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Virgin 1Gb now available.

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Comments

  • Registered Users, Registered Users 2 Posts: 1,513 ✭✭✭KildareP


    schmoo2k wrote: »
    Its also worth mentioning that anyone on a TV / phone bundle deal, the new speed works out cheaper for the next 12 months at 82 Euros a month (and you get the new modem, a free Chromecast dongle and some sports).

    I am in Cork city and the nearest competitor is < 100Mb so bit of a no brainer for me and I get to re-evaluate in 12 months (I may have my IPTV in a state I am happy with by then).

    But from past experience VM tend to have a "new" thing every 12 months or so and there will probably be a new 12 months deal (new horizon box anyone???). But for today I will save money by upgrading...
    There is indeed a new box being trialed at the moment called Horizon 360 which is based on the same platform as the V6 box in the UK but with the Horizon "skin" rather than TiVo.


    https://www.boards.ie/vbulletin/showthread.php?t=2058059052


  • Registered Users Posts: 1,386 ✭✭✭schmoo2k


    KildareP wrote: »
    There is indeed a new box being trialed at the moment called Horizon 360 which is based on the same platform as the V6 box in the UK but with the Horizon "skin" rather than TiVo.


    https://www.boards.ie/vbulletin/showthread.php?t=2058059052

    This is the third time now (by my count) - so won't hold my breath... (maybe in 12 months LOL).


  • Registered Users, Registered Users 2 Posts: 176 ✭✭djivide_


    schmoo2k wrote: »
    This is the third time now (by my count) - so won't hold my breath... (maybe in 12 months LOL).
    Its already available as upgrades if you are a customer


  • Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭Rattlehead_ie


    I was onto VM today and they are sending me out the New Hub (Media Hub v2). So will see what it's like. I'll need to set a baseline and do tests over the weekend with the current hub.


  • Registered Users, Registered Users 2 Posts: 9,529 ✭✭✭irishgeo


    I was onto VM today and they are sending me out the New Hub (Media Hub v2). So will see what it's like. I'll need to set a baseline and do tests over the weekend with the current hub.

    Have you signed up for 1gb or why are you getting it?


  • Registered Users, Registered Users 2 Posts: 29,484 ✭✭✭✭AndrewJRenko


    Am I right in thinking that this only adds value for wired devices? If you're largely connecting your work or home laptop and phones via wifi, getting 50-80 MBPS, then the router speed is a moot point, right?


  • Registered Users, Registered Users 2 Posts: 19,534 ✭✭✭✭Krusty_Clown


    schmoo2k wrote: »
    Its also worth mentioning that anyone on a TV / phone bundle deal, the new speed works out cheaper for the next 12 months at 82 Euros a month (and you get the new modem, a free Chromecast dongle and some sports).
    I think you might be looking at new customer pricing? If you're an existing customer, looking to upgrade, the pricing seems to be full whack.


  • Registered Users, Registered Users 2 Posts: 9,529 ✭✭✭irishgeo


    Am I right in thinking that this only adds value for wired devices? If you're largely connecting your work or home laptop and phones via wifi, getting 50-80 MBPS, then the router speed is a moot point, right?

    You could use the analogy of a road network. This improves the speed limit on the motorway and possibly how many lanes it has but because your living on a local road (WiFi) you still have to slow down to get to your house.

    If you get a new router it could improve the WiFi but that depends on the hardware in your device.


  • Registered Users, Registered Users 2 Posts: 9,326 ✭✭✭CoBo55


    schmoo2k wrote: »
    This is the third time now (by my count) - so won't hold my breath... (maybe in 12 months LOL).

    It's out already I've seen one in action very impressive, picture quality is fantastic, it's nice and quick too. Channel lineup is very poor compared to sky.


  • Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭Rattlehead_ie


    irishgeo wrote: »
    Have you signed up for 1gb or why are you getting it?
    No didn't sign up for it, sticking with the 360 product for now. I wanted to see what the modem was like (anything would be better than the Hub3 atm). May go for the 1g product at some point, so might as well have this in place. No harm in having a lookie


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  • Registered Users, Registered Users 2 Posts: 9,529 ✭✭✭irishgeo


    No didn't sign up for it, sticking with the 360 product for now. I wanted to see what the modem was like (anything would be better than the Hub3 atm). May go for the 1g product at some point, so might as well have this in place. No harm in having a lookie

    Care to tell us how you got it out of them?


  • Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭Rattlehead_ie


    irishgeo wrote: »
    Care to tell us how you got it out of them?

    I just asked. Whatsapp chat this morning, just said long term user. Wanted to replace my white Hub3 modem with the newer Black Media Hub, mentioned Id consider upgrading to 1G at a later date and boom, one will be here Monday morning. No upgrade and no renew contract.


  • Registered Users, Registered Users 2 Posts: 9,326 ✭✭✭CoBo55


    I just asked. Whatsapp chat this morning, just said long term user. Wanted to replace my white Hub3 modem with the newer Black Media Hub, mentioned Id consider upgrading to 1G at a later date and boom, one will be here Monday morning. No upgrade and no renew contract.

    Well done, let us know how it goes pity it doesn't have a usb port.


  • Registered Users, Registered Users 2 Posts: 9,529 ✭✭✭irishgeo


    I just asked. Whatsapp chat this morning, just said long term user. Wanted to replace my white Hub3 modem with the newer Black Media Hub, mentioned Id consider upgrading to 1G at a later date and boom, one will be here Monday morning. No upgrade and no renew contract.

    I'll try this myself.


  • Registered Users, Registered Users 2 Posts: 605 ✭✭✭FaganJr


    irishgeo wrote:
    I'll try this myself.


    Report back agent irishgeo


  • Registered Users, Registered Users 2 Posts: 470 ✭✭bob11


    FaganJr wrote: »
    Report back agent irishgeo

    I tried this ,but got a resounding No, even though I have been having issues with my Hub 3 and the tech diagnosed that I have a level problem. He is sending a tech to resolve but refused to upgrade the Hub 3.

    I had asked about upgrading to 1GB, but I cannot do it yet, as it I have a free TV concession and it not available to anyconcession holders yet, which seems a very strange decision. I have 3 boxes and I am paying €82 per month currently on 360 Mb, but didnt seem to matter ... If only I had a viable alternative ...


  • Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    Love to hear how you get on. if it was a lot better I'd upgrade the package for 6 months just to get it.

    Otherwise I'll jump to Eir for a year, or 18 months, whatever the contract is.


  • Registered Users Posts: 65 ✭✭Tempora


    beauf wrote: »
    I'll jump to Eir for a year, or 18 months, whatever the contract is.


    Haha good luck on that one. If you switch to Eir you'll be on Eir for life considering the stories going around about how they keep charging you despite cancellations, no phone support except for sales, sales transfers you to non-existent other support lines if you need any kind of cancellation/tech support, etc.


  • Registered Users, Registered Users 2 Posts: 2,624 ✭✭✭Thor


    No reason anyone who wants the new modem can't simply upgrade to 1gb, get the new modem and cancel before the 14 day cooling off period is up.

    Most likely they will continue with the new modem and you can say the new speed wasn't for you, and request to stay on whatever you were previously on, they will be more than happy to keep you as a customer.


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  • Banned (with Prison Access) Posts: 25 shipposter


    gibgodsman wrote: »
    I love all the posts from people who have no idea about how internet works, 1GB is absolutely great for most people, good luck streaming 4K easily with a 100Mb connection.

    You want to jump on the game streaming bandwagon with Stadia or Xbox Cloud Gaming? That 250Mb will struggle BAD.

    If your using your internet to its fullest, steaming in 4K, downloading games, watching on multiple devices, 1GB is a huge benefit, those suggesting 100Mb on 40+ devices is a good idea, id love to see how bad your kids ping is in anything they play online

    Starts off by berating "people who have no idea about how internet works"

    Proceeds to talk through his hole demonstrating how little he knows about how the internet works.


