BERETTA SV 10 PROBLEMS

GADWALL

Hi ,
Is anyone else having Problems with their Beretta SV10 ?.
I bought mine in Sept 2011 , within 4 weeks I was having ejection problems , failing to eject , soft ejections , non ejection both ! barrles , even failling to fire the 2nd barrel on trigger being pulled . Brought it Back to the shop , A large gun dealer in the Centre of Ireland , oh we have to send it off to the Warrenty Holder in Co Louth . 4 times it was back for repair and still giving trouble . Trying to find a qualified gunsmith in Ireland Gerry Gearons number listed as 052 6138164 , isnt working . Any Ideas ?, I am getting ZERO satisfaction from the SHOP and the Supplier and they now both deny there is any problem with the gun . even a short i net search will show many others in the UK and US with similar stories of the same issue , ejection problems , fixed and start again . Beretta guns ?, well i have had 4 now , no probs with 2 of them , the oher problem gun was the Urika 2 semi with Kick off . Water just fills the Butt in the rain and usts up your pistons . need a socket set to strip down , each time your out in the rain . cleaning time 30 mins plus . A maxus ?, cleaning time 5 mins and a much nicer gun to shoot .

IMHO , Beretta are letting themselves down big time and have gone downhill in terms of quality in the past few years . I shall be buying products from the Other B manufacturer from now on . 9 months old , 4 Fixes and it isnt fixed , THANK YOU lads for your Brilliant customer care and a warrenty that isnt worth ANYTHING .

Anyone else with Beretta issues ?,

cheers Gadwall

MacsuibhneR

I don't have any experience with the gun so I cannot say whether or not this is a common problem. By the sounds of it however it clearly does not work (you have only had it since september last year, four attempts to repair and issue still not fixed).

If I was you I would go back to the shop and demand a full refund as clearly the item is not fit for the purpose and defective. If they refuse to give you the refund, and the gun cost less than €2k, you can then go to through the small claims procedure, which is very straight forward and most importantly cheap.

From what you have described the shop has no grounds for refusing you the refund.

GADWALL

Hi ,
thanks for your reply .
I have indeed pointed out to them under the Consumer goods act the item was and is faulty and their 3 attempts to fix it were unsucessful and therefore the Gun is Unfit for purpose .
I left the gun in the shop and told them i didnt want it back . the following week it was sent back to me and They stated it was tested and no issues were found . They flatley deny there is any problem with the gun . That is not correct . the cost of the gun was €3000 , so not a small claims court issue . I need a Gunsmith to test it for me and cannot find one . Anybody got any Ideas ?, thanks . their word against mine at this time , yet the Net has plenty of stories on this Very problem with this very gun . Even guys who have had it "fixed" by Beretta , have had the same problem return after a short period of use . Finding somebody who will stand up to Beretta , with me ,will be a tall order ,
any help gratefully received ,
cheers Gadwall

MacsuibhneR

It's a pity that you are just outside the jurisdiction of the small claims procedure and instead have to go through the normal district court. If you do not want to be €3k out of pocket then I think you are at the stage where you will need to engage a solicitor (more money but I think it is your only option).

If you engage a solicitor and bring in print offs of all the various forums where people are making complaints about this particular model then a letter from you solicitor setting out all of these issues might be enough to get a settlement. If not then if I were you I would still would be inclined to press ahead with a case against the shop and your solicitor will advise you of the costs implications about this if it all goes wrong.

With regards to gunsmiths in Ireland I am not sure that would be of any benefit to you and would drastically increase your costs if you lost the case. A gunsmith would charge you for a report and also for whatever expenses they incur in turning up to give evidence, if it goes that far. Another issue is that I, as far as I am aware there are no formally qualified gunsmiths in Ireland (I am open to correction on this point and if there are ones out there they could be invaulable to the op) and any expert may be open to attack on this basis.

