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Norwegian Air Discussion

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Comments

  • #1602
    anonymous08
    Registered Users Posts: 19 ✭anonymous08


    booked to go shannon-stewart in mid May.

    i looked at their website and showing fully booked April. all flights in the summer 649 one way to stewart!


  • #1603
    titan18
    Registered Users, Registered Users 2 Posts: 12,009 ✭✭✭✭titan18


    How likely are they to be alive by July? Want to book a flight to Norway and SAS are rather expensive in comparison.


  • #1604
    Locker10a
    Moderators, Society & Culture Moderators Posts: 4,185 Mod ✭✭✭✭Locker10a


    titan18 wrote: »
    How likely are they to be alive by July? Want to book a flight to Norway and SAS are rather expensive in comparison.

    What’s likely to happen before Norwegian goes bust is that the various arms of the company would be separated and dismantled. The profitable shorthaul Scandinavian sector is likely to wether almost any storm the airline faces, provided management act sensibly, but who knows, I’m purely speculating here


  • #1605
    Limpy
    Users Awaiting Email Confirmation Posts: 1,105 ✭✭✭Limpy


    titan18 wrote: »
    How likely are they to be alive by July? Want to book a flight to Norway and SAS are rather expensive in comparison.

    When chairmen are stepping down usually a new regime follows. Who knows what way they will go. It will be a shame either way. Atleast the max issue gives them an excuse.


  • #1606
    Hotblack Desiato
    Registered Users, Registered Users 2 Posts: 35,523 ✭✭✭✭Hotblack Desiato


    Limpy wrote: »
    Yeah pretty much since the grounding it's like that. To there credit they are accommodations people albeit via stewart. It seems they are keeping people in the dark to force them to accept stewart as plan B. If they gave people an early option to cancel for free it would be ideal for us but not for them!!

    :confused: all three of the messages you quoted mention the refund option.

    Scrap the cap!



  • #1607
    Van.Bosch
    Registered Users, Registered Users 2 Posts: 2,931 ✭✭✭Van.Bosch


    Hotblack Desiato wrote: »
    :confused: all three of the messages you quoted mention the refund option.

    Think the issue is you only get the refund option a week before. Whereas if people knew in advance they could rebook.


  • #1608
    Limpy
    Users Awaiting Email Confirmation Posts: 1,105 ✭✭✭Limpy


    Hotblack Desiato wrote: »
    :confused: all three of the messages you quoted mention the refund option.


    Refund only when they officially cancel.


  • #1609
    errlloyd
    Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭errlloyd


    I'm not sure of the T&Cs for all insurers here and I am 100% not suggesting insurance fraud of any kind. But I think if your flight hasn't yet been canceled there is nothing to prevent you from taking out trip cover now in good faith. If you get the likes of Laya they will cover you the price difference if a canceled flight is refunded forcing you to book a new one on another airline.

    At this stage you genuinely don't know if your flight will be canceled so for me it is bona fide.


  • #1610
    Limpy
    Users Awaiting Email Confirmation Posts: 1,105 ✭✭✭Limpy


    errlloyd wrote: »
    I'm not sure of the T&Cs for all insurers here and I am 100% not suggesting insurance fraud of any kind. But I think if your flight hasn't yet been canceled there is nothing to prevent you from taking out trip cover now in good faith. If you get the likes of Laya they will cover you the price difference if a canceled flight is refunded forcing you to book a new one on another airline.

    At this stage you genuinely don't know if your flight will be canceled so for me it is bona fide.

    I already have annual worldwide travel insurance with my employer via Irish life. Are you saying if the Norwegian flights are cancelled I can get them to pay for new flights? I was thinking its only to get you home per see. Add to that what If Norwegian say there's a flight to Stewart instead? Would travel insurance still cover. I must look at the policy cheers.


  • #1611
    errlloyd
    Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭errlloyd


    Limpy wrote: »
    I already have annual worldwide travel insurance with my employer via Irish life. Are you saying if the Norwegian flights are cancelled I can get them to pay for new flights? I was thinking its only to get you home per see. Add to that what If Norwegian say there's a flight to Stewart instead? Would travel insurance still cover. I must look at the policy cheers.

