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Kleeneze Reps. asking for catalogue back.

  • 06-07-2009 2:16pm
    #1
    Registered Users, Registered Users 2 Posts: 6,026 ✭✭✭


    We had a Kleeneze catalogue shoved through the letterbox and it has since passed on to pastures new, thanks to the Recycle Bin. 2 Reps have been since, asking for the catalogue back. 1 male Rep. was told 'it was probably' in the Recycle Bin, this prompted a visit by a female Rep. 2 days later. Both seemed rather sniffly and incensed by the catalogue being recycled.

    There's no obligation on my part surely? I'm annoyed that they seemed annoyed. Dropping a paper catalogue through a letterbox does not signify some sort of agreement or arrangement between parties.


«13

Comments

  • Registered Users Posts: 458 ✭✭grundie


    They have to pay for the catalogues.

    Makes me wonder why anyone would fall for such a bizarre business opportunity. Do Kleeneze actually make their money from selling the catalogues and not the products?


  • Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,337 CMod ✭✭✭✭Nody


    Tell them that the dog/cat shredded it but that you'd like a chance to read it if they have a spare (then promptly bin that one as well and blame it on the dog/cat grabbing it when you did not notice from the table).

    But no, there is no obligation on you for returning their spam.


  • Registered Users, Registered Users 2 Posts: 6,026 ✭✭✭Amalgam


    grundie wrote: »
    They have to pay for the catalogues.

    Makes me wonder why anyone would fall for such a bizarre business opportunity. Do Kleeneze actually make their money from selling the catalogues and not the products?

    I didn't know that grundie. It wasn't malicious on my part, most umm.. commercial flyers go through to the recycle bin fairly quickly.


  • Registered Users, Registered Users 2 Posts: 68,317 ✭✭✭✭seamus


    No, you're technically not entitled to bin it because it doesn't constitute advertising. Some book companies run a similar scam - they send you books unsolicited and if you don't return them, they send you a bill. It's perfectly legal unless you've told them not to send you stuff.

    However, you could dispute it easily on the grounds that the catalogue looks and smells like advertising and in no way asks you to return it to the rep.


  • Registered Users Posts: 458 ✭✭grundie


    Amalgam wrote: »
    I didn't know that grundie. It wasn't malicious on my part, most umm.. commercial flyers go through to the recycle bin fairly quickly.

    I wouldn't worry about it. I'd throw them out too.

    If someone puts something through my letterbox and it's no use to me, I'll bin it. I don't care if they have paid for it.

    The Kleeneze business model is mad to say the least and just inside the law as regards being a pyramid scheme. The distibutors are obsessed with uplines and the like and less about selling cleaning products. And Kleeneze charges for the catalogues knowing the distributors will loose most of them, thus ensuring they have a constant stream of income.


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  • Registered Users Posts: 458 ✭✭grundie


    seamus wrote: »
    No, you're technically not entitled to bin it because it doesn't constitute advertising. Some book companies run a similar scam - they send you books unsolicited and if you don't return them, they send you a bill. It's perfectly legal unless you've told them not to send you stuff.

    However, you could dispute it easily on the grounds that the catalogue looks and smells like advertising and in no way asks you to return it to the rep.

    The catalogues do ask for it to be returned, usually by leaving it on the door step.

    Me ma falls for Kleeneze every time and I have to go out of my way to make sure she doesn't end up buying a broom for €25 that she could get in Tesco for €5. That's why I have such an interest in them.


  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,517 Mod ✭✭✭✭Cabaal


    I've had these type of things before in the past, I#'ve said it to them too,
    I gave up even bin'ing them and now I rip the clear plastic package around it and leave it outside my front door....if its rains between then and the pickup day its not my problem.

    If they don't pick it up then I bin it,


  • Registered Users, Registered Users 2 Posts: 68,317 ✭✭✭✭seamus


    grundie wrote: »
    The catalogues do ask for it to be returned, usually by leaving it on the door step.
    Well then you're not entitled to throw it out.


  • Registered Users, Registered Users 2 Posts: 7,373 ✭✭✭bladespin


    Give it to the kids to draw on, then put it outside the door, won't be long getting the message then.

    MasteryDarts Ireland - Master your game!



  • Moderators, Science, Health & Environment Moderators Posts: 21,670 Mod ✭✭✭✭helimachoptor


    Mine go in the bin, when the first girl knocked looking for it I told her it was gone and not to be sending me anymore of that crap. I still get 1 or so a month from the same girl.. it still goes in the bin.


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  • Registered Users, Registered Users 2 Posts: 1,168 ✭✭✭Frank Spencer


    Return it with a bill for the storage of the catalogue since the moment they put it through your letter box!


