WFP waiting times

ShaShaBear · 07-02-2019 10:45pm

Crunchymomma wrote: »

I appreciate that but I do think the amount of time it all takes is incredibly long. They should be better staffed to handle the amount of applications they receive.

Wait times have been longer than expected for a while now so I would have thought that maybe some more tcos would be taken on to assist with the backlog

It is ridiculous. A friend of mine applied last year and was waiting little over 6 weeks from start to finish.
We're in the boat now where waiting twice that long could force a resignation - I can only imagine what the wait is like for a single income household

lisa_celtic · 08-02-2019 12:40pm

Applies Jan 11th 2019 and paid today 08/02/2019 so 4 weeks which is super fast was not expecting it.

Crunchymomma · 08-02-2019 12:50pm

lisa_celtic wrote: »

Applies Jan 11th 2019 and paid today 08/02/2019 so 4 weeks which is super fast was not expecting it.

Was yours a new application or a renewal??

ShaShaBear · 08-02-2019 1:06pm

Crunchymomma wrote: »

Was yours a new application or a renewal??

Would like to know this too - we applied on the 28th of January!

lisa_celtic · 08-02-2019 1:15pm

Crunchymomma wrote: »

Was yours a new application or a renewal??

Brand new application, money in bank this morning, back dated and i havnt even got a letter I qualify yet, I rang them up and they confirmed everything on the phone that the payment is from them.

lisa_celtic · 08-02-2019 1:16pm

ShaShaBear wrote: »

Would like to know this too - we applied on the 28th of January!

New Application was not expecting it until April!

ShaShaBear · 08-02-2019 1:18pm

lisa_celtic wrote: »

New Application was not expecting it until April!

That's very good, might be hope that they're finally through the backlog!

splinter65 · 08-02-2019 3:49pm

lisa_celtic wrote: »

Brand new application, money in bank this morning, back dated and i havnt even got a letter I qualify yet, I rang them up and they confirmed everything on the phone that the payment is from them.

Happy days!

Crunchymomma · 08-02-2019 4:27pm

I just rang there and they said that they are working on the first week of December and she would be expecting it to be 2-3 weeks before a decision will be made on mine.

ZX7R · 08-02-2019 4:28pm

Received mine last week.

Does it get paid with your wages or separately into the bank,
Just curious.

splinter65 · 08-02-2019 5:05pm

ZX7R wrote: »

Received mine last week.

Does it get paid with your wages or separately into the bank,
Just curious.

Into the bank or the PO whichever option you picked on the application form.

ZX7R · 08-02-2019 5:51pm

splinter65 wrote: »

Into the bank or the PO whichever option you picked on the application form.

Thanks
It's the bank so

Crunchymomma · 08-02-2019 7:57pm

ZX7R wrote: »

Received mine last week.

Does it get paid with your wages or separately into the bank,
Just curious.

I think yours was sent off around the same time as mine. Hopefully the woman today was wrong and mine might be faster than two or three weeks more

ZX7R · 08-02-2019 8:09pm

Crunchymomma wrote: »

I think yours was sent off around the same time as mine. Hopefully the woman today was wrong and mine might be faster than two or three weeks more

Hopefully you get sorted soon

ShaShaBear · 12-02-2019 1:44pm

Got a letter in the post today to say that our application has been received (we posted it off on the 28th of January) and that there is "some delay" in processing applications. It also said there was no need to contact them, that they would be in touch with a result or if further information was required. Hopefully not too much longer now!

kittyc2018 · 12-02-2019 9:39pm

ShaShaBear wrote: »

Got a letter in the post today to say that our application has been received (we posted it off on the 28th of January) and that there is "some delay" in processing applications. It also said there was no need to contact them, that they would be in touch with a result or if further information was required. Hopefully not too much longer now!

Got the same letter today, we posted our application on the 31st January. Hopefully it’s not too long a wait now.

Crunchymomma · 12-02-2019 10:30pm

Received letter today stating that my application was approved from 14/2/19. It was received into the wfp section on 21/12.

Mick Costello · 13-02-2019 5:56pm

Crunchymomma wrote: »

Received letter today stating that my application was approved from 14/2/19. It was received into the wfp section on 21/12.

So when do you think it will be back dated from?

Crunchymomma · 13-02-2019 8:13pm

Mick Costello wrote: »

So when do you think it will be back dated from?