    Yeah it differs from policy to policy. Most travel insurance will cover alternative travel arrangements (even on outbound flights), although some have exclusions for government mandated groundings. Laya (for example) paid for a friend of mine to switch from Norwegian to Boston to Aer Lingus to Boston last week.

    This is a reimbursement. So you pay yourself up front and submit the claim later.


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  • #1612
    ratracer
    Registered Users, Registered Users 2 Posts: 3,314 ✭✭✭ratracer


    I spoke with Irish Life Travel Insurance today. They categorically will not cover any cancellation as a result of the airline cancelling flights, or any losses incurred as a result of same. He said that Norwegian would be liable here and any compensation payment would have to be sought through them.

    Now if you couldn’t fly due to ill health, bereavement etc, that’s a different story. So, in my case at least, I’m stuck waiting to see if we will get seats ex Dub instead of ex SNN, or else just rebook now with EI and take a chance I will have the option of a refund from Norwegian, except won’t know this until 48/72 hrs before departure date. EI currently €700 dearer than original flights.


  • #1613
    Van.Bosch
    Registered Users, Registered Users 2 Posts: 2,931 ✭✭✭Van.Bosch


    ratracer wrote: »
    I spoke with Irish Life Travel Insurance today. They categorically will not cover any cancellation as a result of the airline cancelling flights, or any losses incurred as a result of same. He said that Norwegian would be liable here and any compensation payment would have to be sought through them.

    Now if you couldn’t fly due to ill health, bereavement etc, that’s a different story. So, in my case at least, I’m stuck waiting to see if we will get seats ex Dub instead of ex SNN, or else just rebook now with EI and take a chance I will have the option of a refund from Norwegian, except won’t know this until 48/72 hrs before departure date. EI currently €700 dearer than original flights.

    That doesn’t seem right, my policy definitely covers airline cancellation.


  • #1614
    sportsfan90
    Registered Users, Registered Users 2 Posts: 641 ✭✭✭sportsfan90


    Hi All - I posted here about 10 days ago saying I was thinking of booking Norwegian flights from Gatwick to Rio for the end of April. The route isn't starting until the end of this month and a 787 Dreamliner was the planned aircraft.

    My question is for people who know more about the industry than me is, would I be mad to book Norwegian given the current uncertainty surrounding the company? The advice a week ago was to book but do so with a credit card. I guess I'm worried that the introduction of the LGW-RIO route might be delayed a few months if the 787 is being used as a substitute for a grounded 737 MAX on a more profitable route.

    Has the lack of updates in the past week done anything to change peoples minds or should I still go ahead and book?


  • #1615
    Rawr
    Registered Users, Registered Users 2 Posts: 4,085 ✭✭✭Rawr


    sportsfan90 wrote: »
    Hi All - I posted here about 10 days ago saying I was thinking of booking Norwegian flights from Gatwick to Rio for the end of April. The route isn't starting until the end of this month and a 787 Dreamliner was the planned aircraft.

    My question is for people who know more about the industry than me is, would I be mad to book Norwegian given the current uncertainty surrounding the company? The advice a week ago was to book but do so with a credit card. I guess I'm worried that the introduction of the LGW-RIO route might be delayed a few months if the 787 is being used as a substitute for a grounded 737 MAX on a more profitable route.

    Has the lack of updates in the past week done anything to change peoples minds or should I still go ahead and book?

    I'd say book. I feel that they'd likely prioritise routes like this one out of LGW. Also if they need to take away that 787 from the DUB Shuttle Service they are planning they can still probably hire in a widebody from HiFly to run it.

    If I remember right, they hired in that HiFly A380 for routes out of LGW, due to demand and need for more seats / 787s


  • #1616
    ozzy jr
    Closed Accounts Posts: 1,519 ✭✭✭ozzy jr


    sportsfan90 wrote: »
    Hi All - I posted here about 10 days ago saying I was thinking of booking Norwegian flights from Gatwick to Rio for the end of April. The route isn't starting until the end of this month and a 787 Dreamliner was the planned aircraft.

