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[3 appointed preferred bidder in NBS] The Country Is F***ed , Lets Emigrate Now

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  • Registered Users Posts: 32,417 ✭✭✭✭watty


    No. Because BT decided they couldn't do it and withdrew.


  • Closed Accounts Posts: 10,012 ✭✭✭✭thebman


    I've posted about this on several gaming forums asking them to email in to complain. Screw this sh*t, too important to leave alone.

    It stops gamers gaming and they understand the importance of it to business so they are more likely to actually email in since most gamers either work in IT or are kids intending to in the future.

    A couple of other gamers on other forums have picked up on it and it is spreading around to the other blogs and forums that they are members of. Hopefully some of them will email to complain (edit-- some of them have already let me know they've emailed. On Gamespot some people from the North are emailing in that are intending to move south soon so lets hope that encourages a few more to email too.)

    http://www.irishtimes.com/newspaper/breaking/2008/1125/breaking77.htm
    Minister for Communications Eamon Ryan and 3 executives are expected to sign the six-year deal next month when further details will be announced.

    Not being signed until next month so there is still time to stop this joke.

    adding link to statement on Dept. Comms. website:
    http://www.dcenr.gov.ie/Press+Releases/3+-+a+Hutchison+Whampoa+company+-+appointed+Preferred+Tenderer+for+the+National+Broadband+Scheme.htm
    3 - a Hutchison Whampoa company - appointed Preferred Tenderer for the National Broadband Scheme

    Dublin, 25 November, 2008

    Communications Minister, Eamon Ryan today announced that “3”, a Hutchison Whampoa company, has been selected as the Preferred Tenderer for the National Broadband Scheme. This follows the conclusion of a competitive tendering process.


    The National Broadband Scheme will deliver broadband to those areas of the country currently unserved. Following 3’s appointment as Preferred Tenderer today, work will be finalised on the contract in the coming weeks, with a final announcement expected upon completion of the contract matters next month.


    Commenting on the appointment, Minister Ryan said: “I am delighted to announce that I have appointed 3 as the Preferred Tenderer for the National Broadband Scheme (NBS). It is imperative that we have universal broadband coverage in Ireland, for foreign investment, for competitiveness and for our own businesses and householders.


    Broadband availability will be central to our economic recovery.”


    ENDS


  • Closed Accounts Posts: 4,442 ✭✭✭Firetrap


    Wonder is it worth getting onto Shane Ross or Primetime about this?

    As an aside, I notice 3 are now in bed with Today FM - their text number is now 083....


  • Closed Accounts Posts: 10,012 ✭✭✭✭thebman


    Firetrap wrote: »
    Wonder is it worth getting onto Shane Ross or Primetime about this?

    As an aside, I notice 3 are now in bed with Today FM - their text number is now 083....

    Doesn't surprise me. Just get on to Joe Duffy instead. I imagine more farmers watch this anyway and those are the people primarily affected by the NBS anyway.


  • Registered Users Posts: 4,224 ✭✭✭Walkman


    brim4brim wrote: »
    By any chance do you work for 3? Most of your recent posts are showing this speed test or talking up 3 in complete contrast to the megathread about them.

    Maybe your not but you wouldn't be the first employee from them to post here.
    All networks have employees who post here


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  • Registered Users Posts: 143 ✭✭whackball


    Hey all,

    Just read through a few of your comments and just adding my two pence worth.

    I dont think 3 are going to use HSDPA (wouldn`t make sense, you would have thought if that was an acceptable standard for this project, O2 or another would have entered the bidding).

    BT`s solition was Wimax and was inadaquate hence they pulled out of the running.

    3 are in the process of swapping out their network to a more stable (hopefully powerfull) platform.

    BT are/will have some input to the 3 network (they manage it and may provide some form of fibre backhaul, O2 and Eircom have and and are upgrading massive fibre links around the country and could lease capacity).

    Could lease Dark Fibre from the ESB.

    All these are possibilites so I guess it just a waiting game now.....

    BT are also going to be the MSP for both 3 and O2 from January, so other possibilities could arise..

    exciting and nervy times ahead methinks...


  • Technology & Internet Moderators Posts: 28,792 Mod ✭✭✭✭oscarBravo


    whackball wrote: »
    I dont think 3 are going to use HSDPA (wouldn`t make sense, you would have thought if that was an acceptable standard for this project, O2 or another would have entered the bidding).

