F****n Dublin Bus!!!

jonny68

Dublin bus are pathetic,today i waited for 40 minutes and there was no bus,ok its a Sunday and buses arent as regular as weekdays but what infuriated me was (and this is utterly amazing) the fact that 7 yes SEVEN buses went by in the space of 15/20 minutes and they were ALL out of service,what is the fcukin story there?i ended up getting a taxi into town,id have walked in and back by the time id spent waiting for a bus. the stop is served by 3 buses on a Sunday the 39,37 and 70 and 40 minutes passed and not one appeared and as i said 7 buses went by and they were all out of service,i find that to be absolutely disgraceful and id be delighted to hear what Dublin bus have to say about it,no doubt they`ll come up with some good excuse,has anybody had a similar experience where a number of buses went by and they were all out of service? :mad:

Turner

Was it around a shift change, maybe the drivers were heading back to a garage to swap drivers etc ??

jonny68

Chief--- wrote:

Was it around a shift change, maybe the drivers were heading back to a garage to swap drivers etc ??

Even if it was for that amount of buses to go by in such a relatively short space of time cant be right..40 minutes goes by and theres still no bus so fcuk that i got a taxi,i wonder how long after i left were people waiting...

Victor_Meldrew

Are you in possession of a timetable? Did you look at the timetable before venturing out, or did you just head to the bus stop, presuming that a bus would turn up? The fact that seven buses passed you, 'Ás Seirbhís' is immaterial. What you haven't said, is whether or not there was actually a bus due at the time. If there was, and it didn't turn up, you have a valid complaint and should tomorrow contact Dublin Bus Customer Service @ 8734222. Better still, contact your area garage (Phibsboro) @ 7033462. You might also like to tell them that you had to shell out for a taxi.

chewy

i was lucky enough to get a bus at kilbarrack yesterday into town straight away on the 31 route but there was the more then usual fuming people waiting at bus stops having been waiting for 45 mins and having two full buses zoom by.. so timetables mean nothing, while the dart has been down it hasn't been too bad getting a bus at the coast except for me constantly leaving my houses walking to howth junctions then going... oh ****.. and trodding to the coast
ok so they may or may not have increased the buses along the coast on sat while the darts arn't running but you think they'd definitly increase it further once the xmas shopping frenzy gets underway...

and has everyone get an intelligent response to a complaint from dublin bus, one irate woman started giving out to the bus driver when he said there's one just behind when the previous driver of a full bus had said the same thing ... and the bus driver just said there nothing I can do about it, which he can't really at that moment, the women should try to be more calm but you don't get the impression he taking note of the the problem and relaying it to managment so they could respond to the smae problem next saturday...

jonny68

Victor_Meldrew wrote:

Are you in possession of a timetable? Did you look at the timetable before venturing out, or did you just head to the bus stop, presuming that a bus would turn up? The fact that seven buses passed you, 'Ás Seirbhís' is immaterial. What you haven't said, is whether or not there was actually a bus due at the time. If there was, and it didn't turn up, you have a valid complaint and should tomorrow contact Dublin Bus Customer Service @ 8734222. Better still, contact your area garage (Phibsboro) @ 7033462. You might also like to tell them that you had to shell out for a taxi.

No i wasnt in possesion of a timetable,i looked at the times on the stop itself and there seemed to be buses due but they didnt come whilst i was there,the stop is served by 3 buses on a Sunday (more on weekdays) so where the fcuk were they?is there any point in complaining to Dublin Bus?I rang them about 3 years ago when one time i waited over 50 minutes for a bus and their response was "these things happen from time to time" which i found pathetic so io dunno if ill bother my bollox if thats the sort of response im likely to get.....

Victor

What time and what stop?

Corruptedmorals

On Friday me and my friend waited two hours for a bus to come. There was at least 5 timetabled busses in that time, three passed by on the way to Maynooth only ONE arrived back..in the space of two hours! Oh yeah, it was the 66 bus. As well as that, there was no bench to wait on, but the bus stop across the road had.

honru

A week or two ago I waited in the freezing cold at around 6pm for a 7 bus, and in the space of around 45 minutes five or so "out of order" buses passed me. I was well pissed.

Coney Island

The most frustrating thing is that the more you wait for the bus stop and the higher are the chances that when the bus comes it will be full and you will probably not even be let in....I got crazy for years after an awful bus service in Dublin, fortunately I have got a car now! And moved away....

