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esb calling- not with them anymore

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Comments

  • #32
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,451 Mod ✭✭✭✭dub45


    MagicSean wrote: »
    A physical impossibility? Please elaborate.


    Surely you understand the difference between something being accessible and granting access to something?


  • #33
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,451 Mod ✭✭✭✭dub45


    MagicSean wrote: »
    What's unreasonable about 8.20 in the morning? Anyone with a regular job or kids would be up at that time. And knocking loudly is also perfectly reasonable if your first knock can't be heard.

    You have to allow them access to the meter. Whatever way you interpret that condition the op didn't comply with it.

    Have you not heard? there are loads of people without regular jobs nowadays and not just the unemployed! And shock horror loads of people don't have kids either.

    I don't consider people knocking loudly on my door to be behaving courteously. A reasonable expectation surely from any business representative (courtesy that is?)

    There is nothing in the Terms and Conditions which says that a meter reader has to be granted access on demand.


  • #34
    u_c_thesecond
    Registered Users, Registered Users 2 Posts: 1,052 ✭✭✭u_c_thesecond


    MagicSean wrote: »
    Was there a patio there when the house was built?

    As ive already said i bought the house 2 and a half years ago so how would i know that??
    MagicSean wrote: »
    And I very much doubt he just started banging on the door. It's likely he knocked first and you didn't hear him so he knocked louder.

    No he knocked- got no answer so he used his fist and hammered my patio door
    MagicSean wrote: »
    And it's not as if you have a sign on your door saying your husband works nights. Do you go out and tell the neighbourhood kids to be quiet when they get loud?

    He works when theres work available - days/nights- sometimes hes to go up the country with his work - so no i dont stick a sign on the door and i shouldnt have to - someone doesnt answer the door you go away- you dont start banging the door with your fists- and the kids outside dont hammer on my door!!!!!!!!!!

    MagicSean wrote: »
    The world can't revolve around his unsocial work hours.

    Ya i know- he has some nerve working every hour he can to support his family- cheek of him:rolleyes:


  • #35
    Cedrus
    Registered Users, Registered Users 2 Posts: 1,429 ✭✭✭Cedrus


    u_c_thesecond wrote: »
    Ya i know- he has some nerve working every hour he can to support his family- cheek of him:rolleyes:

    Is that your OH or the Meter Man? We all deserve to be allowed to work and support our families.


  • #36
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,451 Mod ✭✭✭✭dub45


    Cedrus wrote: »
    u_c_thesecond wrote: »
    Ya i know- he has some nerve working every hour he can to support his family- cheek of him:rolleyes:

    Is that your OH or the Meter Man? We all deserve to be allowed to work and support our families.

    Indeed but there are very few jobs where an employee can behave as they wish without regard for others.


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  • #37
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Lord help any courior or parcel postman arriving at that house at the outragous hour of 8.20 am!

    Then we's have the complaints that Meter Reader lounge about all day and only start work at 3 pm. Of course there will be those who resent meter readers banging on doors or looking for access to meters under the stairs at 4pm when we're trying to get the homework done with the kids; 6pm when the householder is having dinner; 7.30 disturbs the watching of Eastenders....


  • #38
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,451 Mod ✭✭✭✭dub45


    Rayna Rapid Trapeze wrote: »
    Lord help any courior or parcel postman arriving at that house at the outragous hour of 8.20 am!

    Then we's have the complaints that Meter Reader lounge about all day and only start work at 3 pm. Of course there will be those who resent meter readers banging on doors or looking for access to meters under the stairs at 4pm when we're trying to get the homework done with the kids; 6pm when the householder is having dinner; 7.30 disturbs the watching of Eastenders....

    And bashing down a door at any of those hours is unacceptable. And ESB networks agree.

    In seems in your strange world that business should have unfettered access to a household and behave as they wish.

    Quite shocking really that those who are funding the busineess through their custom might expect the business to behave reasonably and sensitively.


