The Chatwalk - Off Topic Thread

Dolbert

Sapsorrow x 10
BanzaiBk x 6
metamorphosis x 5
Pembily x 5
Twee. x 4
Getwellsoon x 4
cherub rock x 3
WesternNight x 3
Novella x 3
Wibbs x 3
stripysocks85 x 3

tomissex

Sapsorrow getting all the love!

Sapsorrow x10
ams x10
Twee. x9
Sibylla x9
Lolnouska x7
Lia_lia x6
Mollikins x5
Thecageyone x5
jpb1974 xx5
phasers x5
*eadaoin x4

lindtee

Sapsorrow is my number one too:pac: Can't seem to copy and paste the rest though!

Twee.

I was in TK Maxx today and they had loads of the massive bottles of Tigi "Dumb Blonde", in case anyone uses it and wants to stock up.

Also, maybe I was just in a bad mood and everything was annoying me, but I was in Cos at BT2 today and the sales assistant was just traipsing up and back, chewing gum really obviously! Not what I'd personally expect from a premium store, and I probably would have gotten in trouble for something like that when I worked in Topshop! Just an observation anyway.

phasers

Oh I hate when people chew gum while they're working! It's so off putting for some reason.

rannerap

phasers wrote: »

Oh I hate when people chew gum while they're working! It's so off putting for some reason.

the worst is when they're texting away on their phone when you go up to the till:mad:

fillefatale

Twee. wrote: »

Also, maybe I was just in a bad mood and everything was annoying me, but I was in Cos at BT2 today and the sales assistant was just traipsing up and back, chewing gum really obviously! Not what I'd personally expect from a premium store, and I probably would have gotten in trouble for something like that when I worked in Topshop! Just an observation anyway.

Woah, boss must have been on a break. I was in there at the weekend (in Glasgow) and the girls were really pleasant and professional.

Twee.

fillefatale wrote: »

Woah, boss must have been on a break. I was in there at the weekend (in Glasgow) and the girls were really pleasant and professional.

Yeah it didn't even look like she was wearing Cos stock, pretty bad IMO. And it's not a stand alone store, it's a concession in BT2, and Brown Thomas is associated with luxury and all that, so you'd except to see it! I could have been the mystery shopper! Not even a nod of existence, let alone a hello. I think after working in retail you really notice things a lot more than before!

Should have asked for the manager

EDIT: the last Cos I was in before Dublin was Berlin and the staff were lovely, well dressed and polite.

Pandoras Twist

Working for so many years in retail means I always hang clothes back perfectly in the changing rooms or if I drop something on the floor. I even straighten shoes on displays.

With regards to service though, its actually made me care less if someone is texting or looks bored or whatever. I've been there a million times and retail is a bloody horrible job. I'm paying for the product, not a smile with it.

I also hate being approached and asked is everything all right. One of the worst jobs in River Island was being stuck at the front of the store and being told to greet everyone. You were always completely ignored or else scared people off.

Sibylla

Pandoras Twist wrote: »

Working for so many years in retail means I always hang clothes back perfectly in the changing rooms or if I drop something on the floor. I even straighten shoes on displays.

With regards to service though, its actually made me care less if someone is texting or looks bored or whatever. I've been there a million times and retail is a bloody horrible job. I'm paying for the product, not a smile with it.

I also hate being approached and asked is everything all right. One of the worst jobs in River Island was being stuck at the front of the store and being told to greet everyone. You were always completely ignored or else scared people off.

Yes, I think most people want to look around in peace. There is nothing worse than being followed around the shop, have often felt sorry for staff having to do this. I have found the staff in Elverys are the worst. It has put me off going in there actually it's almost overbearing.

Novella

Pandoras Twist wrote: »

I also hate being approached and asked is everything all right. One of the worst jobs in River Island was being stuck at the front of the store and being told to greet everyone. You were always completely ignored or else scared people off.

+ a million zillion! I worked in RI and my god, that was a nightmare!

Tbh, I hate the, "Hi! Are you okay?" when I'm just wandering around a shop. Greet me or whatever, but if I want something, I'll ask. The hard sale technique drives me up the wall.

Sibylla

Becoming addicted to Irregular choice

Links234

Sibylla wrote: »

Becoming addicted to Irregular choice

that's a good thing

Sibylla

Links234 wrote: »

that's a good thing

I completely agree with you but the credit card doesn't........:D:p

Links234

Sibylla wrote: »

I completely agree with you but the credit card doesn't........:D:p

I guess I'm the same with Dr Martens
really, really want a new pair, but the wallet is hurting

I do plan to get a pair of Irregular Choice some day though, they're really amazing

Sibylla

You absolutely should Links. Have you seen their boot collection?
http://shop.irregularchoice.com/womens/view_all/boot/

Links234

I have

The only thing is, they don't do much in my size

these are gorgeous



I don't think I'd really be able to pull them off though, I'm really not that fashionable

Sibylla

I bet you could, I was wary of trying irregular choice too but it's surprising how many outfits they work with. Those boots are gorgeous you should go for it if they have the size

Links234

I might at some point I'm generally not a fan of heels, but I'll probably make an exception

fillefatale

Twee. wrote: »

Yeah it didn't even look like she was wearing Cos stock, pretty bad IMO. And it's not a stand alone store, it's a concession in BT2, and Brown Thomas is associated with luxury and all that, so you'd except to see it! I could have been the mystery shopper! Not even a nod of existence, let alone a hello. I think after working in retail you really notice things a lot more than before!

