What's the catch with GoMo? Why unlimited everything for €13?

irelandjnr · 25-09-2020 10:07pm #1

https://switcher.ie/mobiles/networks/gomo/

Uses the Eir network. Why is it just €13 for unlimited calls, texts and data? What's going on here exactly?

niallers1 · 25-09-2020 10:44pm

irelandjnr wrote: »

https://switcher.ie/mobiles/networks/gomo/

Uses the Eir network. Why is it just €13 for unlimited calls, texts and data? What's going on here exactly?

Works fine, Haven't noticed any difference whatsoever. I have the 10 euro for life deal.

DopeTech · 26-09-2020 8:37am

Worth trying out the new deal from 48 which is also for life

€7.99 per month

- 100 GB
- unlimited calls
- unlimited texts
- 10 GB EU data

Thread dedicated to plan: https://touch.boards.ie/thread/2058111576/1

Referal Link's for a free month can be found here: https://touch.boards.ie/thread/2057998585/1

wirelessdude01 · 26-09-2020 8:40am

irelandjnr wrote: »

https://switcher.ie/mobiles/networks/gomo/

Uses the Eir network. Why is it just €13 for unlimited calls, texts and data? What's going on here exactly?

Catch as such is that it uses the old meteor network. I have the €9.99 for life deal and have come across some blackspots especially in ruralish areas but nothing major.

TheDriver · 26-09-2020 9:33pm

wirelessdude01 wrote: »

Catch as such is that it uses the old meteor network. I have the €9.99 for life deal and have come across some blackspots especially in ruralish areas but nothing major.

I think you are incorrect, it's not like O2 Vs three, there is no old meteor network. It's all eir network, always has been. It was merely a different branding on same network unlike O2/three.
I've found its same as eir.

wirelessdude01 · 26-09-2020 9:37pm

TheDriver wrote: »

I think you are incorrect, it's not like O2 Vs three, there is no old meteor network. It's all eir network, always has been. It was merely a different branding on same network unlike O2/three.
I've found its same as eir.

I used to work in telecoms so know.

corsav6 · 26-09-2020 9:51pm

wirelessdude01 wrote: »

Catch as such is that it uses the old meteor network. I have the €9.99 for life deal and have come across some blackspots especially in ruralish areas but nothing major.

It uses the current Eir network, which the Meteor network was.

I switched from Meteor to Eir and then to GoMo over the years and it's exactly the same, no difference. I'm living rural West of Ireland and it's the most reliable network for me.

No catch with GoMo unless you go over 80gb data when you'll get throttled down, I'm unsure what speed but I'm sure it's usable.
Customer care is online only, but I've have no need to contact them yet so can't tell what they are like.

babelfish1990 · 27-09-2020 8:15am

irelandjnr wrote: »

https://switcher.ie/mobiles/networks/gomo/

Uses the Eir network. Why is it just €13 for unlimited calls, texts and data? What's going on here exactly?

There is no major catch. The network is basically the same. However, there are a couple of minor differences that you need to be aware of. WiFi calling is not available on GoMo. It is a useful service if you get caught in a blackspot, or to get free calls if you are roaming outside of EU. Also, 5G is available on Eir, but it is not supposed to be included on their GoMo plan. However, some GoMo users on Boards claim to have got 5G on GoMo.

Eir already offer a SIM only-plan for €9.99pm with unlimited any-network calls/texts and 80GB data in their bundles. It is actually better value than their GoMo plan if you are able to bundle with Broadband or TV. It is for 12 months rather than "Life", but I renew my plan each year, and they have given me the €9.99 deal for the last 3 years. Even better value than GoMo, and it includes WiFi calling.

Ten Pin · 27-09-2020 11:44am

Just be aware that a few people (not many TBF) have had problems with 2FA SMS and couldn't get it resolved as Gomo just blamed everyone else except themselves.

IMO, if you're paying a bill for a service then issues like that should be resolved. And it doesn't seem to bother Comreg either as AFAIK there's no obligation on providers to support 2FA SMS....whereas there is an obligation to support Premium Rate SMS...go figure.