    BT`s solition was Wimax and was inadaquate hence they pulled out of the running.
    So, what do you think they're going to use?


  • Registered Users Posts: 4,051 ✭✭✭bealtine


    oscarBravo wrote: »
    So, what do you think they're going to use?

    My guess would be string and some tin cans:)


  • Registered Users Posts: 143 ✭✭whackball


    Really not sure what they are going to use. These are just some examples of what they could use...I don`t work for 3 but i do work in this field and will possibly have some invovlement in this next year...

    All I know at present is the current make up of their network.

    770 sites countrywide with 2-3 sectors per site.

    The NBB project is going to use 400 sites but I am not sure yet of how they are geograpically, the final tech solution and how they are connected.

    As I said early, was just giving my two pence worth. I am sceptical as well, but I would be no matter who got the project.

    If I get anymore info that is not subject to privacy (obviously have to think of my job.. haha) I will share it. Im sorry I have nothing concrete.

    Cheers..


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    400 sites @ 3 sectors eac giving a generous 5km range each for data is

    1. 1200 sectors which @ 14mbits speed and guaranteed full air interface 3G contention means they can only service 15,000 customers nationwide at the required 1 mbit speeds .

    2. This service will cover 79km sq per mast or 31000 Km2


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  • Registered Users Posts: 143 ✭✭whackball


    thats 400 on top of the 770 that they own as far as I know....

    Surely someone here is a 3 employee as some people here seem/think to know the inner workings of mobile networks and could know the proposed structure for this project.

    I was again only offering possible solutions that they could adopt...

    Any takers...


  • Registered Users Posts: 1,766 ✭✭✭clohamon


    Update from DCENR Website (NBS page). Still no news on the areas the scheme will address.
    National Broadband Scheme

    Following the conclusion of a competitive tendering process, "3" (a Hutchison Whampoa company trading as 3) are the Preferred Tenderer for the National Broadband Scheme (NBS).

    The NBS will deliver broadband to certain target areas in Ireland in which broadband services are not available. Following 3's appointment as Preferred Tenderer, work will be finalised on the contract in the coming weeks with contract award expected next month.

    3 will be required to provide retail services to all premises in the NBS area who seek a service. In order to facilitate competition in the area, 3 will also be required to provide wholesale access to any other authorised operator who wishes to serve premises in the NBS area

    I'm not clear who would wish to resell this product, but then again, times are hard.


  • Registered Users Posts: 32,417 ✭✭✭✭watty


    The map is on the DCENR website. The white bits without "paintball" splodges are the areas.

    People that fail DSL or Wireless connection in the coloured areas are not entitled.


  • Registered Users Posts: 32,417 ✭✭✭✭watty


    clohamon wrote: »
    Update from DCENR Website (NBS page). Still no news on the areas the scheme will address.


    I'm not clear who would wish to resell this product, but then again, times are hard.

    O2, Vodaphone and Meteor.

    They all sell it already (or Meteor will shortly).

    Maybe Tesco. (not yet as they only do GSM voice via O2).


  • Registered Users Posts: 1,766 ✭✭✭clohamon


    watty wrote: »
    The map is on the DCENR website. The white bits without "paintball" splodges are the areas.

    People that fail DSL or Wireless connection in the coloured areas are not entitled.

    I've seen the map but I suspect that "certain target areas" may amount to a lot less than the white areas.


  • Registered Users Posts: 4,290 ✭✭✭damien


    Liz McManus and Simon Coveney bit into Ryan today and got some information back.

    22 months before everyone gets broadband. He refused to get into details about penalty clauses and the like.

    Also it's just their mobile broadband product (which they are telling people in private will be the bees knees in the next few months with their upgrades)
    Deputy Eamon Ryan: I am reluctant to give this information until the contracts are signed, which will be within the week. It is better and proper to have that hurdle overcome, and then we may provide the more detailed information. To a certain extent, we must learn from processes in the past, where, for whatever reasons we may have tried to push through a process in terms of procurement, particularly in the telecommunications area, that just ended up getting us into further difficulties. I was particularly pleased in terms of this whole process that even if it took time we were able to work on real detail with the bidding companies, winner and losers, in the process I have set out, to try to ensure that what we contract here is right and meets the public's expectations. It would have been very easy to try to do something quickly, to put it through for political short-term expediency, in order to be seen to be doing something.