  • Registered Users, Registered Users 2 Posts: 9,326 ✭✭✭CoBo55


    shipposter wrote: »
    Starts off by berating "people who have no idea about how internet works"

    Proceeds to talk through his hole demonstrating how little he knows about how the internet works.

    Exactly:pac:


  • Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    bk wrote: »
    Cool, I'm curios, would you mind doing ping to boards.ie and google.ie and posting the results ?

    I'm curious is there any difference from their HFC network?



    Sounds like they are using RFoG (Radio Frequency over Glass) like they are doing in the UK:
    https://www.technological.co.uk/broadband-technologies-cable/

    It does make sense, it allows them to use network architecture, rather then two different ones and allows them to deliver their standard cable TV service (rather then an IPTV one which would be required over ethernet).



    Because those are the long term, ideal speeds, that can only be reached if you make a whole bunch of major changes. Like get rid of most of the existing TV channels and move to some sort of IPTV platform, upgrade lots of backend equipment and cabling, you'd need an even more powerful/expensive CPE, etc.

    It allows for a future upgrade path, but all that cost isn't justified given demand at the moment.

    Having said that I do think they should stretch to 100Mb/s upload on this product. I suspect they need to make some more changes to the network to make that happen.
    Ping to google is around 15-20ms. Don’t think its significantly different.


  • Moderators, Science, Health & Environment Moderators Posts: 16,967 Mod ✭✭✭✭Gonzo


    pings on Virgin do seem quite a bit higher than they used to back in the UPC days. I remember when UPC was well ahead of DSL/VDSL especially for UK pings, now it seems Eir and other operators give better pings not just on FTTH but on vdsl as well. Has something changed with Virgin in terms of latency, I remember their UK pings would be around 12 to 18 but now they are upwards of 20 in many cases.


  • Registered Users, Registered Users 2 Posts: 8,750 ✭✭✭degsie


    gibgodsman wrote: »
    I love all the posts from people who have no idea about how internet works, 1GB is absolutely great for most people, good luck streaming 4K easily with a 100Mb connection.

    You want to jump on the game streaming bandwagon with Stadia or Xbox Cloud Gaming? That 250Mb will struggle BAD.

    If your using your internet to its fullest, steaming in 4K, downloading games, watching on multiple devices, 1GB is a huge benefit, those suggesting 100Mb on 40+ devices is a good idea, id love to see how bad your kids ping is in anything they play online

    Ahem, for someone who knows EVERYTHING internet, 1GB=8Gb/s, this is not what VM are offering ;)


  • Registered Users, Registered Users 2 Posts: 189 ✭✭brimur69


    Advertised Speed* Expected Speed Range** Minimum Guaranteed Download Speed
    1140 Mbps. 1124 - 1145 Mbps 570 Mbps


    Saw this on the VM site and was curious if the new Hub has a 2.5Gbps WAN/LAN ports? Otherwise you are never getting anywhere near 1Gb and closer to 850Mb. So if you are in a 500/50 package then going up to 850/50 send like a waste to me


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  • Registered Users Posts: 384 ✭✭vapor trails


    I am getting Vodafone Gigabit broadband installed in Kilcock on Monday. Is this big news? I thought this was around a while


  • Registered Users, Registered Users 2 Posts: 932 ✭✭✭lotas


    brimur69 wrote: »
    Saw this on the VM site and was curious if the new Hub has a 2.5Gbps WAN/LAN ports?
    The intel chipset that it uses mentions 2.5Gb Ethernet... but cant find official specs, even in the Uk...


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    I was onto VM today and they are sending me out the New Hub (Media Hub v2). So will see what it's like. I'll need to set a baseline and do tests over the weekend with the current hub.

    When you get it please post the model number supplied.


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Gonzo wrote: »
    pings on Virgin do seem quite a bit higher than they used to back in the UPC days. I remember when UPC was well ahead of DSL/VDSL especially for UK pings, now it seems Eir and other operators give better pings not just on FTTH but on vdsl as well. Has something changed with Virgin in terms of latency, I remember their UK pings would be around 12 to 18 but now they are upwards of 20 in many cases.