Skerries · 27-09-2020 11:52am

what 2fa are you having a problem with as I get my Micro$oft 2fa everyday no problems?

Shanotheslayer · 27-09-2020 11:54am

wirelessdude01 wrote: »

Catch as such is that it uses the old meteor network. I have the €9.99 for life deal and have come across some blackspots especially in ruralish areas but nothing major.

wirelessdude01 wrote: »

I used to work in telecoms so know.

Is it 'used to' because you have no idea what you're talking about?

It's the Eir network.

TheChizler · 27-09-2020 11:58am

Roaming outside the EU might be an issue though I haven't had reason to look into it yet, there are no US bundles or things like that so roaming charges might be significant.

irelandjnr · 27-09-2020 3:27pm

babelfish1990 wrote: »

Eir already offer a SIM only-plan for €9.99pm with unlimited any-network calls/texts and 80GB data in their bundles. It is actually better value than their GoMo plan if you are able to bundle with Broadband or TV. It is for 12 months rather than "Life", but I renew my plan each year, and they have given me the €9.99 deal for the last 3 years. Even better value than GoMo, and it includes WiFi calling.

Do you have a link to that plan?

Also, we are paying €20 each per top-up monthly now on Eir and that doesn't including texts. Can you explain why this plan is half the price and offers more? I don't get what's going on here.

babelfish1990 · 27-09-2020 5:54pm

irelandjnr wrote: »

Do you have a link to that plan?

Also, we are paying €20 each per top-up monthly now on Eir and that doesn't including texts. Can you explain why this plan is half the price and offers more? I don't get what's going on here.

It is a mistake to assume that pay-as-you-go is cheaper than bill-pay. If you change to Sim-only Bill-pay in a bundle the contract is for 12 months, although Sim-only on it's own is only 30 days. Once a network has your commitment for 12 months, they are able to offer you a discount on the bundle.

You can see the price of the Eir Broadband & Mobile bundle at this link,

https://www.eir.ie/mobile/bundles/ - €39.98

The price of the Broadband only bundle is at this link

https://www.eir.ie/broadband/ - €29.99

The difference is the cost of Mobile - €9.99 per month. While these bundles are only available to new customers, you can continue to get mobile for €9.99 and and an extra discount on the overall bundle if you contact Eir after the first 12 months. There is no link to the renewal offer, however.

Quackster · 27-09-2020 9:03pm

irelandjnr wrote: »

Do you have a link to that plan?

Also, we are paying €20 each per top-up monthly now on Eir and that doesn't including texts. Can you explain why this plan is half the price and offers more? I don't get what's going on here.

It is normal practice for utility providers of various hues to offer a myriad of different plans, with some of their cheaper plans often offering much more than some of their other more expensive plans.

This is particularly the case with health insurance. The idea is to offer competitive plans to capture/hold on to the savvy customer whilst at the same time being able to charge the lazy/uneducated customer much more and get away with it.

irelandjnr · 15-10-2020 5:10pm

OmegaGene wrote: »

No catch it works perfectly for for me @ 9.99 a month

How do I avail of that €10 deal? Please

DopeTech · 15-10-2020 5:13pm

irelandjnr wrote: »

How do I avail of that €10 deal? Please

You're about 10 months too late. It's now 12.99 for new customers.

irelandjnr · 15-10-2020 5:18pm

DopeTech wrote: »

You're about 10 months too late. It's now 12.99 for new customers.

Yeah just see that post on their site now. Cool.

So is this a bill-pay direct debit thing? Or typical shop top-up? There website is confusing me a bit on this.

DopeTech · 15-10-2020 5:23pm

irelandjnr wrote: »

Yeah just see that post on their site now. Cool.

So is this a bill-pay direct debit thing? Or typical shop top-up? There website is confusing me a bit on this.

Bill pay direct debit.

leex · 15-10-2020 5:29pm

Is it possible to lock down the likes of GoMo account to stop premium rate numbers and general surprise bills e.g. if someone takes your phone and decided to dial Australia? Thinking of moving my kids to this.

