Callaway Preowned website - anyone used Parcel Motel etc?

JohnnyFlash · 01-09-2020 6:29pm #1

One of my young lads has expressed an interest in taking up golf, so instead of buying some old starter set, I said I'd invest a bit more and get him something decent from the past year or so. Happened upon the Callaway preowned website: https://eu.callawaygolfpreowned.com/

Spent the best of an hour selecting irons, woods, and wedges for him, and was about to drop the best part of £1000 when I find out the fúcking site only ships to the UK, despite the website having EU in its address.

Anyways, I wrote a fairly snotting email to them, and they replied back saying I wasn't the first to complain; they intend to add a notice to the site saying that despite it saying EU, it actually means UK, and that a small number of Irish customers had availed of An Post Address Pal.

Has anyone here ordered off the website, and if so, where did you have it shipped? I had an Uncle up North, but he died last year, so out of luck there. Interested in what shipping service you used, if you had any issue with oversized items etc.

copacetic · 01-09-2020 8:04pm

I’ve bought from US version, better selection, better offers, but got delivered direct, comes quickly via ups but got stung for customs each times. Could use US addresspal I guess. I buy clubs from UK all the time via parcel motel, up your insurance limit.

prawnsambo · 01-09-2020 8:08pm

copacetic wrote: »

I’ve bought from US version, better selection, better offers, but got delivered direct, comes quickly via ups but got stung for customs each times. Could use US addresspal I guess. I buy clubs from UK all the time via parcel motel, up your insurance limit.

Only problem with clubs in parcel motel is there are extra charges for oversize parcels and more if you get them delivered. So I'd go with addresspal who seem to have no issue with size.

JohnnyFlash · 01-09-2020 8:14pm

copacetic wrote: »

I’ve bought from US version, better selection, better offers, but got delivered direct, comes quickly via ups but got stung for customs each times. Could use US addresspal I guess. I buy clubs from UK all the time via parcel motel, up your insurance limit.

I know they have a better selection and better offers on the US side but what I don’t want it a 1000 euro worth of clubs suddenly becoming 1500 once I’ve paid customs on them. The UK site has a decent selection, especially as the young lad is a leftie and it’s hard find decent offers on last years clubs as most sites just order them in specifically for a leftie order.

charlieIRL · 01-09-2020 8:16pm

I'd be borrowing a set for him to start and then see if he's going to keep at it before buying a new set.

slave1 · 01-09-2020 8:16pm

Ordered from the US site plenty of times, no issues, lightening quick shipping and you can work out the C&E in advance

JohnnyFlash · 01-09-2020 8:24pm

charlieIRL wrote: »

I'd be borrowing a set for him to start and then see if he's going to keep at it before buying a new set.

He has played with me plenty of times, with borrowed clubs. He's keen to take it up now on a more regular basis, so I'd like him to get a decent set of clubs now rather than having to trade up in the next year or so.

slave1 wrote: »

Ordered from the US site plenty of times, no issues, lightening quick shipping and you can work out the C&E in advance

That's interesting. How can you calculate the customs and excise? I just don't want to get stung with some nasty surprise. The US is very light with left handed iron sets at the moment, but I presume they keep getting new stock.

slave1 · 02-09-2020 9:29am

JohnnyFlash wrote: »

That's interesting. How can you calculate the customs and excise? I just don't want to get stung with some nasty surprise. The US is very light with left handed iron sets at the moment, but I presume they keep getting new stock.

Nicely laid out here...

https://www.revenue.ie/en/importing-vehicles-duty-free-allowances/buying-of-goods-online-for-personal-use/buying-goods-from-outside-the-eu.aspx

From memory they use UPS who I think charge €14 as a handling charge

benji79 · 02-09-2020 11:30am

Think I read some place that the EU site was planning on delivering to more countries soon so that might mean delivery will be available to Ireland

JohnnyFlash · 02-09-2020 11:40am

benji79 wrote: »

Think I read some place that the EU site was planning on delivering to more countries soon so that might mean delivery will be available to Ireland

I pulled the trigger and ordered via the EU/UK website using Address Pal. I'll let people know how I get on.

There's some excellent deals on the EU website at the moment, especially for lefties. They gave me a 20% off voucher as well as a result of my 'feedback' email. So ended up buying an Epic Flash 3 wood alongside the rest of the order.

benji79 · 02-09-2020 1:10pm

JohnnyFlash wrote: »

I pulled the trigger and ordered via the EU/UK website using Address Pal. I'll let people know how I get on.

