Another Brilliant Ryanair Retort

senordingdong

http://www.rte.ie/news/2010/0104/ryanair.html

A UK watchdog has criticised Ryanairs credit card charging policy.
So instead of making themselves appear right, Ryanair just made their opponent appear wrong.

In an interview with the Independent newspaper, John Fingleton, chief executive of the OFT, attacked the company for fees that could be added when customers pay online.

Ryanair Head of Communications Stephen McNamara said: 'Ryanair is not for the overpaid John Fingletons on this world but for the everyday Joe Bloggs who opt for Ryanair's guaranteed lowest fares because we give them the opportunity to fly across 26 European countries for free, £5 and £10.

'What the OFT must realise is that passengers prefer Ryanair's model as it allows them to avoid costs, such as baggage charges, which are still included in the high fares of high cost, fuel surcharging, strike-threatened airlines such as BA.'

So would the Ryanair haters here complain about a five euro credit card charge when their the competitors (aer lingus and british airways) have higher charges ingrained in their fees...and have the constant threat of a strike looming?

5starpool

Do you work for Ryanair or something? Why is this a thread?

hooradiation

So, Ryanair were criticised and instead of responding to that then bleat on and on about how they think they're so awesome as opposed to answering the fucking complaint?

Oh and some inverse class snobbery, for good measure.

How typical. In before slackjawed cretins decide that they really need to post how awesome Micheal O'Leary is and how he should be running this country.

senordingdong

Bingo!

hooradiation

senordingdong wrote: »

Bingo!

That's not brilliant, that's childish bullshit.

jester77

Michael O'Leary should be running this country, if he imposed €5 on every credit card transaction a lot of the people who are currently in debt wouldn't be.

</sarcasm>

afatbollix

aerlingus have the same €5 charge

AnonoBoy

I like Ryanair's responses:

Consumer Organisation wrote:

Ryanair is bad for X, Y and Z reasons

Ryanair's Response wrote:

I know you are but what am I?

senordingdong

hooradiation wrote: »

So, Ryanair were criticised and instead of responding to that then bleat on and on about how they think they're so awesome as opposed to answering the fucking complaint?

Oh and some inverse class snobbery, for good measure.

How typical. In before slackjawed cretins decide that they really need to post how awesome Micheal O'Leary is and how he should be running this country.

Yeah, the same way you avoided discussing the thread content in order to get your slack jawed comments in.

jumpguy

God, everytime Ryanair are criticised, they counter-criticise the organisation that criticised them, then blab on about low fares.

mconigol

here's an idea...if people don't like ryanair then don't fly with them and quit moaning, it's a business not a bloody charity

rossie1977

afatbollix wrote: »

aerlingus have the same €5 charge

easyjet charge €10 for using your credit card but i don't see any report on them

hooradiation

senordingdong wrote: »

Yeah, the same way you avoided discussing the thread content in order to get your slack jawed comments in.

reading comprehension is at an all time low round these parts.

Tellox

hooradiation wrote: »

need to post how awesome Micheal O'Leary is and how he should be running this country.

Yeah, O'Leary is the ****ing man alright.

Prof.Badass

Well I personally won't be happy untill someone gets sick in one of their sick bags/film development bags, pops some film in and then sends it off to the company to be developed .

Not sure if they still do those, but if they do it would be awesome.

Smcgie

I'm sorry but you just can't help but to love this company. Ask yourself why the OFT are not moaning on about any other world airline that charge such fees. They don't because they know ryanair has the other European airlines by the short and curlies.

Fair play to ryanair
Fair play to stephen McNamara
& Fair play to MOL

Were would we be without them? Prob paying Airlingus or BA for a flight that we can't board because some little jumped up sh1t wants and extra €20 in his wage packet and doesn't care if his insolvent company can't pay it.

mickoneill30

So if I'm reading the responses above right,

It's OK to charge €5 per item if somebody pays by credit card when the credit card company is actually only putting on a 1% or 2% charge.

If Dunnes or Superquinn started doing this would we have the same responses or would you all be posting in the Rip Off Republic forum?

--amadeus--

Meh, I only look at the RyanAir website if the airport I need isn't serviced by Aer Lingus. Thier low fares aren't and thier customer service isn't so why bother?

rossie1977

mickoneill30 wrote: »

So if I'm reading the responses above right,

It's OK to charge €5 per item if somebody pays by credit card when the credit card company is actually only putting on a 1% or 2% charge.

