SportsDirect.com

vicwatson · 20-03-2013 9:45am

Old Jim wrote: »

Have have people faired in returning goods to SportsDirect?
Bought shoes but they sent the wrong size.
Do they refund the postage charges? How do you inform them what was the postage cost?

Best of luck in finding out. Their cs is brutal.

maximoose · 20-03-2013 10:07am

Old Jim wrote: »

Have have people faired in returning goods to SportsDirect?
Bought shoes but they sent the wrong size.
Do they refund the postage charges? How do you inform them what was the postage cost?

They don't refund the postage, their T&Cs state it's up to you to pay return postage. I returned a pair of trainers before, cost me about €6.50 to post and had the exchanged trainers back with me about a week later.

There should be a returns form in with the invoice attached to the parcel bag your shoes came in you can fill in for returns, if not it's on their website.

80s Child · 20-03-2013 10:21am

Rushden wrote: »

Mine was the same as this, turned out one of my items was out of stock and they emailed me saying the rest of the order was being delivered , took just over a week to arrive from date of order

Cheers for that; I'm at ready to ship now. Worried about sizes and sh1t but hopefully all will be good!

PaddyCar · 20-03-2013 10:31am

Anyone know what happens if your not at home when dhl are delivering?

andrew1977 · 20-03-2013 10:37am

PaddyCar wrote: »

Anyone know what happens if your not at home when dhl are delivering?

They will normally call you if you aint home when they attempt delivery.
Then you can sort out with the driver about delivering to another house/neighbour/friend etc in the area.
If they cant get hold of you, they will try delivery again next day to your house.
If after a couple of attempts and no success with delivery, normally the package will be sent back to the DHL depot for further follow up to get the package to you.
After that , it will be returned to sports direct.

Ardennes1944 · 20-03-2013 12:47pm

sportsdirect havent passed on my number once so ive rang dhl 3 times each timer i get something ordered so they can pass it on

snubbleste · 20-03-2013 12:49pm

Ardennes1944 wrote: »

sportsdirect havent passed on my number once so ive rang dhl 3 times each timer i get something ordered so they can pass it on

You stick the phone number in the address to save that trouble.

Could people post their bargains!

maximoose · 20-03-2013 1:03pm

Base Layer top €10.99

Got one of these last week and have used it a few times, every bit as good as Nike/Canterbury ones I have owned before

(Order a size up than normal though, f*ckin hell they are tight!)

Ardennes1944 · 20-03-2013 1:05pm

snubbleste wrote: »

You stick the phone number in the address to save that trouble.

Could people post their bargains!

i did! and i attached it with my paypal too

Bummer1234 · 20-03-2013 1:13pm

Got a adidas speed cell for my boots to track my running, Then checked my bank this morning and noticed i didn't change from Pound to Euro and Im now charged for the extra Exchange rate....Sickend!!!

Anyway...Order mine on Sunday and was viewing my DHL tracking and its still stuck on "Shipment information received"? Anyone else order Monday or Tuesday and getting a quicker movement than i am?

ft9 · 20-03-2013 1:57pm

Bummer1234 wrote: »

Got a adidas speed cell for my boots to track my running, Then checked my bank this morning and noticed i didn't change from Pound to Euro and Im now charged for the extra Exchange rate....Sickend!!!

Anyway...Order mine on Sunday and was viewing my DHL tracking and its still stuck on "Shipment information received"? Anyone else order Monday or Tuesday and getting a quicker movement than i am?

I ordered Saturday and delivered this morning.

irishproduce · 20-03-2013 2:33pm

I got two mugs off them in one order!
Man, they are some size aren't they!!

Snoopy1 · 20-03-2013 2:37pm

Got my delivery today
No mug though

PaddyCar · 20-03-2013 3:19pm

Got my delivery today
Massive mug included

Snoopy1 · 20-03-2013 3:21pm

PaddyCar wrote: »

Got my delivery today
Massive mug included

That is not fair

Ardennes1944 · 20-03-2013 3:21pm

Just got my order, 2nd mug out of 3 deliveries. As I said, if anyone in cork wants the feckin thing you can have it

blastman · 20-03-2013 3:21pm

Bummer1234 wrote: »

Got a adidas speed cell for my boots to track my running, Then checked my bank this morning and noticed i didn't change from Pound to Euro and Im now charged for the extra Exchange rate....Sickend!!!