There's some excellent deals on the EU website at the moment, especially for lefties. They gave me a 20% off voucher as well as a result of my 'feedback' email. So ended up buying an Epic Flash 3 wood alongside the rest of the order.

Definitely let us know how it goes, I might be interested in a few bits myself

JohnnyFlash · 02-09-2020 11:34pm

benji79 wrote: »

Definitely let us know how it goes, I might be interested in a few bits myself

Well the order went through, and it shipped. I put in the Address Pal address in the delivery field, but when UPS sent me the shipping notification I noticed the Address Pal part of the address was missing. So my clubs are now in a UPS van to be delivered to John Flash in an industrial estate without any reference to the Address Pal service, or my unique ID.

Not ideal. Had to send another email to Callaway asking them to contact/update UPS with the correct address. In fairness they got back to me within 10 minutes saying they would. If there's a failed delivery tomorrow then UPS will contact me and I can give the proper address then.

Package is well within size and weight limits. Hope to have them by Monday.

IAmTitleist · 03-09-2020 11:52am

Intrigued by this 14 day policy of returns?

If you're buying second hand is it effectively, try it out and keep if you like. Send it back if you dont like it?!

slave1 · 03-09-2020 1:02pm

14 day return is surely the EU on-line change of mind compliance thing

durkadurka · 03-09-2020 1:51pm

I’ve been buying used lately and you’d be surprised what youd get on eBay, DoneDeal adverts and even Facebook.

JohnnyFlash · 03-09-2020 1:56pm

Received by An Post and currently in Heathrow. Might have them by Saturday at this stage.

slave1 · 03-09-2020 2:37pm

I've ordered from the US (Texas I think) on a Monday and had them Wednesday evening!!

benji79 · 03-09-2020 5:07pm

slave1 wrote: »

I've ordered from the US (Texas I think) on a Monday and had them Wednesday evening!!

Jesus that’s some speedy delivery

06-09-2020 7:31pm

JohnnyFlash wrote: »

Received by An Post and currently in Heathrow. Might have them by Saturday at this stage.

Did they arrive? Any issues with them?

benji79 · 08-09-2020 5:13pm

How did things go with the clubs?

JohnnyFlash · 14-09-2020 11:56pm

benji79 wrote: »

How did things go with the clubs?

Sorry, only replying now. Clubs arrived on the Saturday morning via An Post Address Pal. €17 quid delivery.

Very impressed with the clubs. The Steelhead XR irons were advertised on the website as being 'Like New'. They were new as they hadn't been taken out of their wrappers! €420 for 4-PW with graphite shafts. I know they are 2017-18 clubs, but perfect for the young lad.

One or two scuff marks on the wedges which were advertised as 'Very Good'. Mack Daddy 3 and Mack Daddy 4.

The driver, 3 wood, 5-hybrid were advertised as 'Like New' and don't appear to have ever been used on a course. The 2019 Big Bertha 3 had one scuff mark - the sort of thing you'd have on the club after a visit to the driving range.

Came to just short of 800 with the 20% discount applied for D, 3W, 5H, 4-PW, SW, 60 wedge.

benji79 · 15-09-2020 8:43am

€800 is good going for that many clubs which are obviously in great condition

Which driver & hybrid did you go with?

Luckycharms_74 · 15-09-2020 9:46am

I have ordered maveriks from mcguirks 6 weeks ago and still not arrived from Callaway. I paid deposit of €150 on them.
If I had knows about callaway preowned I would have gotten from here

.
Could I cancel from Mcguirks at this late stage.

The clubs were +.05 longer and graphite shaft but no idea or stiffness, the lie is regular i think

big_drive · 15-09-2020 9:55am

Luckycharms_74 wrote: »

I have ordered maveriks from mcguirks 6 weeks ago and still not arrived from Callaway. I paid deposit of €150 on them.
If I had knows about callaway preowned I would have gotten from here .
Could I cancel from Mcguirks at this late stage.

The clubs were +.05 longer and graphite shaft but no idea or stiffness, the lie is regular i think

Possibly but if they're classed as a custom order you could be caught as the specs are specific to you. I would expect some couple of bits to be thrown in extra for free for waiting that long, dozen balls or something

callaway92 · 15-09-2020 9:57am

Luckycharms_74 wrote: »

I have ordered maveriks from mcguirks 6 weeks ago and still not arrived from Callaway. I paid deposit of €150 on them.
If I had knows about callaway preowned I would have gotten from here .
Could I cancel from Mcguirks at this late stage.

The clubs were +.05 longer and graphite shaft but no idea or stiffness, the lie is regular i think

Why would you be spending a fortune on new clubs without knowing the shaft of what you're buying?