    My question is for people who know more about the industry than me is, would I be mad to book Norwegian given the current uncertainty surrounding the company? The advice a week ago was to book but do so with a credit card. I guess I'm worried that the introduction of the LGW-RIO route might be delayed a few months if the 787 is being used as a substitute for a grounded 737 MAX on a more profitable route.

    Has the lack of updates in the past week done anything to change peoples minds or should I still go ahead and book?

    I don't know if it's any good to you but I booked flights from DUB to GIG via FRA for only 500 euro. When I looked at Norwegian it was 700+ and that didn't include flight from Dublin.


  • #1617
    Kev11491
    Registered Users Posts: 168 ✭✭Kev11491


    Garuda talking about cancelling their 737max order due to customers having no faith in the aircraft.. Wonder if Norwegian would consider doing the same :confused:


  • #1618
    Shn99
    Registered Users Posts: 1,353 ✭✭✭Shn99


    Kev11491 wrote: »
    Garuda talking about cancelling their 737max order due to customers having no faith in the aircraft.. Wonder if Norwegian would consider doing the same :confused:

    Garuda had already reduced their order significantly before the crashes. As for Norwegian, they wont. They already have the aircraft in service so why would they go to so much effort, esp given their financial situation? The NEO is sold out for 6-7 years


  • #1619
    David N
    Registered Users Posts: 3 ✭David N


    Norwegian Website is quoting prices in the region of €600 - €800 each way for September flights to Providence RI which were in the region of €125!

    Rang customer services who didn't know

    Tweeted them and waiting on a reply

    Any ideas from here?

    Thanks - David


  • #1620
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    David N wrote: »
    Norwegian Website is quoting prices in the region of €600 - €800 each way for September flights to Providence RI which were in the region of €125!

    Rang customer services who didn't know

    Tweeted them and waiting on a reply

    Any ideas from here?

    Thanks - David

    Why do you think random people on the internet would know about Norwegian flight prices?

    Welcome to boards and maybe a mod will move this to the travel forum.


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  • #1621
    Deagol
    Registered Users, Registered Users 2 Posts: 1,714 ✭✭✭Deagol


    Just checked the low fares calendar and it looks like Norwegian have a fault on the website. All the fares are showing flex only and hence the high prices.

    Either that or they are pulling those routes and they are trying to stop people booking until they announce it.

    Anyone else got any theories?


  • #1622
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,513 CMod ✭✭✭✭Spear


    Try the travel forum instead:

    https://www.boards.ie/vbulletin/forumdisplay.php?f=37


  • #1623
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Moved to Aviation & Aircraft

    To all posters - if you feel a thread is in the wrong forum, please use Reported Post to let a moderator know. Do not post suggestions of another forum as we often end up with duplicate threads as a result. Thanks!


  • #1624
    VG31
    Registered Users, Registered Users 2 Posts: 3,475 ✭✭✭VG31


    They are trying to discourage people from booking their routes from Ireland to the US as they don't have enough aircraft to operate them due to the Boeing 737 MAX groundings.

    Have a look at the last few pages of this thread: https://www.boards.ie/vbulletin/showthread.php?t=2057677885&page=108


  • #1625
    IngazZagni
    Registered Users, Registered Users 2 Posts: 1,608 ✭✭✭IngazZagni


    They are still due to drastically cut back their Irish transatlantic routes from this September due to financial difficulties so it may be a case of them not even being sure if they will operate or not. Norwegian are in a mess at the moment and the Max issue is a part of that.


  • #1626
    Phileas Frog
    Closed Accounts Posts: 946 ✭✭✭Phileas Frog


    David N wrote: »
    Norwegian Website is quoting prices in the region of €600 - €800 each way for September flights to Providence RI which were in the region of €125!

    Rang customer services who didn't know

    Tweeted them and waiting on a reply

    Any ideas from here?

    Thanks - David

    They have no planes at present, so they jacked up the prices to discourage you from booking.


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  • #1627
    David N
    Registered Users Posts: 3 ✭David N


    tatranska wrote: »
    Why do you think random people on the internet would know about Norwegian flight prices?

    See replies posted


  • #1628
    ratracer
    Registered Users, Registered Users 2 Posts: 3,314 ✭✭✭ratracer


    I phoned Norwegian CS a while ago to see if they could give me any more info re flights from Shannon.

