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Pure H20

  • 04-12-2008 9:28pm
    #1
    Registered Users, Registered Users 2 Posts: 956 ✭✭✭


    Anyone see the buyer beware program about the water filtration company based in Galway, who are offering products that can damage your health.
    Some of their claims are pure bogus, I have seen one of their sales training video's made by one of the co-owners, the Salesman that was filmed in the program carried out the exact same routine as was carried out in a PureH20 training video...

    If you have this product, stop using it and demand a full refund.
    You will have grounds under legislation as you were most likely mis-sold this product as they made false and untrue claims...
    Tagged:


Comments

  • Registered Users, Registered Users 2 Posts: 5,744 ✭✭✭kleefarr


    It's not been on yet has it? According to the RTE site it's on Thursday 10th Dec 2008, which is wrong anyway because Thursday is the 11th.


  • Registered Users, Registered Users 2 Posts: 3,532 ✭✭✭Unregistered.


    *mono* wrote: »
    Anyone see the buyer beware program about the water filtration company based in Galway, who are offering products that can damage your health.
    Some of their claims are pure bogus, I have seen one of their sales training video's made by one of the co-owners, the Salesman that was filmed in the program carried out the exact same routine as was carried out in a PureH20 training video...

    If you have this product, stop using it and demand a full refund.
    You will have grounds under legislation as you were most likely mis-sold this product as they made false and untrue claims...

    Sensationalism to the max!
    I seen this program and yeah I 100% agree with the report and would not advise or recommend anyone purchase the water filters. But c'mon, damaging people's health? This show was only on less than an hour ago and certainly do not remember anyone saying this product damages your health!
    Certainly it is not better for you than regular water as it does not have any of the minerals. It is pure H20, so you do need to supplement your diet with minerals if drinking this water will lead to a defficiency. Certainly the company should have advised on this. But we now know they are a money-making farce so no surprises there!

    As for "damaging your health".... No, I do not agree. Please Edit.


  • Registered Users, Registered Users 2 Posts: 956 ✭✭✭Mike...


    As for "damaging your health".... No, I do not agree. Please Edit.

    Thats what I picked up the specialist at queens university saying...he sadi it is good for your car battery def not your body....this product was being sold on health benefits but was doing the exact opposite


  • Registered Users, Registered Users 2 Posts: 3,532 ✭✭✭Unregistered.


    *mono* wrote: »
    Thats what I picked up the specialist at queens university saying...he sadi it is good for your car battery def not your body....this product was being sold on health benefits but was doing the exact opposite
    It is, if you like, depriving you of the minerals that are present in ordinart mineralised water. If one were to get these minerals from elsewhere or through supplements then there is no harm at all!
    The show was highlighting that their sales tactics were misleading. The water is not better for you than clean, safe tap water.


  • Registered Users, Registered Users 2 Posts: 1,830 ✭✭✭shawnee


    I saw the show and I agree that the salesman in question did make some misleading and false claims for the system. The fact is however that much of our ground water is contaminated as was the case in Galway, Clare parts of Limerick and other areas. The water filter does remove this contamination and make the water safer to drink. This was not mentioned atall in the programme. The fact is I would prefer to drink H20 filtered water than much of the water which has Chlorine and other products added help cleanse it. we are fast reaching a stage in Ireland when all households will need a filter of some sort. When a filter is installed you automatically still have the main tap to drink and use the water if you wish.
    Typical media sensationalism, none of the above were mentioned.


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  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    it is a scam designed to make customers feel their families are at risk from the brown water they produce from your own tap.


  • Closed Accounts Posts: 419 ✭✭RiverWilde


    I and my wife have had annoying cold calls from this crowd. They don't seem to like, 'no, we're not interested.'

    Riv


  • Closed Accounts Posts: 22,559 ✭✭✭✭AnonoBoy


    They didn't say that the water from the filter was bad for you in the show. What I took from it was that if you had clean quality tap water then it was better for you than the filtered water because it had natural minerals in it.

    Mostly though the criticism was their sales technique. They were convincing people who had perfectly drinkable water to buy an expensive filter system by tricking them into thinking their water was contaminated.


  • Banned (with Prison Access) Posts: 16,659 ✭✭✭✭dahamsta




  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    there's a massive thread on this forum about this company, old news!


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  • Registered Users, Registered Users 2 Posts: 18,989 ✭✭✭✭kippy


    Old news allright but good to get it on the TV.
    I think their selling tactics are very misleading. Their pricing (over 2k) is also a joke.
    Thanks to the other topic in this forum I managed to get out of a deal with them and find out that these filters can be got for less than 400-500 euro.


  • Registered Users, Registered Users 2 Posts: 30 quigley


    there was no mention that these guys regard deposits as non refundable.


  • Registered Users, Registered Users 2 Posts: 1,316 ✭✭✭Reginald P. DuM


    Does the water purity company name H2O, based in Galway mean anything to anyone?? Good or bad..I fear someone close to me has just been stitched up because I remember a piece about these filter salesmen conning folk on the Philip Boucher Hayes consumer show on RTE. Of course there is the possibility these crowd are legitimate, to know that would be useful.. They don't seem to have their own website on the booklet just an 091 number. I haven't dialled it yet but I have visions of calling it, and calling it, and so on.. Any help would be appreciated.. Over n Out..



