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The North Face sale

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Comments

  • #102
    matzen
    Registered Users Posts: 290 ✭✭matzen


    Deleted User wrote: »
    I didnt have to organise anything. Went onto NF site, clicked returns, got a label and was told they'd pick it up that Friday. It was easily the best returns method I've ever encountered.


    Yeah, same here - really nice return experience.


  • #103
    JoeCole26
    Registered Users Posts: 413 ✭✭JoeCole26


    matzen wrote: »
    Yeah, same here - really nice return experience.

    Very strange, i went through the same process and no word back or confirmation or pick-up. I have logged return via UPS now so should be all good. Thanks for your help Odyssey06


  • #104
    pm1977x
    Registered Users, Registered Users 2 Posts: 1,213 ✭✭✭pm1977x


    JoeCole26 wrote: »
    Anyone return any items to North Face? I submitted a return 3 times and haven’t got any confirmation for pick up date/time. Have emailed them also and no reply. Very frustrating.


    I too had a crap experience, filled everything out on their site but never got confirmation and they didn't pick up as scheduled, emailed UPS they said they'd rearrange, rearranged pickup didn't happen, third time lucky by calling and speaking to a UPS person.


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