  • #39
    Cedrus
    Registered Users, Registered Users 2 Posts: 1,429 ✭✭✭Cedrus


    dub45 wrote: »
    And bashing down a door at any of those hours is unacceptable. And ESB networks agree.

    Pic of the door "Bashed Down" or it didn't happen.
    In seems in your strange world that business should have unfettered access to a household and behave as they wish.

    Being allowed to read a meter is hardly "unfettered access to a household"! What do you demand? Orange jumpsuits and ankle chains?


  • #40
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,451 Mod ✭✭✭✭dub45


    Cedrus wrote: »
    dub45 wrote: »
    And bashing down a door at any of those hours is unacceptable. And ESB networks agree.

    Pic of the door "Bashed Down" or it didn't happen.
    In seems in your strange world that business should have unfettered access to a household and behave as they wish.

    Being allowed to read a meter is hardly "unfettered access to a household"! What do you demand? Orange jumpsuits and ankle chains?

    I think the orange jump suits would definitely be in line with your mentality.


  • #41
    Cedrus
    Registered Users, Registered Users 2 Posts: 1,429 ✭✭✭Cedrus


    dub45 wrote: »
    I think the orange jump suits would definitely be in line with your mentality.


    What is my mentality?


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  • #42
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,451 Mod ✭✭✭✭dub45


    Cedrus wrote: »
    What is my mentality?

    Yours is the mentality which introduced such odious objects totally unnecessarily into this discussion.


  • #43
    MagicSean
    Closed Accounts Posts: 9,897 ✭✭✭MagicSean


    dub45 wrote: »
    Have you not heard? there are loads of people without regular jobs nowadays and not just the unemployed! And shock horror loads of people don't have kids either.

    I don't consider people knocking loudly on my door to be behaving courteously. A reasonable expectation surely from any business representative (courtesy that is?)

    There is nothing in the Terms and Conditions which says that a meter reader has to be granted access on demand.

    So the ESB shouldn't call early because people on the dole might still be in bed and some people work nights?

    And how do you measure the loudness? I can just imagine you standing behind the door measuring the decibel level of the knocks.
    u_c_thesecond wrote: »
    As ive already said i bought the house 2 and a half years ago so how would i know that??

    You ssid that the ESB put a meter behind your patio and now you can't be sure if the patio was actually there when the meter was put in. So it's likely it was put in an accessable place and the patio was put up after. And even though it's now your house you don't think it's anything to do with you.
    u_c_thesecond wrote: »
    No he knocked- got no answer so he used his fist and hammered my patio door

    No bell? sounds reasonable to me anyway.
    u_c_thesecond wrote: »
    He works when theres work available - days/nights- sometimes hes to go up the country with his work - so no i dont stick a sign on the door and i shouldnt have to - someone doesnt answer the door you go away- you dont start banging the door with your fists- and the kids outside dont hammer on my door!!!!!!!!!!

    If you knock and there is no answer most people would knock louder. It's not unreasonable, especially if it's your job to get access.
    u_c_thesecond wrote: »
    Ya i know- he has some nerve working every hour he can to support his family- cheek of him:rolleyes:

    Sounds like a hero alright.
    dub45 wrote: »
    And bashing down a door at any of those hours is unacceptable. And ESB networks agree.

    In seems in your strange world that business should have unfettered access to a household and behave as they wish.

    Quite shocking really that those who are funding the busineess through their custom might expect the business to behave reasonably and sensitively.

    You don't think your exaggerating the situation a little?


  • #44
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,451 Mod ✭✭✭✭dub45


    MagicSean wrote: »
    So the ESB shouldn't call early because people on the dole might still be in bed and some people work nights?

    And how do you measure the loudness? I can just imagine you standing behind the door measuring the decibel level of the knocks.