    Pinging 35.176.0.252 with 32 bytes of data:
    Reply from 35.176.0.252: bytes=32 time=27ms TTL=239
    Reply from 35.176.0.252: bytes=32 time=25ms TTL=239
    Reply from 35.176.0.252: bytes=32 time=27ms TTL=239
    Reply from 35.176.0.252: bytes=32 time=24ms TTL=239

    ^ AWS in London

    Pinging 54.171.63.252 with 32 bytes of data:
    Reply from 54.171.63.252: bytes=32 time=13ms TTL=237
    Reply from 54.171.63.252: bytes=32 time=13ms TTL=237
    Reply from 54.171.63.252: bytes=32 time=12ms TTL=237
    Reply from 54.171.63.252: bytes=32 time=12ms TTL=237

    ^ AWS in Dublin

    Really not unreasonable. 240Mb DOCSIS.


  • Moderators, Regional Midwest Moderators Posts: 11,147 Mod ✭✭✭✭MarkR


    I tried getting a new modem out of them, also a resounding no. Unless I wanted to get onto sales about a new package. I'm with VM til january at least, then I'll move back to Siro.

    I can get it from Pure, Vodafone, or Sky in my area.

    E2268eo.png

    Virgin's pricing is gone crazy expensive over the years.

    Paying half price to virgin now, and that's costing me about 35 euro I think?


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  • Registered Users, Registered Users 2 Posts: 18,787 ✭✭✭✭kippy


    If working at home it's definitely useful.

    What kinda work do you do that makes the increase useful?


  • Registered Users, Registered Users 2 Posts: 701 ✭✭✭Sam the Sham


    I see that, along with the rollout of the 1Gb service, the 500Mbs has become the middle tier and the 360Mbs has disappeared.

    I'm on the 360Mbs now. Is this one of those things where I can expect an automatic upgrade to 500Mbs? Or will I have to wait for my contract to be up?


  • Registered Users, Registered Users 2 Posts: 176 ✭✭djivide_


    I see that, along with the rollout of the 1Gb service, the 500Mbs has become the middle tier and the 360Mbs has disappeared.

    I'm on the 360Mbs now. Is this one of those things where I can expect an automatic upgrade to 500Mbs? Or will I have to wait for my contract to be up?


    Virgin have done away with the automatic upgrades. with upc i was getting free upgrades from 30, 60, 120, 240 etc but since its rename to virgin I am still at 240 and I refuse to pay for the higher tiers and i did not want the hub3 router with the puma 6 chipset anyway. To be honest i am tempted to dump the whole lot for eir ftth but with a different provider. I was holding out for siro but its been on the "planned" phase for ages here and out of a 9months 1/2 price with virgin now.


  • Moderators, Science, Health & Environment Moderators Posts: 16,967 Mod ✭✭✭✭Gonzo


    ED E wrote: »
    Pinging 35.176.0.252 with 32 bytes of data:
    Reply from 35.176.0.252: bytes=32 time=27ms TTL=239
    Reply from 35.176.0.252: bytes=32 time=25ms TTL=239
    Reply from 35.176.0.252: bytes=32 time=27ms TTL=239
    Reply from 35.176.0.252: bytes=32 time=24ms TTL=239

    ^ AWS in London

    Pinging 54.171.63.252 with 32 bytes of data:
    Reply from 54.171.63.252: bytes=32 time=13ms TTL=237
    Reply from 54.171.63.252: bytes=32 time=13ms TTL=237
    Reply from 54.171.63.252: bytes=32 time=12ms TTL=237
    Reply from 54.171.63.252: bytes=32 time=12ms TTL=237

    ^ AWS in Dublin

    Really not unreasonable. 240Mb DOCSIS.

    That's grand probably for 90% of customers but for first person shooter online gamers the ping times on FTTH is significantly better. With Eir the Irish server returns 2ms and the UK one 13ms.

    I still remember the NTL/UPC days better pings, UK pings back then would be around 16 or 17. Either Virgin have changed the routing or done something else to increase the ping time.


