New Midband Provider Onwave( Tooway off new Ka Sat)

Sponge Bob

Love the fair usage policy

http://www.onwave.ie/assets/onwave_term_and_conditions.pdf

Not NBS compliant as there is no STW conditionality in the NBS contract.

FAIR ACCESS POLICY

FAIR ACCESS POLICY foresees periods
in the following called sliding time window (STW) of one hour, 4 hours, one day one week and four weeks.

Should the traffic inside a sliding time
window (STW) exceed the volume
limit the FAIR ACCESS POLICY reduces
the bandwidth to the specific user.

and especially

The temporal distribution of accesses from
active users follows Poisson distribution
with rate in accordance with hypnotised activity factors.

unenforceable if they do not follow their own stated terms which are

Note: 1MB is 106 bytes.

OOOOOH Dear that looks NASTY :eek: !!! But you can watch the clock.

FAIR
ACCESS
POLICY table will
be available
through our
website
and can
be updated
without notice.

Information given
to subscriber:
•Instantaneous
real time
information
(Push):
–
Network
congestion
(FAIR
ACCESS
POLICY
active or
not)
–
RESTRICTED
or not
–
Punished
or not

Information
on a web
site
(Pull):
–
Account
status
–
Remaining
Volume
/
Volume
available
–
FAIR
ACCESS
POLICY
status,

Oracle

Mmmm.... I really can't decide which of these "attractively" priced packages I should choose...??
Should I go for, the 6Mb broadband at €45 per month and €249 installation, or the 10Mb at €125 per month and €249 installation? :rolleyes:
Either way at least I have the "reassurance" of a 24 month contract :eek: .... decisions, decisions ......

FearDark

Oracle wrote: »

Mmmm.... I really can't decide which of these "attractively" priced packages I should choose...??
Should I go for, the 6Mb broadband at €45 per month and €249 installation, or the 10Mb at €125 per month and €249 installation? :rolleyes:
Either way at least I have the "reassurance" of a 24 month contract :eek: .... decisions, decisions ......

But, isn't this for people who live out in the sticks and are limited on their options?

Oracle

FearDark wrote: »

But, isn't this for people who live out in the sticks and are limited on their options?

Yeah who live out in the sticks and don't mind being ripped off!

LoTwan

Oracle wrote: »

Yeah who live out in the sticks and don't mind being ripped off!

Unfortunately it is not about not minding being ripped off. It is pay for the only service available or don't have any service at all. Me not subscribing to them is not going to spontaneously say "oh my, LoTwan thinks we are too expensive. Let's offer the service for less". It's also not going to make Eircom say "wow, look, LoTwan lives less than 2 miles from an exchange that we have no plans to ever enable for broadband. Let's do something about this"

Having said all of that I will be back onto onwave this morning because I was assured yesterday that there will be no hourly/daily/weekly capping, where in fact they are pulling it back to 15 minute intervals!

Sponge Bob

It seems they cannot throttle until their own website or the Tooway website clearly shows your stats so that you can avoid being throttled. Unilateral throttling absent the facility to see your up to date traffic stats is breach of contract.

Make sure you save those T&Cs because they have to

a) give notice of any change to them
b) if they do give notice or change the T&Cs without notice you can escape your contract immediately no matter what they say if Onwave are licenced by Comreg, and they may well be. :cool:

Tazz T

Have you seen the caps?

The 6MB has a 4GB monthly cap for €44.99.

Even the €125 package has 25GB cap.

Joke!

Oracle

LoTwan wrote: »

Unfortunately it is not about not minding being ripped off. It is pay for the only service available or don't have any service at all. Me not subscribing to them is not going to spontaneously say "oh my, LoTwan thinks we are too expensive. Let's offer the service for less". It's also not going to make Eircom say "wow, look, LoTwan lives less than 2 miles from an exchange that we have no plans to ever enable for broadband. Let's do something about this"

Yes, I appreciate your situation and I'm on your side. I'm simply saying the service is too expensive. Just because you live "in the sticks" shouldn't mean you have to pay an extra €100 per month for 10Mb broadband. For example, by way of comparison, this UK company offers the same Tooway broadband service for £25 per month for 6Mb (only available in UK): http://www.toowaybroadband.co.uk/order_now.php

... and this company is offering the same service in Ireland for €30 per month: http://www.toowaydirect.com/purchase-euro/

LoTwan

Thanks for the heads up about toowaydirect. I rang onwave & outlined why my feet are getting very cold. €19 a month is a lot if money over a 24 month contract.

