servicingstop.ie

The Tyre Dude

What do people think of this?

http://www.servicingstop.ie

UK company has obviously entered here. Clever idea and I can see the cost and convenience certainly appealing. But the idea of someone collecting my car and driving off to an Indy, not of my choosing would deter me.

It's not too hard to find a garage that will collect your car if you're so inclined, don't see any plus to using this crowd.

Big Nasty

They don't look all that cheap either.

Gary ITR

No chance would I let some unknown (possible donkey) drive my car either. I used to drop and collect customers if needed from our garage

dar83

Gary ITR wrote: »

No chance would I let some unknown (possible donkey) drive my car either. I used to drop and collect customers if needed from our garage

Are you admitting something there Gary?!

The Real B-man

As Seen on Dragons Den :rolleyes: my Garage will Provide me a Courtesy Car and go out of there way to make it as easy as possible

Gary ITR

dar83 wrote: »

Are you admitting something there Gary?!

No

MugMugs

Gary ITR wrote: »

No chance would I let some unknown (possible donkey) drive my car either.

Do you prohibit mechanics from taking your motor for a spin after they've done a bit of work on it then?

Gary ITR

MugMugs wrote: »

Do you prohibit mechanics from taking your motor for a spin after they've done a bit of work on it then?

It doesn't go anywhere I don't know well, plus a spin around the block is different to driving my car across the city or whatever

MugMugs

Gary ITR wrote: »

It doesn't go anywhere I don't know well, plus a spin around the block is different to driving my car across the city or whatever

Fair point....

I suppose a level of trust is needed anyway when leaving your car in that she won't be hammered around while you're gone.

I don't like the look of them to be honest..... They look like they're selling too hard IMO

Gary ITR

MugMugs wrote: »

Fair point....

I suppose a level of trust is needed anyway when leaving your car in that she won't be hammered around while you're gone.

I don't like the look of them to be honest..... They look like they're selling too hard IMO

I once remember banning a spammer from here for spamming a similar service too :rolleyes:

PauloMN

MugMugs wrote: »

I don't like the look of them to be honest..... They look like they're selling too hard IMO

In what way are they "selling too hard"?

R.O.R

Has anyone looked at the UK version of the site? The Irish version of the site is more or less a copy and paste. That means that all the bookings will be going via the UK.

From experience of folks over the water trying to run anything here from over there, it's one massive clusterfcuk waiting to happen. Expect bookings for Cork to be routed to a garage in Donegal as it "sounded like it was close mate".

HellFireClub

Just came across this website while browsing, I'm a bit surprised that nowhere in the booking process, have you any access to important information such as what actual garage is working on, and responsible for, your car, where it is being taken for a service, who is servicing it, the competency of the firm and more importantly the competency of the person who is working on your car?

The website refers to "approved" garages. Approved by who?!?

They claim to use "Genuine" parts, as a professional in this industry, there is no such thing as a "genuine" car part. VW for example do not manufacture headlamps, brake pads, clutches, alternator assembles, etc, they outsource the manufacture and supply of these sub-components to multinationals such as Hella, Ferodo, Valeo, LuK, Sachs, etc.

Noffles

Going to bump this thread, anyone actually used them?

keithclancy

Actually a really awesome idea would be a Night Mechanic with a pickup/drop off service.

A lot of people need their car to get to work so having it repaired at night would mean your not without a car during the day.

padma

a 109 euro for an oil change and a quick check of fluids, then a 159 includes changing spark plugs and air filter and if it's a diesel, you get a fuel filter change. Bit ridiculous them prices.

HellFireClub

padma wrote: »

a 109 euro for an oil change and a quick check of fluids, then a 159 includes changing spark plugs and air filter and if it's a diesel, you get a fuel filter change. Bit ridiculous them prices.

That's all very well if its a 10W40 oil specification that is going in, but if it's a higher spec oil, as is usually the norm these days, I can't see it being done (properly) for that price...

padma

it says that if a higher grade oil is used there will be an extra charge.

Noffles

I've been quoted €278 for oil service, break fluid and air filters for my BMW.

