If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Chair broken within warranty

Headshot · 2020-08-03 12:07:33

Hi All. Bought an expensive recliner in Nov/Dec 2019 and has broken in the last week or so. Essentially the chair cannot be fixed The furniture store says it's under warranty but I know for a fact they don't make the chair anymore so my question is am i liable for a full refund or does it have to be store credit?

03-08-2020 1:07pm

#1

Headshot

Registered Users, Registered Users 2 Posts: 54,624 ✭✭✭✭

Join Date: May 2004

Posts: 52819

Hi All.

Bought an expensive recliner in Nov/Dec 2019 and has broken in the last week or so. Essentially the chair cannot be fixed

The furniture store says it's under warranty but I know for a fact they don't make the chair anymore so my question is am i liable for a full refund or does it have to be store credit?

0

Comments

#2 04-08-2020 10:06am

28064212

Registered Users, Registered Users 2 Posts: 10,815 ✭✭✭✭

Join Date: May 2005

Posts: 10087

If you're claiming under warranty, you (and they) are bound by the exact terms of the warranty, so it's whatever that says. If you choose to claim under the Sale of Goods legislation, you're entitled to one of the three Rs: repair, refund, replace. Generally it's retailer's choice (within reason e.g. they can't just keep repairing an item that has a fundamental flaw).

Boardsie Enhancement Suite - a browser extension to make using Boards on desktop a better experience (includes full-width display, keyboard shortcuts, dark mode, and more). Now available through your browser's extension store.
Firefox: https://addons.mozilla.org/addon/boardsie-enhancement-suite/
Chrome/Edge/Opera: https://chromewebstore.google.com/detail/boardsie-enhancement-suit/bbgnmnfagihoohjkofdnofcfmkpdmmce

0