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Apple Earpods - €17 (RRP €29)

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    #32
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    Emailed myself and got a similar reply. She also said my order has already shipped. So if I get them and don't like the quality I can return them for a refund. An awful lot of hassle. Don't know how websites like this get away with it.


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    #33
    stimpson
    Registered Users Posts: 7,815 ✭✭✭stimpson


    What email were you using. I filled out the contact form on the site and haven't heard anything.


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    #34
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    stimpson wrote: »
    What email were you using. I filled out the contact form on the site and haven't heard anything.

    Same here. Just used the contact form late last night and received a reply early this morning.


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    #35
    Tradnuts
    Registered Users Posts: 181 ✭✭Tradnuts


    Bought 2 sets of the old model 'Apple' headphones from topdeals about 6 months ago.

    They are awful.

    Applied for refund but never got one. STAY WELL AWAY from TOPDEALS.
    Dreadful headphone. Almost unusable.


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    #36
    stimpson
    Registered Users Posts: 7,815 ✭✭✭stimpson


    Go my headphones this morning and they are indeed awful. It sounds like I'm underwater. My original crappy iPod earphones sound much better. The build quality is rubbish too. Time to open a dispute with PayPal.


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    #37
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    stimpson wrote: »
    Go my headphones this morning and they are indeed awful. It sounds like I'm underwater. My original crappy iPod earphones sound much better. The build quality is rubbish too. Time to open a dispute with PayPal.

    Don't know whether to even open mine. Think i'll just get in touch and send them back right away. Very bad form the way they've advertised them.


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    #38
    stimpson
    Registered Users Posts: 7,815 ✭✭✭stimpson


    Open a dispute with PayPal. Read up on their policy about counterfeit goods. They ask you to post a picture of you destroying them and they refund you. Sounds like fun!


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    #39
    tk123
    Registered Users Posts: 14,032 ✭✭✭✭tk123


    stimpson wrote: »
    Open a dispute with PayPal. Read up on their policy about counterfeit goods. They ask you to post a picture of you destroying them and they refund you. Sounds like fun!

    So you don't have to send them back if you open a dispute? The cap was off and speaker hanging out on one side on mine. I want a refund since they're knock offs and crap quality and don't want to fork out for return postage if I don't have to?


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    #40
    stimpson
    Registered Users Posts: 7,815 ✭✭✭stimpson


    tk123 wrote: »
    So you don't have to send them back if you open a dispute? The cap was off and speaker hanging out on one side on mine. I want a refund since they're knock offs and crap quality and don't want to fork out for return postage if I don't have to?

    Yup. If they are knock off, which these obviously are.


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    #41
    tk123
    Registered Users Posts: 14,032 ✭✭✭✭tk123


    stimpson wrote: »
    Yup. If they are knock off, which these obviously are.

    Thanks! ;)


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    #42
    Kevin!
    Registered Users Posts: 1,622 ✭✭✭Kevin!


    http://www.focalprice.com/IP2429W/35mm_Plug_Inear_Earphone_with_Microphone_Volume_Control_for.html?req_id=99b21231393f55780012b7d7000079f950e31dc2HotBuy#.UOMd1m_ZZEs

    5.79$ all there worth


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    #43
    stimpson
    Registered Users Posts: 7,815 ✭✭✭stimpson


    Kevin! wrote: »
    http://www.focalprice.com/IP2429W/35mm_Plug_Inear_Earphone_with_Microphone_Volume_Control_for.html?req_id=99b21231393f55780012b7d7000079f950e31dc2HotBuy#.UOMd1m_ZZEs

    5.79$ all there worth

    Not even worth that!


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    #44
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    Got mine out today. Terrible quality. Sound is thinned out and uneven in both earpieces. Dunno wether to go through PayPal or contact them directly though.


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    #45
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    They've good customer service and quick replys despite selling a below par product. Here's the reply I just got.

    'Dear customer,

    We apologise for the faulty item, due to the inconvenience we will issue a full refund this week.

    Best regards

    TopDeals.ie'

    Lets see how long it takes or If I get a refund at all.


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    #46
    stimpson
    Registered Users Posts: 7,815 ✭✭✭stimpson


    I got no reply. They have a chance to respond through PayPal an if they don't I can escalate it. I suggest you open a dispute as I've heard it can be hard to get a refund through top deals.


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    #47
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    stimpson wrote: »
    I got no reply. They have a chance to respond through PayPal an if they don't I can escalate it. I suggest you open a dispute as I've heard it can be hard to get a refund through top deals.

    I'll see how this goes dealing with them directly. If not I'll open a PayPal dispute.


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    #48
    tk123
    Registered Users Posts: 14,032 ✭✭✭✭tk123


    Just got my refund there! :)


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    #49
    stimpson
    Registered Users Posts: 7,815 ✭✭✭stimpson


    Me too - processed through PayPal. And I get to keep the crappy earphones too.

    I wonder if could chop off the phones and solder to a headphone socket so I could use my Sony headphones with handsfree/iphone control.


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    #50
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    Gonna wait till Friday and if I've no refund or reply ill deal with it through PayPal. Hopefully there'll be no messing around.


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    #51
    DubDJ
    Registered Users Posts: 5,359 ✭✭✭DubDJ


    Opened a dispute though PayPal and got a refund that way :) I'll be careful buying from now on.


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