Lots of emails!

_blank_

Since about 11.55 this morning I've received ~400 "thread update" emails, most of which I've already deleted from my inbox once.

Blowfish

Indeed, same here. My poor inbox is getting spammed.

Mr E

Not that many, but same here.

The emails are reported posts/PM notifications/thread updates since last Monday night.

jor el

Hi guys,

Not sure if this is a problem at the Boards end or Gmail, but for the last half hour or so I've been receiving emails about reported posts and new PMs, from the last week or more. I'm pretty sure I already received these emails too, so they are being re-sent for some reason.

_blank_

I chose "not a bug" by mistake

rameire

its going craazy.

tricky D

I'm getting the same repeats of mails from the last week it appears.

kerry4sam

Mine are coming through now also from 2days ago. Jeez it's amazing how many threads I am subscribed to.

When I see New Private Message though I refresh my link so see, nah, that's been read and replied to, nothing new to see here :pac:

kerry4sam

I thought I read somewhere from boardsDanny about a hampster getting ill but is okay though

@Des: http://www.boards.ie/vbulletin/showpost.php?p=75342264&postcount=7

Boards.ie: Danny

That's what you get for being subscribed to email notifications :P

No, onto the serious response. We had a minor hiccup with a new server that resulted in mail getting backed up. Some of this mail was already sent to you from other webservers, but some of it wasn't sent at all. Delayed mail is being sent now rather indiscriminately which is resulting in many people, myself included, getting dupe emails. It's too late to do anything about it now though, the mail has already left our webserver and is making it's way to your inbox, sorry about the hassle caused

I hasten to add that it's only a few days worth of mail too, we're not talking mails from September or anything, the new server isn't online that long

Super-Rush

Had exactly 1000 emails in my inbox.

kerry4sam

super-rush wrote: »

Had exactly 1000 emails in my inbox.

yeah but they don't count when you send them to yourself though

kearneybobs

Dont wanna subscribe to this thread for fear of making it worse. Wow. I seem to be getting about 40 emails every half hour or so.

Boards.ie: Danny wrote: »

That's what you get for being subscribed to email notifications

No, onto the serious response. We had a minor hiccup with a new server that resulted in mail getting backed up. Some of this mail was already sent to you from other webservers, but some of it wasn't sent at all. Delayed mail is being sent now rather indiscriminately which is resulting in many people, myself included, getting dupe emails. It's too late to do anything about it now though, the mail has already left our webserver and is making it's way to your inbox, sorry about the hassle caused

I hasten to add that it's only a few days worth of mail too, we're not talking mails from September or anything, the new server isn't online that long

i was wondering why some of my notification emails weren't coming through
It might be worth putting a notification on the frontpage or something. Maybe tweeting about it or something.

Hal Emmerich

Clicks Follow Thread button---->Ticks No email notification Icon---->Clicks Follow Thread button again.

Why anyone wants any of these notifications in the first place is beyond me when you can just log in and click the CP button?

Is their away to follow a Thread by just clicking "Follow Thread" once???

It's a pain having to do it twice.

Boards.ie: Danny

Everybody has different options as to what way they want to follow - follow with no emails, follow with a daily digest or follow with up-to-the-minute updates. I've daily digests on some threads, but most are no notifications. Two extra clicks isn't going to kill you

kearneybobs

Is there a way to subscribe to threads, not get emails and be taken to your last post viewed in that thread like the link in the emails? I'd start doing that instead of getting a mountain of emails.

Boards.ie: Danny

Hmm, the truth is I don't know but in theory it should be possible

Blowfish

kearneybobs wrote: »

Is there a way to subscribe to threads, not get emails and be taken to your last post viewed in that thread like the link in the emails? I'd start doing that instead of getting a mountain of emails.

Kind of. If you go here and set your 'Default Subscription Mode' to be 'No email notification', you can then just use your subscription page to see your subscribed threads and click on to go to the first new post.

seamus

kearneybobs wrote: »

Is there a way to subscribe to threads, not get emails and be taken to your last post viewed in that thread like the link in the emails? I'd start doing that instead of getting a mountain of emails.

Yes there is.

In the subscriptions list, where a thread has new posts, you will see this friendly little icon beside the name of the thread. Click this and it will bring you to the newest post since you last viewed that thread - theoretically this is the first post after the last one you read.

Where a thread doesn't have new posts, you can see this icon in the "Last post" column beside the name of the last poster. This will take you to the last post in that thread.



