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Amazon Delivery Restrictions to Ireland

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    #182
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    Cabaal wrote: »
    But thats simply not the case, lots of stuff is taking longer then pre-covid to be delivered in the uk.

    Your falling into the trap Amazon want you to!

    Delivery to Ireland from Amazon is taking 2-3 days. Its the picking time that has gone mad and is taking 5-6 days.

    All my orders to UK addresses for Amazon Prime have been next day delivery, same order to Irish address 10-11 days.


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    #183
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,470 Mod ✭✭✭✭Cabaal


    GinSoaked wrote: »
    Your falling into the trap Amazon want you to!

    Delivery to Ireland from Amazon is taking 2-3 days. Its the picking time that has gone mad and is taking 5-6 days.

    All my orders to UK addresses for Amazon Prime have been next day delivery, same order to Irish address 10-11 days.

    :rolleyes:

    So a one simple user experience represents the reality for all uk customers?
    You're kidding me right?

    Countless UK orders are no longer being processed as fast as they used to be, previously if you lived in the UK you might order Tuesday morning, order dispatches Tuesday night and you have it Wednesday.

    Now its not uncommon to order Tuesday morning and your order dispatches on Thurday or Friday for delivery the next day. Order processing is slow because Amazon have been clear as day that they are prioritising some stuff over others. Some stuff takes even longer, especially stuff coming from fulfillment centres in Europe.

    Stuff like Fresh, Pantry, Prime Now food items and certain other orders take priority. Its all very simple and yet people cry discrimination
    :rolleyes::rolleyes::rolleyes:


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    #184
    1huge1
    Registered Users Posts: 6,171 ✭✭✭1huge1


    GinSoaked wrote: »
    Your falling into the trap Amazon want you to!

    Delivery to Ireland from Amazon is taking 2-3 days. Its the picking time that has gone mad and is taking 5-6 days.

    All my orders to UK addresses for Amazon Prime have been next day delivery, same order to Irish address 10-11 days.

    Exactly the same as I have experienced, once it is dispatched, the shipping time is only slightly longer then pre covid.

    Its the logistics of the warehouse that is slowing it up, I can only assume they are under orders to prioritise UK customers.

    Quite disappointing, especially when you are an Irish consumer paying for Prime, a waste of money at the moment in my opinion (unless you use their streaming services).

    Edit: In relation to the post above from Cabaal, I take your point, I can only provide anecdotal info that the same item being posted to the UK and Ireland is taking a lot longer in the warehouse than if shipping to the UK.
    My own peronal experience with this is the ordering of a TV off amazon that my brother in London bought the same day.
    He had the TV delivered within 48 hours, whereas I eventually cancelled my order after 3 weeks as no matter how many times I got in touch with customer support, they could not provide a reason as to why it was still "stuck" at the warehouse.


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    #185
    Suckit
    Registered Users Posts: 11,215 ✭✭✭✭Suckit


    I was ordering a laptop screen last week, amazon had the delivery date as 10th June, I clicked on the seller name, found their website (weirdly they don't sell on their site), ordered it on ebay, it was delivered last Monday.
    I did the same this week with some other equipment, but did order that stuff from the sellers site. I expect it far quicker than had it had to go through amazon packing and shipping service.


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    #186
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    Cabaal wrote: »
    :rolleyes:

    So a one simple user experience represents the reality for all uk customers?
    You're kidding me right?

    Countless UK orders are no longer being processed as fast as they used to be, previously if you lived in the UK you might order Tuesday morning, order dispatches Tuesday night and you have it Wednesday.

    Now its not uncommon to order Tuesday morning and your order dispatches on Thurday or Friday for delivery the next day. Order processing is slow because Amazon have been clear as day that they are prioritising some stuff over others. Some stuff takes even longer, especially stuff coming from fulfillment centres in Europe.