Anyway...Order mine on Sunday and was viewing my DHL tracking and its still stuck on "Shipment information received"? Anyone else order Monday or Tuesday and getting a quicker movement than i am?

Ordered Sunday, but up to this morning, there had been no update to the DHL info since Monday, when the package entered their system.

dabbler2004 · 20-03-2013 3:47pm

Received my order today including a mug or 'soup bowl' as herself called it :-) . left their warehouse yesterday morning at 6 and had it here by 1 o'clock today, pretty good going.

blinkey 101 · 20-03-2013 4:32pm

Just received my 4 polo shirts today slazenger lovely tops but the thing is I ordered Xl to be on safe side thinking they would of been a large size,
if you get my drift so if anyone wants to buy them drop me a pm still got tags and bags . Only got them this morning

blinkey 101 · 20-03-2013 4:33pm

Bummer1234 wrote: »

Got a adidas speed cell for my boots to track my running, Then checked my bank this morning and noticed i didn't change from Pound to Euro and Im now charged for the extra Exchange rate....Sickend!!!

Anyway...Order mine on Sunday and was viewing my DHL tracking and its still stuck on "Shipment information received"? Anyone else order Monday or Tuesday and getting a quicker movement than i am?

I ordered stuff last Thursday but its still saying my stuff is in Leeds ?

80s Child · 20-03-2013 4:38pm

blinkey 101 wrote: »

I ordered stuff last Thursday but its still saying my stuff is in Leeds ?

Same as; well I ordered last Friday and it's still sitting in Leeds, but one of my items was out of stock, hence the delay..

Quick question, has anyone bought any of the Karrimor trail running shoes?? Just wondering what the feedback is like..

Snoopy1 · 20-03-2013 5:07pm

If I dont get my mug with a second order its possible I will have a tantrum!!!

vicwatson · 20-03-2013 5:57pm

80s Child wrote: »

Cheers for that; I'm at ready to ship now. Worried about sizes and sh1t but hopefully all will be good!

Their Adidas Junior Running shoe sizes listed on their website ARE WRONG, just as you know.

I was lucky in that I got a size slightly bigger so they'll do for the future but I'd have been peed off had I got the wrong size due to their error and then had to pay to ship them back to them, even though it was their fault.

Mikeyt086 · 20-03-2013 6:07pm

Just got my order, about €160 total. No mug. Been ordering from them for over a year and never a mug. I feel like a mug.

Snoopy1 · 20-03-2013 6:10pm

Mikeyt086 wrote: »

Just got my order, about €160 total. No mug. Been ordering from them for over a year and never a mug. I feel like a mug.

Im with you there!!

blade1 · 20-03-2013 6:11pm

Ardennes1944 wrote: »

Just got my order, 2nd mug out of 3 deliveries. As I said, if anyone in cork wants the feckin thing you can have it

would it fit in the boot of my car?

Ardennes1944 · 20-03-2013 7:23pm

Yes, unless you have a Toyota IQ, then it may be a struggle

blade1 · 20-03-2013 7:27pm

Ardennes1944 wrote: »

Yes, unless you have a Toyota IQ, then it may be a struggle

ah bollox....oh well, thanks anyway:(

RidleyRider · 20-03-2013 7:40pm

Got a mug today and she sure holds a fine cuppa!!

Gonna order more stuff off them tomorrow. Ordered last Friday and my stuff arrived today.

lindtee · 20-03-2013 7:42pm

I had ordered what was described as a 5 pack of socks in my first order but only received one pair:( I sent an email off to sportsdirect last week and got full refund for the 5 pack today. Given past experiences I didn't expect such an outcome!

Kenjataimu · 20-03-2013 7:59pm

lindtee wrote: »

I had ordered what was described as a 5 pack of socks in my first order but only received one pair:( I sent an email off to sportsdirect last week and got full refund for the 5 pack today. Given past experiences I didn't expect such an outcome!

Out of interest, what email did you use?

lindtee · 20-03-2013 8:04pm

Proco Jr. wrote: »

Out of interest, what email did you use?