This is by a BMW garage though, just wondering if I'm better off paying the extra and going with Beemer or trying this crowd?

brownian

there's some pretty interesting blogs out there on SStop, which might be worth googling (http://incompetencetoday.blogspot.ie/2009/09/review-of-servicing-stop-ltd.html). While they're focused on the UK service, the overwhelming feedback and the information about the business model wouldn't encourage...

coylemj

With this type of operation, whatever money you 'save' on the service goes to pay the salaries of what are basically salesmen and their office infrastructure. This means that they have an incentive to farm the work out to the cheapest service centre run by a complete chancer who is prepared to cut corners and employ monkeys to fcuk around with your car.

These people are adding nothing to the equation and you are fooling yourself if you think that they can save you money, they can't because they simply represent a layer of expense with no value-add.

Tony Soprano.

keithclancy wrote: »

Actually a really awesome idea would be a Night Mechanic with a pickup/drop off service.

A lot of people need their car to get to work so having it repaired at night would mean your not without a car during the day.

That's an insanely brilliant idea.

I never heard of a night mechanic. Is there any operating in the country?

Some people like night work, but not too many either. But a mechanic out of work, and it'd be a no-brainer of a business idea IMO.

dieselbug

keithclancy wrote: »

Actually a really awesome idea would be a Night Mechanic with a pickup/drop off service.

A lot of people need their car to get to work so having it repaired at night would mean your not without a car during the day.

Ah yes, but how much extra would you be willing to pay for such a service.

dar83

It would also be interesting when Mr. Night mechanic finds an issue and then realises he needs to go to a factors/main dealers to get a part... uh-oh.

It is an interesting idea though, for sure.

TonyM.

http://www.aaireland.ie/AA/Vehicle-checks/AA-Car-Servicing.aspx

This idea is already available to AA members check it out.

HellFireClub

Tony Soprano. wrote: »

That's an insanely brilliant idea.

I never heard of a night mechanic. Is there any operating in the country?

Some people like night work, but not too many either. But a mechanic out of work, and it'd be a no-brainer of a business idea IMO.

It's actually not a viable idea. Say you are servicing the car at 12:30 at night and you find that the front pads & discs need to be replaced, you immediately have 2 problems:

(1) How are you going to get this work authorised when your customer could be fast asleep?

(2) Assuming you can get (1) sorted, where are you going to find the replacement parts at that hour of the night with your supplier shut?

Vanhalla

Have any of you ever used this crowd?

sozbox

Has anyone booked a service with these guys? Have read some awful reviews on their UK operation so looking for any experiences from Ireland.

www.servicingstop.ie

Kid Nothing

No experience OP but I do love their free quote system, make, model and fuel type. How can they give an accurate quote with so little information!

Being in the industry, these types of places really get on my nerves some times but i'll save the rant for another time!

listermint

Kid Nothing wrote: »

No experience OP but I do love their free quote system, make, model and fuel type. How can they give an accurate quote with so little information!

Being in the industry, these types of places really get on my nerves some times but i'll save the rant for another time!

id agree in part, But anything that can be done to remove 'the mystery' to the average punter is very much welcome imo.

Most people are very skeptical about what is done and what they are being charged for once the keys are handed over.

I see Frank Keane are now videoing some services they carry out and sending the assessment to the customers via email. This is exactly the type of service that is required in this day and age and puts you ahead of the game with not a huge amount of effort.

Can't see why anyone would use these lads, they charge you for the privelage of getting your car serviced somewhere that they have chosen.

There are any number of decent independent garages that you can chose yourself, iirc OP you have a nice modern BMW There are numerous indy garages I wouldn't let near it if it were mine, servicestop.ie may or may not be as particular.

sozbox

RoverJames wrote: »

Can't see why anyone would use these lads, they charge you for the privelage of getting your car serviced somewhere that they have chosen.

There are any number of decent independent garages that you can chose yourself, iirc OP you have a nice modern BMW There are numerous indy garages I wouldn't let near it if it were mine, servicestop.ie may or may not be as particular.

I do indeed. It's more the convenience of having it collected form work and dropped back that drew me in.
They seem, in the UK at least, to find additional work to bump up the price. I've had quotes from decent indie's detailing exactly what they will do and how much it will cost in advance so I will go with them I'd say.

Kid Nothing

Have you enquired with the independents if they'd collect from work? If they're nearby they might do it for you, we do it here for most customers all over South Dublin.

Rigsby

http://www.servicingstop.ie/


I am wondering does anyone have any experience of this company. Seemingly they collect, repair and return your car to your home/work.