    As expected, they would confirm nothing, but said to check back with them on Apr 1 and they should know then. Interestingly she told me they could possibly re-route us via Edinburgh closer to the time, which for me as good as confirms Shannon, and most likely Cork won’t be seeing Norwegian flights until the 737Max situation is resolved.


  • #1629
    kevinandrew
    Registered Users Posts: 1,251 ✭✭✭kevinandrew


    ratracer wrote: »
    I phoned Norwegian CS a while ago to see if they could give me any more info re flights from Shannon.

    As expected, they would confirm nothing, but said to check back with them on Apr 1 and they should know then. Interestingly she told me they could possibly re-route us via Edinburgh closer to the time, which for me as good as confirms Shannon, and most likely Cork won’t be seeing Norwegian flights until the 737Max situation is resolved.

    A re-route via Edinburgh? That would be interesting considering Norwegian ended all US flights from Edinburgh last year. It sounds like their staff know about as much as their passengers.


  • #1630
    ratracer
    Registered Users, Registered Users 2 Posts: 3,314 ✭✭✭ratracer


    kevinandrew wrote: »
    A re-route via Edinburgh? That would be interesting considering Norwegian ended all US flights from Edinburgh last year. It sounds like their staff know about as much as their passengers.

    Exactly, and I know for fact that Edinburgh pax have been transferred to Dub for that flight this week! It’s annoying that they say ring on 1 Apr and they will have info re April. Surely they realise 737Max isn’t gonna be back in April, so I presume they are trying to figure out if a lease plane is viable.
    Also telling that it is not possible to book a flight from Shannon to USA with them in April.


  • #1631
    Curb Your Enthusiasm
    Registered Users, Registered Users 2 Posts: 3,482 ✭✭✭Curb Your Enthusiasm


    Limpy wrote: »
    I already have annual worldwide travel insurance with my employer via Irish life. Are you saying if the Norwegian flights are cancelled I can get them to pay for new flights? I was thinking its only to get you home per see. Add to that what If Norwegian say there's a flight to Stewart instead? Would travel insurance still cover. I must look at the policy cheers.

    When my Norwegian flight to Stewart was cancelled last year due to snow storms in New York, I rebooked a fare with Aer Lingus to NYC (who also then cancelled, but rebooked me to Boston) (6x the price) and got them to cover both the flight and the transportation from Boston to NYC the next day. Including a hotel in Boston.

    They were very good about it to be fair.


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  • #1632
    Limpy
    Users Awaiting Email Confirmation Posts: 1,105 ✭✭✭Limpy


    Curb Your Enthusiasm wrote: »
    I'm with Blue Insurance, and when my Norwegian flight to Stewart was cancelled last year due to snow storms in New York, I rebooked a fare with Aer Lingus to NYC (who also then cancelled, but rebooked me to Boston) (6x the price) and got them to cover both the flight and the transportation from Boston to NYC the next day. Including a hotel in Boston.

    They were very good about it to be fair.

    Does the current issue with the 737max qualify for insurance cover. Would it be a known issue.

    As for Shannon and Cork I had a bad feeling about them when the Dublin flight was re routed. If they can't serve the capital with a plane they were never going to serve them. Norweigian were stonewalling any questions about these routes.

    Surely someone from Shannon Airport or Cork would have assurances or atleast information about the April flights from Norwegian.


  • #1633
    Muppet Man
    Registered Users Posts: 1,666 ✭✭✭Muppet Man


    Limpy wrote: »
    Does the current issue with the 737max qualify for insurance cover. Would it be a known issue.

    As for Shannon and Cork I had a bad feeling about them when the Dublin flight was re routed. If they can't serve the capital with a plane they were never going to serve them. Norweigian were stonewalling any questions about these routes.

    Surely someone from Shannon Airport or Cork would have assurances or atleast information about the April flights from Norwegian.

    My flight is to Providence RI ex Shannon on 1 April. Norwegian CS couldn’t say if it will be cancelled or not and just said to check the website regularly.

    I got so frustrated I just went ahead this weekend and booked Aerlingus ex Dublin to Boston. Screw it. Can’t afford to wait another week to be told they aren’t going to fly me, especially since all Dublin to Providence flights got rerouted to New York.

