Online Registration Issues With Fees

AbsentPonderer

Well, I am trying to pay the 150 capitation fee that I am supposed to pay as part of registration yet when I get to that particular part of the process, there is no option and I can't continue Also, the financial statement contains things that I won't be paying yet I cannot remove them... Does anybody have a similar problem? And if so did you fix it?
Thanks!

samapp

I have the exact same issue! any help people?

Alibear

I was trying to pay the €2150 I'm required to, and had the same problem. I called the number that was shown on one of the error messages, and was told there was a problem with the online payment today. However, it should be functioning again tomorrow.

samapp

Alibear wrote: »

I was trying to pay the €2150 I'm required to, and had the same problem. I called the number that was shown on one of the error messages, and was told there was a problem with the online payment today. However, it should be functioning again tomorrow.

THANK YOU ALIBEAR!!!

rebel girl 15

Alibear wrote: »

I was trying to pay the €2150 I'm required to, and had the same problem. I called the number that was shown on one of the error messages, and was told there was a problem with the online payment today. However, it should be functioning again tomorrow.

I paid mine today no problem - only had to pay the 150 euro.

edit: did you try to pay while using off campus internet - I actually was in college doing that part and I know the CS servers are supposed to be down until Tuesday

I can get into my student admin no problem atm, from off campus

AbsentPonderer wrote: »

Well, I am trying to pay the 150 capitation fee that I am supposed to pay as part of registration yet when I get to that particular part of the process, there is no option and I can't continue Also, the financial statement contains things that I won't be paying yet I cannot remove them... Does anybody have a similar problem? And if so did you fix it?
Thanks!

The financial statement shows a total of what has been paid by both you and the Governement to the college, so don't worry about that. Did you complete the programme registration and module registration before you tried to pay? Best thing is to go back to the start, and go through each step again, making sure you didn't miss one. Try again tomorrow maybe - it can be a funny system at times

Gavarn

I never got the login and password for the registration when did yous get it?

rebel girl 15

Gavarn wrote: »

I never got the login and password for the registration when did yous get it?

IIRC they come in the registration pack that you will get out in the post - been a while since I got mine

Gavarn

rebel girl 15 wrote: »

IIRC they come in the registration pack that you will get out in the post - been a while since I got mine

Yeah got the pack but the password apparently comes in the post afterwards, maybe it's just taking its time to get to me Tomorrow, hopefully...!

BazDel

I tried to pay the fees today as well. When I entered all the card details it said don't refresh in red underneath so I left it. Then an error message came up.

Now under E-Payment history the status of that transaction is ' In Progress / Transaction Failed' . Anyone else have this problem?

magicianz

Ehh okay its telling me I have to pay 7415 ?? Anyone know where I could have gone wrong cause I have gone over eveything and I dont see anything :S

SeeMyVest

magicianz wrote: »

Ehh okay its telling me I have to pay 7415 ?? Anyone know where I could have gone wrong cause I have gone over eveything and I dont see anything :S

Is this your first time in 3rd level education? If you have attended a college course prior to the one you re registering for now, then you have to pay tuition fees.

AbsentPonderer

BazDel wrote: »

I tried to pay the fees today as well. When I entered all the card details it said don't refresh in red underneath so I left it. Then an error message came up.

Now under E-Payment history the status of that transaction is ' In Progress / Transaction Failed' . Anyone else have this problem?

Same problem, but no solution!!!

SouthernBelle

If you're using a Laser card and trying to pay more than €1500 the transaction will fail. This is because a Laser card caps a transaction at €1500 - and the max per day is either €2000 or €2500. Keep this in mind if you use your Laser card for something else - eg booking flights / buying college books etc - on the same day you're trying to pay your fees.

magicianz

SeeMyVest wrote: »

Is this your first time in 3rd level education? If you have attended a college course prior to the one you re registering for now, then you have to pay tuition fees.

First time, just out of secondary school :S

ilikepears

I tried registering today and the page is saying i have
Confirmation of Registration and all the modules im doing are listed there. But I havent paid anything yet and cant find anywhere where it says payment of fees.

rebel girl 15

BazDel wrote: »

I tried to pay the fees today as well. When I entered all the card details it said don't refresh in red underneath so I left it. Then an error message came up.