  • Registered Users, Registered Users 2 Posts: 6,344 ✭✭✭Thoie


    I know nothing about them, but here's their website:

    http://www.pureh2o.ie/contact_e.html

    Later addition:
    Actually, I've remembered why it sounded familiar - they were the subject of a Consumer Beware thing on RTE last year, and have been discussed on Joe Duffy quite a few times. IIRC they were selling their filters by showing that sticking electrodes in your water "showed up the dirt".

    I think they've been conned - if all they've paid is the deposit, tell them not to go any further.


  • Registered Users, Registered Users 2 Posts: 960 ✭✭✭Triangle


    I've had dealings with them and wouldn't touch them again with a barge pole.

    Long story but in a short description... i asked my Parents for the price of their filtration system and compared it to H2O's. It was roughly the same so i went for H2O's system.

    Parents never mentioned theirs was a Reverse Osmosis system AND a huge water treatment system for the entire house.

    Anyways, in my new house i bought on Ebay a RO system for €125 and wouldn't touch H2O for the life of me. Their parts are only available through themselves and they charge a fourtune for maintenance and parts.

    i.e. a complete 2 years of filters for my system is around €80, They wanted €175/Year from me.

    Also, I've read they use a type of deioniser on their system which alot of people do not recomend to have in an RO system (you'll have to look up and find out why yourself)

    Anyways - Just my 2c

    Trig


  • Registered Users, Registered Users 2 Posts: 7,971 ✭✭✭_Whimsical_


    If I remember correctly the program Buyer Beware focused mainly on the deceptive sales practises that H2O used to manipulate people into buying their filtration scheme. I think that the system they use is supposed to be as good/bad as any similar system on the market.The effectiveness of reverse osmosis filtration is acknowledged by the Irish EPA and independently verified by an ISO accredited laboratory.

    As far as I know they made a complaint about the program and RTE granted them a right to reply on their website. It's here :http://www.rte.ie/tv/buyerbeware/prog5.html

    I suppose it depends exactly why the person you are concerned about bought the system. If their water has any of the specific problems noted in the literature that can be remedied by use of reverse osmosis filtration then H20 is probably no worse a system than any other.If they're buying it because some sales person stuck a probe into their clear tap water and it turned murky and dirty and they believe the filter will address that then they should steer clear of it.
    Also when you use reverse osmosis you completely demineralise the water so you should take a mineral supplement for health reasons. Tell them that if they decide to go ahead with it.


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Pure Scam

    The sales pitch adds a chemical to perfectly good water at which it turns (very) brown but I think it is worth contacting them for the crack and the fun of watching their pitch for edumacashion purposes.

    I do so about once every 2 years :D


  • Registered Users, Registered Users 2 Posts: 7,971 ✭✭✭_Whimsical_


    Sponge Bob wrote: »
    Pure Scam

    The sales pitch adds a chemical to perfectly good water at which it turns (very) brown but I think it is worth contacting them for the crack and the fun of watching their pitch for edumacashion purposes.

    I do so about once every 2 years :D

    For ages they were ringing my house every few weeks offering me boxes of roses/200 euro off a cruise/a set of steak knives etc just to let them through the door to do the presentation.I always refused thinking I'd probably need tear gas to get them out again without signing on the dotted line. I feel like I've been missing out now :)

    I don't think they add chemicals btw. I think they put an electric probe into the water and it somehow turns the mineral content of the water brown and icky.I am open to correction though:)


  • Posts: 0 [Deleted User]


    I'm near certain this is the same crowd that called round to me last year, the rep was saying if i'd let him in to test my water and a 30 minute consultation I would get a voucher for a meal for two in some restaurant :rolleyes:


  • Closed Accounts Posts: 704 ✭✭✭Lobelia Overhill


    I dunno if it's the same crowd, but two wimmen came to my door last year offering to test my tap water for free, so I gave them a bottle of water from the kitchen - I don't remember them saying who they were tho'. Anyhoo they come back a few days later and tell my my water is badly contaminated - not that they said what the contamination was, I let them in, then realised "this is a sales pitch" so I let them do their thing were they put an electrode into a glass of my tap water vs their bottled water and my tap water looked like mud after. Then comes the "science" bit, then the announcement that for a mere 2000 yoyos I can get a filter fitted under the sink that will purify my water.

    Yeah, I haven't got €2000.

    They went away.

    Surely to gawd if the water's that bad the council should be informed and get it sorted before someone goes Erin Brokovich on them?


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  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    I'd love to have these people out and then say I work for the council and look after the water supply...just to say what they'd do after they knew they were caught lieing


  • Registered Users, Registered Users 2 Posts: 1,316 ✭✭✭Reginald P. DuM


    Thanks folks, my suspicions have been confirmed.. Filthy salesmen peddling filthy products.. no wonder the country is burgers... The person concerned has taking my word and is cancelling the order.. It remains to be seen if the 100e deposit will be returned. I will post the result soon...