  • Registered Users, Registered Users 2 Posts: 8,824 ✭✭✭ShooterSF


    Buck_Naked wrote: »
    Return it with a bill for the storage of the catalogue since the moment they put it through your letter box!

    Hmm I note above the letterbox should suffice :D

    "Please note: All catalogues posted through this letterbox are held in storage at a cost of €5 per week or part there of. The storage is to be paid by the owner of the catalogue upon request to have it returned. Catalogues will be stored for a maximum of 4 weeks upon which, unless the owner pays in advance for further storage, they will be destroyed.By posting catalogues through this letterbox you accept the terms of this agreement.
    Yours, The management of this home."


  • Closed Accounts Posts: 490 ✭✭babaloushka


    seamus wrote: »
    Some book companies run a similar scam - they send you books unsolicited and if you don't return them, they send you a bill. It's perfectly legal unless you've told them not to send you stuff.

    If the goods are unsolicited, under the Sale of Goods and Supply of Services Act, 1980, Section 47, the onus is on the sender to reclaim any goods that were sent unsolicited and the recipient does not have to pay. After 6 months, if the goods are not collected, the recipient is entitled to keep them as if they were an unconditional gift. It's actually an offence under this act to demand payment for unsolicited goods.

    In the case of the Kleeneze catalogue, I seriously doubt they would have a leg to stand on as it's not a 'good' and more an advertisement - or just plain junk mail :pac:


  • Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Amalgam wrote: »
    There's no obligation on my part surely? I'm annoyed that they seemed annoyed. Dropping a paper catalogue through a letterbox does not signify some sort of agreement or arrangement between parties.

    I would say that binning it is a sure fire way of them never dropping another one through your letter box. I did that once, and have not got another one. Happy days.

    babaloushka's post above is also good, interesting to note.


  • Posts: 0 ✭✭✭ [Deleted User]


    I got a very annoyed rep call one day myself looking for his catalogue, told him it went in the bin and that in future if he wants it back to ring the doorbell and ask do I want a catalogue first and not push junk in my letterbox and onto my property, he then apologies :eek:


  • Registered Users, Registered Users 2 Posts: 5,910 ✭✭✭daheff


    had something similar to Kleeneze put their rubbish thru my door. they asked for it to be put out for collection on a particular day for them...which i did. Somebody must have taken the catalogue from the wall at the front of my garden during the day.

    at about 5pm they put in a flyer in the door (instead of knocking and asking for it back) asking for it to be left out again

    Same happened the next day

    only 2 days later did they manage to ring the doorbell and ask for the catalogue back.


  • Registered Users, Registered Users 2 Posts: 32,382 ✭✭✭✭rubadub


    grundie wrote: »
    The catalogues do ask for it to be returned, usually by leaving it on the door step.
    seamus wrote: »
    Well then you're not entitled to throw it out.
    So wheres your house seamus? I have loads of stuff I was looking to put in storage or in the attic, but from what you say it seems I can dump it all in your letter box or on the doorstep and legally you have to take care of it. I seriously doubt the law is like that.

    My brother said a man called and was almost in tears when he said he doesn't know where some catalogue was.


  • Registered Users, Registered Users 2 Posts: 68,317 ✭✭✭✭seamus


    rubadub wrote: »
    So wheres your house seamus? I have loads of stuff I was looking to put in storage or in the attic, but from what you say it seems I can dump it all in your letter box or on the doorstep and legally you have to take care of it. I seriously doubt the law is like that.

    My brother said a man called and was almost in tears when he said he doesn't know where some catalogue was.
    It's to do with distance selling afair. It's not about just dumping something on someone's doorstep. Just because something arrives on your doorstep you can't assume it's "yours". Exactly the same that if a blank envelope arrives in your letterbox, stuffed with €100 notes, you're not strictly entitled to claim it as your property.

    At the same time, something arriving in your letterbox doesn't require you to take care of it. If you left your boxes of stuff on my door step, I'd leave them in car park out in the rain. You're perfectly within your rights to leave the catalogue outside, rain or shine.


  • Registered Users, Registered Users 2 Posts: 6,441 ✭✭✭jhegarty


    seamus wrote: »
    It's to do with distance selling afair. It's not about just dumping something on someone's doorstep. Just because something arrives on your doorstep you can't assume it's "yours". Exactly the same that if a blank envelope arrives in your letterbox, stuffed with €100 notes, you're not strictly entitled to claim it as your property.

    At the same time, something arriving in your letterbox doesn't require you to take care of it. If you left your boxes of stuff on my door step, I'd leave them in car park out in the rain. You're perfectly within your rights to leave the catalogue outside, rain or shine.

