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UPC - seriously

  • 02-10-2011 3:19pm
    #1
    mfceiling
    Registered Users, Registered Users 2 Posts: 12,906 ✭✭✭✭


    Sent them a registered letter 3 months ago to cancel my channels.

    Still have them and they charged me the next 2 months.

    Missus called them the other day to get them to switch them off - the reply - we won't bother sending anyone out to do it so you can keep them but if there is a problem don't call us!!

    Why have i bothered paying for them for the last few years?

    She also told them that the broadband and phone was too expensive - the girl tells her she will do her a deal if we stay.
    Fine says the missus - what's the deal?
    Eh i don't know - can i call you again (heard nothing since)

    Are they usually this piss poor?


Comments

  • #2
    Kristopherus
    Registered Users, Registered Users 2 Posts: 11,907 ✭✭✭✭Kristopherus


    Ring them again and ask for the Loyalty Unit. They won't let you go withou a fight. By that I mean they will offer you a discount.If you are waiting for a call, you could be with them for years:D


  • #3
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    You get more of a response here http://www.boards.ie/vbulletin/forumdisplay.php?f=54 this is the satellite forum nothing to do with UPC


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