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Child Item

What's the catch with GoMo? Why unlimited everything for €13?

irelandjnr

https://switcher.ie/mobiles/networks/gomo/

Uses the Eir network. Why is it just €13 for unlimited calls, texts and data? What's going on here exactly?

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[Deleted User]

Ten Pin wrote: »

Gomo throttled speed over FUP is reportedly 5Mbps

that's actually not that bad. I haven't hit it yet.

can anyone confirm?

the thing that would put me off going to 48/ three is the hassle of topping up every 30 days - just much more convenient on direct debit.

Curb Your Enthusiasm

TheChizler wrote: »

Roaming outside the EU might be an issue though I haven't had reason to look into it yet, there are no US bundles or things like that so roaming charges might be significant.

Even getting signal was an issue for me outside the EU. It wouldn't register to any network and left me without any texts or calls for my whole trip.

Couldn't get verification texts from AIB or anything while abroad trying to top up my Revolut account.

A nightmare, and their support was rubbish. Which is why I left. Anything Eir touches seems to turn to sh1te.

Ten Pin

Gomo throttled speed over FUP is reportedly 5Mbps

DopeTech

CyberGhost wrote: »

That's a joke! They should not be allowed to use "No limits" data either. I just checked their terms, it's 120GB.

While I don't agree with it we should all be wise enough to their tricks at this stage.That's why everyone should read the small print of any deals before moving or taking out contracts.

CyberGhost

DopeTech wrote: »

Eir had to stop using it, that's why they introduced "No limits" data instead. Gomo must be getting around it on the fact that it doesn't cut off they just slow it down.

That's a joke! They should not be allowed to use "No limits" data either. I just checked their terms, it's 120GB.

DopeTech

CyberGhost wrote: »

Thank you! This is exactly my problem with the use of the word "unlimited". It's very misleading.

Eir had to stop using it, that's why they introduced "No limits" data instead. Gomo must be getting around it on the fact that it doesn't cut off they just slow it down.

CyberGhost

DopeTech wrote: »

After 120gb in a month they slow it down.

Gomo.ie/pricing

Thank you! This is exactly my problem with the use of the word "unlimited". It's very misleading.

DopeTech

CyberGhost wrote: »

Is GoMo actually unlimited? Or is it "unlimited", meaning they'll throttle the connection to practically unusable after 100GB? Can I download 500GB a month it? 1TB?

After 120gb in a month they slow it down.

Gomo.ie/pricing

CyberGhost

Is GoMo actually unlimited? Or is it "unlimited", meaning they'll throttle the connection to practically unusable after 100GB? Can I download 500GB a month? 1TB?

DopeTech

Ten Pin wrote: »

AFAIK it's a cap of 30 so max amount a bill can be is 42.99

You're right!

From Gomo site faq:
Why can’t I make a chargeable call?

We have an out of plan spend limit of €30. This means you can spend up to €30 on charges that are not included in your plan. This includes Premium Rate Services such as 1890/1850 numbers, any non-standard text messages, roaming over the EU cap, roaming outside the EU and international calls and texts. We have this limit to protect our customers. If you cannot make a chargeable call you may have reached this limit. You will not be able to incur any more out of plan charges until after your next billing date and you’ve paid any outstanding out of plan charges.

Ten Pin

They also set a ceiling of €50 so no matter what happens once you hit that limit they will prevent you from over using etc to stop a higher bill.

AFAIK it's a cap of 30 so max amount a bill can be is 42.99

DopeTech

MOH wrote: »

I've had bad experiences with Three but I've found 48 support far better.

(And Gomo is eir which are the biggest shower of chancers on the planet.)

Yeah 48 support isn't too bad. Gomo on the other hand seem to only be ok for the basic requests. Ask them anything that requires escalation and they will fob you off telling you it's not their issue.

MOH

irelandjnr wrote: »

48 is cheaper but then it’s 3. I’ve had bad experiences with 3.

I've had bad experiences with Three but I've found 48 support far better.

(And Gomo is eir which are the biggest shower of chancers on the planet.)

DopeTech

irelandjnr wrote: »

1. Is it a contract?

2. 12 month contract?

3. How do you block premium numbers to stop paying more than €13 per month?

1. 30 day sim only so you can port out at any time, even after 5 minutes if you wish. You will just pay for the first month.

2. Refer to answer 1.

3. You can block premium sms via MyGomo after you have signed up. They also set an out of bundle limit of €30 so no matter what happens once you hit that limit they will prevent you from over using etc to stop a higher bill.

All these things are answered on their site. Might be worth giving it a read before you sign up to it so you are fully informed before signing up.

leex

Tesco Mobile is worth a look also if you are a Tesco customer. 15euro per 28 days gets you 30gb data, unlimited calls to any network, unlimited texts to tesco network and you keep your 15 euro credit so can use it for regular texts etc.