Corruptedmorals

I had to stand all the way to Liffey Valley, but it was fine after that. I got a bus home instantly on the way back from town though, that was great.

jonny68

Victor wrote:

What time and what stop?

I dunno around 2 to 2.40pm the stop was Manor St....

APM

on a positive side, the darts resume from next weekend (on the northside) for the month of decemeber i believe, so its not all bad

John R

f®eak s&#169 wrote: »

A week or two ago I waited in the freezing cold at around 6pm for a 7 bus, and in the space of around 45 minutes five or so "out of order" buses passed me. I was well pissed.

There are alot of out of service buses on many routes heading towards the garages from the suburbs from 6 to 7.30 in the evenings. It is to do with the split shift workings that have many of the drivers working both morning and evening peak services.

call_me_fish

John R wrote:

There are alot of out of service buses on many routes heading towards the garages from the suburbs from 6 to 7.30 in the evenings. It is to do with the split shift workings that have many of the drivers working both morning and evening peak services.

i guss the dublin bus sevices want us to take taxi instead of their bus
:rolleyes: government did not pay them or something ha ha ha ha ha!!

therecklessone

call_me_fish wrote:

i guss the dublin bus sevices want us to take taxi instead of their bus
:rolleyes: government did not pay them or something ha ha ha ha ha!!

No, I guess its called the end of their shift, and seeing as they're not being paid to work beyond their rostered hours why should they stop to pick up passangers?

:rolleyes: :rolleyes: :rolleyes:

jonny68

therecklessone wrote:

No, I guess its called the end of their shift, and seeing as they're not being paid to work beyond their rostered hours why should they stop to pick up passangers?

:rolleyes: :rolleyes: :rolleyes:

I can understand that..but SEVEN fcuking buses..come now :eek:

highdef

If I were to miss the 19:05 32B from Abbey Park in Baldoyle to town on a Sunday evening, the next scheduled bus is 22:15. Over 3 hours between buses. Now that's a joke!

Dub13

ntl Technical wrote:

If I were to miss the 19:05 32B from Abbey Park in Baldoyle to town on a Sunday evening, the next scheduled bus is 22:15. Over 3 hours between buses. Now that's a joke!

But you have the Dart....!!!

ixoy

Dub13 wrote:

But you have the Dart....!!!

On a Sunday evening. There's no northside DARTs at weekends. But, I'm sure, Iarnoid Eireann would like to apologise for any inconvenience this may cause

Dub13

ixoy wrote:

On a Sunday evening. There's no northside DARTs at weekends. But, I'm sure, Iarnoid Eireann would like to apologise for any inconvenience this may cause

I forgot about that.... I live down in Grange Abbey,you should walk down and get the 29a

tk123

jonny68 wrote:

I can understand that..but SEVEN fcuking buses..come now :eek:

Johnny just WALK - you're closer to town than me and I walk - it's faster and healthier cos you're not breathing in peoples germs and you're not just sitting in traffic!

Jivin Turkey

ntl Technical wrote:

If I were to miss the 19:05 32B from Abbey Park in Baldoyle to town on a Sunday evening, the next scheduled bus is 22:15. Over 3 hours between buses. Now that's a joke!

According to the timetable there is also a bus at 1920.

http://www.dublinbus.ie/your_journey/viewer.asp?route=32b

And anyway, could you not just walk the 10 minutes and get a 32? They come regularly enough.

gazzer

Originally Posted by Victor
What time and what stop?



I dunno around 2 to 2.40pm the stop was Manor St....


I got the 38C from Mulhuddart yesterday (2.15) and was on the dual carraigeway for over an hour... it was because of the accident on the M50... i noticed on the Navan road that there was tons of people at the bus stops who were like yourself obviously waiting for the 37, 39 or 70....

Dublin bus can be really bad... i was wating for over 50 minutes last evening for a 38 home... when one eventually came at 6.30... it was packed... i was lucky to get it.

billy the squid

for someone not familiar with the dublin bus routs, I didnt have any problems waiting. you just have to know when the busses are due. for example. I knew that a bus (route 45) was due at 14.20 on a sunday from bray, so I made sure that I was at the bus stop at 14.20. simple really.