Ten Pin · 15-10-2020 6:10pm

Is it possible to lock down the likes of GoMo account to stop premium rate numbers and general surprise bills e.g. if someone takes your phone and decided to dial Australia? Thinking of moving my kids to this.

You can block premium rate calls and texts.

48 is cheaper and no bill surprises as it's PAYG and there's no hidden charges.

Sign up and buy first membership by 10th November to avail of 7.99 deal. Same coverage as 3.

Sleeper12 · 15-10-2020 6:57pm

wirelessdude01 wrote:

I used to work in telecoms so know.

Nah mate. Uses the exact same network as Eir in the same way that 48 & Virgin use the exact network as Three.

irelandjnr · 16-10-2020 12:25pm

Ten Pin wrote: »

You can block premium rate calls and texts.

48 is cheaper and no bill surprises as it's PAYG and there's no hidden charges.

Sign up and buy first membership by 10th November to avail of 7.99 deal. Same coverage as 3.

48 is cheaper but then it’s 3. I’ve had bad experiences with 3.

irelandjnr · 16-10-2020 12:27pm

DopeTech wrote: »

Bill pay direct debit.

1. Is it a contract?

2. 12 month contract?

3. How do you block premium numbers to stop paying more than €13 per month?

Ten Pin · 16-10-2020 12:59pm

48 is cheaper but then it’s 3. I’ve had bad experiences with 3.

You can try out 48 for free for a week without any commitment and without having to port any number.

leex · 16-10-2020 2:10pm

Tesco Mobile is worth a look also if you are a Tesco customer. 15euro per 28 days gets you 30gb data, unlimited calls to any network, unlimited texts to tesco network and you keep your 15 euro credit so can use it for regular texts etc.

5euro clubcard vouchers translates to 15euro credit which appears decent.

DopeTech · 16-10-2020 2:16pm

irelandjnr wrote: »

1. Is it a contract?

2. 12 month contract?

3. How do you block premium numbers to stop paying more than €13 per month?

1. 30 day sim only so you can port out at any time, even after 5 minutes if you wish. You will just pay for the first month.

2. Refer to answer 1.

3. You can block premium sms via MyGomo after you have signed up. They also set an out of bundle limit of €30 so no matter what happens once you hit that limit they will prevent you from over using etc to stop a higher bill.

All these things are answered on their site. Might be worth giving it a read before you sign up to it so you are fully informed before signing up.

MOH · 16-10-2020 2:19pm

irelandjnr wrote: »

48 is cheaper but then it’s 3. I’ve had bad experiences with 3.

I've had bad experiences with Three but I've found 48 support far better.

(And Gomo is eir which are the biggest shower of chancers on the planet.)

DopeTech · 16-10-2020 2:26pm

MOH wrote: »

I've had bad experiences with Three but I've found 48 support far better.

(And Gomo is eir which are the biggest shower of chancers on the planet.)

Yeah 48 support isn't too bad. Gomo on the other hand seem to only be ok for the basic requests. Ask them anything that requires escalation and they will fob you off telling you it's not their issue.

Ten Pin · 16-10-2020 2:28pm

They also set a ceiling of €50 so no matter what happens once you hit that limit they will prevent you from over using etc to stop a higher bill.

AFAIK it's a cap of 30 so max amount a bill can be is 42.99

DopeTech · 16-10-2020 2:32pm

Ten Pin wrote: »

AFAIK it's a cap of 30 so max amount a bill can be is 42.99

You're right!

From Gomo site faq:
Why can’t I make a chargeable call?

We have an out of plan spend limit of €30. This means you can spend up to €30 on charges that are not included in your plan. This includes Premium Rate Services such as 1890/1850 numbers, any non-standard text messages, roaming over the EU cap, roaming outside the EU and international calls and texts. We have this limit to protect our customers. If you cannot make a chargeable call you may have reached this limit. You will not be able to incur any more out of plan charges until after your next billing date and you’ve paid any outstanding out of plan charges.

