Sky refuse to take back old satellite dish... WEEE Directive?

Solair

We just had a sky installer out to fix some problems with our system, as part of the service call he replaced the dish. He just dumped the old dish on the ground wherever it fell and walked off. I asked if he could take it away and I was told "If we took them all away my bleedin' van would be full of the things, you'll have to get rid of it yourself!"

Surely they're obliged to take them back for recycling?

As it stands, I've just dumped it in the bin.

You own the equipment with sky, so its yours, cant see him having to take it.

thebman

As far as I know he should have taken it or at least have a place you can bring it too.

Sky sell the dishes so they should charge an electronic recycling fund tax on each sale and provide a facility to return these dishes.

Powercity accept anything. You just bring your old stuff in to them so you might be able to bring it there.

Since they accept anything I presume Sky have to accept at least the product they bloody sell. However the installer is probably contracted to Sky and maybe excempt as a result from having to take it from you.

You may need to ring Sky as they should have the collection centre. That is if my logic is correct.

GerardKeating

Solair wrote: »

We just had a sky installer out to fix some problems with our system, as part of the service call he replaced the dish. He just dumped the old dish on the ground wherever it fell and walked off. I asked if he could take it away and I was told "If we took them all away my bleedin' van would be full of the things, you'll have to get rid of it yourself!"

Surely they're obliged to take them back for recycling?

As it stands, I've just dumped it in the bin.

But the WEEE applies to electrical/electronic equipement, basically anything with a plug, technically the dish might not be covered...

thebman

It can only be used with electronic equipment though so should be considered one itself as a result even if it isn't plugged in.

Its not like its a table or serves any other purpose. It has a very specific purpose to be used with electronic devices and therefore should be covered IMO even if it isn't.

Antenna

The LNB would fall under the WEEE, but I think not the dish, since the LNB can be regarded as a seperate item.

Onikage

http://www.weeeireland.ie/downloads/WEEE-Directive.pdf

Part 4: Consumer equipment
...
And other products or equipment for the purpose of recording or reproducing sound or images, including signals or other technologies for the distribution of sound and image than by telecommunications

I don't think you can seperate the electronic part from the dish if it's sold as a whole. Producers are expected to accept PCs, it's not reasonable to only accept the motherboard and power supply and then return the case.

mjsmyth

"If you have a booked a service or installation visit from a Sky engineer, you can also give them redundant Sky equipment."

That is from Skys own website. To read the full article, click here.

MJ

mukki

try sticking it in adverts for a tenner

i could do with one, my lidl dish is a disaster in the wind

Tony

mukki wrote: »

i could do with one, my lidl dish is a disaster in the wind

Common problem with that dish unfortunately

mukki

mukki wrote: »

try sticking it in adverts for a tenner

i could do with one, my lidl dish is a disaster in the wind

Yep stick it on adverts.


I bought a 2nd hand dish 60cm sky dish of a lad on adverts for 20E, resprayed it with matt black paint and it looks brand new.

100% Signal with my Humax box.

Solair

What annoyed me was when I went around the back of the house, the dish was just lying on the ground, dumped there with all the bits of cable off-cuts etc. No effort made to even slightly tidy-up.

They also walked mud all over an expensive white rug etc

I might drop Sky an email. I just though the whole thing was a bit shoddy & rude.

The old dish is totally useless, it's rusted to bits, so I don't really think it'd be any good as a replacement for that Lidl dish! I brought it to the local recycling centre in the end.

thebman

I'd definitely submit a complaint about whoever it was. They seem to be too lazy to do their job.

Why should more people be subjected to this level of service?

Syferus

thebman wrote: »

I'd definitely submit a complaint about whoever it was. They seem to be too lazy to do their job.

Why should more people be subjected to this level of service?

Yes! Because doing the job he was meant to do to a high standard and not stealing what is some else's property is being very, very lazy.

thebman

Syferus wrote: »

Yes! Because doing the job he was meant to do to a high standard and not stealing what is some else's property is being very, very lazy.

Sorry but Sky are subject to the same laws as everyone else.

If they sell a product they are subject to Product recycling fund tax and should remove the equipment they sold on request to be recycled.

Its not stealing if the person requests it to be recycled.

Rippy

Solair wrote: »

I brought it to the local recycling centre in the end.

As you can dispose of scrap metal FOC at a local recycling centre, was that a huge problem for you?
Do ye really expect the installer to fill his van with rusty dishes?
Agreed he should have tided up and avoided the white rug though.

mjsmyth

Well Sky say you can.... so why not.

