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April Fool's Madness @ Play.com [** SOME GOOD DEALS FOR ONCE **]

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    #32
    BlackWizard
    Registered Users Posts: 3,282 ✭✭✭BlackWizard


    They dodged all my questions about the exchange rate and sent me a template email. I was expecting this anyway.

    Dear Customer

    Thank you for your email.

    Please accept our apologies for any confusion in this matter.

    Due to a higher processing cost on Euro transactions and fluctuations in the exchange rate there may be a difference in price when ordering in Euros.

    If you have any further queries please consult the FAQ section of our Help pages. Alternatively you can contact our Customer Support Team on 0845 800 1020 (UK only) or +44 (0)1534 877 595 (outside UK). Our opening hours are 9am - 8pm Monday to Friday and 9am - 5pm Saturday and Sunday.

    Please accept our sincere apologies for any inconvenience this may have caused you and thank you for your patience and valued custom.


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    #33
    dave_29
    Closed Accounts Posts: 168 ✭✭dave_29


    BlackWizard wrote: »
    They dodged all my questions about the exchange rate and sent me a template email. I was expecting this anyway.

    They sent the same to me a few days ago, i think their conversion is about 0.76p compared to Sendit.com at about 0.82p


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    #34
    CyberWaste
    Closed Accounts Posts: 1,220 ✭✭✭CyberWaste


    BlackWizard wrote: »
    They dodged all my questions about the exchange rate and sent me a template email. I was expecting this anyway.

    How do you email them? what is the address?


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    #35
    BlackWizard
    Registered Users Posts: 3,282 ✭✭✭BlackWizard


    It took me a while to find it. I had to google for it.

    Play.com email address Customercare@play.com


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    #36
    00sully
    Registered Users Posts: 1,263 ✭✭✭00sully


    thanks op! :)

    got prince of persia for 12.99 and stranglehold for 6.49! sweet.


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    #37
    lindtee
    Registered Users Posts: 3,396 ✭✭✭lindtee


    lindtee wrote: »
    Thanks a lot basquille, I'm not only broke, I'm now broker than broke:(:(;)

    Oz, Sarah Connor chronicles and natural born killers all on their way to me (I ordered when Oz was out of stock btw). Just waiting for alien quadroligy to be dispatched. I am really going to have to bar myself from this site. Credit card bill not pleasant reading!!! Damn you basquille;);)


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    #38
    fdevine
    Registered Users Posts: 2,943 ✭✭✭fdevine


    dave_29 wrote: »
    .......compared to Sendit.com at about 0.82p

    sendit.com will allow you to order at sterling prices AFAIK

    I used my debit card up north last week and got .92 so CC rate should be similar.


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