Sponge Bob

The advantage of Tooway/Ka Sat is that you can change from Satellite Broadband Ireland ( rebadged as Onwave) to another provider if SBI go the way of Aramiska or Ildana and NBB

Only one provider has survived in Ireland, that is Digiweb.

LoTwan

Digiweb are still €14/month dearer than toowaydirect. Maybe I wasn't looking properly but suddenly onwave have a "find someone cheaper within a month & we'll match it" on their website. I'm sure they'll find something different to get them out of that promise.

long_b

LoTwan wrote: »

Digiweb are still €14/month dearer than toowaydirect. Maybe I wasn't looking properly but suddenly onwave have a "find someone cheaper within a month & we'll match it" on their website. I'm sure they'll find something different to get them out of that promise.

Price war ! Digiweb now a fiver cheaper than onwave on the first 3 plans.

LoTwan

long_b wrote: »

Price war ! Digiweb now a fiver cheaper than onwave on the first 3 plans.

I know :-) I'm waiting for a callback "later" from onwave who confirmed on the phone that they have a price match promise. Interestingly they also have a "refer a friend & get a month free" so if they sort the pricing out I suspect I'll be asking everyone on the road (no one has LOS for wireless) to use me as a friend

LoTwan

They are matching the price :-) thanks guys.

kevinmcc

I see onwave are advertising their phone service, anyone have any idea what the quality is like through satellite?

yuloni

This post has been deleted.

LoTwan

I'll let you know how the phone is next Thursday :-)

yuloni

This post has been deleted.

LoTwan

Condi wrote: »

This post has been deleted.

No problem. The dish will be next to the Sky dish so there will be a recognisable reference. I might even brave my head up into the teeny tiny attic crawl space to see the router. :-)

long_b

Condi wrote: »

This post has been deleted.

As a warm up I found this - it's an old video so it's bit the super duper satellite but it may give you an idea

http://www.youtube.com/watch?v=GIiT2Mv9F-k&feature=youtube_gdata_player

http://www.youtube.com/watch?v=gIMDknAYPT8&feature=youtube_gdata_player

mydogjack

Holy crap that second video looks well slow. 1st comin in @ 3.43m/s, not bad for rural folk if i could ge that.

long_b

mydogjack wrote: »

Holy crap that second video looks well slow. 1st comin in @ 3.43m/s, not bad for rural folk if i could ge that.

The new service promises to have twice the download bandwidth but will still have the "satellite lag"

Here's a pretty bad example FROM A DIFFERENT SYSTEM

http://www.youtube.com/watch?v=IJE4fS9DhF8&feature=youtube_gdata_player

mydogjack

yeah ok fair point, looks well slow. How come they(onwave) guarantee at least 60% of their 6mb/s at all times then?

long_b

mydogjack wrote: »

yeah ok fair point, looks well slow. How come they(onwave) guarantee at least 60% of their 6mb/s at all times then?

Have you a source for this claim ?
No ISP I've heard of guarantees any percentage of quoted "up to" speed.

LoTwan

That is pretty much the average of what I have gotten all day.

I can't say that the latency has bothered me, or that I have actually noticed it but that may be due to the fact that I have 2 small children distracting me while I try to spend some quality time with my laptop

I have photos of the equipment (1 dish, 2 routers) which I will upload when the aforementioned children are in bed asleep.

kevinmcc

LoTwan wrote: »

That is pretty much the average of what I have gotten all day.

I can't say that the latency has bothered me, or that I have actually noticed it but that may be due to the fact that I have 2 small children distracting me while I try to spend some quality time with my laptop

I have photos of the equipment (1 dish, 2 routers) which I will upload when the aforementioned children are in bed asleep.