If you use the Boards.ie Beta skin, you get a handy little icon which flashes orange at you whenever there is a new post in one of your subscribed threads. So you don't have to keep checking your subscriptions list for new posts.

kearneybobs

Blowfish wrote: »

Kind of. If you go here and set your 'Default Subscription Mode' to be 'No email notification', you can then just use your subscription page to see your subscribed threads and click on to go to the first new post.

perfect

kearneybobs

seamus wrote: »

Yes there is.

In the subscriptions list, where a thread has new posts, you will see this friendly little icon beside the name of the thread. Click this and it will bring you to the newest post since you last viewed that thread - theoretically this is the first post after the last one you read.

Where a thread doesn't have new posts, you can see this icon in the "Last post" column beside the name of the last poster. This will take you to the last post in that thread.



If you use the Boards.ie Beta skin, you get a handy little icon which flashes orange at you whenever there is a new post in one of your subscribed threads. So you don't have to keep checking your subscriptions list for new posts.

Thanks for that. Been using the beta you described there. Nice little feature and isn't too annoying when it flashes up the top. Thanks for that. think i might have to change all my email notifications just visit that page for updates to threads.

28064212

Bumping this, because I think it might be about to happen again.

I have instant email notifications set up for lots of threads, and I normally click into them straight from the emails. Because I do it this way, when I click into my User CP, the "New Followed Threads" section is always empty. Prior to the last time the flood of emails happened, I had noticed that I occasionally wouldn't get a notification email, I would only see the thread had a new post when I went into the User CP.

The same thing seems to be happening again, so I'm wondering if I can expect another flood of emails any time soon?

Boards.ie: Paddy

I have had a look at the mail queue on all the webservers and all looks normal. No reason to suspect that this is going to happen again.

muffler

Boards.ie: Paddy wrote: »

I have had a look at the mail queue on all the webservers and all looks normal. No reason to suspect that this is going to happen again.

Famous last words hah!

Practically no email alerts coming through to me since mid morning.

Over the last couple of days I have noticed a few alerts missing but thought nothing of it.

Boards.ie: Paddy

muffler wrote: »

Famous last words hah!

You'll notice I studiously avoided saying it isn't going to happen again, I'll only go as far as saying I can see no reason to suspect that it might happen again.

I know, I should go into politics.

Seriously though, email is working, I know because I got notified of your reply by email.

muffler

Boards.ie: Paddy wrote: »

You'll notice I studiously avoided saying it isn't going to happen again, I'll only go as far as saying I can see no reason to suspect that it might happen again.

I know, I should go into politics.

Seriously though, email is working, I know because I got notified of your reply by email.

You're too honest to be a politician

It seems its just me. Logged in a wee while ago and had one email from Boards Deals. Id normally have around 20 so there's something wrong. Would you mind looking into this Paddy?

Thanks

muffler

Scratch that Paddy ^ (thats like something you'd say to the wife )

Found them. I have about 90 or 100 notifications in the spam folder. No idea why or how they ended up there.

Boards.ie: Danny

muffler wrote: »

Scratch that Paddy ^ (thats like something you'd say to the wife )

Found them. I have about 90 or 100 notifications in the spam folder. No idea why or how they ended up there.

You're not the only one who's experiencing "missing" mail. I'll also ask the other user to confirm they found their way into spam.

28064212

Boards.ie: Danny wrote: »

You're not the only one who's experiencing "missing" mail. I'll also ask the other user to confirm they found their way into spam.

Me? No, definitely not into spam. On the other hand, I haven't been seeing any more threads where notifications have gone missing, so may have been a temporary blip

LoLth

muffler wrote: »

Scratch that Paddy ^ (thats like something you'd say to the wife )

your wife is called Paddy?

muffler

LoLth wrote: »

your wife is called Paddy?

Since the sex change, yeah.

Boards.ie: Danny

28064212 wrote: »

Me? No, definitely not into spam. On the other hand, I haven't been seeing any more threads where notifications have gone missing, so may have been a temporary blip

No you, an admin. They also reported that their mail went into spam. I have no idea about your mail, but everything is ticking over here just fine so it's likely just a bip

Note to all:

Possibly due to boards' recent mail fail and subsequent bout of emailing the entire universe it appears that our reputation might have taken a small dent when it comes to email, resulting in notifications going straight to spam now. I suggest the following:

1) If you find any mail in your Spam folder, Mark it as "Not spam" if possible instead of just moving it into Inbox manually. This should help the email servers realise that we're not a spamming domain

2) Whitelist the email the notifications are sent from so it doesn't go straight to spam anymore.

Thanks

kearneybobs

It's happening to me again. Emails aren't coming in on time and when they do, they come in 40 mins late and all at once, or over a couple of minutes.