    I believe in the process we have undertaken. Even if it has taken longer than we originally thought, that was in order to get it right.

    The service that will be provided will meet with widespread public support. There have been concerns with regard to the start of the roll-out of certain mobile broadband services over the past year. We should recognise those services have just started and there are naturally teething difficulties. That said, we now have approximately 250,000 people who have signed up for such mobile broadband services. We must also recognise that because 40% of our houses are one-off houses in the countryside, we will always be a country where mobile broadband services are in higher demand than in other countries. We may develop a benefit from this, particularly where we can get new evolving mobile, wireless and other connections onto fibre quickly and provide good high quality services.
    Deputy Simon Coveney: However, the Minister seems to suggest that part of the solution will be provided via a mobile product, but one can get a mobile broadband service in a number of these grey areas already, whether on top of a mountain or wherever. The issue with regard to broadband connectivity is not about mobile services. Is the Minister suggesting that 3G or 3 will put up mobile masts in these areas to provide for broadband via a mobile phone? If he is talking about wireless services, that is different, but he needs to clarify what he is talking about.

    It is not acceptable to provide for broadband services via mobile phones in rural areas. That may be a useful service for people who want to access the Internet on their mobile phones, but it is not a consistent enough solution for people opening businesses in parts of rural Ireland that cannot get broadband currently.
    Deputy Eamon Ryan: I used the term "mobile" in the way it is commonly used, as in "not fixed" line.
    Deputy Simon Coveney: We want clarity.
    Deputy Eamon Ryan: This means it is connected to one's computer or to whatever hand-held device one wants.
    Deputy Simon Coveney: It is not mobile then.
    Deputy Eamon Ryan: I am not restricting people in terms of how they access the Internet. However, we need broadband access. In this case, we will have speeds of over 1 megabit download and over 200 kilobits on the upload. There is also provision for those speeds in the services to be improved in the five-year period the contract will cover.


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Full debate hereafter. Bloody Plank :(

    http://debates.oireachtas.ie/DDebate.aspx?F=DAL20081202.xml&Node=H4#H4

    73. Deputy Liz McManus asked the Minister for Communications, Energy and Natural Resources the evidence he has that the preferred tender for the national broadband scheme will provide high quality broadband; the way he will ensure that his Department’s map is an accurate reflection of the areas that currently do not have broadband; the cost of the national broadband scheme; the timeframe for its completion; and if he will make a statement on the matter. [43856/08]

    76. Deputy Simon Coveney asked the Minister for Communications, Energy and Natural Resources the timeframe for delivery of broadband through the national broadband scheme now that the contract has been awarded to a company (details supplied); the bandwidth and download speeds that will be provided through the new contract; the cost to the State of the national broadband scheme in 2009 and 2010; and if he will make a statement on the matter. [44089/08]

    Deputy Eamon Ryan: I propose to take Questions Nos. 73 and 76 together.

    The preferred tenderer for the national broadband scheme, NBS, was appointed following an open tender process using the competitive dialogue procurement process.

    Significant time, expertise, human and financial resources have been invested to ensure the optimum outcome and best possible broadband service, from the procurement process. The process has been overseen by a steering committee comprising officials from my Department, representatives from the Commission for Communications Regulation, ComReg, a representative from the Border, Midlands and Western Regional Assembly as well as an independent electronic communications consultant.

    A working group, comprising officials from my Department and representatives from ComReg developed the procurement and scheme specifications with the assistance of legal advisers and technical, commercial and financial consultants. The working group was provided with all necessary administrative and clerical support.

    The initial stages of the procurement process resulted in strong interest from service providers. Four service providers pre-qualified and two of them responded to the final invitation to tender, ITT. The responses to the ITT were evaluated by a team comprising five different evaluation sub-groups. The evaluation team’s final ITT report was considered and unanimously approved by the steering committee. Accordingly, “3”, a Hutchison Whampoa company, was appointed preferred tenderer on 25 November 2008. The contract will be finalised for signature in the coming weeks.

    I am satisfied that the comprehensive procurement process has resulted in the appointment of a preferred tenderer that will make available high quality broadband to all premises in the NBS area at the most economically advantageous cost.