CyberGhost · 16-10-2020 3:27pm

Is GoMo actually unlimited? Or is it "unlimited", meaning they'll throttle the connection to practically unusable after 100GB? Can I download 500GB a month? 1TB?

DopeTech · 16-10-2020 3:37pm

CyberGhost wrote: »

Is GoMo actually unlimited? Or is it "unlimited", meaning they'll throttle the connection to practically unusable after 100GB? Can I download 500GB a month it? 1TB?

After 120gb in a month they slow it down.

Gomo.ie/pricing

CyberGhost · 16-10-2020 3:53pm

DopeTech wrote: »

After 120gb in a month they slow it down.

Gomo.ie/pricing

Thank you! This is exactly my problem with the use of the word "unlimited". It's very misleading.

DopeTech · 16-10-2020 3:56pm

CyberGhost wrote: »

Thank you! This is exactly my problem with the use of the word "unlimited". It's very misleading.

Eir had to stop using it, that's why they introduced "No limits" data instead. Gomo must be getting around it on the fact that it doesn't cut off they just slow it down.

CyberGhost · 16-10-2020 5:24pm

DopeTech wrote: »

Eir had to stop using it, that's why they introduced "No limits" data instead. Gomo must be getting around it on the fact that it doesn't cut off they just slow it down.

That's a joke! They should not be allowed to use "No limits" data either. I just checked their terms, it's 120GB.

DopeTech · 16-10-2020 5:35pm

CyberGhost wrote: »

That's a joke! They should not be allowed to use "No limits" data either. I just checked their terms, it's 120GB.

While I don't agree with it we should all be wise enough to their tricks at this stage.That's why everyone should read the small print of any deals before moving or taking out contracts.

Ten Pin · 16-10-2020 6:46pm

Gomo throttled speed over FUP is reportedly 5Mbps

Curb Your Enthusiasm · 19-10-2020 12:12pm

TheChizler wrote: »

Roaming outside the EU might be an issue though I haven't had reason to look into it yet, there are no US bundles or things like that so roaming charges might be significant.

Even getting signal was an issue for me outside the EU. It wouldn't register to any network and left me without any texts or calls for my whole trip.

Couldn't get verification texts from AIB or anything while abroad trying to top up my Revolut account.

A nightmare, and their support was rubbish. Which is why I left. Anything Eir touches seems to turn to sh1te.

19-10-2020 10:52pm

Ten Pin wrote: »

Gomo throttled speed over FUP is reportedly 5Mbps

that's actually not that bad. I haven't hit it yet.

can anyone confirm?

the thing that would put me off going to 48/ three is the hassle of topping up every 30 days - just much more convenient on direct debit.

christy c · 20-10-2020 8:34am

glasso wrote: »

that's actually not that bad. I haven't hit it yet.

can anyone confirm?

the thing that would put me off going to 48/ three is the hassle of topping up every 30 days - just much more convenient on direct debit.

You can set 48 to renew automatically

20-10-2020 2:16pm

christy c wrote: »

You can set 48 to renew automatically

fair enough.

any idea what happens if you go past 100Gb on 48 - is there a post limit throttling data speed or are you just cut off?

(assuming 5 megabit still provided on GoMo post 80Gb limit).

Quackster · 20-10-2020 2:57pm

glasso wrote: »

fair enough.

any idea what happens if you go past 100Gb on 48 - is there a post limit throttling data speed or are you just cut off?

(assuming 5 megabit still provided on GoMo post 80Gb limit).

GoMo fair-usage limit is now 120GB. 48's 100GB is a hard allowance. Hit it and then you're cut off.

listermint · 20-10-2020 3:01pm

Ten Pin wrote: »

You can block premium rate calls and texts.

48 is cheaper and no bill surprises as it's PAYG and there's no hidden charges.

Sign up and buy first membership by 10th November to avail of 7.99 deal. Same coverage as 3.