Luckycharms_74 · 15-09-2020 10:10am

big_drive wrote: »

Possibly but if they're classed as a custom order you could be caught as the specs are specific to you. I would expect some couple of bits to be thrown in extra for free for waiting that long, dozen balls or something

Yeah possibly that's true.

callaway92 wrote: »

Why would you be spending a fortune on new clubs without knowing the shaft of what you're buying?

tbh he just wrote down on a piece of paper the clubs and length and price. I should have guessed him on the full specs. Ill ring now for an update and ask

I'm after derailing the thread a bit sorry

Edit: Clubs were

Maverik Max - +0.5, standard lie, regular flex - graphite

golfguy1 · 15-09-2020 11:05am

Luckycharms_74 wrote: »

I have ordered maveriks from mcguirks 6 weeks ago and still not arrived from Callaway. I paid deposit of €150 on them.
If I had knows about callaway preowned I would have gotten from here .
Could I cancel from Mcguirks at this late stage.

The clubs were +.05 longer and graphite shaft but no idea or stiffness, the lie is regular i think

Mcguirks should have told you about the delays with custom clubs from Callaway atm.
I got irons from them but had to wait 5 weeks for my lob wedge.
Taylor made driver ordered 2 weeks ago won't be here till mid/late october

MarcusP12 · 16-09-2020 9:37am

I'm sure anyone who has had clubs delivered through parcel motel or address pal have probably copped this but i did a bit of research on delivery in advance of bidding on a club on ebay later to see what was the cheapest delivery route. Found out the package dimensions from the seller and based on this, would be costing 21 euro with parcel motel but with address pal, it would be 6.50 euro delivered to the door so would be saving a 10er compared to the seller delivering straight to me and about 15 if i went the parcel motel route.....

prawnsambo · 18-09-2020 8:52am

MarcusP12 wrote: »

I'm sure anyone who has had clubs delivered through parcel motel or address pal have probably copped this but i did a bit of research on delivery in advance of bidding on a club on ebay later to see what was the cheapest delivery route. Found out the package dimensions from the seller and based on this, would be costing 21 euro with parcel motel but with address pal, it would be 6.50 euro delivered to the door so would be saving a 10er compared to the seller delivering straight to me and about 15 if i went the parcel motel route.....

You can save a bit of money if you collect from the parcel motel depot instead of getting it delivered. This only makes sense if you don't have to drive miles to get there. But it is an option if you're Dublin based or within a reasonable distance. It's just off the M50 in Finglas.

MarcusP12 · 18-09-2020 9:24am

prawnsambo wrote: »

You can save a bit of money if you collect from the parcel motel depot instead of getting it delivered. This only makes sense if you don't have to drive miles to get there. But it is an option if you're Dublin based or within a reasonable distance. It's just off the M50 in Finglas.

That’s good to know thanks! I’d be passing it on the m50 to and from work alright so worth looking into that kind of option down the line....

01-10-2020 6:47pm

Got an email today from them, they are now shipping to Ireland as well as other EU countries.

JohnnyFlash · 01-10-2020 9:20pm

Valentina Glamorous Beginner wrote: »

Got an email today from them, they are now shipping to Ireland as well as other EU countries.

I was exceptionally happy with the quality of the clubs I bought for the young fellow on this site. The site itself is comically slow though. It's like someone on the other end is checking out the back to see if the clubs you want are still in stock.

Darc19 · 01-10-2020 9:32pm

Free delivery to ireland on orders over €170

Site horrendously slow.

Probably caused by images being too big when they uploaded them to the site.

Might be better on a desktop.

spacecoyote · 03-10-2020 11:16am

Darc19 wrote: »

Free delivery to ireland on orders over €170

Site horrendously slow.

Probably caused by images being too big when they uploaded them to the site.

Might be better on a desktop.

Its equally slow on a desktop, and I found that, on the EU site, the club specs dont show up when you click on them on a desktop. Just a blank screen with an X

The main site seems to show specs without issue, just the pre owned seems to have the problems

07-10-2020 5:12pm

Placed an order on Saturday and got the goods today. I ordered 3 irons, 2 described as 'good' condition and 1 as 'average'.

None of the irons have ever been hit, 2 still in new wrapping. They are in perfect condition, very happy with the purchase and will use again in the future.

You get a 10% discount code if you sign up for the newsletter btw.

Luckycharms_74 · 05-11-2020 10:21am

Has anyone bought the Mavrik hybrids? I got recommended one in Mcguirks when I got fitted for my irons. I'm not sure if it was a stock club or not.
I can't really go in and ask them the details

.