If you go to court and explain to the judge how the gun just does not work, hand in the details of all the issues which are being discussed online with this gun then I think you have a reasonable chance of success. Certainly the shop is at risk in that if they lose they will have to give you a refund, pay your legal costs (circa. €800 - €1,000 and maybe double if you have to bring an expert witness), pay their own costs (which will be the same again) and suffer all the usual bad publicity etc. From their point of view it might be easier for them to settle by giving you a good trade in/deal on another firearm and if pushed should be the way they are thinking.

As I said above I think you are at the stage where you need your own solicitor to advise you fully on this matter otherwise you are looking at paying €3k for a gun which does not work.

GADWALL

Hi ,
yes you are right on all counts .

I would like to have all my documents sorted though , Before I get into a courtroom . Even If I have to go to England to get a report on this Gun I will do that to . Make for some interesting paperwork though .

Still if there is a Qualified Gunsmith somewhere in the Country , please let me know .

Cheers GADWALL

garv123

There are 2 top gunsmiths in the country that do top notch work to rifles but not so sure about shotguns. Do a search for gun smiths on here and you should find some names.
I'l see if one of the lads has a number for gerry too.
Just be aware of RFD's calling themselves gunsmiths.

flounder

You could try lookin up walther blacklaw, he is a gunsmith in wexford,

TriggerPL

Your the forth person to point out there is a problem with the ejectors in the pereinnia , and worrying enough I've just bought one I think il be handing it back before I collect with the reviews I've been getting

Cass

Under the consumer Act you are entitled to EITHER a repair, replacement or refund.

So you have sent it off to be repaired. Under the consumer act you are entitled to expect the issue to be sorted. If the same problem (not a new one) persists then you can ask for a replacement. If the same model/make is not available then you may seek a refund. There is no entitlement to a refund straight away or even before a repair or replacement.

Also Ardee sports as the importer of the guns would hold the warranty not the dealer. So they are correct in that you must send it back to the warranty provider to address any repairs or replacements.

Why not ring them yourself, and have a chat with them. They, from previous dealings, seem to be reasonable and a friend only recently went through this (not with a Beretta), and after two repairs he was issued a new gun.

Be firm yet polite, and go straight to the "source" bypassing the dealer.

243Xpress

GADWALL wrote: »

Hi ,
Is anyone else having Problems with their Beretta SV10 ?.
I bought mine in Sept 2011 , within 4 weeks I was having ejection problems , failing to eject , soft ejections , non ejection both ! barrles , even failling to fire the 2nd barrel on trigger being pulled . Brought it Back to the shop , A large gun dealer in the Centre of Ireland , oh we have to send it off to the Warrenty Holder in Co Louth . 4 times it was back for repair and still giving trouble . Trying to find a qualified gunsmith in Ireland Gerry Gearons number listed as 052 6138164 , isnt working . Any Ideas ?, I am getting ZERO satisfaction from the SHOP and the Supplier and they now both deny there is any problem with the gun . even a short i net search will show many others in the UK and US with similar stories of the same issue , ejection problems , fixed and start again . Beretta guns ?, well i have had 4 now , no probs with 2 of them , the oher problem gun was the Urika 2 semi .

IMHO , Beretta are letting themselves down big time and have gone downhill in terms of quality in the past few years . I shall be buying products from the Other B manufacturer from now on . 9 months old , 4 Fixes and it isnt fixed , THANK YOU lads for your Brilliant customer care and a warrenty that isnt worth ANYTHING .