I know your trying to sell 48... But the O2,3 network is crap. It always has been , underfunded and over prescribed and white labeled across multiple different companies. 48 being one of the sub brands.

And i used Three for 9 years via work. Only recently moved to Vodafone.

I currently run Eir and Vodafone, both better than 3. But i have 3 has a backup for internet at home. its good for that (at my location)

20-10-2020 3:21pm

Quackster wrote: »

GoMo fair-usage limit is now 120GB. 48's 100GB is a hard allowance. Hit it and then you're cut off.

cheers.

didn't know that it had gone up to 120gb.

Damien360 · 20-10-2020 3:34pm

listermint wrote: »

I know your trying to sell 48... But the O2,3 network is crap. It always has been , underfunded and over prescribed and white labeled across multiple different companies. 48 being one of the sub brands.

And i used Three for 9 years via work. Only recently moved to Vodafone.

I currently run Eir and Vodafone, both better than 3. But i have 3 has a backup for internet at home. its good for that (at my location)

Very much location dependant. From travelling around pre Covid and travelling for work, the following is what I see.

Our house had 48, Three and Vodafone on different mobiles at the same time.

48 is perfectly good as long as you are in a town/city. Once you travel between towns, it's rubbish. It doesn't seem to jump between masts well at all.

Three is excellent in towns/cities and only falls down in very rural areas. Nothing like 48. Threes customer care is awful. They like the chat online but will leave you hanging for hours and don't honour offers given. But we stay because there is no better competition.

Vodafone works all over the country. I have that for work. The rest of the house is now on three as it gives the best data allowance for the price.

We had Tesco mobile at one point and it was identical to 48 in issues. All fine in static location and in a town but hopeless on the move.

beachhead · 20-10-2020 4:35pm

What do you mean by "on the move" Is that speeding down motorway or in the wilds somewhere?

Damien360 · 20-10-2020 6:51pm

beachhead wrote: »

What do you mean by "on the move" Is that speeding down motorway or in the wilds somewhere?

If you mean my last post above yours, then yes. My wife couldn't use it in the car. Kept dropping. Tesco wasnt much better outside of townlands either. In our home sitting on the couch it worked for calls. But pick your location carefully as often there was no signal and especially no data once you left a town.

DopeTech · 20-10-2020 6:52pm

Damien360 wrote: »

If you mean my last post above yours, then yes. My wife couldn't use it in the car. Kept dropping. Tesco wasnt much better outside of townlands either. In our home sitting on the couch it worked for calls. But pick your location carefully as often there was no signal and especially no data once you left a town.

Was data roaming switched off?

Damien360 · 20-10-2020 6:53pm

DopeTech wrote: »

Was data roaming switched off?

No. Definitely not.

Gumbo · 20-10-2020 10:51pm

listermint wrote: »

I know your trying to sell 48... But the O2,3 network is crap. It always has been , underfunded and over prescribed and white labeled across multiple different companies. 48 being one of the sub brands.

And i used Three for 9 years via work. Only recently moved to Vodafone.

I currently run Eir and Vodafone, both better than 3. But i have 3 has a backup for internet at home. its good for that (at my location)

Very much location dependant. Always trial a sim for a week before committing.
In my case, I’ve been Meteor for over 15 years. I have family in eircom so always had the family and friends offers.

Swapped to gomo as I was never tied into the upgrade system, always bough unlocked and used the cheaper plan to make the figures stack up. Gomo and eir were so bad in my area, I’m now with 48 and the difference is night and day.

I have LTE in my house with 48 where I barely had one bar edge on gomo. I can actually make and receive calls inside my house with 48 as opposed to gomo where I had to stand at a 37 degree angle to the pillar in the front garden

I haven’t had a call catcher text since I’ve swapped.

I’m a happy porter but as a above, test in your specific location and try test with your own number so your doing regular day to day stuff like calling, texting, whatsapping and browsing etc

I also have Vodafone in my work phone. I think that’s the superior network in Ireland at the moment but you obviously pay the premium for that.

What's the catch with GoMo? Why unlimited everything for €13?

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