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Vodafone fiber not working
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Guys my wifi is still completely out and I'm going up the walls! I have a SIRO box and white modem. Called the helpline who advised to switch it on and off again, did not work. Otherwise there was a 99 minute wait for their helpline...Does anyone have a fix?? The 192 login isn't working either. I am working from home and really need it fixed by tomorrow so any help would be massively appreciated
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Legal_Eagle_95 wrote: »Guys my wifi is still completely out and I'm going up the walls! I have a SIRO box and white modem. Called the helpline who advised to switch it on and off again, did not work. Otherwise there was a 99 minute wait for their helpline...Does anyone have a fix?? The 192 login isn't working either. I am working from home and really need it fixed by tomorrow so any help would be massively appreciated
Have you tried a wired connection directly to the router?0 -
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intersky69 wrote: »Am I the only one still having problems with Vodafone’s services since last Friday? The broadband came back yesterday, but TV still down. I was on the blower for two hours this morning before I got someone from Support. She said she’d phone me back in a few minutes, that was at 11.55 this morning and I’m still waiting. Terrible customer service. I am only 3 months with them and considering how they treated me this weekend I would like to change provider. As far as I am concerned, I entered into a contract with Vodafone 3 months ago, but they are not delivering the service I am paying for, so I want out. If I did cancel, what issues should I expect ? Will other providers take issue with this ? There doesn’t seem to be any protections in this country for consumers. Comreg is toothless.
A million apologies if this has already been tried, but I had the same issue after the Friday outage - internet was working but no TV picture on the TV box.
So I power cycled it (i.e. pulled the plug, waited 10 secs and plugged it in again) - lo and behold I was told there was an update waiting, so I updated the box and TV was back again ...
Just my experience with the recent outage
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