    So if FF and FG come to your house looking for their election leaflets back ?


  • Registered Users, Registered Users 2 Posts: 68,317 ✭✭✭✭seamus


    jhegarty wrote: »
    So if FF and FG come to your house looking for their election leaflets back ?
    Unless it's addressed to you....


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  • Registered Users, Registered Users 2 Posts: 12,626 ✭✭✭✭TheDriver


    annoys me getting those catalogues, i find binning them usually ensures they don't post in their crappy stuff again. What agent is going to legally chase you up for throwing out the catalogue!


  • Registered Users Posts: 281 ✭✭cowlove


    Does it not use the same amount of energy simply leaving the catalogues back out as it does throwing them in the bin. Most kleeneze distributors are honest ppl just trying to make a few extra pound for themselves.

    Yes these catalogues do cost them money. If you dont want them deliverering them again simply leave a note on the catalogue you leave out.

    I dont get this anger towards these Kleeneze distributors "If someone puts something through my letterbox and it's no use to me, I'll bin it. I don't care if they have paid for it." What did they ever do to you??


  • Registered Users, Registered Users 2 Posts: 6,026 ✭✭✭Amalgam


    cowlove, they're imposing a situation on you. I think if it pops through your letterbox, then it's fair game to be used as cat litter bedding, a primer for your fireplace, Recycle Bin.

    Charity bags are the same, they make fine bin bags.


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    If anybody dumps a catalogue through your door you are entitled to do with it as you wish. Asking for it to be left outside the door for collection is technically asking you to commit a littering offence.
    Big deal if you throw it for re-cycling. They left if as unsolicited material. Too lazy to ring the doorbell - their loss!

    Yes the "charity" bags have many uses in our house. The collecters haven't even the manners to post it through the letter box, but throw them on the ground outside the gate. Cheek!


  • Registered Users, Registered Users 2 Posts: 3,834 ✭✭✭Welease


    cowlove wrote: »
    Does it not use the same amount of energy simply leaving the catalogues back out as it does throwing them in the bin. Most kleeneze distributors are honest ppl just trying to make a few extra pound for themselves.

    Yes these catalogues do cost them money. If you dont want them deliverering them again simply leave a note on the catalogue you leave out.

    I dont get this anger towards these Kleeneze distributors "If someone puts something through my letterbox and it's no use to me, I'll bin it. I don't care if they have paid for it." What did they ever do to you??

    Because they have decided on a business model that doesn't take into account my wants or wishes, it's purely for their benefit. Why should i care to help ensure their business model is as low cost a possible?

    If I wanted a catalogue I would have requested it..

    I am sick of tripping over tons of crap that gets shoved though my letter box for services and companies I have no wish to deal with. I am the one who has to pick it up and deal with it etc.
    I have no wish to read each one to see if they would like it returned and which day they would like it returned etc. It gets recycled with all the free papers, drycleaning, pizza, auto repairs flyers etc. :)


  • Registered Users Posts: 281 ✭✭cowlove


    Amalgam wrote: »
    cowlove, they're imposing a situation on you. I think if it pops through your letterbox, then it's fair game to be used as cat litter bedding, a primer for your fireplace, Recycle Bin.

    Charity bags are the same, they make fine bin bags.

    Hey I am hardly going to get through to someone about kleeneze who thinks it is ok to use a charity bag as a bin bag!

    Other peoples livelihoods obviously means jack to you guys!


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    cowlove wrote: »
    Hey I am hardly going to get through to someone about kleeneze who thinks it is ok to use a charity bag as a bin bag!

    Other peoples livelihoods obviously means jack to you guys!

    Oh catch yourself on! Here in the North East, several of these "charities" have been found to be bogus with the unwanted clothes and bags dumped locally on several occasions when the good stuff was taken out. They dump their empty bags outside the house and expect us to put them back there on a particular day for collection. Not a hope. Call to the door and ask, or post the bags through the door. And give a legitimate phone number and address on the blurb with the bag. There are no livelihoods at risk, as we send all our stuff to charity anyway. But charities of our choice at a time that we also choose.


    Otherwise, why waste a perfectly good bag?:)


  • Registered Users Posts: 281 ✭✭cowlove


    Oh catch yourself on! Here in the North East, several of these "charities" have been found to be bogus with the unwanted clothes and bags dumped locally on several occasions when the good stuff was taken out. They dump their empty bags outside the house and expect us to put them back there on a particular day for collection. Not a hope. Call to the door and ask, or post the bags through the door. And give a legitimate phone number and address on the blurb with the bag. There are no livelihoods at risk, as we send all our stuff to charity anyway. But charities of our choice at a time that we also choose.