    Stuff like Fresh, Pantry, Prime Now food items and certain other orders take priority. Its all very simple and yet people cry discrimination
    :rolleyes::rolleyes::rolleyes:

    I get regular orders for my mother in the UK all manage to arrive either next day or within 48 hours.

    I do the same orders (where I can) as a test for Ireland and they all come up as 10-11 day delivery when An Post are still managing to do 3 day delivery once items are dispatched.

    I do regular orders for myself which all come out as 10-11 day delivery and as a test I also order (and then cancel) them to my mother in the UK and they come out as next day delivery.

    Just to test it I've made random orders of stuff Amazon say "Recommended for you, GinSoaked" because I thought maybe their algorithm had the sense to recommend stuff they can actually deliver to a Prime customer in a reasonable time frame but no always this 10 or more days if I use an Irish address or next day for a UK address.

    Tell you what you find something that will deliver to Ireland in 3 days?

    Its discrimination.


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    #187
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    1huge1 wrote: »
    ... they could not provide a reason as to why it was still "stuck" at the warehouse.

    Latest excuse I've had is that once you have placed an order they can't do anything about delivery times. In the past they have claimed to do all sorts of stuff to try and speed up delivery.


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    #188
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    GinSoaked wrote: »
    Your falling into the trap Amazon want you to!

    Delivery to Ireland from Amazon is taking 2-3 days. Its the picking time that has gone mad and is taking 5-6 days.

    All my orders to UK addresses for Amazon Prime have been next day delivery, same order to Irish address 10-11 days.

    Yeah it's pretty clear they're prioritising UK orders. I placed an order on 1st June which won't be delivered until the 12th, but when I checked the same items for delivery to Parcel Motel in NI, the delivery date was 2nd June. It's not anecdotal, anyone can do the same check and see it with their own eyes.


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    #189
    Discodog
    Registered Users Posts: 15,848 ✭✭✭✭Discodog


    Cabaal wrote: »
    :rolleyes:

    So a one simple user experience represents the reality for all uk customers?
    You're kidding me right?

    Countless UK orders are no longer being processed as fast as they used to be, previously if you lived in the UK you might order Tuesday morning, order dispatches Tuesday night and you have it Wednesday.

    Now its not uncommon to order Tuesday morning and your order dispatches on Thurday or Friday for delivery the next day. Order processing is slow because Amazon have been clear as day that they are prioritising some stuff over others. Some stuff takes even longer, especially stuff coming from fulfillment centres in Europe.

    Stuff like Fresh, Pantry, Prime Now food items and certain other orders take priority. Its all very simple and yet people cry discrimination
    :rolleyes::rolleyes::rolleyes:

    Seems a lot more than one to me.


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    #190
    Hurrache
    Registered Users Posts: 10,166 ✭✭✭✭Hurrache


    Cabaal wrote: »
    :rolleyes:

    So a one simple user experience represents the reality for all uk customers?
    You're kidding me right?

    Countless UK orders are no longer being processed as fast as they used to be, previously if you lived in the UK you might order Tuesday morning, order dispatches Tuesday night and you have it Wednesday.

    Now its not uncommon to order Tuesday morning and your order dispatches on Thurday or Friday for delivery the next day. Order processing is slow because Amazon have been clear as day that they are prioritising some stuff over others. Some stuff takes even longer, especially stuff coming from fulfillment centres in Europe.

    Stuff like Fresh, Pantry, Prime Now food items and certain other orders take priority. Its all very simple and yet people cry discrimination
    :rolleyes::rolleyes::rolleyes:

    There's a big thread elsewhere, but the fact is that order fulfillment for goods being shipped to Ireland is almost taking 2 weeks. When people order using the UK parcel motel and the likes address, there's no such delay.


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    #191
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Ordered a cable today for delivery on the 19th...switch to parcel motel and delivery is the 11th.

    This is similar to EVERY order I’ve had in the last 6 weeks or so. They are 100% prioritising deliveries to the UK over here.