From the RDS I was able to get the number 8 bus which dropped me off at one of the quays. a little awkward, I would have preferred a westmoreland street terminus. but nonetheless I knew how to get to where I was going.

And what is it with that DART at the weekend. is it necessary to close the whole damn linf from pearse street street station onwards. had to walk from the city centre to pearse street following the line to the station and it didnt look like there was any work going on on that portion of the line.

LFCFan

There has been more than one occasion when we've had buses pass us with the 'Out of Service' sign up even though we are at start of the route and when it arrived it had it's proper sign up and it was at the correct time but when it dropped off it's last passengers the driver changed to 'Out of Service' and passed by us. When you're relying on this bus and then have to get an overpriced taxi it really makes the blood boil. I sent a complaint to Dublin Bus but never got a reply.

dabhal

The service is pretty bad.
The actual timetable isn't great in most places and even then I think most people would agree that the buses are rarely on time.
I have to wait on the 90 to hueston every day, Not the worst in the city but I've been badly caught a few times when the bus just didn't show and I had to hop in a cab across the road and then just barley make my train. Once I didn't GRRRRRRRRRAHHHHHHHHHH that was a fun night I can tell you.

The bus lanes need improvement, one that is actually the same lenght as the road its on would be nice.
Cyclists should be made give way to buses, I can't count the amount of times the bus has followed a push bike at 10mph all the way down a bus lane it's so annoying.

We need more routes and more regular buses.
It's no wonder theres gridlock. I am still happier to take my car when I can in Dublin City. It's clean, roomy and smells nice. And the driver is an angry old man.....well most of the time.

I would but money that people would leave the car behind if we had a cheap, efficient and clean alternative.

Dabhal

enterprise

Overall the bus service provided in Dublin is not that bad - saying that however there is exceptions.

A lot of the problems may not rest with the transport companies - but traffic congestion which can badly hinder and upset the timetables.

Price wise : Dublin Bus services are excellent value for money when comapred to operators in the UK which charge more and offer an even shodder service than Dublin Bus does at times.

Jivin Turkey

billy the squid wrote:

And what is it with that DART at the weekend. is it necessary to close the whole damn linf from pearse street street station onwards. had to walk from the city centre to pearse street following the line to the station and it didnt look like there was any work going on on that portion of the line.

Are you serious??? From the city centre to pearse street???? Oh my god!!!!! :rolleyes:

therecklessone

billy the squid wrote:

And what is it with that DART at the weekend. is it necessary to close the whole damn linf from pearse street street station onwards. had to walk from the city centre to pearse street following the line to the station and it didnt look like there was any work going on on that portion of the line.

There is work being done at the stations along the line to increase the length of the platforms allowing more carraiges on the trains, and increasing capacity as a result billy.

billy the squid

Jivin Turkey wrote:

Are you serious??? From the city centre to pearse street???? Oh my god!!!!! :rolleyes:

its a tedius walk when you have never done it before.

besides I never said it was like walking 8 miles, but it was an inconvenience that I could have done without.

It is easy for someone like you to be sarcastic when you probably have to navigate the southside of dublinevery day. I do not.

cdebru

LFCFan wrote:

There has been more than one occasion when we've had buses pass us with the 'Out of Service' sign up even though we are at start of the route and when it arrived it had it's proper sign up and it was at the correct time but when it dropped off it's last passengers the driver changed to 'Out of Service' and passed by us. When you're relying on this bus and then have to get an overpriced taxi it really makes the blood boil. I sent a complaint to Dublin Bus but never got a reply.

so when do you think the driver would change the sign to out of service in the middle of the route
just because a bus happens to arrive at a terminus at the time that a bus is due to leave does not mean that that is the scheduled bus
the driver could be finished having worked his 8 hours or he could be running late due to heavy traffic for example
although he might arrive at the time a bus is due he could have meant to be the bus from 30 minutes ago in which case he may be sent to the other terminus or further up the road in order to try and regulate the service.

the driver does not make the decision to take the bus out of service he is operating to the running board or the instructions of the controller

LFCFan

cdebru wrote:

so when do you think the driver would change the sign to out of service in the middle of the route
just because a bus happens to arrive at a terminus at the time that a bus is due to leave does not mean that that is the scheduled bus
the driver could be finished having worked his 8 hours or he could be running late due to heavy traffic for example
although he might arrive at the time a bus is due he could have meant to be the bus from 30 minutes ago in which case he may be sent to the other terminus or further up the road in order to try and regulate the service.