If Dunnes or Superquinn started doing this would we have the same responses or would you all be posting in the Rip Off Republic forum?

YOU DON'T HAVE TO PAY THE CREDIT CARD CHARGE

loud enough google entropay, they did the visa electron and are now doing the prepaid mastercard

mickoneill30

rossie1977 wrote: »

YOU DON'T HAVE TO PAY THE CREDIT CARD CHARGE

Ah now that you've typed in caps it all makes sense. In that case its fine to put a €5 charge onto something that costs a few cent.

For what it's worth. I've no probs with Ryan Air charging a €5 for a credit card use. I'm sure every business would do it if they could get away with it. I just think it's weird that people are on here saying it's a good thing.

RobbieTheRobber

mickoneill30 wrote: »

So if I'm reading the responses above right,

It's OK to charge €5 per item if somebody pays by credit card when the credit card company is actually only putting on a 1% or 2% charge.

If Dunnes or Superquinn started doing this would we have the same responses or would you all be posting in the Rip Off Republic forum?

I'd go to Tesco!

But even with ryanairs €5 credit card charge I cant go anywhere else for less or even equal prices.

I just wish they flew to amsterdam.

Hookers and drugs for everyone then, well if they dont mind a €5 credit card charge

homerjay2005

aer lingus charge it also. at least ryanair dont hide it, they break down all their charges and are clear to see before you hit the purchase button. other airlines just absorb it into their overall costs.

and for the smarter people, while its changing now, you could have avoided this 5euro by using visa electron card over the past few years.

Sure lets go back to the day when it cost £300 to fly Dublin - London.

I hate when people constantly moan about Ryanair.

If you don't them don't fcuking use them. Simple.

rossie1977

mickoneill30 wrote: »

For what it's worth. I've no probs with Ryan Air charging a €5 for a credit card use. I'm sure every business would do it if they could get away with it. I just think it's weird that people are on here saying it's a good thing.

nobody is saying its a good thing, thats why we try to get around it

but remember its not just ryanair, aer lingus charge it too and easyjet as i said charge €10 so double. i feel sorry for those that pay this charge but what can you do, airline travel is a fraction of what it was 15 years (especially around europe), an extra 5 euro when you can fly to gran canaria for 40 euro return isn't breaking the bank

i recently booked with ebookers (flight to san francisco) and they charged me 5euro credit card fee, i couldn't get around that one, baxtards

stovelid

Do some of you have to have a **** before boarding a Ryanair flight in case the paroxysm of excitement caused by being on board makes you stain the one pair of trousers that you are usually allowed to bring?

senordingdong

hooradiation wrote: »

reading comprehension is at an all time low round these parts.

And snotty comments at an all time high.

senordingdong

stovelid wrote: »

Do some of you have to have a **** before boarding a Ryanair flight in case the paroxysm of excitement caused by being on board makes you stain the one pair of trousers that you are usually allowed to bring?

I know I do!

Saves me a fortune on women.
Another brilliant Ryanair money saver!

blogga

vinylmesh wrote: »

Well I personally won't be happy untill someone gets sick in one of their sick bags/film development bags, pops some film in and then sends it off to the company to be developed .

Not sure if they still do those, but if they do it would be awesome.

And hopefully it will be misdirected by an post to you and you can find it awesome in your hands.

blogga

ryanair is tolerated by most people because its a cheap service. It doesn't mean that most people have any respect for Mr. O'Leary. Imho it's silly to give any credence to him outside his area of expertise: looking at a market and seeing how he can undercut his competitors.

griffdaddy

RobbieTheRobber wrote: »

I'd go to Tesco!

But even with ryanairs €5 credit card charge I cant go anywhere else for less or even equal prices.

I just wish they flew to amsterdam.

Hookers and drugs for everyone then, well if they dont mind a €5 credit card charge

They fly to Eindhoven in the Netherlands, there's plenty of coffeeshops and a red light district there, or if you really need that Amsterdam experience it's about 20 quid return by train.

m5ex9oqjawdg2i

Not this shít again...

no1beemerfan

I got a flight to EMA at the end of Jan for €38 return. That includes the card fee AND priorty boarding. And today I've ordered a pre-pay mastercard so hopefully can get cheaper flights .

