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Vodafone Black Friday Sale

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    #542
    smilgy
    Registered Users Posts: 359 ✭✭smilgy


    caper23 wrote: »
    when registering online do you use the new sim number or own personal email??

    Use the email address you used to place the order with. It will let check the order status this way.

    Beware, the process for registering is pretty dire. They send you a six digit pass code to verify the email, but it's entirely random if it arrives with a few minutes or hours..


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    #543
    yabadabado
    Registered Users Posts: 16,523 ✭✭✭✭yabadabado


    Curb Your Enthusiasm wrote: »
    Wasn't told either. Apparently stock issues.. Yet both colours are in stock now and when I ordered.

    Live chat:

    "The website does not get updated on the real time basis as far as the stock of the device is concerned"

    As a telecoms company, they are appalling.

    I was told mine was cancelled due to a rare technical glitch and to reorder and it would probably be ok .

    They are a shambles.


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    #544
    carbsy
    Registered Users Posts: 2,082 ✭✭✭carbsy


    yabadabado wrote: »
    I was told mine was cancelled due to a rare technical glitch and to reorder and it would probably be ok .

    They are a shambles.

    My order was apparently submitted incorrectly and I will have to wait up to 28 days for a friggin refund. Disgraceful carry on...


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    #545
    caper23
    Registered Users Posts: 141 ✭✭caper23


    smilgy wrote: »
    Use the email address you used to place the order with. It will let check the order status this way.

    Beware, the process for registering is pretty dire. They send you a six digit pass code to verify the email, but it's entirely random if it arrives with a few minutes or hours..
    didn't order anything yet or register. but do i use my own personal everyday email or make up a new one???


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    #546
    smilgy
    Registered Users Posts: 359 ✭✭smilgy


    caper23 wrote: »
    didn't order anything yet or register. but do i use my own personal everyday email or make up a new one???

    I don't think there should be any issues with using your regular email, especially if you're not already a Vodafone customer. Granted both my orders did get cancelled so your milage may vary!

    I doubt they would be sending too much marketing material, although who knows!


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    #547
    Curb Your Enthusiasm
    Registered Users Posts: 3,466 ✭✭✭Curb Your Enthusiasm


    yabadabado wrote: »
    I was told mine was cancelled due to a rare technical glitch and to reorder and it would probably be ok .

    They are a shambles.

    Second order now to be cancelled. First time they told me it was a porting issue, second time stock issue. Now they tell me its a technical issue that they've escalated and I can try to order again this afternoon... Jokers.


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    #548
    carbsy
    Registered Users Posts: 2,082 ✭✭✭carbsy


    Anyone know if they offer is available in store also? Might be safer just going in to b&m at this stage. Livid!


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    #549
    Curb Your Enthusiasm
    Registered Users Posts: 3,466 ✭✭✭Curb Your Enthusiasm


    carbsy wrote: »
    Anyone know if they offer is available in store also? Might be safer just going in to b&m at this stage. Livid!

    It is but be aware they force you to buy the 20 euro top up.


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    #550
    WestWicklow1
    Registered Users Posts: 1,194 ✭✭✭WestWicklow1


    Roberto_gas wrote: »
    Ok but ur order is not cancelled ??

    Not cancelled, but has been "Order released for picking" since 2020-11-17


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    #551
    Roberto_gas
    Registered Users Posts: 3,950 ✭✭✭Roberto_gas


    WestWicklow1 wrote: »
    Not cancelled, but has been "Order released for picking" since 2020-11-17

    Ok thanks....even my order is in that status...looks like ANpost is slow picking up deliveries !


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    #552
    SmallTeapot
    Registered Users Posts: 1,753 ✭✭✭SmallTeapot


    Curb Your Enthusiasm wrote: »
    It is but be aware they force you to buy the 20 euro top up.

    Can use the top-up towards any vodafone number?

    I have ordered twice and both have been cancelled.... 80euro pending on my bank account.

    I wonder does the same offer apply in store (i.e. 100euro off)


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    #553
    enviro
    Registered Users Posts: 1,291 ✭✭✭enviro


    Same offer applies in store. Got it this morning.


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    #554
    WestWicklow1
    Registered Users Posts: 1,194 ✭✭✭WestWicklow1


    enviro wrote: »
    Same offer applies in store. Got it this morning.

    Did you have to top up in store?


