200 mins, 200 texts 1gb data - €15

cookiemonst3r

Ugh, I just rang them and the guy wouldn't give me my 15euro plan back. I was going to threaten to cancel but I was afraid he was actually going to go through with it, and then I wouldn't have any plan.

T-b0n3

cookiemonst3r wrote: »

Ugh, I just rang them and the guy wouldn't give me my 15euro plan back. I was going to threaten to cancel but I was afraid he was actually going to go through with it, and then I wouldn't have any plan.

I'd ring again and hope to get through to some one else who will do it for you. I thought I'd have to fight a little to get it, but I just asked and they did it no bother.

cookiemonst3r

T-b0n3 wrote: »

I'd ring again and hope to get through to some one else who will do it for you. I thought I'd have to fight a little to get it, but I just asked and they did it no bother.

I thought about doing that alright. I didn't even bother asking the guy because he told me outright that the offer was up and he couldn't put it back on for me. I've just PM'd someone on the Meteor forum, so hopefully he'll get back to me soon!

johnny_adidas

rang earlier, managed to get it back down to 20 but not the €15 as that offer was over. didnt take much, just explained my bill was more expensive than last few months and they said they'd check if they could put me on lowest tarrif which they did. better than nothing i guess.

shivers27

I too was reverted back to the full price of 30 euro. Rang Meteor last week and was told, no problem,that they would put me back to the 15 euro plan. Checked my on line banking and 30 euro taken by Meteor. Have emailed Meteor there and waiting for reply ...

kc66

I dont look at my bills immediately, just pay whatever it is every 3-4 months. Happened to look at the bills today, no discount last month, only €5 discount the month before. Called them and they said they will give me €25 credit. Very sneaky.

cookie1977

kc66 wrote: »

I dont look at my bills immediately, just pay whatever it is every 3-4 months. Happened to look at the bills today, no discount last month, only €5 discount the month before. Called them and they said they will give me €25 credit. Very sneaky.

You wait 3-4 months before paying a bill?

kc66

cookie1977 wrote: »

You wait 3-4 months before paying a bill?

Yes, Im a bit lazy when it comes to this stuff. They used to cut me off but not anymore!

seamey beag84

Can u only get this price if u were on it last year? I'm on the same deal but I'm paying 20 a month. Also, my first bill was 25 so I'd give it another bill to see if changes for those that were billed wrong.

um7y1h83ge06nx

They did say this:

http://www.boards.ie/vbulletin/showpost.php?p=81726331&postcount=1

Hi Everyone,

There are a lot of promotions a deals offered with the Sim Only plans.
The half price discount is offered for 12 months then after that the original price will take effect of €30.50.

If you signed up to the plan for €15.25 is offered for life then it will continue on as normal.

If you like to send me a PM with your phone number and PIN I can organize a callback from our Sales Team and see what can be offered.

Thanks - Colm

Kajor

I just rang them there after getting a bill for €30.50
I had no problem getting changed back to €15.25 and getting a refund for the overcharged amount.

I hope the next bill in reflects this

IMightKnow

Kajor, (Or anyone else who got them to agree to go back to €15)

Do you by any chance know who you were talking to who agreed to it? My friend was told it would continue without doing anything and then got the full bill and is having trouble getting them to get her back on €15.

Mezcita

IMightKnow wrote: »

Kajor, (Or anyone else who got them to agree to go back to €15)

Do you by any chance know who you were talking to who agreed to it? My friend was told it would continue without doing anything and then got the full bill and is having trouble getting them to get her back on €15.

I'm on the same plan from last year.

Your best bet is to ring up customer care and ask to speak with somebody from the customer retention department. I explained the scenario to the guy they put me through to and he applied the discount for another year.

fisherking

I was told no problem in changing back
The bill however has dropped only to 20
Just of the phone and I have been assured that nobody is back on the 15.25 a month
It's just not possible!
Why is everybody lying here !!!!???

witnessmenow

fisherking wrote: »

I was told no problem in changing back
The bill however has dropped only to 20
Just of the phone and I have been assured that nobody is back on the 15.25 a month
It's just not possible!
Why is everybody lying here !!!!???

Do you really believe Meteor over people here!?

I was only put down to the €20 plan too, but I certainly don't doubt people who said they got down to €15

antodeco

fisherking wrote: »

I was told no problem in changing back
The bill however has dropped only to 20
Just of the phone and I have been assured that nobody is back on the 15.25 a month
It's just not possible!
Why is everybody lying here !!!!???

I think you may owe an apology for the people here after calling them liars.....

Tar.Aldarion

fisherking wrote: »

I was told no problem in changing back
The bill however has dropped only to 20
Just of the phone and I have been assured that nobody is back on the 15.25 a month
It's just not possible!
Why is everybody lying here !!!!???

Rofl, definitely believe the people that want money out of you and not the people here...

brozio7

fisherking wrote: »

I was told no problem in changing back
The bill however has dropped only to 20
Just of the phone and I have been assured that nobody is back on the 15.25 a month
It's just not possible!
Why is everybody lying here !!!!???

This is a transcript of an online chat with meteor 2 days ago....

I am the red text, meteor rep is black.

jaggiebunnet

just got the 50% off reapplied to my bill too and the additional charge removed from latest bill. 15 euro again happy days!

Idbatterim

hey guys! the E20 deal says limited time only and I have a month left on existing contract, wondering should I just get it now and to hell with the extra E20?

Fresh Pots

brozio7 wrote: »

meteor) rep is black.

Let's leave race out of this! :-)

fisherking

What's the scarcasm emoticon??

fisherking wrote: »

I was told no problem in changing back
The bill however has dropped only to 20
Just of the phone and I have been assured that nobody is back on the 15.25 a month
It's just not possible!
Why is everybody lying here !!!!???

Hogzy

Was on the €15 plan and it auto reverted to €25 last month. Called up to be put on the €20 plan and they wouldnt do it. FFS like what is with the inconsistency?

Kajor

There was a €15.25 for Life offer. I'd say that's part of the problem. If you didn't avail of this offer then it's likely that you are not going to get them to allow you to reduce your bill. However don't let that stop you calling them and asking for the Customer Retention Section where you can get to argue your case.

cookiemonst3r

I wasn't allowed to go back onto the 15e plan either. Told them I was going to switch networks and they didn't care.

Soarer

fisherking wrote: »

What's the scarcasm emoticon??

/sarc

MagicMarker

Rang them up there, put me back on the €15 plan, no bother.

Doodoo

Started on the €15 plan (€5 discount and €10 discount on bill) in jan 12 and in jan 13 my bill went up to €20 (only €10 discount applied on bill). Rang up and they added the €5 discount again which brought my bill back down to €15 and gave me €10 credit on my account for my trouble. They also said i may have to ring them back up if the €10 discount disappears off the bill. Each discount only stays on the account for 12 months. Just got my bill and its gone back up to €25 (only €5 discount applied on bill). Rang them up and they added the €10 discount back on to my bill so now i'm back to €15 per month.

The person i talked to this time said these discounts wont be applied again when they run out but maybe it depends on who you talk to.

ch750536

Not only did they just renew & refund for the last month, they also agreed to send me out a replacement phone while mine is out the be repaired. This was my own phone I bought from Ibood so over the moon with that. Well done meteor.

Owen_S

Isn't 48 still cheaper?