    Otherwise, why waste a perfectly good bag?:)

    Ok calm down! :D

    Obviously I am not talking about bogus "charities" I am talking about ligitamate ones! Every bag that is being used by you is costing their charity money.

    Anyway this post is going off topic! Its about Kleeneze not charity bags!


  • Hosted Moderators Posts: 10,661 ✭✭✭✭John Mason


    as soon as they come in my door they are put back outside,as requested by the rep. but then they decide to ignore it on the ground and ring the doorbell looking for it.

    i open the door point at it and close the door again - flipping muppets


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  • Registered Users, Registered Users 2 Posts: 6,026 ✭✭✭Amalgam


    cowlove wrote: »
    Hey I am hardly going to get through to someone about kleeneze who thinks it is ok to use a charity bag as a bin bag!

    Other peoples livelihoods obviously means jack to you guys!

    Very few of the bags are legitimate, the ones that are, usually instantly recognised as long running charities..

    Any charity using a hotmail account or in combination with a mobile phone number gets used for other purposes.

    Your comment about livelyhood is stretching things somewhat, if a Kleeneze Rep. wants a steady income, they should work a 9-5.


  • Registered Users Posts: 281 ✭✭cowlove


    Your comment about livelyhood is stretching things somewhat, if a Kleeneze Rep. wants a steady income, they should work a 9-5.[/quote]

    Do you know anyone who works for kleeneze?

    Judging by your comments I would guess the answer is no!

    I cannot speak for all kleeneze distributors but the ones I do know are working 9-5 jobs and sometimes more than a 39 hour week but are trying to earn a little bit of extra money for holidays and the like.

    They are not aliens that come down especially to annoy you, they are normal people like you and me....well like me anyway!:D (just kidding!)


  • Registered Users, Registered Users 2 Posts: 6,026 ✭✭✭Amalgam


    Again, your digs aside, you're imposing a situation on people.

    It's a pity something like this can't be tested in law, set it in stone.


  • Registered Users Posts: 281 ✭✭cowlove


    It is indeed a pity!


  • Registered Users, Registered Users 2 Posts: 32,382 ✭✭✭✭rubadub


    Amalgam wrote: »
    Both seemed rather sniffly and incensed by the catalogue being recycled.

    There's no obligation on my part surely? I'm annoyed that they seemed annoyed.
    cowlove wrote: »
    Do you know anyone who works for kleeneze?

    Judging by your comments I would guess the answer is no!
    If I worked for kleeneze I would work on the basic assumption that ALL of my catalogues would be thrown out, since I figure most people would. If my mate worked for them and said he was annoyed people threw them out I would tell them "cop-on, WTF do you expect, are they to keep a little bookshelf at their door collecting all this crap".

    When people talk of scam jobs the top of the list is the basic rule that you should not have to pay to work.


  • Registered Users, Registered Users 2 Posts: 8,824 ✭✭✭ShooterSF


    @ cowlove

    I don't see people complaining about avon reps and that's the difference at least in my area between them. The avon reps call to the door, ask if you would like a catalogue and generally arange a day to pick it up. If you don't want one they head off.
    Keeneeze on the other hand just dump one in your letterbox and expect you to mind if for them. Not on imo.


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  • Closed Accounts Posts: 8,492 ✭✭✭Sir Oxman


    seamus wrote: »
    Well then you're not entitled to throw it out.


    Absolute garbage (the unwanted 'catalog' and your statement above)


  • Closed Accounts Posts: 10,898 ✭✭✭✭seanybiker


    they dont bother me at all. Other things to be worrying about . They leave it in our porch. Sometimes I have a look other times I just leave it there until they pick it up.


  • Registered Users Posts: 281 ✭✭cowlove


    ShooterSF wrote: »
    @ cowlove

    I don't see people complaining about avon reps and that's the difference at least in my area between them. The avon reps call to the door, ask if you would like a catalogue and generally arange a day to pick it up. If you don't want one they head off.
    Keeneeze on the other hand just dump one in your letterbox and expect you to mind if for them. Not on imo.

    That is a valid point Shooter! Ideally yes it would be best if they asked if you would like a catalogue or not and just to throw it through your letter box.

    Working for kleeneze there are pros and cons in that method. Their thinking is if you ask do they want it and they say no that person might have bought something if it was sitting on their floor when they came home from flicking through it... or they may not have been home when you knocked. So that could be a potential customer lost! Trust me this does happen very often.