Sorry, It wasn't actually an email:o It was the online form http://www.sportsdirect.com/CustomerServices/ContactUs/ContactForm.aspx Does take a while for them to reply though. It has the contact email on that form for sportsdirect as cs@sportsdirect.com

Kenjataimu · 20-03-2013 8:12pm

lindtee wrote: »

Sorry, It wasn't actually an email:o It was the online form http://www.sportsdirect.com/CustomerServices/ContactUs/ContactForm.aspx Does take a while for them to reply though. It has the contact email on that form for sportsdirect as cs@sportsdirect.com

I emailed them before xmas through both the contact form & the CS email and never received a response until I emailed them at paypal@sportsdirect.com.

But I guess xmas would have been crazy for them.

penev10 · 20-03-2013 8:19pm

When did they change their EU shipping to 1euro?!? Wow, way more bargainous. It was always 7 or 8 iirc.

Rushden · 20-03-2013 9:36pm

Tracking says they tried to deliver and I wasn't home, was home all day and didnt even get a phonecall

Darr3nG · 20-03-2013 9:47pm

Just got my first order...

Very happy with the stuff - extremely happy with the mug!!!

Binka · 20-03-2013 9:49pm

My order came today (massive mug included!) that I ordered on 12th.
12 tshirts and pleased with nearly all of them.
The size specs are good on all of the Slazenger and Everlast (XXL) but the No Fear one, more like an XL.
The Olympic ones are good sizes and nice quality too.
Will definitely stock up on the slazengers, you can't go wrong with basic t's at that price.
The Everlast classic v neck t's have lots of nice detail and a good shape.
The only one that I wouldn't go for again is a Lonsdale one with "Original" written across the front of it, not because of the size but because the quality isn't good. It looks like one of those t's that loses its shape when you wash it.

hmm...time to place an order for some hoodies now!

blade1 · 20-03-2013 9:50pm

Rushden wrote: »

Tracking says they tried to deliver and I wasn't home, was home all day and didnt even get a phonecall

ring the courier company.
they sometimes say that if the sender hasn't given them your phon number.

vicwatson · 20-03-2013 10:08pm

RidleyRider wrote: »

Got a mug today and she sure holds a fine cuppa!!

Gonna order more stuff off them tomorrow. Ordered last Friday and my stuff arrived today.

Sure its a small swimming pool !!

markie29 · 20-03-2013 10:45pm

i have 2 mugs

i just used a different name on my 2nd account.

vicwatson · 20-03-2013 10:50pm

I know this is NOT going to be popular but why the heck is everyone going mad over the mug?

For a start they are horrible red, white and blue

For a second start, they are wayyyyy too biggg for tea and the likes (ok for beer though ;-))

And lastly, I've never even used mine, it's taking up a lot of space in my cupboard !

RidleyRider · 20-03-2013 11:46pm

vicwatson wrote: »

I know this is NOT going to be popular but why the heck is everyone going mad over the mug?

For a start they are horrible red, white and blue

For a second start, they are wayyyyy too biggg for tea and the likes (ok for beer though ;-))

And lastly, I've never even used mine, it's taking up a lot of space in my cupboard !

To answer your silly rant;

1. We like free stuff.
2. We just want to feel apart of the 'mug' crew

And finally, it's perfect for tea! The more tea the better!

Vego · 20-03-2013 11:58pm

Mug envy ....Love it

80s Child · 21-03-2013 12:05am

Did anyone buy any of the karrimor trail running shoes? Thinking of getting a pair but wondering if thery're worth it.

Cheers

Trhiggy83 · 21-03-2013 12:13am

80s Child wrote: »

Did anyone buy any of the karrimor trail running shoes? Thinking of getting a pair but wondering if thery're worth it.

Cheers

They look good quality, for 20 yoyos you cant go wrong

vicwatson · 21-03-2013 12:17am

RidleyRider wrote: »

To answer your silly rant;

1. We like free stuff.
2. We just want to feel apart of the 'mug' crew

And finally, it's perfect for tea! The more tea the better!

Eh, it was a joke, sorry you didn't get it (or a mug:D)

irishproduce · 21-03-2013 12:25am

Have to return 4 pants. All the same size on the tags but two are too small and two are wayyyy too big (be careful with the no fear jeans. They are like black bags). What is the cheapest method of getting the back to them?