Tesco Mobile 3g - Anyone having Problems

Kensington

Tesco Mobile: Paul wrote: »

Hi there

I have never seen an issue like this with us. Are you in good coverage?

regards
Paul

Hi Paul

I get a mixture of weak 3G and full EDGE at home.
I was trying to use the net yesterday morning for example, outside Crumlin Hospital, full 3G but absolutely nothing happening data wise. Restart phone and the internet began flying along again.

I have had it happen elsewhere so it doesn't seem to be isolated to one area of coverage...

j4vier

today it says for me cant connect due to incorrect apn settings but i havent changed them??
anyone else have this?

rumplestiltskin

j4vier wrote: »

today it says for me cant connect due to incorrect apn settings but i havent changed them??
anyone else have this?

Same thing happening with me today, i also havent changed any settings

Tesco Mobile: Paul

There was a data issue over the last couple of hours that affected some customers. Looks like its resolved now but I am waiting for final confirmation.

Regards
Paul

ubuntulinux

rumplestiltskin wrote: »

Same thing happening with me today, i also havent changed any settings

Same here.

Paul............?

ubuntulinux

Data just back.:)

Tesco Mobile: Paul

Yes confirmed resolved now. Set your phone to airplane mode and back.

Apologies for the inconvenience

Regards
Paul

simzoli

Hi Paul

There is no data connection in my area (Swords).

Thanks

Tesco Mobile: Paul

simzoli wrote: »

Hi Paul

There is no data connection in my area (Swords).

Thanks

Hi Simzoli

There are no network issues presently. Do you have coverage? Have you ever connected to Tesco Mobile data (i.e. are your settings correct)

regards
Paul

simzoli

Thanks Paul

I had data issues on Saturday, Sunday. The connection started to work after 8 yesterday evening.

Yes, I use the Tesco imternet on daily basis.

Regards

grasshopper31

Ive been trying to look at my recent calls & usage on line and its only showing calls and txts up to 24th ? Is there a reason for this?

Thanks

Tesco Mobile: Paul

grasshopper31 wrote: »

Ive been trying to look at my recent calls & usage on line and its only showing calls and txts up to 24th ? Is there a reason for this?

Thanks

Maximum of 50 transactions. You may need to adjust the date filter

Regards
Paul

Kensington

Tesco Mobile: Paul wrote: »

Hi there

I have never seen an issue like this with us. Are you in good coverage?

regards
Paul

Hi Paul

Just to follow up I've not noticed this happen again so must have been just a temporary thing

Tesco Mobile: Paul

Kensington wrote: »

Hi Paul

Just to follow up I've not noticed this happen again so must have been just a temporary thing

Good to hear Kensington, sounded a starnge one.

grasshopper31

Tesco Mobile: Paul wrote: »

Maximum of 50 transactions. You may need to adjust the date filter

Regards
Paul

Thanks Paul

grasshopper31

Anyone having problems connecting to the internet.... cant connect for some reason?

breathn

grasshopper31 wrote: »

Anyone having problems connecting to the internet.... cant connect for some reason?

I wonder was it related to the rolling partial outages on O2s data network during the day. LOADS of people annoyed with it

lil5

Hi Paul
Will you be adding any more new phones to your line up before Christmas?

Thanks

Tesco Mobile: Paul

breathn wrote: »

I wonder was it related to the rolling partial outages on O2s data network during the day. LOADS of people annoyed with it

No issues that I am aware of related to planned outages but I will follow up

Tesco Mobile: Paul

lil5 wrote: »

Hi Paul
Will you be adding any more new phones to your line up before Christmas?

Thanks

The Sony Ericsson Arc S, Nokia X7 are planned to be added and Nokia 700, Samsung Galaxy Y, LG Golf C360 are all new additions.

More to come in the new year....

Gurra

Hi,
Does anyone else have problems sending text messages to Three Ireland? I can receive and send but the messages are not being delivered.

Tesco Mobile: Paul

Gurra wrote: »

Hi,
Does anyone else have problems sending text messages to Three Ireland? I can receive and send but the messages are not being delivered.

Hi Gurra,

Just tested texting to an from a 3 customer there and had no issues.

Could be localised to the customer on 3 (routing issues maybe - they should check with 3)

regards
Paul

logonmar

Anyone else having connectivity issues today? I live in Cork and only getting WiFi on my iPhone today.
Has been perfect all along but since around 10:00 I don't seem to be connecting irrespective of whether I am on E or 3G signal

Phone & text working OK and problem solely relating to internet connectivity

Tesco Mobile: Paul

logonmar wrote: »

Anyone else having connectivity issues today? I live in Cork and only getting WiFi on my iPhone today.
Has been perfect all along but since around 10:00 I don't seem to be connecting irrespective of whether I am on E or 3G signal

Phone & text working OK and problem solely relating to internet connectivity

Hi there

Yes there are data issues for some customers this evening. Will update shortly.

Regards
Paul

loyatemu

yeah, no data at all this evening in Dublin, you really wouldn't want to be relying on it.

danjo-xx

Friends phone has no connectivity/data at the moment (waterford) but mine is fine. (he's just down town 1mile away)

Tesco Mobile: Paul

Its not location specific and not affecting all customers. Apologies for the inconvenience. Should be sorted soon

Regards
Paul

Tesco Mobile: Paul

Issue should be resolved now. Apologies again for the inconvenience.

Regards
Paul

tall chapy

No data connectivity (Dublin), seems to be a lot of issues all of a sudden, is O2 trying to give you a bad name on the run up to xmas, if this happened to o2 it would be resolved a lot quicker.

Tesco Mobile: Paul

It's fixed since 21.35. Sorry for the trouble. We will be reviewing the issue today and Saturday to address going forward.

Regards
Paul