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Bullet HQ

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    #32
    ObiTwoKenobi
    Registered Users Posts: 45 ✭ObiTwoKenobi


    vintagecosmos wrote: »
    Since I plugged wave so much :( looks like I'll need an alternative

    https://community.waveapps.com/discussion/9686?utm_medium=email&_hsmi=101479219&_hsenc=p2ANqtz-_OnhKLRMlhMldE0TTROi84BIqsB7lEHmF60D_8kAJMf3BlW7y7ASpRoOdEefE4ISA0Kz70vWM59kGMMLc2_M77b6RWeQ&utm_content=101479219&utm_source=hs_email

    Pity - this is only going to strengthen Bullet's position.


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    #33
    John_Mc
    Registered Users Posts: 2,790 ✭✭✭John_Mc


    ObiTwoKenobi wrote: »
    OK so Bullet are obliged to retain your data but not obliged to give you access to it without payment.
    I assume that is legal under the current laws? Just interested in any opinions out there.

    For what it's worth my advice would be to get your data off the system (and also at regular intervals if you stay on board) for sake-keeping but they don't make that particularly easy. As far as I know there is no bulk dump for everything at once.

    I asked them to give me access to export my data or I'd submit a request under GDPR. They gave me 2 days free access.

    You can export everything in the settings. At least I think it's everything but I haven't verified it yet.


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    #34
    Trojan
    Registered Users Posts: 16,402 ✭✭✭✭Trojan


    I've used FreeAgent (which is UK based) for about 11 years now.

    I initially used it purely for invoicing (it supports Stripe & Paypal), but they have a full accounting system built in, which works great.

    Recently I've had trouble connecting the BOI banking feed, and that has caused me to have to manually upload transactions, which is a pain, so I am considering moving to QuickBooks, but I'll probably stick with FreeAgent until 2020 accounts are completed next year.

    🎙️ The Recognized Authority Podcast



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    #35
    ironclaw
    Registered Users Posts: 8,004 ✭✭✭ironclaw


    ObiTwoKenobi wrote: »
    OK so Bullet are obliged to retain your data but not obliged to give you access to it without payment.
    I assume that is legal under the current laws? Just interested in any opinions out there.

    Under GDPR, a company can charge a small fee (I think it's capped at 12EUR or something) to process a request. It's not widely known but it is part of the guidelines. However, that applies to an individual requesting their data.

    As you would be asking for bulk export of your data as a business, it would depend on the contract and the terms in place. In theory, it should be free, as any well-designed system would have the ability to self serve and trigger a bulk export. The cost is minimal from the tech side. But if they had to do some digging and collecting, they could charge a reasonable fee for the export. The big question would be what is a 'reasonable' fee. Legally though, they could charge you for their time to do it.


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    #36
    return guide
    Registered Users Posts: 631 ✭✭✭return guide


    Anybody having trouble logging on to Bullet since the new year?


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    #37
    John_Mc
    Registered Users Posts: 2,790 ✭✭✭John_Mc


    return guide wrote: »
    Anybody having trouble logging on to Bullet since the new year?

    I can login but it brings me straight to the page to enter my credit card details as I've cancelled all payments.

    It's useless now unless you pay them at least €320 a year


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    #38
    fm
    Registered Users Posts: 666 ✭✭✭fm


    return guide wrote: »
    Anybody having trouble logging on to Bullet since the new year?


    yes can't log on and no reply from them since yesterday.


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    #39
    vintagecosmos
    Registered Users Posts: 851 ✭✭✭vintagecosmos


    John_Mc wrote: »
    I can login but it brings me straight to the page to enter my credit card details as I've cancelled all payments.

    It's useless now unless you pay them at least €320 a year

    Jeepers. The definition of ransomware. Free forever.... Hope you get sorted.


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    #40
    John_Mc
    Registered Users Posts: 2,790 ✭✭✭John_Mc


    vintagecosmos wrote: »
    Jeepers. The definition of ransomware. Free forever.... Hope you get sorted.

    Yeah it really is scandalous stuff. Luckily for me I've switched from contracting to PAYE so I'm not as dependent on it.

    As a software engineer myself, I'm tempted to build a similar product that caters for the same user base that Bullet used to. I'd be nicer about it though and build a better product :pac:


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    #41
    vintagecosmos
    Registered Users Posts: 851 ✭✭✭vintagecosmos


    John_Mc wrote: »
    Yeah it really is scandalous stuff. Luckily for me I've switched from contracting to PAYE so I'm not as dependent on it.

    As a software engineer myself, I'm tempted to build a similar product that caters for the same user base that Bullet used to. I'd be nicer about it though and build a better product :pac:

    Plenty of grants out there if you do 😉


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    #42
    onedmc
    Registered Users Posts: 454 ✭✭onedmc


    John_Mc wrote: »
    Yeah it really is scandalous stuff. Luckily for me I've switched from contracting to PAYE so I'm not as dependent on it.

    As a software engineer myself, I'm tempted to build a similar product that caters for the same user base that Bullet used to. I'd be nicer about it though and build a better product :pac:

    I figure they are looking to be taken over and need to get rid of costly underpaying customers to make it viable for a purchaser.

    Also adding in payroll made it too complicated for a small company. Basic accounting features are easy to build but all the bells and whistles create the problems. Though it would be nice to see Irish VAT done right.


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    #43
    robbie1001
    Registered Users Posts: 1 ✭robbie1001


    Same as, I simply went in to check an invoice and was logged out. Just put up a trustpilot review for all that it is worth. Shady stuff no better than a switch and bait / scammers / ransome ware site.


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    #44
    John_Mc
    Registered Users Posts: 2,790 ✭✭✭John_Mc


    Yeah I left a review after seeing your post.

    It says a lot that they still have "free" in their twitter byline. Says a lot really


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