    Don’t know about refund from Norwegian until they actually confirm what the situation is regarding the flight.

    My own sense (which I am gambling on) is they will just cancel the Providence flights ex Shannon.

    Muppet man.


  • #1634
    JCX BXC
    Registered Users, Registered Users 2 Posts: 18,230 ✭✭✭✭JCX BXC


    Limpy wrote: »
    Surely someone from Shannon Airport or Cork would have assurances or atleast information about the April flights from Norwegian.

    How would they if Norwegian doesn't tell them!


  • #1635
    ratracer
    Registered Users, Registered Users 2 Posts: 3,314 ✭✭✭ratracer


    Muppet Man wrote: »
    My flight is to Providence RI ex Shannon on 1 April. Norwegian CS couldn’t say if it will be cancelled or not and just said to check the website regularly.

    I got so frustrated I just went ahead this weekend and booked Aerlingus ex Dublin to Boston. Screw it. Can’t afford to wait another week to be told they aren’t going to fly me, especially since all Dublin to Providence flights got rerouted to New York.

    Don’t know about refund from Norwegian until they actually confirm what the situation is regarding the flight.

    My own sense (which I am gambling on) is they will just cancel the Providence flights ex Shannon.

    Muppet man.

    I did same this evening, now I’m hoping for that SNN cancellation so I can get my money back.


  • #1636
    LXFlyer
    Registered Users, Registered Users 2 Posts: 17,930 ✭✭✭✭LXFlyer


    ratracer wrote: »
    I phoned Norwegian CS a while ago to see if they could give me any more info re flights from Shannon.

    As expected, they would confirm nothing, but said to check back with them on Apr 1 and they should know then. Interestingly she told me they could possibly re-route us via Edinburgh closer to the time, which for me as good as confirms Shannon, and most likely Cork won’t be seeing Norwegian flights until the 737Max situation is resolved.

    The Edinburgh-USA routes also use a B737-MAX so I’m not sure how that would work.


  • #1637
    ratracer
    Registered Users, Registered Users 2 Posts: 3,314 ✭✭✭ratracer


    LXFlyer wrote: »
    The Edinburgh-USA routes also use a B737-MAX so I’m not sure how that would work.

    The CS team really don’t have a clue about what’s going to happen from April 1st on at the moment.


  • #1638
    DK224
    Registered Users Posts: 326 ✭✭DK224


    Purchased 2 tix with Norwegian from Dublin to Providence May 2nd. If the current setup with a flight into Stewart and bus to Providence is still in effect i'll arrive 6hrs late.

    So my best option is to book Aer Lingus to Boston instead and look for a Norwegian refund or switch the Norwegian flight to the previous day, but as everyone is finding out their Customer Service is in the dark!


  • #1639
    ratracer
    Registered Users, Registered Users 2 Posts: 3,314 ✭✭✭ratracer


    Sure it’s all gonna be ok, says Cork Airport spokesman.......

    https://amp.independent.ie/breaking-news/irish-news/norwegian-airlines-to-resume-transatlantic-flights-as-jets-brought-in-to-replace-grounded-boeing-737-max-8-37947978.html


    I don’t think 737-800’s have the range for trans Atlantic flights?


  • #1640
    errlloyd
    Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭errlloyd


    ratracer wrote: »
    Sure it’s all gonna be ok, says Cork Airport spokesman.......

    https://amp.independent.ie/breaking-news/irish-news/norwegian-airlines-to-resume-transatlantic-flights-as-jets-brought-in-to-replace-grounded-boeing-737-max-8-37947978.html


    I don’t think 737-800’s have the range for trans Atlantic flights?

    Some posters on here before said they were used to the route at the start, but if there were unfavourable winds they occasionally had to refuel in Canada.


  • #1641
    kub
    Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    errlloyd wrote: »
    Some posters on here before said they were used to the route at the start, but if there were unfavourable winds they occasionally had to refuel in Canada.


    You are correct, when they started the service ex Cork, they used the 737 800. It did the job and i only ever recall reading on here once that a flight had to get a top up in Canada.
    I imagine Norwegian will be taking a hit here with regard to excess fuel usage but then that will just be put onto the invoice for Boeing.