My letter said it was approved from 20/12 so I'm presuming it will be backdated to then. I think a different section in there deal with that though so don't know how long it takes to come through

Missy99 · 13-02-2019 9:30pm

It’s so frustrating
My application was received by them on December 10th
New application
I rang 2 weeks ago and was told it was with deciding officer
I rang again today and it’s STILL with deciding officer
It’s getting annoying now
How long does it take to make a decision

Crunchymomma · 14-02-2019 8:54pm

Missy99 wrote: »

It’s so frustrating
My application was received by them on December 10th
New application
I rang 2 weeks ago and was told it was with deciding officer
I rang again today and it’s STILL with deciding officer
It’s getting annoying now
How long does it take to make a decision

That is very frustrating..... Did they mention if thee was anything you could give them to quicken it up, like do you need more payslips or anything

Missy99 · 15-02-2019 1:40pm

Crunchymomma wrote: »

That is very frustrating..... Did they mention if thee was anything you could give them to quicken it up, like do you need more payslips or anything

The lady I spoke to wasn’t very helpful just said I would hear from them if they needed anything further
I got the impression she’s used to ppl calling up enquiring so she just fobs them off

Crunchymomma · 15-02-2019 1:54pm

Missy99 wrote: »

The lady I spoke to wasn’t very helpful just said I would hear from them if they needed anything further
I got the impression she’s used to ppl calling up enquiring so she just fobs them off

I found them very helpful via email. When I contacted them and told them a friend had been approved after sending theirs in later than mine, mine was put through almost immediately

ShaShaBear · 15-02-2019 5:23pm

Crunchymomma wrote: »

I found them very helpful via email. When I contacted them and told them a friend had been approved after sending theirs in later than mine, mine was put through almost immediately

I emailed them a few hours ago and asked about waiting times and was told 7 to 8 weeks from they receive the application. So it will likely be April at the earliest for us.

Mick Costello · 15-02-2019 11:46pm

ShaShaBear wrote: »

I emailed them a few hours ago and asked about waiting times and was told 7 to 8 weeks from they receive the application. So it will likely be April at the earliest for us.

I've emailed 3 times and no response I found them helpful on phone but still waiting now 8 weeks

ShaShaBear · 16-02-2019 11:19am

Mick Costello wrote: »

I've emailed 3 times and no response I found them helpful on phone but still waiting now 8 weeks

Where are you sending the email to? I got an answer back in just over 2 hours, but it's not a standard response email - I was invited to sign up for a secure "envelope" to read messages.

Mick Costello · 16-02-2019 11:28am

ShaShaBear wrote: »

Where are you sending the email to? I got an answer back in just over 2 hours, but it's not a standard response email - I was invited to sign up for a secure "envelope" to read messages.

The WFPNewClaims@welfare.ie email

ShaShaBear · 16-02-2019 11:38am

Mick Costello wrote: »

The WFPNewClaims@welfare.ie email

Very odd then, maybe recheck because it's not a regular email you get back - it comes from a weird secure service.

splinter65 · 16-02-2019 12:26pm

ShaShaBear wrote: »

Very odd then, maybe recheck because it's not a regular email you get back - it comes from a weird secure service.

I emailed them on Wednesday and they emailed me back a regular email later that day with a regular reply signed with a first name.

Pepsicass · 16-02-2019 1:58pm

I emailed and got a reply from the secure server as well - saying that they received my application at the end of Jan, that they are dealing with Dec applications at the mo and there's an eight week waiting list. It's madness.

What I am wondering and I am hoping someone here can help with the answer is - will my payment be backdated to when they received my application (30 Jan) or when I started working (7 Jan). I am presuming and hoping it'll be 7 Jan as my Job Seekers Transitional payment stopped then.

Many thanks.

splinter65 · 16-02-2019 2:42pm

Pepsicass wrote: »

I emailed and got a reply from the secure server as well - saying that they received my application at the end of Jan, that they are dealing with Dec applications at the mo and there's an eight week waiting list. It's madness.

What I am wondering and I am hoping someone here can help with the answer is - will my payment be backdated to when they received my application (30 Jan) or when I started working (7 Jan). I am presuming and hoping it'll be 7 Jan as my Job Seekers Transitional payment stopped then.

Many thanks.

Did you get your BTWFD?

Pepsicass · 16-02-2019 2:47pm

splinter65 wrote: »

Did you get your BTWFD?

Yep - got that in a matter of days!

Just hoping WFP is backdated to employment start date rather than date received. It really should be.

ShaShaBear · 16-02-2019 4:06pm

Pepsicass wrote: »

Yep - got that in a matter of days!

Just hoping WFP is backdated to employment start date rather than date received. It really should be.

I was told it's the date on your forms they go by for backdates, but I only know one person receiving it.

Curlysue76 · 16-02-2019 7:22pm

Pepsicass wrote: »

Yep - got that in a matter of days!