How do I know if I am going to see my car again.

If anyone has used this company, I would be grateful for advice/opinions.


Thanks.

Seb79

Hi,

I am at work now and they will be collecting our car at home (wife is at home, Carrigtwohill co Cork) in the next few minutes, I'll let you know if the car comes back (1) and in good working order (2).

We may have to change our timing belt, we asked them yesterday how much this would cost and they said anything between 250 and 300 (this was just a quote, we won't do it today). I really have no idea how much a timing belt change costs but it seems like an ok price....

More to come then

Seb79

Here we go,

Should have the car back soon depending on traffic. I E-mailed the garage and I have to say that their reply was really fast.

Final bill came up at €206.10 (basic full service at €148, pollen filter replaced at €48.50 and replaced number plate bulb at €9.60). Didn't even know that there was a pollen filter on cars....

It all seems correct to me and would more than likely use them again, unless we find the same service cheaper of course...

With regards to the timing belt, the price has changed, a little bit...They quoted us about €600 (this includes waterpump and coolant) and will need to be done at 115 000 KM from what they said. €600 seems really high to me, but I really don't have a clue about cars...(it was a Hyundai Tucson 08 Diesel)

That's all for me.

deadmeat

They are collecting mine on Monday, just found them on the web today. Its a Volvo S40 2.0L D full service for €164 and from their site they claim to do all of the below. Spirit wanted €350 off me for the same thing (that is robbery). Price is reduced on their site from €270, don't know if it ever was that price though. They said they will email once it is confirmed and which garage it will be getting done in so I can always cancel if it is somewhere dodgy. Will let you know how it goes.

Initial Checks
Collect vehicle from specified address
Check vehicle history, customer comments and recommendations
Check for damage to bodywork, trims, lamps, number plates, mirrors etc
Check timing belt interval

Vehicle on the ground
Check ABS, all interior warning lights and horn
Check condition and operation of all seatbelts
Check operation of interior and exterior lights and switches
Check front and rear windscreen wipers and washers
Check condition and security of windscreen and rear view mirror
Check fuel cap
Check air conditioning
Check & top up power steering reservoir
Check PAS, auxiliary and fan belts
Check pollen/cabin filter
Check battery condition and security
Check clutch operation
Check handbrake operation and travel
Check and top up gearbox oil/axel oil/transfer box oil (if applicable)
Check and top up all under bonnet fluid levels
Check and top up brake fluid
Check and top up anti-freeze
Check and top up clutch fluid
Lubricate door hinges, catches and locks (where required)
Check coolant system for leaks
Check engine cooling fan
Check operation of throttle and lubricate as required
Replace air filter
Replace fuel filter (diesel engines
only if applicable
)
Replace spark plugs if applicable (at extra cost)
Visually inspect condition of HT leads

Vehicle raised / off the Ground
Carry out under body inspection (check for any corrosion)
Replace engine oil (special or long life oils at extra charge)
Replace oil filter
Check condition and security of steering, suspension, mountings and gaitors
Check exhaust system for security and leaks
Check security of fuel lines, brake pipes, hoses and handbrake cables visually
Check for signs of leakage from cylinders / callipers (if applicable)
Check condition of distributor cap
Check engine and gearbox mounts for wear
Test starter motor cranking operation and security
Visually inspect radiator and coolant pipes/hoses for security and leaks
Check all wheel bearings for noise / free play
Check condition of tyres and adjust tyre pressures (if required)
Check & record brake pads/shoes for condition & operation
Check & record drums and discs for condition and operation
Remove wheels & check condition and operation of front and rear brakes
Refit wheels (if applicable) / set wheel nut torque
Extra checks as per manufacturer schedule

Final checks
Carry out road test
Check exhaust emissions and idle speed
Re-set service light (most models)
Stamp customer’s service book
Deliver vehicle to specified address

dh0011

Seb79 wrote: »

Here we go,

Should have the car back soon depending on traffic. I E-mailed the garage and I have to say that their reply was really fast.

Final bill came up at €206.10 (basic full service at €148, pollen filter replaced at €48.50 and replaced number plate bulb at €9.60). Didn't even know that there was a pollen filter on cars....

It all seems correct to me and would more than likely use them again, unless we find the same service cheaper of course...

