UPC - add phone for 25 cent and up download speed to 25MB

Davy

As a loyal customer, we’d like to reward you with a special bundle which includes free off peak local, national and international calls and super fast Broadband speeds for just 25c extra a month. This would normally cost €14 extra a month. What’s more connection is free and you’ll continue to enjoy the same great TV service and features.

Sign up page:> http://www.upc.ie/25centdeal/

Expires July 31st

Terms and Conditions:
This special reward includes an upgrade to UPC’s Home Phone service with Freetime World and an upgrade of your Fibre Power Broadband service to 25Mb and is subject to these terms and conditions. The normal extra monthly amount shown is based on UPC list prices which you would pay if you did not avail of this special bundle offering. Reward available until 31 July 2011. Double your speed for €5 extra a month refers to increasing your broadband speed from 25Mb to 50Mb. To increase your speed from 25Mb to 100Mb is an additional €15 a month and to increase your speed from 50Mb to 100Mb is an additional €10 a month. Existing broadband customers will be required to swap out their modem to avail of the higher broadband speeds of 50Mb and 100Mb. The UPC Fibre Power Broadband 50Mb and 100Mb services are only available to enabled homes. As part of this special reward connection is free.

Thread from broadband forum

Bazzy

This thread is nearly active an hour and theres been no upc bashing WOW

Badgermonkey

Bazzy wrote: »

This thread is nearly active an hour and theres been no upc bashing WOW

Given the alternative is Rupert Murdoch, UPC are a fluffy puppy* in comparison.




*Pup may disobey commands and sh1t all over your broadband speeds.

tm2204

What if you have the phone & calls deal already? Will they discount your subscription?

Bawnmore

I'm signing up for 12MB broadband on it's own today (just coincidental). I wonder is there a minimum time you must with UPC or will I be able to take up the offer? Worth a try anyway.

Cyrus

this isnt for everyone, its only for people who are on certain BB packages and are paying near 60 as it is for tv & BB,

i know, ive tried

if you didnt get a flier, you dont get the deal

MadDogGreener

We didnt get the flier, however applied and have now been upgraded.

Previously was on 20Mb BB + TV.

Cyrus

MadDogGreener wrote: »

We didnt get the flier, however applied and have now been upgraded.

Previously was on 20Mb BB + TV.

im guessing that you were prob paying around 60 a month anyway

scorn

When accepting the new deal do they make you sign up again for 12 months?

Unregistered.

If you're on the 10Mb BB would you have to upgrade to the 25Mb package? (and thus be chaged for that)

groom

Unregistered. wrote: »

If you're on the 10Mb BB would you have to upgrade to the 25Mb package? (and thus be chaged for that)

I'm on 10mb (upgraded twice from 5mb) and call centre told me today I'd been upgraded to to 20mb this week or will be but moving up to 25mb would cost another c.€10 per week so clear as mud really

Unregistered.

groom wrote: »

I'm on 10mb (upgraded twice from 5mb) and call centre told me today I'd been upgraded to to 20mb this week or will be but moving up to 25mb would cost another c.€10 per week so clear as mud really

Were you talking to them about this offer? On the offer page you have to increase your broadband speed tp 25Mb as well, and I am wondering if that's the catch. You get the phone for 25c, but you have to pay extra for the 25Mb package - if you're not already on it (or higher) I assume. Can somebody clarify.

fox007

I'm on 20 meg broadband. I don't have a phone or tv I have sky, is UPC better or cheaper than sky hd for the sports/full channels?how much would it cost me to get the 100 meg and tv a month on this deal?

unkel

I have the phone service from UPC nearly a year now and the quality is excellent. I can make UNLIMITED anytime landline calls to any civilised country in the world (US, UK, Australia, France, Germany, most of the rest of the old EU) absolutely for free!

I upgraded to the HD full service (for €5 more per month than I was paying for the more basic non-HD channel choice). The phone service was added for free (I pay nothing extra per month) and a cordless phone was added for free too

Recommended!

HappyHarry

I hate it when people spew rubbish as if it were fact.
I got the deal, was on 20MB broadband only and was not paying anywhere near €60.

Cyrus wrote: »

this isnt for everyone, its only for people who are on certain BB packages and are paying near 60 as it is for tv & BB,

i know, ive tried

if you didnt get a flier, you dont get the deal

HappyHarry

scorn wrote: »

When accepting the new deal do they make you sign up again for 12 months?