Just hoping WFP is backdated to employment start date rather than date received. It really should be.

I got it from the first Thursday after I started new job. It says it from ‘first Thursday after you become eligible ‘. It also took me 3 weeks to get form to them, took that long to get form back from employer.

Missy99 · 17-02-2019 7:55pm

Crunchymomma wrote: »

I found them very helpful via email. When I contacted them and told them a friend had been approved after sending theirs in later than mine, mine was put through almost immediately

I think I’ll email them
What email did you use? What did you put in subject bar?
I’m so annoyed

Missy99 · 17-02-2019 7:57pm

I applied for my BTWFD back in December when I applied for WFP
I haven’t heard anything at all from them
I gave the forms to my local SW office

ShaShaBear · 17-02-2019 11:09pm

Missy99 wrote: »

I applied for my BTWFD back in December when I applied for WFP
I haven’t heard anything at all from them
I gave the forms to my local SW office

I'd definitely get in touch then - we got ours within 2 weeks of applying!

Crunchymomma · 17-02-2019 11:32pm

Missy99 wrote: »

I think I’ll email them
What email did you use? What did you put in subject bar?
I’m so annoyed

I emailed the WFPnewclaims@welfare.ie and I think I just put query in the subject bar

Missy99 · 17-02-2019 11:38pm

Crunchymomma wrote: »

I emailed the WFPnewclaims@welfare.ie and I think I just put query in the subject bar

I sent an email fingers crossed
Thanks so much

Missy99 · 18-02-2019 11:33am

I rang this morn and I was told that I have been awarded working family payment but there’s only €4 in the difference
I’m currently getting €174 on jobseekers benefit
Is this correct?
I can’t claim back to work family dividend on jobseekers benefit
I thought working family payment rates were higher than this
Can anyone advise me

Tinkerbell4484 · 18-02-2019 11:50am

Wfp is a percentage of the difference of the rates set from the income limits & wages eg 3 kids €723 is income limit.
Your wages is €500 per week
Difference €723-€500= €223
€223 / 60%= €133.80 that’s your wfp amount.
You can’t get Wfp & jobseekers

Mick Costello · 20-02-2019 7:08am

Wfp came in,8 weeks since applied and back dated 5 weeks payment just in, I rang Monday and a lovely gentleman told me back pay would be in today and payment tmr

ShaShaBear · 20-02-2019 10:30am

Mick Costello wrote: »

Wfp came in,8 weeks since applied and back dated 5 weeks payment just in, I rang Monday and a lovely gentleman told me back pay would be in today and payment tmr

You were only backdated 5 out of 8 weeks?

Mick Costello · 20-02-2019 11:16am

ShaShaBear wrote: »

You were only backdated 5 out of 8 weeks?

Should have been clearer, I had to cancel my js benefit before they would process so only did that 5 weeks ago, very tight though living off low wages those 5 weeks, all back pay has just gone on paying off debt

whats_happenin · 20-02-2019 6:24pm

hi I just tried to renew my wfp but it was refused as it's not adding up.as I was on illness Ben 5 months last year and I was out sick 2 weeks this year.

Surely it can't be refused if a person is out sick. Any advice regarding the appeal as in what info I need.

ShaShaBear · 20-02-2019 11:27pm

Mick Costello wrote: »

Should have been clearer, I had to cancel my js benefit before they would process so only did that 5 weeks ago, very tight though living off low wages those 5 weeks, all back pay has just gone on paying off debt

I feel you there, we are on a single wage here a d the wait is crippling us!

Mick Costello · 20-02-2019 11:36pm

ShaShaBear wrote: »

I feel you there, we are on a single wage here a d the wait is crippling us!

I used up every bit of savings just getting by last few weeks, it's just me and the kids and it was such a struggle, today I just paid off debt after debt but its done now, it will be the first night I'll sleep OK in a while!

Pepsicass · 09-03-2019 11:27am

Has anyone got their payment recently (first time applicants)? I'm just wondering what the waiting time is now and whether people are being backdated to their actual date of starting work.

Thanks.

ShaShaBear · 09-03-2019 1:16pm

Pepsicass wrote: »

Has anyone got their payment recently (first time applicants)? I'm just wondering what the waiting time is now and whether people are being backdated to their actual date of starting work.

Thanks.

We applied almost 5 weeks ago and there's been absolutely no word. As far as I know, there is still an 8-week wait.

rebecca82 · 14-03-2019 10:52am

Applied 21st January for wfp. Got it today into bank account with arrears included. 8 weeks in total. Rang wfp to make sure money was from them.

WFP waiting times

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