5euro clubcard vouchers translates to 15euro credit which appears decent.

Ten Pin

48 is cheaper but then it’s 3. I’ve had bad experiences with 3.

You can try out 48 for free for a week without any commitment and without having to port any number.

irelandjnr

DopeTech wrote: »

Bill pay direct debit.

1. Is it a contract?

2. 12 month contract?

3. How do you block premium numbers to stop paying more than €13 per month?

irelandjnr

Ten Pin wrote: »

You can block premium rate calls and texts.

48 is cheaper and no bill surprises as it's PAYG and there's no hidden charges.

Sign up and buy first membership by 10th November to avail of 7.99 deal. Same coverage as 3.

48 is cheaper but then it’s 3. I’ve had bad experiences with 3.

[Deleted User]

wirelessdude01 wrote:

I used to work in telecoms so know.

Nah mate. Uses the exact same network as Eir in the same way that 48 & Virgin use the exact network as Three.

Ten Pin

Is it possible to lock down the likes of GoMo account to stop premium rate numbers and general surprise bills e.g. if someone takes your phone and decided to dial Australia? Thinking of moving my kids to this.

You can block premium rate calls and texts.

48 is cheaper and no bill surprises as it's PAYG and there's no hidden charges.

Sign up and buy first membership by 10th November to avail of 7.99 deal. Same coverage as 3.

leex

Is it possible to lock down the likes of GoMo account to stop premium rate numbers and general surprise bills e.g. if someone takes your phone and decided to dial Australia? Thinking of moving my kids to this.

DopeTech

irelandjnr wrote: »

Yeah just see that post on their site now. Cool.

So is this a bill-pay direct debit thing? Or typical shop top-up? There website is confusing me a bit on this.

Bill pay direct debit.

irelandjnr

DopeTech wrote: »

You're about 10 months too late. It's now 12.99 for new customers.

Yeah just see that post on their site now. Cool.

So is this a bill-pay direct debit thing? Or typical shop top-up? There website is confusing me a bit on this.

DopeTech

irelandjnr wrote: »

How do I avail of that €10 deal? Please

You're about 10 months too late. It's now 12.99 for new customers.

irelandjnr

OmegaGene wrote: »

No catch it works perfectly for for me @ 9.99 a month

How do I avail of that €10 deal? Please

Quackster

irelandjnr wrote: »

Do you have a link to that plan?

Also, we are paying €20 each per top-up monthly now on Eir and that doesn't including texts. Can you explain why this plan is half the price and offers more? I don't get what's going on here.

It is normal practice for utility providers of various hues to offer a myriad of different plans, with some of their cheaper plans often offering much more than some of their other more expensive plans.

This is particularly the case with health insurance. The idea is to offer competitive plans to capture/hold on to the savvy customer whilst at the same time being able to charge the lazy/uneducated customer much more and get away with it.

babelfish1990

irelandjnr wrote: »

Do you have a link to that plan?

Also, we are paying €20 each per top-up monthly now on Eir and that doesn't including texts. Can you explain why this plan is half the price and offers more? I don't get what's going on here.

It is a mistake to assume that pay-as-you-go is cheaper than bill-pay. If you change to Sim-only Bill-pay in a bundle the contract is for 12 months, although Sim-only on it's own is only 30 days. Once a network has your commitment for 12 months, they are able to offer you a discount on the bundle.

You can see the price of the Eir Broadband & Mobile bundle at this link,

https://www.eir.ie/mobile/bundles/ - €39.98

The price of the Broadband only bundle is at this link

https://www.eir.ie/broadband/ - €29.99

The difference is the cost of Mobile - €9.99 per month. While these bundles are only available to new customers, you can continue to get mobile for €9.99 and and an extra discount on the overall bundle if you contact Eir after the first 12 months. There is no link to the renewal offer, however.

irelandjnr

babelfish1990 wrote: »

Eir already offer a SIM only-plan for €9.99pm with unlimited any-network calls/texts and 80GB data in their bundles. It is actually better value than their GoMo plan if you are able to bundle with Broadband or TV. It is for 12 months rather than "Life", but I renew my plan each year, and they have given me the €9.99 deal for the last 3 years. Even better value than GoMo, and it includes WiFi calling.

Do you have a link to that plan?

Also, we are paying €20 each per top-up monthly now on Eir and that doesn't including texts. Can you explain why this plan is half the price and offers more? I don't get what's going on here.

TheChizler

Roaming outside the EU might be an issue though I haven't had reason to look into it yet, there are no US bundles or things like that so roaming charges might be significant.

Shanotheslayer

wirelessdude01 wrote: »

Catch as such is that it uses the old meteor network. I have the €9.99 for life deal and have come across some blackspots especially in ruralish areas but nothing major.

wirelessdude01 wrote: »

I used to work in telecoms so know.

Is it 'used to' because you have no idea what you're talking about?

It's the Eir network.