Probably, this is the main reason I can see for the offer. That and probably hoping to get some extra revenue for out of bundle calls.

groom

I rang them about this deal. The link says nothing about what package you need to be on but there seems to have been some literature sent out to certain packages

Tar.Aldarion

MadDogGreener wrote: »

We didnt get the flier, however applied and have now been upgraded.

Previously was on 20Mb BB + TV.

so you were paying 57, how much are you paying now?

powerstation

scorn wrote: »

When accepting the new deal do they make you sign up again for 12 months?

Looks like it according to the T&C's:

...Subject to a minimum contract period of twelve months for all services. A cancellation fee will apply should you cancel your service during the first twelve months...

I'm on BB+TV for a few years now, for which they charge me 61.70 every month. I would like to get the phone service, but I'm not keen on signing into a contract.

Tar.Aldarion

all their deals have contracts.

its not like yer gonna get a better deal from another company in 12 months!
what speed is that net? you might be paying too much

Cyrus

HappyHarry wrote: »

I hate it when people spew rubbish as if it were fact.
I got the deal, was on 20MB broadband only and was not paying anywhere near €60.

Cyrus wrote: »

this isnt for everyone, its only for people who are on certain BB packages and are paying near 60 as it is for tv & BB,

i know, ive tried

if you didnt get a flier, you dont get the deal

I'm posting my own personal experience and what UPC told me

What is your monthly charge now and what package are you on

Onikage

What about people who just have tv pacakges? Would they need to add a BB package first? Wording is vague

fox007

Are UPC not on boards? There is too much confusion about this we need someone to come on and explain

Cyrus

fox007 wrote: »

Are UPC not on boards? There is too much confusion about this we need someone to come on and explain

a response from happyharry would help figure out whats going on

rom

So I rang them up. The staff haven't got a clue about the deal. Then I was talking to someone who said I would have to apply online for that and that they would ring me back (some other department). I asked could I be patched through to that department and was told that she didn't know who they were. I am on the 12Mbit BB deal. I pay 25 Euro a month and a 7.75 standalone charge. So if I upgrade to this deal then I should get 25Mbit BB and homephone for 33 Euro a month or will it now be 25.25 as I shouldn't have to pay the standalone charge then ?

Cyrus

rom wrote: »

So I rang them up. The staff haven't got a clue about the deal. Then I was talking to someone who said I would have to apply online for that and that they would ring me back (some other department). I asked could I be patched through to that department and was told that she didn't know who they were. I am on the 12Mbit BB deal. I pay 25 Euro a month and a 7.75 standalone charge. So if I upgrade to this deal then I should get 25Mbit BB and homephone for 33 Euro a month or will it now be 25.25 as I shouldn't have to pay the standalone charge then ?

if you read the very top bit it is clear that this is aimed at people with TV and BB.

obviously what this is, is an upgrade for people on older expensive BB packages who are nearly paying as much as what the newer faster bundles are being sold to new customers for,

they have made a pigs ear of the marketing of this tho

groom

Cyrus wrote: »

if you read the very top bit it is clear that this is aimed at people with TV and BB.

obviously what this is, is an upgrade for people on older expensive BB packages who are nearly paying as much as what the newer faster bundles are being sold to new customers for,

they have made a pigs ear of the marketing of this tho

Nothing about this is clear.

JimsAlterEgo

is the 25c only for length of contract or indefinetly?

groom

So I have been bumped up to 25mb since yesterday. Did a speedtest to confirm. I have a bad feeling though that there is some information vacuum in UPC about this and I'm going to see a bump in my bill.

Nobody in support can verify anything. MyUPC shows that I'm signed up to 25mb fibre BB where yesterday it said 5mb the original speed I signed up at despite several free upgrades

Cyrus

can everyone who got it please state what their monthly bill is now (excl sky sports or any other add ons)

Mine is 60 a month for 25mb BB, phone and digital tv

groom

Mine is €30.75 for the 12MB BB. Now I have 25MB BB and phone

Cyrus

groom wrote: »

Mine is €30.75 for the 12MB BB. Now I have 25MB BB and phone

and as far as you are concerned you are still paying 30.75? including the speed bump, but you have no tv

groom

Cyrus wrote: »

and as far as you are concerned you are still paying 30.75? including the speed bump, but you have no tv

see post 29

sdanseo

The 50Mb is the same if you're on 30Mb already - I upped and my bill reduced

from €42+€7.75 standalone charge for 30Mb
to €47 for 50Mb and the phone with freetime world (offpeak calls to landlines in twentysomething countries)

I think their rationale is that you will probably use the phone a lot more for domestic mobiles etc and they will make ridiculous money off you that way.