Have you tried to use VOIP yet? I'm curious to know what the quality is like.

long_b

What package are you on please ?
Any chance you could post a quick video of browsing , YouTube and or VPN ?

LoTwan

I have the 8mb/8gb package + phone for €65/month.

OK... one of them is in bed and I did a little browsing on the other laptop (newer, less **** installed on it, Windows Vista, cleared the history/cache etc). I don't do voice overs because, well, I don't and there is no stopwatch on the other laptop so you will have to keep an eye on the clock if you want to look at times. The only site that appeared not to fully load was ebay but that is because of the rolling banners which are continually loading. I did a youtube video (off the front page), msn, ebay.co.uk and onwave.

First the dish & routers. The dish is not much bigger than the sky dish but as you can see it is significantly deeper. Don't use my hands as a size reference for the routers, I have small hands. The larger one is the satellite router and measures about 8" x 8" x 1". The smaller is the wifi/phone router and is about 6" x 5" x .75".

yuloni

This post has been deleted.

long_b

Great info LoTwan, thanks very much !

How low is that dish mounted ? Did it have to be that low ?
Did they charge extra for the pole mount ?
Do you mind me asking why you went with Onwave over Digiweb ?

LoTwan

long_b wrote: »

Great info LoTwan, thanks very much !

How low is that dish mounted ? Did it have to be that low ?
Did they charge extra for the pole mount ?
Do you mind me asking why you went with Onwave over Digiweb ?

- The tooway dish is approx 6' above the evenual ground level (the child in the first photo is 2.5 as a reference ) They chose to put it under the sky dish because of the greater risk of sway the higher up the pole you go.
- They didn't charge extra for the pole mount but they knew about it in advance, weeks ago. It was actually their suggestion in February that I go with a pole mount because I didn't want the dish on the side of the building. It is a new build and I ran 6 CT100's in from the pole straight to the attic.
- I went with Onwave because their office is 10km down the road I have customer support on my doorstep. They are marketing at €5 more expensive a month but have a price match promise and I suspect they will just drop to meet digiweb if enough people take them up on the offer.

I could have applied for and waited around for the NBS (for which they have a modified package on the KA SAT) but I don't want to sit around waiting for 6 months only to qualify for the lowest package.

There is reference to toowaydirect.co.uk earlier in this thread and I didn't come back to their pricing (because I was working on my phone). They are frontloading installation charges and having customers buy the equipment (onwave own my dish & satellite router) to keep the monthly cost down. They are also requiring a block mount for the dish which I couldn't provide.

I haven't tried VOIP yet because I don't have anyone to Skype with at the moment :rolleyes: I will hook up the phone tomorrow but it is awkward as the router is in the attic and I have to arrange a different phone.

long_b

LoTwan wrote: »

I could have applied for and waited around for the NBS (for which they have a modified package on the KA SAT) but I don't want to sit around waiting for 6 months only to qualify for the lowest package.

Aha - in the first post Sponge Bob (genuflects) reckons that this service wouldn't be available on NBS (I'm assuming this applies to RBS too) because of the Sliding Time Window restrictions. Do you have any further details ?

There is reference to toowaydirect.co.uk earlier in this thread and I didn't come back to their pricing (because I was working on my phone). They are frontloading installation charges and having customers buy the equipment (onwave own my dish & satellite router) to keep the monthly cost down.
.

I worked out that for me after all the costs (getting someone else to install, equipment, delivery) etc it worked out 14 euros different to the Digiweb package. Not worth the hassle I reckon, unless you're installing yourself

LoTwan

long_b wrote: »

Aha - in the first post Sponge Bob (genuflects) reckons that this service wouldn't be available on NBS (I'm assuming this applies to RBS too) because of the Sliding Time Window restrictions. Do you have any further details ?

When I spoke to the guy in Onwave yesterday he said that they are modifying the package with regards to the sliding time window (I brought it up because of Sponge Bob's original post) so that it complies with the NBS requirements. That is all the info I have for now.

Apogee

@LoTwan - just out of interest, did you erect the pole yourself for the dishes? It's not actually a live ESB pole?