Don't know if this helps anyone though!

Fratton Fred

mickoneill30 wrote: »

If Dunnes or Superquinn started doing this would we have the same responses or would you all be posting in the Rip Off Republic forum?

To compare it like for like, it would be like Dunnes charging you a credit card charge for every item you bought.

I have booked flights where the charge is per passenger, per flight so for a family of three, we paid €30. Ok the flight was cheap, but I do find it annoying that they go on and on about 1c flights and all that when quite clearly they are not.

c4cat

mickoneill30 wrote: »

So if I'm reading the responses above right,

It's OK to charge €5 per item if somebody pays by credit card when the credit card company is actually only putting on a 1% or 2% charge.

If Dunnes or Superquinn started doing this would we have the same responses or would you all be posting in the Rip Off Republic forum?

No I would use cash instead, as I would use a neteller prepaid card with ryanair.

Sheeps

mickoneill30 wrote: »

So if I'm reading the responses above right,

It's OK to charge €5 per item if somebody pays by credit card when the credit card company is actually only putting on a 1% or 2% charge.

If Dunnes or Superquinn started doing this would we have the same responses or would you all be posting in the Rip Off Republic forum?

I'd happily accept a €5 credit card fee from Dunnes or Superquinn if I were getting all my shopping for free.

Joey the lips

Ryanair reminds me of my history teacher in school.

Bug the sh1t of me, Every time they speak it does my head in. Cannot deal with them without problems but just like my history teacher I know that without them I would have never prob left this island as much as i did.

SantryRed

I actually don't see peoples problems with Ryanair at all.

RoyalMarine

i dont mind paying 5 euro for a hard backed no leg room horrible seat on a plane going somewhere.
i dont even mind paying €5 for a laser booking, or €10 for a credit card booking.

there are ways around that.

heck, i dont even mind standing in a queue for ages waiting to get on, and get off the flight.

what i do mind is paying €30 to bring my fucking clothes with me.

€30 euro for a max of 15kg bag.
€100 euro for a max of 30kg with 2 bags.

if you try to avoid bringing a bag, and stuff everything into your hand luggage which is capped at a max of 10kg, and limited in size to fit in the over head compartment, they will try and catch you out.
they have some evil mannered staff walking around where you queue up for the flight trying to catch people out. they tell you to try fit it in the baggage compartment checking area and if it fits, they ask you to weigh it! if your unlucky enough to get caught, then you dont pay €30 euro. oh no. you get fucking raped worse at the desk!
15kg bag would have cost you €30. but if your caught and didnt check a bag in online, its over €60 at the ryanair desk in the airport!

thats where you get ripped off.

tolosenc

Ryanair is a piece of **** airline. Aer Lingus ftw, even if it costs a few extra shekels.

Btw rossie1977, you have a visa if you're paying a tenner for easyjet, other credit cards have lower fees.

The really unacceptable thing Ryanair have is the €5 online check in fee. Profit-taking by another name. If there is no way around it, and it is added because of their operating practice, it should be included in the quoted price.

Run_to_da_hills

Ryanair = A Mc Donalds with wings.

Tellox

Sorry, I'm sure this has probably been said in some way shape or form, but in all honestly like. ****ing hell. I've flown RyanAir, and at the rate I was paying, I wasn't expecting some ****ing private air force one courier to my destination, 6 course meal inclusive.

It's a cheap airline. Get that? cheap Airline. You are FLYING across the mother****ing skies, into foreign countries, for cheap. The mood you arrive in is not guaranteed, but a few bob extra in your back pocket is. If you want the good mood too, fly with an airline you like rather than one you're just going to spend your evening moaning about.

And say what you will about O'Leary - a massive arsehole he is, but a clever businessman (and one of the very few to come from this country) he also is.

oppenheimer1

Sheeps wrote: »

I'd happily accept a €5 credit card fee from Dunnes or Superquinn if I were getting all my shopping for free.

Per item?

