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Typos - would you like to be informed?

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    #32
    daymobrew
    Registered Users Posts: 6,496 ✭✭✭daymobrew


    p wrote: »
    Your mail to that guy was very terse, but his response was definitely inappropriate.
    I also tell drivers when their brake lights aren't working - "Just to let you know, 1/2/all of your brake lights are broken, probably just a blown blub". Those that realise that they need to roll down the passenger window to hear me appreciate the info. I'm a cyclist.


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    #33
    turgon
    Closed Accounts Posts: 3,762 ✭✭✭turgon


    Well, if someone takes the time to report a typo then fair play. Typos reflect disastrously on a webpage IMO.

    I run an athletics site and the odd time I get emails like that. People seem kinda nervous reporting, but I just reply saying I was tired or in a rush which is usually the case. Then fix it.


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    #34
    p
    Registered Users Posts: 2,119 ✭✭✭p


    daymobrew wrote: »
    I also tell drivers when their brake lights aren't working - "Just to let you know, 1/2/all of your brake lights are broken, probably just a blown blub". Those that realise that they need to roll down the passenger window to hear me appreciate the info. I'm a cyclist.
    Breaklights are a safety issue so that's a different thing.

    There's a fine line between being helpful and trying to make yourself feel clever and smart.

    The first is fine, but emailing people about unsolicited typos on a web design company is getting closer to the latter. You've got to ask yourself if you're actually trying to help them, or if your doing it to show them how bad they are and clever you are.

    If it ever might be the latter, then don't send the email.


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    #35
    daymobrew
    Registered Users Posts: 6,496 ✭✭✭daymobrew


    p wrote: »
    Breaklights are a safety issue so that's a different thing.
    ..snip..
    If it ever might be the latter, then don't send the email.
    It's never the latter.

    s/Breaklights/Brake lights/ - you can't have expected me to ignore that one :p


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    #36
    p
    Registered Users Posts: 2,119 ✭✭✭p


    daymobrew wrote: »
    It's never the latter.
    s/Breaklights/Brake lights/ - you can't have expected me to ignore that one :p
    Good to hear.

    But just to give you an example of how people might feel. Imagine someone emailed you about some photos on your website critiquing you dress-sense and giving you some fashion tips. You might not appreciate it too well. :)


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    #37
    CuLT
    Subscribers Posts: 9,716 ✭✭✭CuLT


    p wrote: »
    Good to hear.

    But just to give you an example of how people might feel. Imagine someone emailed you about some photos on your website critiquing you dress-sense and giving you some fashion tips. You might not appreciate it too well. :)
    Imagine you are running a business and your potential customers think you're retarded because half your blurb is misspelled.

    This isn't someone's myspace page we're talking about, it's a company's web presence.


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    #38
    p
    Registered Users Posts: 2,119 ✭✭✭p


    CuLT wrote: »
    Imagine you are running a business and your potential customers think you're retarded because half your blurb is misspelled.
    This isn't someone's myspace page we're talking about, it's a company's web presence.
    Imagine you're out on the pull and you're not scoring because you've got bad dress sense. :D

    You're 100% right of course, but it's just not all that surprising that you'll get mixed reactions. People don't like having their flaws pointed out, valid or not.


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    #39
    CuLT
    Subscribers Posts: 9,716 ✭✭✭CuLT


    p wrote: »
    Imagine you're out on the pull and you're not scoring because you've got bad dress sense. :D

    You're 100% right of course, but it's just not all that surprising that you'll get mixed reactions. People don't like having their flaws pointed out, valid or not.
    Yeah, it can be vexing sometimes, but it's the difference between being a professional and being an amateur, to my mind. Criticism, positive and negative is a part of being professional. If you can't react to it dispassionately, you're not cut out for the game.

    Personally, I'd rather not reply at all than reply negatively. The former can make you seem a little aloof, the latter makes you look like a jackass, and can turn into forum threads like this one... :)


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