the driver does not make the decision to take the bus out of service he is operating to the running board or the instructions of the controller

So you're saying that it's just coincidence that the bus was leaving the Terminus at the exact time the scheduled bus should have been and the actual bus for that time just didn't show up? Bull****. For a start the previous bus had been on time because we had just missed it and saw it pull away. Also, it's not the only time this has happened.

the driver could be finished having worked his 8 hours

So you're saying, if the driver has done his 8 hours, it's ok for him to put the out of service sign up and piss off home without making sure there is a replacement bus?

pork99

I was in Rathmines last week, it was 10.30am and I decided to get a bus into "an Lar". As I was walking to the stop I saw bus after bus - about 10, mostly empty, buses pass me.

However when I got to the stop I waited and waited and waited. Eventually a crowded bus turned up after 20 minutes. I could have (should have) walked into town in that time.

I know that on an equivalent route in London - a main street leading to the city centre - there would be a bus at least every 5 minutes even with London's traffic congestion being as bad as Dublin's. How come they can get it right and Dublin Bus can't?

BuffyBot

there would be a bus at least every 5 minutes even with London's traffic congestion being as bad as Dublin's.

Trust me, having lived there I can tell you it doesn't always work that way. There were many occasions where I was left standing around waiting for a bus which was due to arrive every x minutes.

cajun_tiger

how about waiting 1 hour and 45 mins at 6 pm wednesday night at the first stop no bus arived... the 25a is suposidly every 15 mins

cdebru

LFCFan wrote:

So you're saying that it's just coincidence that the bus was leaving the Terminus at the exact time the scheduled bus should have been and the actual bus for that time just didn't show up? Bull****. For a start the previous bus had been on time because we had just missed it and saw it pull away. Also, it's not the only time this has happened.

it is not unusual for a bus to arrive at the terminus at the time another bus is due to leave
if he is finished he would take that bus back to the garage while another driver starting his days work or returning from his break would be taking a fresh bus from the garage
there is nothing unusual about this
it is not coincidence it is meant to be that way

LFCFan wrote:

So you're saying, if the driver has done his 8 hours, it's ok for him to put the out of service sign up and piss off home without making sure there is a replacement bus?

it is not the drivers job to check if another duty is operating
he follows a board which gives the times he is supposed to operate at once he has done his days work the board tells him to pull the bus in or park it at a city centre terminus
the driver doesn't decide when the bus operates

so what are you saying once he is behind the wheel he should keep driving indefinitely that would not be a very safe practise
there are laws that govern how long you can drive minimum break times rest periods etc
and they are about to be tightened up with the introduction of the 48 hour maximum working week

cdebru

pork99 wrote:

I was in Rathmines last week, it was 10.30am and I decided to get a bus into "an Lar". As I was walking to the stop I saw bus after bus - about 10, mostly empty, buses pass me.

However when I got to the stop I waited and waited and waited. Eventually a crowded bus turned up after 20 minutes. I could have (should have) walked into town in that time.

I know that on an equivalent route in London - a main street leading to the city centre - there would be a bus at least every 5 minutes even with London's traffic congestion being as bad as Dublin's. How come they can get it right and Dublin Bus can't?

that is not unusual either at that time of the morning it is the hangover from the rush hour
it takes a couple of hours to get things back on track

cdebru

cajun_tiger wrote:

how about waiting 1 hour and 45 mins at 6 pm wednesday night at the first stop no bus arived... the 25a is suposidly every 15 mins

first stop outside terminus i presume
basically the buses get stuck in traffic coming out of town
so they dont make it to the outer terminus then because they are so late some will be sent back into town out of service as that is were the larger number of people are travellling from

Victor_Meldrew

LFCFan wrote:

So you're saying, if the driver has done his 8 hours, it's ok for him to put the out of service sign up and piss off home without making sure there is a replacement bus?

Of course it's ok for him to piss off home. If he's done his 8 hours, his day's work is done and it's none of his business whether or not there's a replacement bus. That's the job of his superiors. In only a year of driving for DB, I've learned that in that situation, the worst thing you can possibly do is try to help the stranded passengers. You don't get any thanks, just bloody ear-ache.