  • Registered Users Posts: 65 ✭✭Tempora


    The key it appears is to talk to sales, not technical support.

    We rang today and got an upgrade to the 500Mbps package and the sales guy was happy to include the new DOCSIS 3.1 modem with that. He seemed a little confused by which modem was which and stuff but confirmed that it was a "Hitron DOCSIS 3.1" modem and that it was black and being used for the Gigabit service. They don't appear to be calling it the SuperHub 4 here in Ireland.

    Will be delivered by Nightline and I'll report back with how the setup process goes. I imagine I'll have to ring back and ask for things like disabling IPv6 tunneling to get bridge mode, etc.


  • Registered Users, Registered Users 2 Posts: 9,326 ✭✭✭CoBo55


    Tempora wrote: »
    The key it appears is to talk to sales, not technical support.

    We rang today and got an upgrade to the 500Mbps package and the sales guy was happy to include the new DOCSIS 3.1 modem with that. He seemed a little confused by which modem was which and stuff but confirmed that it was a "Hitron DOCSIS 3.1" modem and that it was black and being used for the Gigabit service. They don't appear to be calling it the SuperHub 4 here in Ireland.

    Will be delivered by Nightline and I'll report back with how the setup process goes. I imagine I'll have to ring back and ask for things like disabling IPv6 tunneling to get bridge mode, etc.

    Are you on a new contract?


  • Registered Users Posts: 65 ✭✭Tempora


    CoBo55 wrote: »
    Are you on a new contract?

    Yes 12 months. Highly doubt I'll be seeing SIRO/OpenEir running to my house within the next year so no reason not to sign.


  • Registered Users, Registered Users 2 Posts: 650 ✭✭✭Mister Gooey


    Tempora wrote: »
    Yes 12 months. Highly doubt I'll be seeing SIRO/OpenEir running to my house within the next year so no reason not to sign.

    Do you mind me asking how much are you going to pay for the 500mb broadband? I'm thinking of upgrading to 500mb as well.


  • Registered Users Posts: 65 ✭✭Tempora


    Do you mind me asking how much are you going to pay for the 500mb broadband? I'm thinking of upgrading to 500mb as well.
    Will check what I agreed to and post later. We also do TV/home phone so that's gonna push the price up obviously.


  • Registered Users, Registered Users 2 Posts: 9,529 ✭✭✭irishgeo


    Does the new modem allow you to edit the DNS?


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  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Gonzo wrote: »
    That's grand probably for 90% of customers but for first person shooter online gamers the ping times on FTTH is significantly better. With Eir the Irish server returns 2ms and the UK one 13ms.

    I still remember the NTL/UPC days better pings, UK pings back then would be around 16 or 17. Either Virgin have changed the routing or done something else to increase the ping time.

    If you think you're losing because of 10ms delta Im afraid Ive news for you, you're just ****.

    Most gamers are still on 60hz panels (yes, I know not all), thats a 17ms frame time before input lag on the panel or any other delays in the pipeline.

    Lag is a handy excuse, I use it too :D


  • Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭Rattlehead_ie


    ED E wrote: »
    When you get it please post the model number supplied.

    Ill take a few pics and run down on the GUI, if there are many if any changes when I get the modem tomorrow.


  • Moderators, Science, Health & Environment Moderators Posts: 16,967 Mod ✭✭✭✭Gonzo


    ED E wrote: »
    If you think you're losing because of 10ms delta Im afraid Ive news for you, you're just ****.

    Most gamers are still on 60hz panels (yes, I know not all), thats a 17ms frame time before input lag on the panel or any other delays in the pipeline.

    Lag is a handy excuse, I use it too :D

    Unfortunately I am now well past the age where a ping of 10 compared to 30 could make a difference with the right setup. Back in the day when I was in my twenties playing Counterstrike or Quake 2 I would've given anything to have the pings we enjoy today. I originally got ISDN to get around the high ping and that did a great job until Quake 3 came along which really required the extra bandwidth from a 512k ADSL connection to get rid of the lag spikes on busy servers associated with dial up in that game. Dial Up Dempsey of course crushed any hopes or dreams of broadband back then and it wasn't until 2002 that ADSL became a reality and by then console online gaming was starting to become the bigger scene.