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    #555
    BatMaths
    Registered Users Posts: 48 ✭BatMaths


    If chat tells you your order is awaiting pickup, does that mean it won't get cancelled? Spoke to someone today, absolutely useless


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    #556
    yabadabado
    Registered Users Posts: 16,523 ✭✭✭✭yabadabado


    BatMaths wrote: »
    If chat tells you your order is awaiting pickup, does that mean it won't get cancelled? Spoke to someone today, absolutely useless

    I doubt they know themselves. At this stage I wouldn't trust its going to be fulfilled until the postman hands it over to me.


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    #557
    Westernworld.
    Closed Accounts Posts: 177 ✭✭Westernworld.


    Prob been asked

    Will Lyca work and what network do I name it for porting?


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    #558
    carbsy
    Registered Users Posts: 2,082 ✭✭✭carbsy


    How many digits are order numbers? Is it 8?


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    #559
    carbsy
    Registered Users Posts: 2,082 ✭✭✭carbsy


    Westernworld. wrote: »
    Prob been asked

    Will Lyca work and what network do I name it for porting?

    IIRC just choose 'other'. Again IIRC there are no other options....


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    #560
    WestWicklow1
    Registered Users Posts: 1,194 ✭✭✭WestWicklow1


    carbsy wrote: »
    How many digits are order numbers? Is it 8?

    Just tried to check that for you but vodafone.ie is down and out!!!


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    #561
    Wolftown
    Registered Users Posts: 150 ✭✭Wolftown


    enviro wrote: »
    Same offer applies in store. Got it this morning.

    Were you forced to top up €20? Have a sim ready to use for this but the online order process sounds like a nightmare!


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    #562
    WestWicklow1
    Registered Users Posts: 1,194 ✭✭✭WestWicklow1


    carbsy wrote: »
    How many digits are order numbers? Is it 8?

    10 digits beginning with 00


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    #563
    carbsy
    Registered Users Posts: 2,082 ✭✭✭carbsy


    WestWicklow1 wrote: »
    10 digits beginning with 00

    Ah cheers! :)


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    #564
    yabadabado
    Registered Users Posts: 16,523 ✭✭✭✭yabadabado


    carbsy wrote: »
    How many digits are order numbers? Is it 8?

    Its 8 digits.

    Edit:
    They could find my order with the 8 digits.


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    #565
    fdevine
    Registered Users Posts: 2,946 ✭✭✭fdevine


    WestWicklow1 wrote: »
    10 digits beginning with 00

    Seems there's transaction numbers & order numbers. Last order number I had appeared as the tansaction number on the invoice and neither are working this time around

    Both are 10 digits starting 00, just to confuse things further


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    #566
    Wolftown
    Registered Users Posts: 150 ✭✭Wolftown


    Have just ordered a white A21S online (no black in stock). Got an order number too, how long does it usually take for Vodafone to cancel the order?


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    #567
    Roberto_gas
    Registered Users Posts: 3,950 ✭✭✭Roberto_gas


    Wolftown wrote: »
    Have just ordered a white A21S online (no black in stock). Got an order number too, how long does it usually take for Vodafone to cancel the order?

    Pretty much straight away .. check with chat or online portal after 2-3 hours.


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    #568
    Wolftown
    Registered Users Posts: 150 ✭✭Wolftown


    Roberto_gas wrote: »
    Pretty much straight away .. check with chat or online portal after 2-3 hours.

    Will do, thanks


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    #569
    Curb Your Enthusiasm
    Registered Users Posts: 3,466 ✭✭✭Curb Your Enthusiasm


    Just picked one up in store but was forced to buy a top up for 20 euro. They just give it on a voucher though so you can always use it yourself, sell it on or pass it to a friend.


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    #570
    Quackster
    Moderators, Regional South Moderators Posts: 5,744 Mod ✭✭✭✭Quackster


    Curb Your Enthusiasm wrote: »
    Just picked one up in store but was forced to buy a top up for 20 euro. They just give it on a voucher though so you can always use it yourself, sell it on or pass it to a friend.
    It depends on the store though. Many stores won't give you a voucher but instead insist on applying the credit on the SIM that your number is ported over to.


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    #571
    Curb Your Enthusiasm
    Registered Users Posts: 3,466 ✭✭✭Curb Your Enthusiasm


    Quackster wrote: »
    It depends on the store though. Many stores won't give you a voucher but instead insist on applying the credit on the SIM that your number is ported over to.

    I'd imagine most will be sound about it if you tell them it's a gift. The call and collect team are based in one of the Cork stores and she told me that there's no issue giving a voucher, that this is standard practice. Just mention it when you collect and I'd imagine it'll be fine. Tell them a specific port date (I think you can go as far as a month later) and I'd imagine this'll be more likely.


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