    As regards the accuracy of the mapping undertaken for the scheme, a comprehensive mapping process has been undertaken. The process involved contacting service providers for details of their broadband coverage; inserting service provider data on a broadband coverage map using specialist expertise and software; consulting with regional authorities to request that they confirm, as far as was possible, the broadband coverage information provided in the maps; requesting from the regional authorities information on any other service providers excluded from the mapping process; and contacting additional service providers identified by the regional authorities and including their coverage on the map.

    The resulting broadband coverage led to the creation of the indicative map, which was updated during the procurement process as appropriate, in consultation with the service providers. My officials have taken all reasonable steps to maximise the accuracy of the map. As regards the timeframe for completion, the ITT requires that all houses and business premises must be provided with a broadband service within 22 months of the signing of the contract. 3’s response to the ITT meets that requirement. The finer details are being worked out at present and will be finalised at contract signing which is expected to take place on 11 December 2008. As regards the bandwidth and download speeds, 3 will extend its network to provide mobile broadband services into the NBS area.

    In recognition of the fact that some areas will be very difficult to reach using standard infrastructure, 3 will make available a satellite product. The specific details are being discussed with 3 at present and will be finalised at contract signing. In order to protect the integrity of the procurement process, I do not propose to release details of the value of the NBS contract at this time.

    Deputy Liz McManus: I thank the Minister for what was not a very informative answer. After such a long delay, he might have expected to get some kudos for finally announcing the contract, but in fact he put out a very short statement to be met by very widespread disappointment, dismay and at times downright hostility as regards the choice of 3. The Minister has already posted his message on www.boards.ie, running to something like 370 pages on this particular issue and the vast bulk of the responses are negative. There is considerable experience now in terms of customer service, erratic provision, difficulties in speeds and a whole range of issues that have been raised by current customers. I should have thought the Minister could spell out to the House what safeguards are in place to ensure that he simply has not added to the list of complaints by this announcement.

    The map is a matter of some concern. Areas in my constituency are indicated, but it is an indicative map, solely dependent on service providers to give the relevant information. Does the Minister accept that, in fact, there are people who are not in the broadband scheme and are unable to access it even though their area might be described as having such access within the indicative map?

    We are going to end up with the anomalous position where people cannot access, for example, the 3 service, but because they are described as having access, they will not be able to avail of opportunities under the broadband scheme. Could he, perhaps, give us details of the technology platform, the guarantees in terms of speed, the penalties if the target of 1 megabyte is not met, as well as the coverage targets? Cost seems to me to be the only reason 3 got the contract, but how do I know, since I am not getting the information. The Minister is not willing to give us the cost, but he should at least give us the information about safeguards.

    Deputy Eamon Ryan: I am reluctant to give this information until the contracts are signed, which will be within the week. It is better and proper to have that hurdle overcome, and then we may provide the more detailed information. To a certain extent, we must learn from processes in the past, where, for whatever reasons we may have tried to push through a process in terms of procurement, particularly in the telecommunications area, that just ended up getting us into further difficulties. I was particularly pleased in terms of this whole process that even if it took time we were able to work on real detail with the bidding companies, winner and losers, in the process I have set out, to try to ensure that what we contract here is right and meets the public’s expectations. It would have been very easy to try to do something quickly, to put it through for political short-term expediency, in order to be seen to be doing something. I believe in the process we have undertaken. Even if it has taken longer than we originally thought, that was in order to get it right.

    The service that will be provided will meet with widespread public support. There have been concerns with regard to the start of the roll-out of certain mobile broadband services over the past year. We should recognise those services have just started and there are naturally teething difficulties. That said, we now have approximately 250,000 people who have signed up for such mobile broadband services. We must also recognise that because 40% of our houses are one-off houses in the countryside, we will always be a country where mobile broadband services are in higher demand than in other countries. We may develop a benefit from this, particularly where we can get new evolving mobile, wireless and other connections onto fibre quickly and provide good high quality services.