    Prime is no longer worth it


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    #192
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,470 Mod ✭✭✭✭Cabaal


    GinSoaked wrote: »
    Its discrimination.
    noun
    noun: discrimination; plural noun: discriminations

    1.
    the unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex.
    "victims of racial discrimination"

    I'm out, dealing with this level of misuse of the word and foolishness just pains me.

    :rolleyes:


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    #193
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    Cabaal wrote: »
    I'm out, dealing with this level of misuse of the word and foolishness just pains me.

    :rolleyes:

    I belong to a group of people that live in Ireland. That group is being discriminated against.

    Your still welcome to prove the point you want to make by finding some items that Amazon will deliver to Amazon Prime customers in Ireland in less than 10 days.


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    #194
    Suckit
    Registered Users Posts: 11,215 ✭✭✭✭Suckit


    There are extenuating circumstances. Amazon UK are obviously going to prioritise UK customers. They very likely always have, but with businesses in the UK and Ireland not working at their full capacity it is just more noticeable. Food items, needed items etc. would get priority and then it would dribble down. If you are in Ireland ordering a non urgent item, for now, that is unfortunate but you will have to wait.
    If you want to possibly speed up delivery, try ordering from the sellers own site if it is not amazon.
    Even if it was Amazon UK+Ireland, UK would still be their bigger market and would be prioritised. They can't deliver most food or drink items here, so there is no worry of us ordering them in the near future.
    I have no doubt their orders have gone through the roof and their Irish warehouse/sorting may still be on lockdown, I don't know. But either of those factors would also contribute.
    You could ask amazon to give you back the prime months that have had not worked during lockdown, and they seem happy to do that, but for a few reasons deliveries to Ireland are slower at the minute for many items.
    It's not discrimination it's more likely prioritisation.


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    #195
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    Suckit wrote: »
    There are extenuating circumstances. Amazon UK are obviously going to prioritise UK customers. They very likely always have, but with businesses in the UK and Ireland not working at their full capacity it is just more noticeable. Food items, needed items etc. would get priority and then it would dribble down. If you are in Ireland ordering a non urgent item, for now, that is unfortunate but you will have to wait.
    If you want to possibly speed up delivery, try ordering from the sellers own site if it is not amazon.
    Even if it was Amazon UK+Ireland, UK would still be their bigger market and would be prioritised. They can't deliver most food or drink items here, so there is no worry of us ordering them in the near future.
    I have no doubt their orders have gone through the roof and their Irish warehouse/sorting may still be on lockdown, I don't know. But either of those factors would also contribute.
    You could ask amazon to give you back the prime months that have had not worked during lockdown, and they seem happy to do that, but for a few reasons deliveries to Ireland are slower at the minute for many items.
    It's not discrimination it's more likely prioritisation.

    No one would get that worked up if UK deliveries remained the same and Irish ones took an extra couple of days. An Post are taking an extra day thats understandable and a variable additional delay at the Amazon end might be expected but thats not whats happening.

    What is happening is that orders to an Irish address are having an automatic extra 7 days added to them on top of the 3 day An Post delivery time. So Amazon aren't picking any Irish orders until they are 7 days old. That isn't prioritising UK orders. Then think about it how is waiting 7 days to pick an order to Ireland helping to prioritise UK orders all its done is moved all Irish orders 7 days down the queue so after the first 7 days it makes no difference to the workload in the fulfillment center.


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    #196
    dougm1970
    Registered Users Posts: 1,125 ✭✭✭dougm1970


    how will this get here today, and not dispatched yet ? :)


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    #197
    davo2001
    Registered Users Posts: 3,317 ✭✭✭davo2001


    Don't bother talking to Amazon support about this, was onto them for around 90 mins and might as well be bashing my head against a wall (which i felt like doing during the conversation several times!)

    The only way they will start to change things is if people cancel their Prime membership in large numbers, which I have now done.

    Literally no point in paying for Prime now.