    I have heard so many people saying "please dont deliver this through my door again...but can I just order one item"

    Go figure!


  • Registered Users, Registered Users 2 Posts: 6,465 ✭✭✭MOH


    cowlove wrote: »
    I dont get this anger towards these Kleeneze distributors "If someone puts something through my letterbox and it's no use to me, I'll bin it. I don't care if they have paid for it." What did they ever do to you??

    Added to the pile of junk I already get through my letter box with leaflets from politicians, driveway repairs, fast food places, whatever.


    That said, I always ensure that I immediately leave it back outside for them in an easily accessible place where it won't get wet if it rains.
    It's not my fault the only such place is the bin. But they're welcome to retrieve it if they want.


  • Closed Accounts Posts: 1,045 ✭✭✭Rev. Kitchen


    It says on the catalogue not to throw it out as some one will be around to collect it again so i usually leave it on the table by the door for them but i guess im just weird like that i like to be nice to people :confused:

    But i dont think they have any right to expect that it will be kept and shouldnt get aggressive if some one has binned it.


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  • Closed Accounts Posts: 189 ✭✭strongbluebell


    I've seen a huge increase in catalogues in the last few months, used to
    get one from the same person every 8 wks or so, now they're appearing
    every week from different people.
    Had a brief spell as a kleeneeze agent when my kids were small to make a bit of extra money.
    Catalogues have to be bought, agents get about 20% commission but really the main way
    to make money is to recruit other people as you then get a percentage of their commission and the
    commission of everyone they recruit.

    I hated it, stayed there long enough to break even on my outlay on catalogues, registration fees etc.

    Feel sorry for the huge number of people who seem to be buying into all
    the promises now.
    I don't even bother picking up the catalogues in my porch now, just leave them there to be collected.


  • Registered Users, Registered Users 2 Posts: 21,489 ✭✭✭✭Alun


    seanybiker wrote: »
    they dont bother me at all. Other things to be worrying about . They leave it in our porch. Sometimes I have a look other times I just leave it there until they pick it up.
    I agree, why are people getting quite so worked up about this? They're in plastic bags, so if you're not interested, just put them straight back outside again and they'll get picked up in a day or two. What did that cost? A whole 5 seconds out of your ultra-busy life?

    They're just people like you and me, trying to make a bit of extra money on the side. Personally I feel a bit sorry for them, knowing that in reality they won't make much, if anything at all, so why give them all the extra hassle? Life's too short, do unto others, karma and all that.


  • Registered Users, Registered Users 2 Posts: 3,834 ✭✭✭Welease


    I dont think anyone has a real problem with them.. It seemed that Kleeneze reps were the ones getting pissy cos their catalogues were getting binned.. :)


  • Registered Users, Registered Users 2 Posts: 78,506 ✭✭✭✭Victor


    cowlove wrote: »
    Obviously I am not talking about bogus "charities" I am talking about ligitamate ones!
    Do these exist?
    Yes the "charity" bags have many uses in our house. The collecters haven't even the manners to post it through the letter box, but throw them on the ground outside the gate. Cheek!
    Report them to the local litter warden. :)


  • Registered Users, Registered Users 2 Posts: 6,441 ✭✭✭jhegarty


    Alun wrote: »
    I agree, why are people getting quite so worked up about this? They're in plastic bags, so if you're not interested, just put them straight back outside again and they'll get picked up in a day or two. What did that cost? A whole 5 seconds out of your ultra-busy life?

    That and the littering fine...


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Victor wrote: »
    Report them to the local litter warden. :)

    I have done so but they have no way of tracing them as the charities have always proven to be bogus and the Northern Ireland phone numbers quoted are either non-existant or unanswered.


  • Registered Users Posts: 281 ✭✭cowlove


    Victor wrote: »
    Do these exist?

    Do what exist? Bogus or legitimate charities?

    Either way both exist!

    Strange question!


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Alun wrote: »
    I agree, why are people getting quite so worked up about this? They're in plastic bags, so if you're not interested, just put them straight back outside again and they'll get picked up in a day or two. What did that cost? .

    Seriously Alun, I don't know where you live but around here you would get a littering fine for doing that. :(


  • Registered Users, Registered Users 2 Posts: 40,725 ✭✭✭✭Boggles


    Jesus lads, this really isn't an issue.

    Dump the bloody thing, if they come calling tell them píss off.


  • Registered Users, Registered Users 2 Posts: 1,369 ✭✭✭Thephantomsmask


    A lot of the bogus charities calling in my area have cottoned on that people use the bags for their own benefit and stopped giving bags, they just put the sticker through the letter box. Now there's twats on the road wasting their own black bags putting them out.


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