LoTwan

I put the pole up myself. It was the original ESB pole that was decommissioned when the subterranean supply went in. We recycled it from it's previous position to it's new home on the boundary. We didn't take off the ESB notice purely because I didn't get around to it ;-)

lucernarian

I take it the guy wire is for the pole in the hedge just behind the dish?

LoTwan

Yes, the guy belongs to the ESB Networks pole on the other side of the boundary.

yuloni

This post has been deleted.

LoTwan

The wireless router is a "wireless router with 2 phone ports". The hook up is the fact that the router is in the attic & I don't have 2 phone docks which means the dock that I do have has to be in the attic which is not conducive to charging

The satellite modem is a surfbeam 2 rm4200

adne

how is onwave going for you, i am looking at getting it installed

freddiew

I would like to know from someone who has Onwave, what they think of it and what are the negatives about the system?

adne

freddiew wrote: »

I would like to know from someone who has Onwave, what they think of it and what are the negatives about the system?

PM me if u want details, I have it installed two months now

pat13wx

adne wrote: »

PM me if u want details, I have it installed two months now

Why not share your views here so we may all benefit from your experience?

adne

pat13wx wrote: »

Why not share your views here so we may all benefit from your experience?

ok - I have 10 Meg down, 2 Meg up unlimited installed the last 2 months, it has worked excellently, it dropped 2 days early this month when there was extreme high winds other than that i am getting circa 8.5 - 10 meg down and 1.3 - 2 meg up consistently.

pat13wx

adne wrote: »

ok - I have 10 Meg down, 2 Meg up unlimited installed the last 2 months, it has worked excellently, it dropped 2 days early this month when there was extreme high winds other than that i am getting circa 8.5 - 10 meg down and 1.3 - 2 meg up consistently.

Thanks for that.

Unlimited? Have you an unlimited download package? I didn't know there there was such an option with SBB.

adne

pat13wx wrote: »

Thanks for that.

Unlimited? Have you an unlimited download package? I didn't know there there was such an option with SBB.

Special offer if u sign up between nov 2011 and Feb 2012 they give unlimited until Feb 2014

pat13wx

adne wrote: »

Special offer if u sign up between nov 2011 and Feb 2012 they give unlimited until Feb 2014

This sounds amazing. Thanks. I will contact them tomorrow.

cabrwab

Any reviews on how onwave is working out for you?
Folks eircom " broadband" ain't the best would this be any better?
I know this ain't broadband as such.

transr0ute

Ladies ?gents Ive been following the different threads over time re onwave... looking for up to-date info as they have special offer till the end of may '12

I am currently using 'line of site' BB (nine tree hill) which is crap... ok in the day 70% of the time but after 9pm its gone!! and can be out for a week at a time with alleged upgrades €36 pm inc

I would look at a few video's a month, post lots of pictures to FB, 200 emails a month, two films and family surfing the internet for a total of 8 hours a day

So what's the quality of service for internet please... thank you!

bealtine

transr0ute wrote: »

Ladies ?gents Ive been following the different threads over time re onwave... looking for up to-date info as they have special offer till the end of may '12

I am currently using 'line of site' BB (nine tree hill) which is crap... ok in the day 70% of the time but after 9pm its gone!! and can be out for a week at a time with alleged upgrades €36 pm inc

I would look at a few video's a month, post lots of pictures to FB, 200 emails a month, two films and family surfing the internet for a total of 8 hours a day

So what's the quality of service for internet please... thank you!

Read this first:
http://www.onwave.ie/fair_usage_policy
and then decide if satellite is suitable for watching videos

unclebill98

Trust to goolge sat bb and this tread is one of the top pages!

Really feedup of my old bb setup. Barely get 1mb download and my router is on the way out.

Looking at sat bb for the Cavan area. On wave and digiweb seem to be the only two who can sort me out.

Wired or USB dongles are a non runner. I'd use about 2gb per month but that would rise if I got decent download speed.

I understand the higher costs, download limits etc but from a customer service point of view, set up and over all service who is better?

I'm going to call both today but thought i would ask wise aul boardsies.