Sam Radford

Solair wrote: »

They also walked mud all over an expensive white rug etc

That was absolutely your own fault:
http://sam-radford.me.uk/makeiteasy.htm

jethrodublin

sorry sam but i disagree.

part of our method safety statement, which makes up part of our safety statement, is that we HAVE to carry blue booties for over our boots.
this is also filled in on the job site safety survey that we leave with the customer with the calling card.

this would fall under a breech of health and safety and result in a week suspension.

follow it up, it just weeds out the bad ones and leaves the interested ones.

copacetic

Sam Radford wrote: »

That was absolutely your own fault:
http://sam-radford.me.uk/makeiteasy.htm

you must be joking, what is the installer, blind? I suppose if they traipsed dog shit all over your house it's your fault for not licking it off their shoes before they came in?

Tony

I reallly like the bit about offering a Mars bar April 1st is weeks away Sam

Tony

Seriously I've been in houses where it was impossible to work without coming into contact with the aforementioned.:)

copacetic wrote: »

suppose if they traipsed dog shit all over your house i

pa990

copacetic wrote: »

you must be joking, what is the installer, blind? I suppose if they traipsed dog shit all over your house it's your fault for not licking it off their shoes before they came in?

:pac: :pac: :pac: LMAO :pac: :pac: :pac:

Tony

The dish does not come under the WEEE scheme but as you say if its sky's policy then the customer should have the option of availing of it if its a sky contractor carrying out the work.

mjsmyth wrote: »

Well Sky say you can.... so why not.

copacetic

Tony wrote: »

Seriously I've been in houses where it was impossible to work without coming into contact with the aforementioned.:)

I sure there are plenty of houses it'd be a health hazard going in to, but sams 'advice' on that site is hilarious. I honestly thought it was a piss take. Nice to know the royal family is making a living as installers now though! Of course they deserve to be treated in the style they are used to.

Tony

copacetic wrote: »

I honestly thought it was a piss take.

Its got to be

Wizard007

Sam Radford wrote: »

That was absolutely your own fault:
http://sam-radford.me.uk/makeiteasy.htm

This is brilliant. Oh Sam, you're gas. Would I get away with printing this out and giving it to all our customers pre-install? :P

Syferus

thebman wrote: »

Sorry but Sky are subject to the same laws as everyone else.

If they sell a product they are subject to Product recycling fund tax and should remove the equipment they sold on request to be recycled.

Its not stealing if the person requests it to be recycled.

As others have said, it's not part of WEEE.

You might as well have asked a plumber to dispose of your old toliet - it's just not their legal responsibility.

On the other hand, if their own policies dicate something, it's their own policies and not the law.

thebman

Syferus wrote: »

As others have said, it's not part of WEEE.

You might as well have asked a plumber to dispose of your old toliet - it's just not their legal responsibility.

On the other hand, if their own policies dicate something, it's their own policies and not the law.

It has not been shown its not part of WEEE. Someone just said it didn't have a plug.

Scope

WEEE Directive applies across ten categories of Electrical and Electronic Equipment EEE
The following 10 categories have been identified in the WEEE Directive as belonging to EEE:

* Large household appliances
* Small household appliances
* IT and telecommunications equipment
* Consumer equipment
* Lighting equipment
* Electrical and electronic tools
* Toys, leisure and sports equipment
* Medical devices
* Monitoring and control instruments
* Automatic dispensers

A dish would fall under telecommunications equipment would it not?

http://www.weeeireland.ie/legislation.htm

Tony

Dishes are not part of the WEEE scheme, simple as.

thebman wrote: »

It has not been shown its not part of WEEE.

thebman

Tony wrote: »

Dishes are not part of the WEEE scheme, simple as.

Why because you say so?

It is a piece of telecommunications equipment so from the directive, it does fall under WEEE.

As for it not having a plug, Video games also fall under the directive and are specifically stated as falling under it. What is in a Video Game that isn't in a Satellite Dish that would cause it to fall under the directive?

toner cartridges also fall under it for printers.

It is also listed on this PDF document as being under the directive:
http://www.musgrave.ie/px/CSRPDFs/WEEEComplianceForRetailers.pdf
Page 2

Other Medium Sized Consumer Products
Satellite Dish, DVD Player, DVD Recorder, Home Theater set, security monitor, Satellite
receiver, Slide Projector

Unless someone can provide evidence that it does not fall under the directive, I'm assuming it does.