Its €289 in Mcguirks so I'm thinking to buy online. Do you guys recommend the USA or EU site

06-11-2020 12:01pm

Luckycharms_74 wrote: »

Has anyone bought the Mavrik hybrids? I got recommended one in Mcguirks when I got fitted for my irons. I'm not sure if it was a stock club or not.
I can't really go in and ask them the details .

Its €289 in Mcguirks so I'm thinking to buy online. Do you guys recommend the USA or EU site

You would definitely be better off using the EU site.

Luckycharms_74 · 07-11-2020 7:45pm

Valentina Glamorous Beginner wrote: »

You would definitely be better off using the EU site.

Just ordered a mavrik 4 hybrid. €171 after 10% discount . It’s very good condition so as posted above could be like new

Ivefoundgod · 07-11-2020 10:17pm

Where'd you get the 10% discount? Looking at similar club.

Luckycharms_74 · 08-11-2020 12:10am

Ivefoundgod wrote: »

Where'd you get the 10% discount? Looking at similar club.

As posted above sign up to newsletter and they email you code

Dayor Knight · 11-11-2020 6:22pm

Bought a gap wedge for my set on Saturday and arrived today, Wednesday. Brand new, delighted with it.

Luckycharms_74 · 11-11-2020 9:29pm

Luckycharms_74 wrote: »

Just ordered a mavrik 4 hybrid. €171 after 10% discount . It’s very good condition so as posted above could be like new

Club arrived today. It’s in pristine condition not a mark on it. I will defn order from Callaway again

benji79 · 04-03-2021 5:37pm

Has anyone used this website recently?

Is there any issues now around customs, brexit, etc

coillcam · 04-03-2021 10:33pm

benji79 wrote: »

Has anyone used this website recently?

Is there any issues now around customs, brexit, etc

I recently ordered from their US ebay store as it was cheaper than the main website at the time. The EU store didn't have the clubs I was looking for and price was still decent after factoring in shipping + customs. The package should hit the addresspal US depot on Monday and then another 1-2 weeks to Ireland if all goes to plan. I'll let you know how it goes.

benji79 · 05-03-2021 6:41pm

coillcam wrote: »

I recently ordered from their US ebay store as it was cheaper than the main website at the time. The EU store didn't have the clubs I was looking for and price was still decent after factoring in shipping + customs. The package should hit the addresspal US depot on Monday and then another 1-2 weeks to Ireland if all goes to plan. I'll let you know how it goes.

Brilliant I’d love to hear how that goes. The choice is way better alright on the US store if you’re looking for particular shafts etc

coillcam · 21-03-2021 1:35pm

Okay so I think this worked out very well for me.

AddressPal pricing - €15.99 for 3x clubs. This is the lowest fee.
Customs charges - €12ish inc the handling fee. I was expecting to pay €50-€60 tbh. Probably a labelling mistake by handling agent.
Arrived in AddressPal USA on 10th and delivered to me on 19th.

The clubs were in better condition than I expected.

1st Wedge "Like New" - plastic wrapper was removed but it is 100% untouched and new.
2nd Wedge (not Callaway) "Very Good" - Minor scuffs/dings from handling or sitting on display but probably unused.
Driving Iron "Very Good" - The club hasn't hit a ball, minor scuffs/dings from sitting in a bag or on display. Small bit of paint rubbed off.

If you're happy to wait for delivery I don't think you'll be disappointed. The quality of the clubs exceeded expectations. Just make sure you factor in customs charges as I'd expect to pay the full amount next time.

MarcusP12 · 21-03-2021 1:47pm

coillcam wrote: »

Okay so I think this worked out very well for me.
AddressPal pricing - €15.99 for 3x clubs. This is the lowest fee.

Customs charges - €12ish inc the handling fee. I was expecting to pay €50-€60 tbh. Probably a labelling mistake by handling agent.

Arrived in AddressPal USA on 10th and delivered to me on 19th.

The clubs were in better condition than I expected.
1st Wedge "Like New" - plastic wrapper was removed but it is 100% untouched and new.

2nd Wedge (not Callaway) "Very Good" - Minor scuffs/dings from handling or sitting on display but probably unused.

Driving Iron "Very Good" - The club hasn't hit a ball, minor scuffs/dings from sitting in a bag or on display. Small bit of paint rubbed off.

Wedge

If you're happy to wait for delivery I don't think you'll be disappointed. The quality of the clubs exceeded expectations. Just make sure you factor in customs charges as I'd expect to pay the full amount next time.