  • Registered Users, Registered Users 2 Posts: 2,808 ✭✭✭Ste.phen


    So long story short:
    I've heard that It works, but it's much more expensive than other equally good systems, and their salesmen may or may not use dodgy tactics.


  • Registered Users, Registered Users 2 Posts: 183 ✭✭dirtynosebeps


    they did a call to my area about 2 years back offering vouchers for an off license if we took the test. rep tested the water something similar to the buyer beware one. then when we declined his offer to buy the system he became kinda agressive.very pushy on buying the system .he was that bad i was on the verge of calling the guards. a couple of weeks ago i get a call from the same crowd. as soon as they said who they were i just hung up. you'd want to check with the consumer crowd. i think by law you need a cooling off period if a deposit has been put down.
    it's put me off these guys that do door to door calls altogether


  • Registered Users, Registered Users 2 Posts: 91 ✭✭EPjnr


    Hi,

    My mother invested in one of these water filter systems with this Galway company H20 a few years back, who have being the centre of a lot of controversy since.

    Anyhow, My question is , does anyone know of somebody who services these filter machines? H2o rang today telling us that a service was due on our filter system, the cost = 160 euro , my mother initially said no, but she was then informed that if anything happened to the machine in future it would not come under the waranty so she reluctanly said yes. Surely there is someone out there that can service these filters for as little as 50-80 euro?


  • Closed Accounts Posts: 520 ✭✭✭Domscard


    EPjnr wrote: »
    Hi,

    My mother invested in one of these water filter systems with this Galway company H20 a few years back, who have being the centre of a lot of controversy since.

    Anyhow, My question is , does anyone know of somebody who services these filter machines? H2o rang today telling us that a service was due on our filter system, the cost = 160 euro , my mother initially said no, but she was then informed that if anything happened to the machine in future it would not come under the waranty so she reluctanly said yes. Surely there is someone out there that can service these filters for as little as 50-80 euro?

    What kind of system is it? I have a reverse osmosis under sink system and there's no servicing involved - I just have to replace the filters. The first year we got a plumber to do it - this year we learned how to do it ourselves :p I buy the filters online. Maybe your sustem is different?


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    The whole H2O setup is a scam starting with their sales trick to make perfectly good water brown. I would never give them a penny.


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Threads merged

    dudara


  • Posts: 21,179 ✭✭✭✭ [Deleted User]


    8 years later , wow this is an old thread.

    I'm actually looking for a RO system and then i came across this thread thanks to Google, and I remember this company, so what happened them ?

    RO systems are good for the reasons they make the water safe to drink. With Council water you're drinking Chlorine + fluoride, they're not something you should be putting into your body along with all the other contaminants we don't know about such as nitrates and the contamination from septic tanks, and sewage treatment plants, Who knows how much of these chemicals they put into the water ? I'd trust the filter over the Government/Council.

    People were talking about the minerals and my view on that is if you're eating food then there's your mineral problem sorted.

    Either way, the water you get out is free of all these chemicals and contaminants, I'm also on a Well and want to rid the water of the salt from the water softener + all the other things that might get into the water.

    So anyway , what happened pre H20 ? obviously they went out of business ?


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  • Registered Users, Registered Users 2 Posts: 18,989 ✭✭✭✭kippy


    8 years later , wow this is an old thread.

    I'm actually looking for a RO system and then i came across this thread thanks to Google, and I remember this company, so what happened them ?

    RO systems are good for the reasons they make the water safe to drink. With Council water you're drinking Chlorine + fluoride, they're not something you should be putting into your body along with all the other contaminants we don't know about such as nitrates and the contamination from septic tanks, and sewage treatment plants, Who knows how much of these chemicals they put into the water ? I'd trust the filter over the Government/Council.

    People were talking about the minerals and my view on that is if you're eating food then there's your mineral problem sorted.

    Either way, the water you get out is free of all these chemicals and contaminants, I'm also on a Well and want to rid the water of the salt from the water softener + all the other things that might get into the water.

    So anyway , what happened pre H20 ? obviously they went out of business ?

    Not sure I'd agree with you on water quality etc but anyhow,
    I suspect the company have gone through another re-branding but I cannot confirm:
    http://www.gulp.ie

    I also think these type of systems are available elsewhere.


  • Registered Users, Registered Users 2 Posts: 831 ✭✭✭Diziet


    You should not be drinking water from the water softener anyway, sodium content is too high. The chlorine in the water is partly what prevents us from dying :-).


  • Registered Users, Registered Users 2 Posts: 9,381 ✭✭✭893bet


    Diziet wrote: »
    You should not be drinking water from the water softener anyway, sodium content is too high. The chlorine in the water is partly what prevents us from dying :-).

    Worrying about the salt content in softened water is a little bit Irish as the saying goes.

    It is tiny.


  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Diziet wrote: »
    You should not be drinking water from the water softener anyway,

    You'd want to be drinking an awful lot of the stuff to kill yourself,

    Also if you're worrying about water as a salt source and you still eat crisps, drink coke, eat bread etc then you are worrying about the wrong thing.


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