Tar.Aldarion

Cyrus wrote: »

can everyone who got it please state what their monthly bill is now (excl sky sports or any other add ons)

Mine is 60 a month for 25mb BB, phone and digital tv

normal price for months now, so i dont see any special deal here

Unregistered.

Tar.Aldarion wrote: »

normal price for months now, so i dont see any special deal here

Only for new customers. Old Customers would have been paying 60ish for TV + BB alone.

bored_newbie

sdeire wrote: »

The 50Mb is the same if you're on 30Mb already - I upped and my bill reduced

from €42+€7.75 standalone charge for 30Mb
to €47 for 50Mb and the phone with freetime world (offpeak calls to landlines in twentysomething countries)

I think their rationale is that you will probably use the phone a lot more for domestic mobiles etc and they will make ridiculous money off you that way.

What is the 7.75 standalone charge for?
I have 30MB BB, phone and tv with them. I filled out the online form yesterday for the 25c a month phone package but haven't heard from them yet.

Cyrus

Tar.Aldarion wrote: »

normal price for months now, so i dont see any special deal here

thats why i want to know if anyone has the same package and is paying less...

ED E

If we signed up for 25meg only today could we then add this deal to it? (making it 35.25)

powerstation

Tar.Aldarion wrote: »

.. what speed is that net? you might be paying too much

I got a letter from them some months ago saying it was bumped up to 30MB... i've been thinking about moving the tv connection to Sky if I can save a few quid that way, they've got some good deals on.

Unregistered.

Cyrus wrote: »

thats why i want to know if anyone has the same package and is paying less...

Existing customers who joined before the telephone was available could be paying 60ish for TV + BB alone on their package where as new customers can get all three for 60. So with this offer, existing customers, without telephone already, would essentially be getting the same deal as new customers .

sdanseo

bored_newbie wrote: »

What is the 7.75 standalone charge for?
I have 30MB BB, phone and tv with them. I filled out the online form yesterday for the 25c a month phone package but haven't heard from them yet.

It's a charge for having only broadband, with no other service. I'm not sure if it also applies to people who have only TV, or only phone.

dubrov

I signed up on Thursday and was on the Digital Value/Digital+ and 5Mb Broadband package. The broadband has been upgraded a few times over the last year and was at 12Mb before I tried for the upgrade.

I jsut tested it there this morning and I am now on 25Mb broadband. I assume the phone is enabled as well but I haven't tested it yet

I was paying €48.75 a month so we'll see how much the next bill is for?

One of the key lines is in the deal is
"This would normally cost €14 extra a month"
Looking at their bundles for new customers, it is €60 for this package so not far off the €14 Euro. So I'm hopeful this is a genuine offer

knipper

Just so people know it isnt unlimited calls its 400 mins pre month in total. Found out the hard way.

Unregistered.

knipper wrote: »

Just so people know it isnt unlimited calls its world unlimited?0 mins pre month in total. Found out the hard way.

Is anytime wo

califano

I've currently got the bundle with 50MB do i qualify?

By the way i just want the phone upgrade, i dont want to go from 50MB to 100MB, is this possible?

knipper

yea anytime world

MadDogGreener

Anyone got a bill yet since this upgrade?

Ours was just issued today and we've been charged €16.40 for the phone service.
Previously we were on tv+bb.

The total bill is €17.85 more that the previous month. It should have been 25cent more as per this deal.

dubrov

I got the same extra charge.

I've sent them a mail asking them to correct the price or downgrade me back to what I was on.

It looks liek the deal was probably designed for people on really old packages.

Cyrus

Cyrus wrote: »

this isnt for everyone, its only for people who are on certain BB packages and are paying near 60 as it is for tv & BB,

i know, ive tried

if you didnt get a flier, you dont get the deal

i did say this folks no one wanted to listen tho

deadlast

dubrov wrote: »

I got the same extra charge.

I've sent them a mail asking them to correct the price or downgrade me back to what I was on.

It looks liek the deal was probably designed for people on really old packages.

Did you get this sorted, any reply from them?

Just got my phone today....