Should have asked for the manager

EDIT: the last Cos I was in before Dublin was Berlin and the staff were lovely, well dressed and polite.

I was in the Berlin one too, and Paris, I think I spend more time browsing there than buying there! I think if you're of a certain age or dressed a certain way they make assumptions and that's terrible customer service imo.

Pandoras Twist wrote: »

Working for so many years in retail means I always hang clothes back perfectly in the changing rooms or if I drop something on the floor. I even straighten shoes on displays.

With regards to service though, its actually made me care less if someone is texting or looks bored or whatever. I've been there a million times and retail is a bloody horrible job. I'm paying for the product, not a smile with it.

I also hate being approached and asked is everything all right. One of the worst jobs in River Island was being stuck at the front of the store and being told to greet everyone. You were always completely ignored or else scared people off.

I'm the exact same but I've encountered many nasty and rude shop assistants that I'm amazed they still have jobs! I feel like I should be privileged to enter their store...

My friend had a 'welcome' job like that in Next. I think its such a jokey position... its a very American attitude to customer service and don't think it translates to Irish/British customers who just want to browse in peace!!

Stench Blossoms

I want to buy soo many things but have little money. Boo.

This will be my next purchase.

Novella

Just on this rude staff thing - I was in Tesco tonight (I know this isn't exactly F&A related) but the staff were listening to i-pods! Wtf!

Sibylla

Saw that in my local Tesco a few weeks ago too! Maybe we go to the same! Customer service is definitely changing :rolleyes:

fillefatale

Novella wrote: »

Just on this rude staff thing - I was in Tesco tonight (I know this isn't exactly F&A related) but the staff were listening to i-pods! Wtf!

Was it when they were on the tills or stacking shelves? I've seen them do it when they were stacking shelves late at night, if its after 11.30 or something in a 24 hour store I don't mind so much, but before then it'd be a bit rude.

OldGoat

Novella wrote: »

(I know this isn't exactly F&A related)

It's an on and off thread chat so feel free to go wherever the conversation leads you.

/Worms, can, open :cool:

Stench Blossoms

Novella wrote: »

Just on this rude staff thing - I was in Tesco tonight (I know this isn't exactly F&A related) but the staff were listening to i-pods! Wtf!

Where they small headphones? Just asking because in my local Tesco they are wearing these stupid intercom headset things to talk to each other. Might have been one of them?

Novella

Sibylla wrote: »

Saw that in my local Tesco a few weeks ago too! Maybe we go to the same! Customer service is definitely changing :rolleyes:

Drogheda was the one I was in.

fillefatale wrote: »

Was it when they were on the tills or stacking shelves? I've seen them do it when they were stacking shelves late at night, if its after 11.30 or something in a 24 hour store I don't mind so much, but before then it'd be a bit rude.

They weren't doing either, mostly just wandering around the store and it wasn't that late at night. I dunno, it looked wrong!

Stench Blossoms wrote: »

Where they small headphones? Just asking because in my local Tesco they are wearing these stupid intercom headset things to talk to each other. Might have been one of them?

No, they were definitely listening to music!

Stench Blossoms

Novella wrote: »

Drogheda was the one I was in.



They weren't doing either, mostly just wandering around the store and it wasn't that late at night. I dunno, it looked wrong!



No, they were definitely listening to music!

That is so unprofessional. I understand the job might be boring but come on like, if your working with the public you should have more cop on.

squeakyduck

Get Mary Portas on their asses! :rolleyes: People shouldn't be listening to music doing their jobs unless they are out the back and can't be seen!

I've been reading some of your posts, now I understand that most people wouldn't like to be disturbed in clothes shops myself included but I seem to get the idea that not greeting customers or leaving them to their own devices should be implemented in all sales stores?

I work in sales, and upon greeting people there is a 50-50 mixture of people ignoring me/wanting to be left alone and then people who come straight up to you as they need your assistance and are very happy that you have come to them.

Can anyone win here? In my job we are told to greet the customer and leave them browse for a little while and then ask them are they ok, we are not doing our job properly if we don't. Some old guy acutally told me to **** off when I went to see if he was ok because looked genuinely confused.

Novella

Yeah, you can't win! I don't mind being greeted and asked am I okay, it's just the hard sell that I hate - Lush for example. In River Island, we were told not to ask, "Are you okay?" but to ask questions that the customer couldn't answer yes or no to, so as to start a conversation and to say things like, "Oh, I see you're looking at that skirt! Let me show you this top, it'd go so well with it!".

I hate that. I'm not unfriendly, and I always chat with the person at the till etc., but jesus, leave me alone when I'm browsing!