    Deputy Simon Coveney: I want to tease out some of the things the Minister said because I am more confused now than when the questions on this issue started. My first concern relates to the map. The objective of the national broadband scheme is to cover the approximately 10% of the footprint of the country that is not coloured in red, because it does not have current broadband provision, via a wireless, fibre or copper service. The company 3 is the preferred bidder for the contract and I have no problem with that. I do not care who provides the solutions as long as the contract is right and the company can deliver. However, the Minister seems to suggest that part of the solution will be provided via a mobile product, but one can get a mobile broadband service in a number of these grey areas already, whether on top of a mountain or wherever. The issue with regard to broadband connectivity is not about mobile services. Is the Minister suggesting that 3G or 3 will put up mobile masts in these areas to provide for broadband via a mobile phone? If he is talking about wireless services, that is different, but he needs to clarify what he is talking about.

    It is not acceptable to provide for broadband services via mobile phones in rural areas. That may be a useful service for people who want to access the Internet on their mobile phones, but it is not a consistent enough solution for people opening businesses in parts of rural Ireland that cannot get broadband currently.

    Deputy Eamon Ryan: I used the term “mobile” in the way it is commonly used, as in “not fixed” line.

    Deputy Simon Coveney: We want clarity.

    Deputy Eamon Ryan: This means it is connected to one’s computer or to whatever hand-held device one wants.

    Deputy Simon Coveney: It is not mobile then.


    Deputy Eamon Ryan: I am not restricting people in terms of how they access the Internet. However, we need broadband access. In this case, we will have speeds of over 1 megabit download and over 200 kilobits on the upload. There is also provision for those speeds in the services to be improved in the five-year period the contract will cover.

    The crucial issue is to provide customer satisfaction. The nature of the contract and the work that has gone into it provide that if customers do not get the level of services we are setting, there are implications for the service providers. We have checks and balances to ensure the sort of speeds and the service quality we want are provided. This is a significant improvement for those parts of the country that cannot currently get any broadband services. This is a strategic and significant investment by the State to provide coverage so the whole country will have broadband availability.

    With regard to the map, provision will be made in terms of electoral districts and will set out the areas that can be covered. This covers a significant area of the country, particularly in the west, north west, south west and rural parts of the country that currently do not have any service. Therefore, this is a significant and crucial action in terms of the next generation broadband strategy set out earlier this autumn. We recognise that universal accessibility is a key development and that is what our national broadband scheme will deliver.

    Deputy Liz McManus: It is a matter of concern that there is now a body of opinion about the provision so far. I do not hold a brief for any company, but I want to see the service provided, particularly in Wicklow where it is an issue. The Minister has stated there will be a five-year contract. I understood that originally the scheme was to take 22 months, plus, presumably, the period before that for normal consultation and getting planning permission for masts. Why then is there to be a five-year contract?

    Deputy Simon Coveney: How much will this cost people in rural areas and how will the cost be determined? Will it compare with costs for people in urban areas who can currently get broadband? Under this scheme, when will broadband finally be available to those people who cannot get it currently? How much does the Government plan to spend on the national broadband scheme in 2009 and how will it determine whether people will be offered a satellite or mobile solution in terms of broadband delivery? In terms of future planning, will the Minister clarify whether capacity to upgrade speeds is being built into the contract or whether we will need a national broadband scheme 2 for next generation broadband in five years’ time?

    Deputy Eamon Ryan: It has the ability to cater for increased speeds over time. The 22-month period mentioned is the time it will take for the infrastructure to be put in place to cover all the districts to be covered. The cost to people will be similar to costs for what is available in the rest of the country and a cap will be set above which costs cannot go during the five year period. I cannot give the cost details of the contract until contracts have been signed, in the next week or so.

    One of the key benefits of the contract is that it does not restrict other operators from developing services such as opening exchanges, providing cable, mobile or fixed wireless solutions. This is a further step towards a competitive, universal, ubiquitous service throughout the country. This is significant.

    Deputy Simon Coveney: One cannot compete. It is not competition because this is subsidised.

    Deputy Eamon Ryan: Last week I returned from the European Council meeting where I heard Ministers wonder how they could devise a way to cover those areas of the country that currently do not have broadband services. I was able to say at the meeting that we have such a solution. We now have a contract that will allow us to have universal coverage throughout the country. This is of major significance in the development of broadband and is something I am proud to have delivered.