LFCFan

Victor_Meldrew wrote:

Of course it's ok for him to piss off home. If he's done his 8 hours, his day's work is done and it's none of his business whether or not there's a replacement bus. That's the job of his superiors. In only a year of driving for DB, I've learned that in that situation, the worst thing you can possibly do is try to help the stranded passengers. You don't get any thanks, just bloody ear-ache.

This is just a general issue about Dublin Bus and there complete incompetance on certain matters. Surely there is some system in place whereby the driver informs the depot that he's finishing his shift and either have a replacement driver available or send another bus to do the route??

cdebru

LFCFan wrote:

This is just a general issue about Dublin Bus and there complete incompetance on certain matters. Surely there is some system in place whereby the driver informs the depot that he's finishing his shift and either have a replacement driver available or send another bus to do the route??

it is just your complete lack of understanding on how it works

do you think dublin bus dont know when a driver is finished his shift it would be a rather incompetant system if they relied on drivers to tell them when they are finished so they could send out the next driver

think about what you are saying instead of mouthing off about things you clearly have no understanding of

LFCFan

cdebru wrote:

it is just your complete lack of understanding on how it works

Of course I have no understanding of how it works. I'm not a Bus Driver and I don't work for Dublin Bus so how the hell would I know how it works.

do you think dublin bus dont know when a driver is finished his shift it would be a rather incompetant system if they relied on drivers to tell them when they are finished so they could send out the next driver

Ok, if Dublin Bus don't need to be told when a driver is finishing his shift then why isn't the drivers schedule such that his last drop off occurs where a replacement driver/bus is ready to take over so people aren't left standing at bus stops watching 'Out of Service' buses drive past??????

think about what you are saying instead of mouthing off about things you clearly have no understanding of

what is there to understand? If a bus doesn't show up for it's route because of whatever reason and this occurs on a regular basis then something somewhere in the system is failing. I will continue to mouth off as long as we have to put up with an unreliable bus service. Are you trying to tell me I should keep my mouth shut and put up with shoddy service just because I don't understand how the system works? If the ESB suddenly decided to cut your Electricty off because of a glitch in their system, would you sit back and say nothing and just accept that there is obviously something in their system you don't understand, but that's ok, I can do with electricity for now???

Victor

LFCFan wrote:

I will continue to mouth off

One has to thread a fine line between mouthing off (which only gets people's backs up) and constructive criticism.

cdebru

LFCFan wrote:

Of course I have no understanding of how it works. I'm not a Bus Driver and I don't work for Dublin Bus so how the hell would I know how it works.

then why when I tried to explain reasons why what happened to you did you say i was talking bull****

LFCFan wrote:

Ok, if Dublin Bus don't need to be told when a driver is finishing his shift then why isn't the drivers schedule such that his last drop off occurs where a replacement driver/bus is ready to take over so people aren't left standing at bus stops watching 'Out of Service' buses drive past??????

ok they dont need to be told
now here is a wild suggestion get on to dublin bus when this happens and ask them why the bus that was due didn't arrive
usually they will be able to explain and give you a reason why this happened
there could be 101 reasons why a bus does not show mechanical failure, traffic accident, heavy traffic,shortage of staff, shortage of buses, etc etc
but if you dont ring you wont find out also if you dont complain to dublin bus and by that I mean head office or your local garage not the next unfortunate driver that comes along the chances are that the problem if it is a regular problem will not be fixed.if you can put your complaint in writing it is much harder to ignore

LFCFan wrote:

what is there to understand? If a bus doesn't show up for it's route because of whatever reason and this occurs on a regular basis then something somewhere in the system is failing. I will continue to mouth off as long as we have to put up with an unreliable bus service. Are you trying to tell me I should keep my mouth shut and put up with shoddy service just because I don't understand how the system works? If the ESB suddenly decided to cut your Electricty off because of a glitch in their system, would you sit back and say nothing and just accept that there is obviously something in their system you don't understand, but that's ok, I can do with electricity for now???

no iam telling you that you were blaming the wrong person
your complaint is with dublin bus management head office or local garage i dont think for one minute you should accept a shoddy service but complain to someone who can do something about it if you dont complain to dublin bus then there is not much point in you complaining here

to use your analogy with the esb you wouldn't go out and give the meter reader from the esb dogs abuse because your electricity had been off you would complain to the people with responsibility for your service because tackling the meter reader is just a wastw of your time and his/hers