    People in that situation might consider such a time unreasonable. Presumably most people measure loudness with their ears?
    MagicSean wrote: »
    You ssid that the ESB put a meter behind your patio and now you can't be sure if the patio was actually there when the meter was put in. So it's likely it was put in an accessable place and the patio was put up after. And even though it's now your house you don't think it's anything to do with you.



    No bell? sounds reasonable to me anyway.

    When the patio was built is irrelevant. It is an integral part of the home and it is up to the op to grant access. Where is there a requirement to have a bell?
    MagicSean wrote: »

    If you knock and there is no answer most people would knock louder. It's not unreasonable, especially if it's your job to get access.

    Have you done some survey on people's behaviour on not having a door answered? Can you show where in a meter reader's job description it says that it is part of their job "to get access"
    MagicSean wrote: »

    Sounds like a hero alright.

    Is it that difficult to show some respect?
    MagicSean wrote: »
    You don't think your exaggerating the situation a little?


    Not in the slightest far too many companies and their employees appear to regard customers as subjects to be dictated to rather than customers to whom they are proving a good or service.

    And in fairness to ESB networks I have found them far more realistic and reasonable in dealing with this very problem than people on here.


  • #45
    Solair
    Closed Accounts Posts: 7,227 ✭✭✭Solair


    Just a point, ESB no longer sell electricity. Their retail division is now called Electric Ireland.


  • #46
    MagicSean
    Closed Accounts Posts: 9,897 ✭✭✭MagicSean


    dub45 wrote: »
    People in that situation might consider such a time unreasonable. Presumably most people measure loudness with their ears?

    True but it is a personal thing. I would knock much louder on my grandparents door than I would on my neighbours. My mother in law is partially deaf too so I have to bang on the door to get her to answer. The meter man can't know if the person inside is hard of hearing or just not bothering to answer as it seems to be in the ops case.
    dub45 wrote: »
    When the patio was built is irrelevant. It is an integral part of the home and it is up to the op to grant access. Where is there a requirement to have a bell?

    The terms of the contract say you must allow access to your meter. The op bought a house that had an obstructed meter and still signed up to the contract thereby accepting the condition that she must allow access but now thinks she should not have to be held to that condition because the meter was obstructed before she bought the house.
    dub45 wrote: »
    Have you done some survey on people's behaviour on not having a door answered? Can you show where in a meter reader's job description it says that it is part of their job "to get access"

    Sure if you provide me with their contract of employment I will show you that their job is to read meters and then I will explain to you how this can only be done by gaining access to them.
    dub45 wrote: »
    Is it that difficult to show some respect?

    Respect to who? To the meterman who is doing his job and being obstructed by the op?

    dub45 wrote: »
    Not in the slightest far too many companies and their employees appear to regard customers as subjects to be dictated to rather than customers to whom they are proving a good or service.


  • #47
    Toxica
    Registered Users, Registered Users 2 Posts: 590 ✭✭✭Toxica


    I have a similar problem with a meter reader, he seems to think it's fine to just walk into my house without knocking and waiting for me to answer the door, he will call out "hello, I've come to read your meter" but only as he's walking into the house. Are they really just allowed to just let themselves into peoples houses? I don't keep the door locked when I'm in as I have a young dog which I have to let out several times a day. Not only that but he calls to the back door when my meter is by my front door in the porch so therefore he has to walk through the kitchen and living room to get to the meter. Is this guy just nosey or what? As a single woman living alone it's quite alarming having someone just unexpectedly walking into your house, he called today as well- Sunday! :confused:


  • #48
    Carawaystick
    Registered Users, Registered Users 2 Posts: 8,779 ✭✭✭Carawaystick


    What I'd do is
    refuse to let them in
    ask to see their esb networks id.
    ring esb networks
    ask the person there in esb networks to describe the person names xxx yyy
    refuse access unless there is a fair match described.

    failing that you can ask then to leave your house
    and if they don't immediately then kill them--- Alan Shatter reckons this is the law nowadays.
    ;)


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