  • Closed Accounts Posts: 10,012 ✭✭✭✭thebman


    Sponge Bob wrote: »
    Deputy Eamon Ryan: Last week I returned from the European Council meeting where I heard Ministers wonder how they could devise a way to cover those areas of the country that currently do not have broadband services. I was able to say at the meeting that we have such a solution. We now have a contract that will allow us to have universal coverage throughout the country. This is of major significance in the development of broadband and is something I am proud to have delivered.

    and once he described his solution they (probably) p*ssed themselves laughing :(


  • Registered Users Posts: 4,290 ✭✭✭damien


    With regard to the map, provision will be made in terms of electoral districts and will set out the areas that can be covered.

    Yet previously
    THE roll-out of the government's national broadband scheme, a 100m plan to bring highspeed internet connectivity to remote areas, will be done using electoral areas in a move that could politicise the allocation of internet access to rural Ireland.

    ...

    The Department of Communications has denied the scheme will be rolled out on a "constituency-by constituency basis" and senior government figures are said to be "outraged" that bidders have discussed topics such as tax incentives and roll-out plans, raised in private meetings, with the media.


  • Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Well the current map is not based on EDs at all :(

    Nor were any of the previous iterations I have stored over the past year or two .

    The most granular level of statistical analysis in Ireland is based on the ED model. there are 4000+ of them averaging 15km square in size. 4x4 km squares if you will , larger in rural areas.

    Not using them for mapping ab initio was a deliberate obfuscation .

    Not setting parameters based on coverage minima in EDs was unforgiveable .

    The gob****es could have started by looking at this

    http://beyond2020.cso.ie/Census/TableViewer/tableView.aspx?ReportId=54826


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  • Closed Accounts Posts: 437 ✭✭Lunabu


    Irish broadband subscribers only receive 60pc of advertised speeds 03.12.2008

    http://www.siliconrepublic.com/news/article/11886/


  • Registered Users Posts: 32,417 ✭✭✭✭watty


    Threads on this in broadband. The report is misleading.


  • Registered Users Posts: 1,766 ✭✭✭clohamon


    Contention detail.
    NBS consumers will be provided with a reliable and price competitive broadband connection consisting of an always on service of at least 1mbps contended at 30:1. Higher speeds will be experienced by some consumers located closer to base stations. The service will be upgraded to higher specifications during the 68 month contract without any increase in charge to the consumer

    Pasted from <http://debates.oireachtas.ie/DDebate.aspx?F=DAL20081202.XML&Node=H20-43#H20-43&gt;

    Closer than what?


  • Registered Users Posts: 3,886 ✭✭✭cgarvey


    Closer than other users who, by specification, will still need to get 1Mb (@30:1) no matter how far away they are.


  • Closed Accounts Posts: 10,012 ✭✭✭✭thebman


    30:1 contention is ridiculous considering they are only aiming for speeds of 1Mbps.


  • Registered Users Posts: 32,417 ✭✭✭✭watty


    How can they control contention with a Mobile Product?
    At 1Mbps on 7.2Mbps HSDPA sector there are 3 to 5 users. Thus for each sector a maximum of 90 to 150 customers. Will they take your address and add a new mast or refuse to give you a modem when a sector has 90 customers?

    With current Internet usage patterns designing for 10:1 is more sensible if you want reasonable expectation of customers ever getting the speed.


    With 150 FIXED Internet users on a Sector, you would likely get < 250kbps.


  • Closed Accounts Posts: 2,630 ✭✭✭Blaster99


    How does Digiweb do it with fixed wireless? Refuse new customers or just sign them up in the hope that it will be ok?


  • Registered Users Posts: 3,886 ✭✭✭cgarvey


    The point is Digiweb have more control with FWA (whether they exercise it or not is another matter). Three can't control who travels in and out of a given sector. Without figures from Three as to what percentage of subscribers are nomadic, we're just speculating (and that's not cool, right?!).

    While we're speculating, I haven't heard of Digiweb over-subscribing their FWA on the scale of IBB years ago. Most problems seem to be interference related?


  • Closed Accounts Posts: 10,012 ✭✭✭✭thebman


    Well most areas Digiweb is available so is DSL or NTL or another wireless provider so if max contention kicks in people will just move to another provider.

    I'm sure there are people on Digiweb that are hitting Max contention.


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  • Closed Accounts Posts: 2,630 ✭✭✭Blaster99


    In Digiweb's case, it looks like sending their customers a letter is all it takes to get their customers to move to another provider.


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