LFCFan

cdebru wrote:

then why when I tried to explain reasons why what happened to you did you say i was talking bull****

Sorry, when I said Bull****, I didn't mean that you were telling lies, just that the excuse isn't a very good one when you're standing in the wet and cold watching a bus go by you shoud be on and then having to pay through the nose for a taxi.

ok they dont need to be told
now here is a wild suggestion get on to dublin bus when this happens and ask them why the bus that was due didn't arrive
usually they will be able to explain and give you a reason why this happened
there could be 101 reasons why a bus does not show mechanical failure, traffic accident, heavy traffic,shortage of staff, shortage of buses, etc etc
but if you dont ring you wont find out also if you dont complain to dublin bus and by that I mean head office or your local garage not the next unfortunate driver that comes along the chances are that the problem if it is a regular problem will not be fixed.if you can put your complaint in writing it is much harder to ignore

I have rang and I have emailed and I've only ever gotten one response which was they would look into it and I've heard nothing since.

no iam telling you that you were blaming the wrong person
your complaint is with dublin bus management head office or local garage i dont think for one minute you should accept a shoddy service but complain to someone who can do something about it if you dont complain to dublin bus then there is not much point in you complaining here

I'm not blaming any one person. I know the managment at the end of the day have to take most of the blame but as a company, surely there has to collective responsibility throughout the entire staff? You're only as strong as your weakest link. In most cases that's management.

to use your analogy with the esb you wouldn't go out and give the meter reader from the esb dogs abuse because your electricity had been off you would complain to the people with responsibility for your service because tackling the meter reader is just a wastw of your time and his/hers

If your electricity was off and you saw someone outside your door from the ESB, I can Gaurantee you that most people would have something to say to him. When you're angry about something you will vent that anger at something that represents the thing that has made you angry. It's human nature. Saying that, I've NEVER given abuse to any driver because of this problem as I know I'd be wasting my time but it doesn't mean I haven't wanted to.

Victor_Meldrew

If your electricity was off and you saw someone outside your door from the ESB, I can Gaurantee you that most people would have something to say to him.

I'd probably enquire about when the power is likely to come back (if he looks friendly enough), but I certainly wouldn't give him a bollocking, regardless of the fact that he's an easy target who happens to be wearing an ESB uniform. If he wasn't helpful, I'd just accept that he's not a customer service representative and phone 1850372999 and talk to someone who is.

I have rang and I have emailed and I've only ever gotten one response which was they would look into it and I've heard nothing since.

Never email a letter of complaint to a company - it'll be ignored, pure and simple. A written letter is far more likely to be noticed. With Dublin Bus, your best bet is to ring whatever garage the offending bus is working from (you'll find the numbers in the phone book)

cdebru

LFCFan wrote:

Sorry, when I said Bull****, I didn't mean that you were telling lies, just that the excuse isn't a very good one when you're standing in the wet and cold watching a bus go by you shoud be on and then having to pay through the nose for a taxi..

its not an excuse its a possible reason but just one of many
another reason why a bus might have to go back to the garage instead of operating could be that the bus is soiled
vomit **** piss who knows but it happens
a syringe and needle a fault with the bus that is not mechanical but would be unsafe to carry passengers

LFCFan wrote:

I have rang and I have emailed and I've only ever gotten one response which was they would look into it and I've heard nothing since..

how long ago was it did you take the name of the person you were dealing with if a reasonable time has elapsed and they have not gotten back to you get on to them again
ask them about their customer charter

LFCFan wrote:

I'm not blaming any one person. I know the managment at the end of the day have to take most of the blame but as a company, surely there has to collective responsibility throughout the entire staff? You're only as strong as your weakest link. In most cases that's management..

i see so because you believe you were let down by the company anybody who works for the company is to blame irrespective of how they are doing their job

LFCFan wrote:

If your electricity was off and you saw someone outside your door from the ESB, I can Gaurantee you that most people would have something to say to him. When you're angry about something you will vent that anger at something that represents the thing that has made you angry. It's human nature. Saying that, I've NEVER given abuse to any driver because of this problem as I know I'd be wasting my time but it doesn't mean I haven't wanted to.