What I find annoying about Ryanair is all this BS about cheap flights. Only a small minority get those fares, and in order to get them you have to be prepared to know quite far in advance and fly at an ungodly hour. Last year the average fare was €50 each way. that means for every 1c flight there is someone paying €100. Airlines don't make profits on 1c flights. The only reason ryanair offers those 1c flights is for the maintainence of their "low fares" brand, not out of the goodness of their hearts. In fact I expect the availability of those cheap seats to reduce to a trickle over the next few years as there are not many areas left in the company to introduce new efficiencies. Inflation will drive up costs, but 1c fares have a nice marketing ring to them. Expect more restrictions, more and higher fees, more charges.
However this reality will be true for all airlines.

Although I don't like flying with Ryanair I sometimes use them, but I would never again fly for longer than 90mins with them, they don't pump enough fresh air into the cabin because it burns more fuel to do so. It can get very uncomfortable. Even when I travel to London I avoid them if I can, Cityjet will get me there and back with bags to London City for €100 at the weekend, with complimentary wine/beer on the flight as well as all the other old frills you used to get. Its almost always more expensive and takes longer when you fly ryanair and include cost of bags, and trains to and from the airport.

DublinWriter

jumpguy wrote: »

God, everytime Ryanair are criticised, they counter-criticise the organisation that criticised them, then blab on about low fares.

Yes, the corporate PR equivalent of gain-saying "Yeah, but yore ma...."

oppenheimer1

RoyalMarineComm wrote: »

i dont mind paying 5 euro for a hard backed no leg room horrible seat on a plane going somewhere.
i dont even mind paying €5 for a laser booking, or €10 for a credit card booking.

there are ways around that.

heck, i dont even mind standing in a queue for ages waiting to get on, and get off the flight.

what i do mind is paying €30 to bring my fucking clothes with me.

€30 euro for a max of 15kg bag.
€100 euro for a max of 30kg with 2 bags.

if you try to avoid bringing a bag, and stuff everything into your hand luggage which is capped at a max of 10kg, and limited in size to fit in the over head compartment, they will try and catch you out.
they have some evil mannered staff walking around where you queue up for the flight trying to catch people out. they tell you to try fit it in the baggage compartment checking area and if it fits, they ask you to weigh it! if your unlucky enough to get caught, then you dont pay €30 euro. oh no. you get fucking raped worse at the desk!
15kg bag would have cost you €30. but if your caught and didnt check a bag in online, its over €60 at the ryanair desk in the airport!

thats where you get ripped off.

The trick is to take out all your clothes and put them on. Hell I'd do it in front of the staff if they were snotty with me.

Mr. Presentable

Ryanair flight costs to a city should be reckoned in consideration of additional travel costs to the city.

A quick example.

AerLingus Dub to Milan 5 - 8 March €66.68

Ryanair, same dates to Milan €88.78 - but you are not in Milan, you are in Bergamo, another city. Not just not cheaper, also not the same place.

As Frankie Boyle said, Ryanair are going to do flights to New York for £9.99. They land just outside New York - in Dublin!

Run_to_da_hills

oppenheimer1 wrote: »

The trick is to take out all your clothes and put them on. Hell I'd do it in front of the staff if they were snotty with me.

I have gone down that road, also make sure you have a jacket with deep pockets to carry your laptop charger and what ever else. I knew someone that made up his own limit gauge after getting stung €30 for a bag that wouldnt fit.

epgc3fyqirnbsx

I live in Mayo. Because of Ryanair and the likes, its actually cheaper, easier and faster for me to fly to the likes of London or Birmingham than it is to get a train to Dublin.

We can actually have cheaper weekends abroad than we can at home.

I couldn't care less if we're thrown in like battery hens, cheap flying rules. As does the EU.

tiernanobrien

o'leary is the man. I pay by credit card so but its still alot cheaper than the competition. I think you dont get charged with visa debit cards (not 100% on that) so ill just use that from now on

stovelid

I agree with Nipplenuts re: the additional cost of travel.

Also the appeal of Ryanair is largely (and very successfully) within a certain demographic. Not everyone, however, wants to book online, fly with the bare minimum of baggage; land miles and miles away from the destination and endure their customer service.

I bet in ten years time, when their flight needs may change, a significant number of people will be pretty pissed off with the brutally low-frilled model that they themselves have cheerleaded so vehemently for and ushered in.

Guru Maith Agut

Since when did

Ryanair

start sponsoring Boards.ie?

Dudess

hooradiation wrote: »

In before slackjawed cretins decide that they really need to post how awesome Micheal O'Leary is and how he should be running this country.

Don't forget his "no-bullsh1t style".