  • Registered Users, Registered Users 2 Posts: 8,819 ✭✭✭micks_address


    If you are on 500mb do you have to pay more for 1tb? Is it available in all places that have 500mb?


  • Moderators, Science, Health & Environment Moderators Posts: 16,967 Mod ✭✭✭✭Gonzo


    If you are on 500mb do you have to pay more for 1tb? Is it available in all places that have 500mb?

    yep 1000 costs more than 500. The only reason for going for 1000 is double the upload. Most people on 1000 get between 650 and 800 so that extra download won't make any difference over 500. If you can get FTTH you can get all speeds between 150 and 1000.


  • Registered Users, Registered Users 2 Posts: 8,819 ✭✭✭micks_address


    Gonzo wrote: »
    yep 1000 costs more than 500. The only reason for going for 1000 is double the upload. Most people on 1000 get between 650 and 800 so that extra download won't make any difference over 500. If you can get FTTH you can get all speeds between 150 and 1000.

    No point so. Getting 490mb on speed tests so doubt is notice a difference


  • Registered Users, Registered Users 2 Posts: 7,038 ✭✭✭circadian


    Gonzo wrote: »
    Unfortunately I am now well past the age where a ping of 10 compared to 30 could make a difference with the right setup. Back in the day when I was in my twenties playing Counterstrike or Quake 2 I would've given anything to have the pings we enjoy today. I originally got ISDN to get around the high ping and that did a great job until Quake 3 came along which really required the extra bandwidth from a 512k ADSL connection to get rid of the lag spikes on busy servers associated with dial up in that game. Dial Up Dempsey of course crushed any hopes or dreams of broadband back then and it wasn't until 2002 that ADSL became a reality and by then console online gaming was starting to become the bigger scene.

    Also got ISDN back then and crushed it on the first UT and Quake. I'm also too old to notice any more. I've been wondering if buying a 4k 60hz monitor was a bad idea against a higher refresh rate monitor at 1440p or similar. I doubt I'd notice the difference in refresh but the high resolution definitely helps with seeing things moving in the distance. My monitor does have a 1ms response and vsync so not all bad.

    Yeah, ping times aren't remotely important to me anymore. Anything 90ms or less is decent, I was on 14ms on Halo MCC on pc last night. Mental to think that's where we're at with ping times.


  • Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    circadian wrote: »
    Yeah, ping times aren't remotely important to me anymore. Anything 90ms or less is decent, I was on 14ms on Halo MCC on pc last night. Mental to think that's where we're at with ping times.

    I thought there was no way to show it on MCC?


  • Registered Users, Registered Users 2 Posts: 2,279 ✭✭✭PaulKK


    I see that, along with the rollout of the 1Gb service, the 500Mbs has become the middle tier and the 360Mbs has disappeared.

    I'm on the 360Mbs now. Is this one of those things where I can expect an automatic upgrade to 500Mbs? Or will I have to wait for my contract to be up?

    I'm also on 360 + TV at 102 per month.

    It would be cheaper for me to pick the 500 package by a few euro a month.

    However, I regularly run speed tests at home, I have Cat 5e and a gigabit switch, and I've regularly seen 480+ results and a few occasions over 900 and 1Gbps.

    I think in my case at least I have been bumped to 500.

    Trying to work out the best option at the moment. 102 is steep, but even the 500 broadband on its own doesn't offer much saving, I intend to use IPTV as my only TV solution but for 15 odd a month it's nice to have the features of the horizon box.


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  • Registered Users, Registered Users 2 Posts: 2,299 ✭✭✭PixelTrawler


    Does VM still use dslite? If I upgrade from my current pack (I'm on a very old 120meg line that I never bothered upgrading yet).
    I've never been on dslite, its a really old account that predates their usage of it) will I end up on dslite by default?

    I know the boards VM forum is gone but is it still the case if you need an ip4 to bridge and to connect to work VPNs you just contact support and they move you onto one?


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