Anyone else with Beretta issues ?,

cheers Gadwall

PM Sent

GADWALL

Hi Lads ,
thanks for al the input ,

anyone got one of these , "things" ?

deerhunter1

GADWALL wrote: »

Hi ,
Is anyone else having Problems with their Beretta SV10 ?.
I bought mine in Sept 2011 , within 4 weeks I was having ejection problems , failing to eject , soft ejections , non ejection both ! barrles , even failling to fire the 2nd barrel on trigger being pulled . Brought it Back to the shop , A large gun dealer in the Centre of Ireland , oh we have to send it off to the Warrenty Holder in Co Louth . 4 times it was back for repair and still giving trouble . Trying to find a qualified gunsmith in Ireland Gerry Gearons number listed as 052 6138164 , isnt working . Any Ideas ?, I am getting ZERO satisfaction from the SHOP and the Supplier and they now both deny there is any problem with the gun . even a short i net search will show many others in the UK and US with similar stories of the same issue , ejection problems , fixed and start again . Beretta guns ?, well i have had 4 now , no probs with 2 of them , the oher problem gun was the Urika 2 semi with Kick off . Water just fills the Butt in the rain and usts up your pistons . need a socket set to strip down , each time your out in the rain . cleaning time 30 mins plus . A maxus ?, cleaning time 5 mins and a much nicer gun to shoot .

IMHO , Beretta are letting themselves down big time and have gone downhill in terms of quality in the past few years . I shall be buying products from the Other B manufacturer from now on . 9 months old , 4 Fixes and it isnt fixed , THANK YOU lads for your Brilliant customer care and a warrenty that isnt worth ANYTHING .

Anyone else with Beretta issues ?,

cheers Gadwall

WOW:eek: I bought mine new, this will be my 3rd season never had a problem with it

terminator2

Ezridax wrote: »

Under the consumer Act you are entitled to EITHER a repair, replacement or refund.

So you have sent it off to be repaired. Under the consumer act you are entitled to expect the issue to be sorted. If the same problem (not a new one) persists then you can ask for a replacement. If the same model/make is not available then you may seek a refund. There is no entitlement to a refund straight away or even before a repair or replacement.

Also Ardee sports as the importer of the guns would hold the warranty not the dealer. So they are correct in that you must send it back to the warranty provider to address any repairs or replacements.

Why not ring them yourself, and have a chat with them. They, from previous dealings, seem to be reasonable and a friend only recently went through this (not with a Beretta), and after two repairs he was issued a new gun.

Be firm yet polite, and go straight to the "source" bypassing the dealer.

as he says , no point talking to the horses arse

jock 1

I to bought a SV 10 from a large gun shop in the Midlands and had problems with the ejectors and top lever rubbing off the stock. It was repaired but I was unhappy that a new gun from a maker like Beretta would do this and that I would prefer a refund or exchange. The attitude of the shop owner was terrible, he said he didn't mind if I brought him to court because they had never lost a case in the thirty years they were in business. The main Dealer in Co Louth was just as bad, he said that Beretta do not refund or exchange and the only option was repair. Because the cost of the gun was over the limit for the small claims court I didn't bother to pursue the matter and the gun has work fine since.

I will never buy a Beretta or any gun the wholesaler sell again and I certainly wont be going back to the shop in the Midlands.

deerhunter1

jock 1 wrote: »

I to bought a SV 10 from a large gun shop in the Midlands and had problems with the ejectors and top lever rubbing off the stock. It was repaired but I was unhappy that a new gun from a maker like Beretta would do this and that I would prefer a refund or exchange. The attitude of the shop owner was terrible, he said he didn't mind if I brought him to court because they had never lost a case in the thirty years they were in business. The main Dealer in Co Louth was just as bad, he said that Beretta do not refund or exchange and the only option was repair. Because the cost of the gun was over the limit for the small claims court I didn't bother to pursue the matter and the gun has work fine since.

I will never buy a Beretta or any gun the wholesaler sell again and I certainly wont be going back to the shop in the Midlands.

Now that you mention that. ref. my previous post the first week or two of the season when i went out with my gun for the first time the top lever was rubbing off the stock and not closing properly, I contacted simon in sportsden, could not have been more helpful, couriered gun back to him, sent it back to Ardee sports, sent back to me within a couple of days, PERFECT and at no cost to me in any form