With regards to the timing belt, the price has changed, a little bit...They quoted us about €600 (this includes waterpump and coolant) and will need to be done at 115 000 KM from what they said. €600 seems really high to me, but I really don't have a clue about cars...(it was a Hyundai Tucson 08 Diesel)

That's all for me.

48.50 for a pollen filter. What kindof car have you?

biko

deadmeat wrote: »

They are collecting mine on Monday, just found them on the web today. Its a Volvo S40 2.0L D full service for €164 and from their site they claim to do all of the below.

LONG LIST REMOVED except:
Replace air filter
Replace engine oil (special or long life oils at extra charge)
Replace oil filter

Tbh, 164 is still a lot for what they actually do.

Seb79

dh0011 wrote: »

48.50 for a pollen filter. What kindof car have you?

Hyundai Tucson 08 Diesel, was it too much? I really have no idea

biko

Seb79 wrote: »

Hyundai Tucson 08 Diesel, was it too much? I really have no idea

Takes less than 15 mins to replace and can be got for less than 10 euro online.
But it's not something people know they can do at home.

deadmeat

OSI wrote: »

€164 to change the oil and oil filter and have a nose around the car? Christ.

It does seem like a lot doesn't it, but then again I had a interim service done at Bolands Volvo service center in Wexford last year and that was 165, they are looking for 240 for the full service. I always done servicing on cars myself but this one had a full service history when I got it so wanted to keep it like that and I have no experience servicing a diesel car as all my others were petrol. I am tempted to cancel now after reading some of the reviews on the UK operation. Might just go to the local mechanic instead

deadmeat

OSI wrote: »

What's listed above is just about an interim service.

I have cancelled it with them and actually got it for cheaper with the local mechanic in Wicklow. At least I know he has a good reputation

Seb79

biko wrote: »

Takes less than 15 mins to replace and can be got for less than 10 euro online.
But it's not something people know they can do at home.

I know that but we are not all DIY people ^^ the thread here is to know if this compagny offers a good deal compare to others who offers the same service, if I could do all these things myself I wouldn't bring my car to be serviced....

dieselbug

Final bill came up at €206.10 (basic full service at €148, pollen filter replaced at €48.50 and replaced number plate bulb at €9.60). Didn't even know that there was a pollen filter on cars....

Pollen filter does seem expensive even presuming it sourced at the dealers. It's the number plate bulb at 9.60 that got my interest though.

dh0011

Seb79 wrote: »

Hyundai Tucson 08 Diesel, was it too much? I really have no idea

http://www.micksgarage.com/proddetails.aspx?pid=984364&pk=3E460
this is not from a main dealer but a spurious pollen filter shouldnt be that much cheaper than the original filter from a dealer.

dr.fuzzenstein

R.O.R wrote: »

Has anyone looked at the UK version of the site? The Irish version of the site is more or less a copy and paste. That means that all the bookings will be going via the UK.

From experience of folks over the water trying to run anything here from over there, it's one massive clusterfcuk waiting to happen. Expect bookings for Cork to be routed to a garage in Donegal as it "sounded like it was close mate".

I find that any service that operates in the UK has a large, dedicated infrastructure network. Then they do it here and it's a flashy website and your car ends up where it's always been, at John-Joes Motors, she'll be grand lad.
In other words they take the UK idea, remove the infrastructure and because of that it always ends up about 25% more expensive.
So someone said "why don't we take the flashy website, remove the service, remove the cost benefit, pay John-Joe a fiver and soon we'll be rolling in it"

purpleblaa

Hi all,

I'm looking to get my car serviced and with work it's tough to get it to garage with the commute. I found these guys online http://www.servicingstop.ie/
They pick up the car, service it, return it and it's cheaper than most places......almost as if it's too good to be true!

Has anyone used them before? Any feedback would be great.
Cheers!

biko

Merged with older thread.

You can also find more info by using a google search like this
www.google.ie/search?q=servicingstop+site:boards.ie

George Dalton

When you use these guys for a service your car ends up at a local garage.

So why not ring up or email a few local garages directly and ask them to do collect and return for you. Most will be happy to do so.

There is no advantage whatsoever to using Servicing Stop.

There are a number of potential downsides however.

First of all you are paying more than you would be paying if you went directly to the garage.

Secondly the garage is getting much less money for doing the service so this combined with the fact that they don't have to put their own stamp in the book means that corners may be cut on the service as well.