This is callaway us site for all 3 correct? It’s just u mention the wedge not being callaway....

benji79 · 21-03-2021 1:49pm

coillcam wrote: »

Okay so I think this worked out very well for me.
AddressPal pricing - €15.99 for 3x clubs. This is the lowest fee.

Customs charges - €12ish inc the handling fee. I was expecting to pay €50-€60 tbh. Probably a labelling mistake by handling agent.

Arrived in AddressPal USA on 10th and delivered to me on 19th.

The clubs were in better condition than I expected.
1st Wedge "Like New" - plastic wrapper was removed but it is 100% untouched and new.

2nd Wedge (not Callaway) "Very Good" - Minor scuffs/dings from handling or sitting on display but probably unused.

Driving Iron "Very Good" - The club hasn't hit a ball, minor scuffs/dings from sitting in a bag or on display. Small bit of paint rubbed off.

Wedge

If you're happy to wait for delivery I don't think you'll be disappointed. The quality of the clubs exceeded expectations. Just make sure you factor in customs charges as I'd expect to pay the full amount next time.

Brilliant thanks. I’m looking around at moment and the prices in likes of Golfbidder are gone huge. Probably get even higher when golf is given the go ahead again
Even with customs the US might still be a decent option

benji79 · 21-03-2021 1:50pm

MarcusP12 wrote: »

This is callaway us site for all 3 correct? It’s just u mention the wedge not being callaway....

That Callaway website has a section with other brands too

coillcam · 21-03-2021 2:22pm

benji79 wrote: »

Brilliant thanks. I’m looking around at moment and the prices in likes of Golfbidder are gone huge. Probably get even higher when golf is given the go ahead again
Even with customs the US might still be a decent option

Golfbidder is ridiculously expensive for older clubs now. There was a time when you could get a bargain.

MarcusP12 wrote: »

This is callaway us site for all 3 correct? It’s just u mention the wedge not being callaway....

The wedge I bought was a Mizuno gap wedge that's the same model as my irons. I'm now playing 5-GW set and 54/58 in specialist wedges (PM grind). There's loads of 3rd party clubs, the selection varies widely depending on trade ins. I paid about $62 for that wedge in excellent condition and I won't get it for close to that here. Could be months before one appears on adverts or donedeal.

You can use the Callaway site but I used their ebay.com store for three reasons: Faster to search, faster checkout and the prices seemed a little lower at the time. I might use their own site next time though.

One last tip, if you found a specific club on ebay or Callaway's site there is a unique identifier attached to it. The same clubs/inventory are listed on both sites. You can use the identifier to get find the club and get more info.

The format of the identifier will be something like this example: Epic Flash driver - yhk1234567. Say you find that listing on Ebay, take the identifier and go to the Callaway pre-owned webpage for drivers. There's a little blue "+" plus icon next to the prices on the inventory. Click this to see the identifiers and this will let you see more club specs (lie, length, shaft, etc) which may be missing on ebay.

MarcusP12 · 21-03-2021 4:11pm

coillcam wrote: »

Golfbidder is ridiculously expensive for older clubs now. There was a time when you could get a bargain.

The wedge I bought was a Mizuno gap wedge that's the same model as my irons. I'm now playing 5-GW set and 54/58 in specialist wedges (PM grind). There's loads of 3rd party clubs, the selection varies widely depending on trade ins. I paid about $62 for that wedge in excellent condition and I won't get it for close to that here. Could be months before one appears on adverts or donedeal.

You can use the Callaway site but I used their ebay.com store for three reasons: Faster to search, faster checkout and the prices seemed a little lower at the time. I might use their own site next time though.

One last tip, if you found a specific club on ebay or Callaway's site there is a unique identifier attached to it. The same clubs/inventory are listed on both sites. You can use the identifier to get find the club and get more info.

The format of the identifier will be something like this example: Epic Flash driver - yhk1234567. Say you find that listing on Ebay, take the identifier and go to the Callaway pre-owned webpage for drivers. There's a little blue "+" plus icon next to the prices on the inventory. Click this to see the identifiers and this will let you see more club specs (lie, length, shaft, etc) which may be missing on ebay.

Thanks for the advice...that's interesting that they do non callaway also....does it represent good value though when you factor in customs? I used to use 3balls.com for a while and the prices seemed pretty good until you get the dreaded fedex letter with a bill for the duty which includes 16 quid for them to process it.....used to use ebay quite a bit but with brexit, that's not really a runner, unless anyone knows any loopholes....

Callaway Preowned website - anyone used Parcel Motel etc?

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