Now under E-Payment history the status of that transaction is ' In Progress / Transaction Failed' . Anyone else have this problem?

Did you try to pay the €2000 all at the one time?? Maybe this could be the cause http://www.ucc.ie/en/sit/news/newsbody-133275-en.html

magicianz wrote: »

Ehh okay its telling me I have to pay 7415 ?? Anyone know where I could have gone wrong cause I have gone over eveything and I dont see anything :S

Did you go into fees tab - you need to click on the registration tab and pay it there.

magicianz

rebel girl 15 wrote: »

Did you go into fees tab - you need to click on the registration tab and pay it there.

Rang the fees office and they said thats normal (?), though now that I look for a place to pay there is absolutely no where? >.>

I went into Programme Registration, registered for my programme/modules, and now underneath those 2 parts it says "E-payment History"....but I haven't even gotten out a card to pay for anything with or been asked for any info.....:S

Ive gotten the E-mail of confirmation of registration and all.

Barrt2

when does online registration close?

yenom

What's the story with getting a Bank Giro this year, think last year it had to be requested, no option for that there like.

rebel girl 15

Barrt2 wrote: »

when does online registration close?

People need to register to get access to their Blackboard modules and be registered for their exams by the end of October. You can always see the registration details

Confused2011

Hi Im being told I owe 500 does anyone know where they are getting that figure? I just paid the 150 and its coming up I owe 350

rebel girl 15

Confused2011 wrote: »

Hi Im being told I owe 500 does anyone know where they are getting that figure? I just paid the 150 and its coming up I owe 350

What year and course?

Confused2011

1st year psychiatric nursing !

kellogscoffey

Nearly got a heart attack when I saw €7415 :pac:

Was afraid I'd actually registered 3 times...

Luckily, Honours maths solved that particular conundrum for me :cool:

BazDel

rebel girl 15 wrote: »

Did you try to pay the €2000 all at the one time?? Maybe this could be the cause http://www.ucc.ie/en/sit/news/newsbody-133275-en.html

Well I was using Mastercard so there shouldn't have been a problem with the limit. I rang the helpline today and the lady told me the Fee's section of registration had crashed the first day and I shouldn't do anything and just wait a day or two

Leavenotrace

I'm trying to register (so that I can pay my fees) and I just get a message saying:
This option has been closed by the University at this stage.
Please contact us with any queries.
Thank You.

rebel girl 15

Leavenotrace wrote: »

I'm trying to register (so that I can pay my fees) and I just get a message saying:
This option has been closed by the University at this stage.
Please contact us with any queries.
Thank You.

A number of courses in the Arts faculty won't allow you to register before the 9th - what course are you?

Gavarn

I registered yesterday and when it came to the fee's it said amount due is 2150, I have applied for a grant and it said in the welcome pack that if you have applied for or in receipt of a grant you only have to pay 150. So I changed the amount in the pay bit to 150 only and it let me continue on and gave me the confirmation, was I right to just pay the 150?

Aoi

Gavarn wrote: »

I registered yesterday and when it came to the fee's it said amount due is 2150, I have applied for a grant and it said in the welcome pack that if you have applied for or in receipt of a grant you only have to pay 150. So I changed the amount in the pay bit to 150 only and it let me continue on and gave me the confirmation, was I right to just pay the 150?

Yes, I made the mistake of paying it all last year, got it back eventually though. You just have to bring your letter saying you have the grant into the fees and grants office asap.

Also, you can pay the reg fee by bank transfer, so they allow for someone doing that and handing in the receipt later, so it should be fine.

Gavarn

Aoi wrote: »

Yes, I made the mistake of paying it all last year, got it back eventually though. You just have to bring your letter saying you have the grant into the fees and grants office asap.

Also, you can pay the reg fee by bank transfer, so they allow for someone doing that and handing in the receipt later, so it should be fine.

Ok, so do I wait until I get word on whether or not I get the grant? That'll be next year sometime probably or is it just a letter showing I have applied for it?

rebel girl 15

Gavarn wrote: »

Ok, so do I wait until I get word on whether or not I get the grant? That'll be next year sometime probably or is it just a letter showing I have applied for it?

Did you not get an email confirming that your grant application was accepted?