yeah we can all get annoyed when things go wrong but we should have the common sense to know there is no point in letting fly at the nearest target better to save it for the people who can do something about it

another point the driver of the next bus that arrives is usually just as pissed off that the bus in front of him did not operate it s means more work more aggravation for him/her

dolles98

jonny68 wrote:

No i wasnt in possesion of a timetable,i looked at the times on the stop itself and there seemed to be buses due but they didnt come whilst i was there,the stop is served by 3 buses on a Sunday (more on weekdays) so where the fcuk were they?is there any point in complaining to Dublin Bus?I rang them about 3 years ago when one time i waited over 50 minutes for a bus and their response was "these things happen from time to time" which i found pathetic so io dunno if ill bother my bollox if thats the sort of response im likely to get.....

I feel your pain. I travel to and from work on the bus and most of the time I get home late and in a bad mood. I have complained to Dublin bus via the "contact us" at the bottom of their web page. I was delighted when I got a reply the next day explaining the problem, only to find out that my collegue got exactly the same automated reply when he complained too!!! We've complained a many times but the 27B route (via Clonsaugh Industrial Estate) seems to be getting worse by the day.

Dublin Bus said because the route has moved to Harristown garage (by the airport) and there are problems following the timetable. This is rubbish!!! The drivers don't know where they are going and there are no inspectors to keep an eye on them. Every day they either don't turn up or go the wrong way. This has been going on for the last couple of months!!!

I'm fed up of complaining to Dublin Bus and I was wondering if there's anyone else who has authority over them. Is there a section of the Dept of Transport we could get in touch with? or maybe the Dublin Transportation Office? Ant ideas would be helpful.

LFCFan

Victor_Meldrew wrote:

but I certainly wouldn't give him a bollocking

And where exactly did I say I'd give him a bollocking? I love the way people on Boards.ie have a habit of reading all sorts into people's posts to suit their own reply.

cdebru

dolles98 wrote:

I feel your pain. I travel to and from work on the bus and most of the time I get home late and in a bad mood. I have complained to Dublin bus via the "contact us" at the bottom of their web page. I was delighted when I got a reply the next day explaining the problem, only to find out that my collegue got exactly the same automated reply when he complained too!!! We've complained a many times but the 27B route (via Clonsaugh Industrial Estate) seems to be getting worse by the day.

Dublin Bus said because the route has moved to Harristown garage (by the airport) and there are problems following the timetable. This is rubbish!!! The drivers don't know where they are going and there are no inspectors to keep an eye on them. Every day they either don't turn up or go the wrong way. This has been going on for the last couple of months!!!

I'm fed up of complaining to Dublin Bus and I was wondering if there's anyone else who has authority over them. Is there a section of the Dept of Transport we could get in touch with? or maybe the Dublin Transportation Office? Ant ideas would be helpful.

the excuse is not actually rubbish the timetable they introduced when they moved the 27b to harristown gave an insufficent ammount of time to complete the route

they did not allow enough time for the traffic congestion up at ballymun on santry avenue and on the oscar traynor rd at the juntion of dundaniel road

they tried to rectify this by sending the bus up the old airport rd and then up collinstown and into harristown however this did not fully deal with the problem

a new timetable came into to operation from today 13/12/2004
http://www.dublinbus.ie/your_journey/viewer.asp?route=27b
as you can see they have changed it so not all the buses are going to harristown in the morning now
wether this makes a difference time will tell


on the driver front you are completely right when harristown opened they took in drivers from garages across the city
as they had added duties to the 27b these were operated by spare drivers who had come from different garages the route training they recieved was a farce
which meant that drivers were getting lost or going the wrong way
this would have been a bigger problem for you as only a couple of journeys go into clonsaugh the chances of the drivers being show that when many of them were not shown the main 27b route was slight

My suggestion to you is that you put your complaints in writing(not email) and send it to head office

the fact is that the people organising the transfer to harristown made a complete ar$e of it
none of these things should have happened these are not the only problems with harristown the list is endless and it is all down to bad planning

the only consolation is that the drivers getting lost should ease up now as the duties will be operated by permanent drivers from now on and hopefully the new timetable will make a difference

as for complaints outside of dublin bus i'm not sure dept of transport maybe
but the dto is no good to you

a public transport regulator is meant to be on the way but who knows how long that will take