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cost for unlocking phone?

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  • Moderators, Recreation & Hobbies Moderators Posts: 12,499 Mod ✭✭✭✭igCorcaigh


    I wasn't sure whether to start a new thread, so am resurrecting this one...

    I have an Alcatel tablet (no sim) from a friend that has been locked and the PIN is unknown.

    The owner has not signed into their Google account on the device. I have performed a factory reset, but the device is still asking for the original PIN.

    Is there somewhere I can bring the device to unlock it and roughly how much should it cost? It's a recently purchased device for about €100

    TIA!



  • Registered Users, Registered Users 2 Posts: 3,421 ✭✭✭griffdaddy


    Are you sure you've done a full reset? A quick Google gives the steps below.

    1. Turn your tablet off.
    2. Hold the volume down key.
    3. Turn your tablet on.
    4. Press the volume up key.
    5. Using the volume down key, highlight Wipe data/factory reset.
    6. Press the power key to select Wipe data/factory reset.
    7. Press the volume up key.

    If that doesn't work maybe see if you can change or reinstall the ROM on it (assuming the bootloader can be unlocked)



  • Moderators, Recreation & Hobbies Moderators Posts: 12,499 Mod ✭✭✭✭igCorcaigh


    Yup, a full factory reset was performed. I'm assuming the existence of the PIN request after reset is meant to deter theft. It's not my device, so I don't want to jailbreak it.



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