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EPH Ember

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    #152
    KingCong
    Registered Users Posts: 220 ✭✭KingCong


    rameire wrote: »
    New update and app is back working.

    Is this working for everyone? Still on the old version (before last week's updates) and don't want to update to a broken app.


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    #153
    vkus6mt3y8zg2q
    Closed Accounts Posts: 197 ✭✭vkus6mt3y8zg2q


    KingCong wrote: »
    Is this working for everyone? Still on the old version (before last week's updates) and don't want to update to a broken app.

    Update fixed it for me


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    #154
    dar_cool
    Registered Users Posts: 1,289 ✭✭✭dar_cool


    Update is working ok for me too on Android


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    #155
    AnneRyan
    Subscribers Posts: 48 ✭AnneRyan


    Mine is down again ! Coming back from holiday soon so want to heat up house, the whole reason I bought it for! Can't open app at all today.


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    #156
    KingCong
    Registered Users Posts: 220 ✭✭KingCong


    AnneRyan wrote: »
    Mine is down again ! Coming back from holiday soon so want to heat up house, the whole reason I bought it for! Can't open app at all today.

    It's working for me on the latest app but still as buggy as ever (actions like temp changes or turning zones on/off taking multiple attempts before they take effect).


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    #157
    AnneRyan
    Subscribers Posts: 48 ✭AnneRyan


    I take it all back! I had a powercut today at home that's why nothing was working. App came back on its own when power was restored


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    #158
    hotshots85
    Registered Users Posts: 330 ✭✭hotshots85


    Anybody know if, on a 3 zone EPH RF kit, you can programme one thermostat to control 2 zones?


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    #159
    czikago
    Registered Users Posts: 1 ✭czikago


    Hi. during pairing eph controller with gateway I dont get any r1,r2 or r3 any ideas? The same story after resetting.


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    #160
    rameire
    Registered Users Posts: 4,126 ✭✭✭rameire


    anybody having issues with the app in the last 12 hours.
    my app is showing as if it is connected.
    but my readings are off on the app, compared to the standalone and main controller readouts.

    🌞 3.8kwp, 🌞 Split 2.28S, 1.52E. 🌞 Clonee, Dub.🌞



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    #161
    AnneRyan
    Subscribers Posts: 48 ✭AnneRyan


    Mine working fine except no need to use it in the summer as have combi boiler. Winter coming, hope I remember how to use it.!


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    #162
    rameire
    Registered Users Posts: 4,126 ✭✭✭rameire


    app started reading correct figures again last night at midnight.
    Thankfully its just hot water its used for at the moment. 3 months without the heating on.
    the mean temp is going to drop from the 27th onwards so wont be long till the heating is back on.

    🌞 3.8kwp, 🌞 Split 2.28S, 1.52E. 🌞 Clonee, Dub.🌞



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    #163
    dnme
    Registered Users Posts: 3,411 ✭✭✭dnme


    I invested in this system 2 years ago. I likes the fact that this was Irish, and had high hopes that they would get to grips with the app in terms of usability and function. Unfortunately not.

    I would like to see the following
    1. Get rid of the WiFi relay device. Why the hell isnt this built into the thermostat as an option at least.
    2. A major overhaul of the app to make it far easier to use and understand.
    3. Useful functions such as being able to tell the app to maintain a certain temp in a certain zone for a period of time.
    4. Usage Reporting.
    5. Behaviour learning

    Just my 2c.


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    #164
    Ush1
    Registered Users Posts: 11,461 ✭✭✭✭Ush1


    dnme wrote: »
    I invested in this system 2 years ago. I likes the fact that this was Irish, and had high hopes that they would get to grips with the app in terms of usability and function. Unfortunately not.

    I would like to see the following
    1. Get rid of the WiFi relay device. Why the hell isnt this built into the thermostat as an option at least.
    2. A major overhaul of the app to make it far easier to use and understand.
    3. Useful functions such as being able to tell the app to maintain a certain temp in a certain zone for a period of time.
    4. Usage Reporting.
    5. Behaviour learning

    Just my 2c.

    Never gonna happen. I'm gonna replace mine with a Drayton Wiser.


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    #165
    Nicolas_Bandon
    Registered Users Posts: 54 ✭✭Nicolas_Bandon


    Anybody having problems connecting to EPH server? It seems to be down for me at the moment.


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    #166
    Skippy along
    Registered Users Posts: 689 ✭✭✭Skippy along


    Nicolas_Bandon wrote: »
    Anybody having problems connecting to EPH server? It seems to be down for me at the moment.

    App failing to load for me too!


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    #167
    KingCong
    Registered Users Posts: 220 ✭✭KingCong


    Skippy along wrote: »
    App failing to load for me too!

    Working as normal for me


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    #168
    Nicolas_Bandon
    Registered Users Posts: 54 ✭✭Nicolas_Bandon


    KingCong wrote: »
    Working as normal for me

    It's back to normal this morning.


