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Moderator Performance (was Mods not Gods)
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29-12-2009 7:43pm#1
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Oh, a bandwagon! Quick, everyone jump on!
The Admins.So who moderates the Moderators?Definitely agree with Podman here, there should be a forum for mod complaints,
Does anyone open their eyes and read anymore? It's called Help Desk. You can also PM an Admin, or the Community Managers, and you can use the Report Post feature -
they seem to be faaaaaaaar too hung up on making sure that everythings beyond PC that there seems to be (IMO) no room for humour!!
So, you've had personal interactions with all 800+ mods, in all the forums, and can say that all mods behave exactly the same, and it's never in a fair way? Seriously? You've probably had run ins with one or two, and decided they're all the same humorless robots.0 -
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Join Date:Posts: 26470
I don't think people are that malicious, let alone organized.
Really and you have stuff to show this doesn't happen?
I've seen it happen in the past to the point where DeVore had to threaten site bans to get people to cop the hell on.
People can be organised when they want to be and as such they could very easily get organised and make invalid complaints, in my view invalid complaints would be a very serious matterAny boards people I've spoken to seem to be decent reasonable people.
This is like saying all Dublin people are decent and reasonable or all Waterford people or (pick another county or country), it doesn't exist....some are good some are bad; to say that all are good OR all are bad is pointless as it would be very much untrue.If a Mod, Cmod or Admin has picked up lots of complains, it's not without a reason. There is usually something more to it than him being picked on.
Not entirely correct or accurate, some forums are extremely busy and will have more complaints then others and as such more complaints against mods.
In addition when a mod does enforce the rules some users have a big problem with being told they are wrong when they've breached the site rules/forum charter and as such complain.
I'm glad you think that the majority of boards users are decent people this is very much a good thing and long may it continue
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Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Social & Fun Moderators Posts: 16,661 CMod ✭✭✭✭
Join Date:Posts: 15405
There are what, 700 to 800 mods? Maybe more. its very unfair to brand all mods the same.
What alot of people dont see happen as part of mod duty is clean up of a forum. Log in to delete spam and reporting it (and God there is a lot of it), merging and moving threads to the appropriate places. Closing threads that need to be closed.
All of that before bans are even considered.
Mods dont like having to ban people. There is no pleasure gained from it. Even banning spammers. Its a faceless slap on the wrist to them when you would really like to visit their home and clog their postbox with stink bombs to see how they like it.
Im sure there are mods who get it wrong sometimes too. We are only human. Ive disagreed with some mods decisions in the past but that doesnt mean that the mod acted in a bullying or unproper fashion.
But i have to say, i have little sympathy for posters who visit the site to troll and then try to hide behind some pedantic argument as to why they shouldnt be banned. Sometimes trolls are funny. Most of the time they are not. Either way trolling is trolling.
Id like to think I am a God op but unfortunately Im not. Im more like an angel having to do God's dirty work.
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Moderators, Science, Health & Environment Moderators, Society & Culture Moderators Posts: 60,290 Mod ✭✭✭✭
Join Date:Posts: 59217
Rejoice in the awareness of feeling stupid, for that’s how you end up learning new things. If you’re not aware you’re stupid, you probably are.
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These are fair ideas, however, it becomes a time sink to have to set up a hearing for every one who feels hard done by (and most who've been banned, irrespective of reason, feel they've been hard done by) and it'll probably still end up here on Feedback or Helpdesk. Also, we don't like to think of this place as a "work place" for our mods. It's not a job, it's an additional contribution to the site if you take my meaning. Mind you, it feels like a job sometimes when you mod one of the busier forums!If the thread shows he's been provoked, invite the troller and provoker and moderator (and their correspondence) to a hearing (of sorts) with more than one admin, preferably not known to any party, maybe leading to a ban..
If it gets as far as the helpdesk, and 2 admins have looked into it, he ban will stand depending on their decision.
The reason I say 2 admins (or 3) is to try to prevent corruption or bullying in the workplace.
This has always been our recommendation though, we tell mods to pass it over to their co-mod if they're not in the right frame of mind for dealing with things or if it's become personal.If a mod, or whoever, is in the middle of a ****storm, they should go and cool off. You can't self-moderate if your blood is boiling.
I'm sure it happens quite often, especially with things your passionate about, and with so many people's ideas in the mix.
We always appreciate hearing thisLike I said before, 99% do a bang up job and everyone on boards appreciates what they do, even though people don't say it very often.
I'm glad you're making suggestions and trying to help us out. It's just sometimes, experience has taught us better.0 -
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