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  • #1642
    Locker10a
    Moderators, Society & Culture Moderators Posts: 4,185 Mod ✭✭✭✭Locker10a


    kub wrote: »
    You are correct, when they started the service ex Cork, they used the 737 800. It did the job and i only ever recall reading on here once that a flight had to get a top up in Canada.
    I imagine Norwegian will be taking a hit here with regard to excess fuel usage but then that will just be put onto the invoice for Boeing.

    I don’t think using the original -800 is as viable for Norwegian as mentioned it occasionally needs fuel stops but I also think the revenue load is limited, so a certain number of seats are blocked


  • #1643
    Van.Bosch
    Registered Users, Registered Users 2 Posts: 2,931 ✭✭✭Van.Bosch


    Locker10a wrote: »
    I don’t think using the original -800 is as viable for Norwegian as mentioned it occasionally needs fuel stops but I also think the revenue load is limited, so a certain number of seats are blocked

    Also it’s not as if they have spare -800’s. To use one they need to pull it from another less profitable route.


  • #1644
    Tenzor07
    Registered Users, Registered Users 2 Posts: 8,999 ✭✭✭Tenzor07


    Norwegian will have to use the NG's for ORK and SNN, don't think there's a bunch of 787's available for those routes..

    Once the NG's have Etops then should be no issue on those routes...


  • #1645
    Locker10a
    Moderators, Society & Culture Moderators Posts: 4,185 Mod ✭✭✭✭Locker10a


    Tenzor07 wrote: »
    Norwegian will have to use the NG's for ORK and SNN, don't think there's a bunch of 787's available for those routes..

    Once the NG's have Etops then should be no issue on those routes...

    But they’re not “no issue” as has been mentioned above


  • #1646
    ratracer
    Registered Users, Registered Users 2 Posts: 3,314 ✭✭✭ratracer


    Hopefully if they combine routes they will dep ORK. I think if that happens I can refund my SNN-PVD flight?


  • #1647
    Tenzor07
    Registered Users, Registered Users 2 Posts: 8,999 ✭✭✭Tenzor07


    Locker10a wrote: »
    But they’re not “no issue” as has been mentioned above

    NG should make it to Stewart from DUB and SNN... Just...

    Cork.. probably less passengers/fuel so a stop in Canada or Greenland


  • #1648
    Locker10a
    Moderators, Society & Culture Moderators Posts: 4,185 Mod ✭✭✭✭Locker10a


    Tenzor07 wrote: »
    NG should make it to Stewart from DUB and SNN... Just...

    Cork.. probably less passengers/fuel so a stop in Canada or Greenland

    And as mentioned above that creates a less than ideal situation for norwegian and adds costs to their operation.
    The NG will probably need seat blockers for some routes, it will also mean a higher fuel bill, and more schedule disruption with fuel stops.
    Also as mentioned the NGs they have will already be pencilled in to operate their European short haul routes for the busy summer season! They won’t just have a few spare lying around. Norwegian will make a commercial decision based on profits when it comes to where they deploy their remaining aircraft.


  • #1649
    kub
    Registered Users, Registered Users 2 Posts: 6,555 ✭✭✭kub


    I wonder with the way the operation used to go in Cork, the plane used to arrive in at approx 7am and then be parked up until 16:30 for the return service.
    Will they utilise the aircraft further during the downtime?


  • #1650
    Locker10a
    Moderators, Society & Culture Moderators Posts: 4,185 Mod ✭✭✭✭Locker10a


    kub wrote: »
    I wonder with the way the operation used to go in Cork, the plane used to arrive in at approx 7am and then be parked up until 16:30 for the return service.
    Will they utilise the aircraft further during the downtime?

    No, they’d have to position in a new crew to do so


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  • #1651
    Limpy
    Users Awaiting Email Confirmation Posts: 1,105 ✭✭✭Limpy


    I asked them would they change the Plane on the website that operates these routes, as the website shows the max. I said are the flights going ahead and that I will quote you? He said Dublin and Shannon will get the Dreamliner to PVD.


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