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    #169
    dar_cool
    Registered Users Posts: 1,289 ✭✭✭dar_cool


    New update coming for the app on 14th. Hopefully it will bring a few badly needed features


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    #170
    matrim
    Registered Users Posts: 7,517 ✭✭✭matrim


    Just got that email too. Hopefully it being some good new functionality.

    I'd quess that It will be an API change so if anyone is using the home assistant component to enhance the app functionality then this will likely break it. I'll look to update it as soon as possible after the app update


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    #171
    Ush1
    Registered Users Posts: 11,461 ✭✭✭✭Ush1


    Yep got the email. Well knock me down with a feather!

    If they introduce Google home integration I'll be very happy.


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    #172
    LizardKing
    Registered Users Posts: 1,595 ✭✭✭LizardKing


    app looks better , and faster , no crashes so far.

    not sure if any new features were added apart from temp having .5 option instead of rounded up full integers only


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    #173
    dar_cool
    Registered Users Posts: 1,289 ✭✭✭dar_cool


    Yes definitely is more slick and looks alot better. Doesn't look like any integration has been added which is disappointing


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    #174
    KingCong
    Registered Users Posts: 220 ✭✭KingCong


    Anybody having to re-add their home to their app after the update? From the demo's it looks to be better laid out but there's little to no new features for the 'PS' Home. Interestingly the new 'TS' thermostat (link) they look to be launching supports different temps at different times, looks like those of us with the programmer combi packs won't be getting this basic feature.


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    #175
    Ush1
    Registered Users Posts: 11,461 ✭✭✭✭Ush1


    KingCong wrote: »
    Anybody having to re-add their home to their app after the update? From the demo's it looks to be better laid out but there's little to no new features for the 'PS' Home. Interestingly the new 'TS' thermostat (link) they look to be launching supports different temps at different times, looks like those of us with the programmer combi packs won't be getting this basic feature.

    Judging by a Facebook comment, only the TS may get voice integration in the future. Hope that it's not the case.


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    #176
    KingCong
    Registered Users Posts: 220 ✭✭KingCong


    Ush1 wrote: »
    Judging by a Facebook comment, only the TS may get voice integration in the future. Hope that it's not the case.

    Saw the same comment, if true its treating their existing customers very badly.


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    #177
    Pique
    Registered Users Posts: 3,044 ✭✭✭Pique


    Unless they give a huge discount to owners wanting to 'trade up' that really is a balls, and an insult.


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    #178
    matrim
    Registered Users Posts: 7,517 ✭✭✭matrim


    KingCong wrote: »
    Anybody having to re-add their home to their app after the update? From the demo's it looks to be better laid out but there's little to no new features for the 'PS' Home. Interestingly the new 'TS' thermostat (link) they look to be launching supports different temps at different times, looks like those of us with the programmer combi packs won't be getting this basic feature.

    Their site has a section for RF TRVs now but nothing listed. Would be nice if some of those were added to the system.


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    #179
    AnneRyan
    Subscribers Posts: 48 ✭AnneRyan


    Anybody having problems with ember app since the update. Have re-set router, re-paired gateway and RF controller but nothing seems to re start it. App on phone looks perfect and allows me to boost upstairs and downstairs and shows On for 2hrs etc. BUT it's not coming on. Shows in activity log as well. They now say my phone Samsung J6+ may not be compatible?? Not old phone and widely sold in Ireland.
    Any suggestions before I smash it! The Ember that is!


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    #180
    mneylon
    Registered Users Posts: 7,739 ✭✭✭mneylon


    AnneRyan wrote: »
    Anybody having problems with ember app since the update. Have re-set router, re-paired gateway and RF controller but nothing seems to re start it. App on phone looks perfect and allows me to boost upstairs and downstairs and shows On for 2hrs etc. BUT it's not coming on. Shows in activity log as well. They now say my phone Samsung J6+ may not be compatible?? Not old phone and widely sold in Ireland.
    Any suggestions before I smash it! The Ember that is!

    I had a couple of issues and managed to get them all resolved with help from their customer service / technical support team.

    Blog | Tweets



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    #181
    AnthonyOD1987
    Registered Users Posts: 48 ✭AnthonyOD1987


    Sorry to crash the thread!! Recently moved into a new build that has a R27 HW programmer and 2 CDT2 thermostats ( 1 in sitting room, 1 in the main bedroom upstairs.

    The builder when showing us how to use it suggested we leave the programmer constantly to "ON" for the 2 zones and control the temperature via the thermostat which works fine for the most part.

    However I am noticing lately that if have the set the thermos in the sitting room to give heat, and even when the fire symbol is on, the rads don't heat up. also if we have the thermostat on in the sitting room to give heat and then switch the bedroom thermostat on to give heat, it nearly cuts the heat going to the downstairs zone.

    anyone any ideas is this 1) normal and if not normal what the issues could be? could it be a thermostat issue? do most people have the controller on a timer or just control the heat via the thermostats?

    any help would be great before i call someone to come take a look


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