28064212

Ok, it's definitely not all in my head :pac: (although it mightn't be necessarily related to this bug)

I posted a reply to this thread yesterday morning. I have auto-instant email notification set up, so it was automatically followed. When I opened my CP this morning, it showed up under "New Followed Threads", and there had been a reply last night. I definitely never got an email notification for it, I have no spam messages.

Boards.ie: Danny

Checked with our systems guys there, there was a mail backlog between roughly midnight and 4am last night, but mails were dispatched and the backlog has been cleared. This roughly coincides with Liam's post.

Please let us know if you don't get your mail.

28064212

Boards.ie: Danny wrote: »

Checked with our systems guys there, there was a mail backlog between roughly midnight and 4am last night, but mails were dispatched and the backlog has been cleared. This roughly coincides with Liam's post.

Please let us know if you don't get your mail.

Image Gallery Thread:
Never got the notification for this post, but I did get a notification for the post after that.

Galaxy Nexus thread:
I didn't get a notification for this post, despite having gotten notifications for previous posts in the thread.

PS: I should qualify, the bug doesn't bother me, I check my CP regularly either way, just alerting you that there is an issue

Blowfish

28064212 wrote: »

Image Gallery Thread:
Never got the notification for this post, but I did get a notification for the post after that.

Galaxy Nexus thread:
I didn't get a notification for this post, despite having gotten notifications for previous posts in the thread.

PS: I should qualify, the bug doesn't bother me, I check my CP regularly either way, just alerting you that there is an issue

You'll only get an email for the first new mail from each thread, but not for subsequent posts unless you view the first new one.

Are you sure it's not that that's happening to you?

28064212

Blowfish wrote: »

You'll only get an email for the first new mail from each thread, but not for subsequent posts unless you view the first new one.

Are you sure it's not that that's happening to you?

Positive. In the Image Gallery thread, I made a post, then left it, and didn't get a mail when a new post was made. When I checked my CP, I saw that there was a new post and went into the thread. When another new post was made, I did get a mail notification

In the Galaxy Nexus thread, I got a mail notification for post 82, and visited the thread (from the email link), and there was only that new post. Later, when I visited my CP, it showed a new post in that thread, even though I hadn't gotten a mail. I've since gotten mail notifications for the other new posts in that thread.

It's definitely registering that I have visited the page, and that there are new posts since then, otherwise they wouldn't be showing up in my CP. It just seems that the mail notifications aren't firing

kearneybobs

Yeah. There is a serious delay with the emails. I'm getting emails for responses that happened earlier today. All coming in at once, or over 5 mins or so.
It's a bit annoying. I'm getting used to using my CP to see the posts since the emails arent coming oin for hours. It's happening over the last couple of days as far as I can tell.

Cass

Was wondering if this issue is repeating itself?

I'm getting about 40% (possibly less) of my e-mail notifications. I may get one notification per thread per day while there could be dozens of new posts. Also some threads i subscribed to, i'm getting no notifications at all.

Boards.ie: Danny

To elaborate on what the initial problem was, a new webserver was rolled out and we had the wrong mail setup on it. It just isn't possible that the exact same issue is repeating itself, the setup was fixed which is why the deluge of emails people were complaining about occurred.


You get a notification per thread if there is a new post. If you do not view that thread and 10 more posts occur you will still only get one notification (the one you received). You will receive no more notifications for that thread until you view it and there are new posts. I'm fairly sure there are words on the email to this effect.

Can you check your spam folder for missing notifications?

Cass

Boards.ie: Danny wrote: »

You get a notification per thread if there is a new post. If you do not view that thread and 10 more posts occur you will still only get one notification (the one you received). You will receive no more notifications for that thread until you view it and there are new posts. I'm fairly sure there are words on the email to this effect.

I understand what you're saying, but I have instant notification setup on all threads i'm sbscribed to. Also I have often been responding to a post/thread, and recieve mutliple e-mail notifications of new posts from another thread without having looked at that thread. I have also gotten 1, 2, 3, 4 e-mail notifications of new posts to a thread and when i check there are 10+ new posts.

All of this is not a problem. Its just for some threads i am receiving no notifications at all.

Can you check your spam folder for missing notifications?

Done and there are none.


Anyway i could have been a bit premature with my post here. I have already checked my settings (they're fine), and have unsubscribed, and subscribed again to the threads i am missing in the hope it will rectify the issue. All i have to do is wait and see what happens.

muffler

I'm still missing the odd email alert and what I also see happening is some emails are coming maybe 15 minutes after a new post in a subscribed thread.

Not really a problem though.

kearneybobs

muffler wrote: »

I'm still missing the odd email alert and what I also see happening is some emails are coming maybe 15 minutes after a new post in a subscribed thread.

Not really a problem though.

Exactly the same thing happens to me too.