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    #198
    duffman13
    Registered Users Posts: 8,946 ✭✭✭duffman13


    I actually didnt mind waiting a week for most stuff even with prime when everywhere is closed, it was a fair enough trade and Amazon have been a life saver with a house move just before Lockdown

    However its actually gotten beyond a joke, Placed an order on Friday, some of the stuff has a delivery date of 7th of July, I went on and ordered one item I needed to Parcel Motel, to see what would happen. Item dispatched an hour after placing the order (Delivery due Wed) while my Irish order has a delivery date of 7th of July! That is nonsense, Ill be cancelling Prime for the foreseeable, no benefit at this point


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    #199
    grogi
    Registered Users Posts: 8,615 ✭✭✭grogi


    davo2001 wrote: »
    Don't bother talking to Amazon support about this, was onto them for around 90 mins and might as well be bashing my head against a wall (which i felt like doing during the conversation several times!)

    The only way they will start to change things is if people cancel their Prime membership in large numbers, which I have now done.

    Literally no point in paying for Prime now.

    I was talking to them but they couldn't get a hint that I wanted free Prime extension...

    I still use Prime Video and Prime Music, so it isn't wihtout its metrits.


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    #200
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    Anyone logged into Amazon with an Irish address and using Prime can now see that most if not all the Prime delivery times (sold by Amazon) are marked up as 11 days away.


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    #201
    Discodog
    Registered Users Posts: 15,848 ✭✭✭✭Discodog


    Just ordered some boots. 1 day to UK 14 days to Ireland


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    #202
    rebeve
    Registered Users Posts: 856 ✭✭✭rebeve


    One of my long lost packages arrived today out of the blue .I have got a refund already .Just wondering will Amazon take payment again automatically or will I

    have to make contact .


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    #203
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    rebeve wrote: »
    One of my long lost packages arrived today out of the blue .I have got a refund already .Just wondering will Amazon take payment again automatically or will I

    have to make contact .

    Did you sign for it?


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    #204
    rebeve
    Registered Users Posts: 856 ✭✭✭rebeve


    GinSoaked wrote: »
    Did you sign for it?

    Collected it from depot , so they asked for id but wouldnt let me sign for it .


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    #205
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,856 Mod ✭✭✭✭whiterebel


    It’ll be updated as delivered. You should see thaton your Amazon account.


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    #206
    GinSoaked
    Closed Accounts Posts: 1,049 ✭✭✭GinSoaked


    whiterebel wrote: »
    It’ll be updated as delivered. You should see thaton your Amazon account.

    That was what I was going to say its been signed for even though you didn't sign for it so Amazon know you have it.

    If you don't want to pay for it then its a free return.


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    #207
    dougm1970
    Registered Users Posts: 1,125 ✭✭✭dougm1970


    my tv wall bracket that was down to be delivered today (ordered may 20) ...i got an email this morning saying its got a new delivery date.....july 23rd !!
    i cancelled it....got one from freetv.ie...ordered today, be here tomorrow.


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    #208
    DrZeuss
    Registered Users Posts: 880 ✭✭✭DrZeuss


    Ordered from Amazon on Saturday 6th, delivery to Parcel Wizard NI by Tuesday, or Ireland by next Friday 19th.
    Parcel Wizard delivered this morning to my home.

    If I still had Prime it would have been quicker to NI by 1 day but still the same 13 days to Ireland


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    #209
    ohnonotgmail
    Registered Users Posts: 40,209 ✭✭✭✭ohnonotgmail


    whiterebel wrote: »
    It’ll be updated as delivered. You should see thaton your Amazon account.

    i had an order from amazon recently that didnt turn up and amazon refunded me. it turned up 2 weeks later. it is still showing as not delivered on amazon.


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    #210
    stevek93
    Registered Users Posts: 3,088 ✭✭✭stevek93


    I order something recently then a few days later the carrier sent it back :confused:


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    #211
    Discodog
    Registered Users Posts: 15,848 ✭✭✭✭Discodog


    Might be fun if people here emailed jeff@amazon.com with a link to this thread


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