BOI Alternatives-New Charges

Bubbaclaus · 27-08-2020 12:54pm

[Deleted User] wrote: »

Heard KBC is free is that true?

Yup it's free if you apply for the Extra Current Account

jeffk · 27-08-2020 12:55pm

Bubbaclaus wrote: »

Yup it's free if you apply for the Extra Current Account

Are you forgetting the bit where you have to lodge 2K a month, because thats what most say you need to do to get free KBC

27-08-2020 12:57pm

I’m just gonna pay the €6 with bank of Ireland it’s not worth the hassle to be honest as much as if kill me

I could move my disability allowance to the post office but then I’d have no card if I needed to buy something online.

I was speaking to a security card in the bank of Ireland and he’s not happy either and he said all banks are gonna do what bank of Ireland is going to do either way we all getting screwed

Bubbaclaus · 27-08-2020 1:00pm

jeffk wrote: »

Are you forgetting the bit where you have to lodge 2K a month, because thats what most say you need to do to get free KBC

That's the Extra account. You can take the 2k straight back out again also if you want, so anyone can get that account.

jeffk · 27-08-2020 1:02pm

Bubbaclaus wrote: »

That's the Extra account. You can take the 2k straight back out again also if you want, so anyone can get that account.

The aul grey area, could soon see that loop hole being closed sharpish

Yyhhuuu · 27-08-2020 1:05pm

Adriana Brave Dashboard wrote: »

I’ve never paid charges with BOI as I had a student account for about 16 or 17 years. They finally copped on this year though and started charging me and then refunded the charges as I complained that they never told me I was losing the student account.

I will be closing my account now with these new charges as I’d already moved fully to Revolut and EBS when they took the student account but left it open for a side business though with the new charges I’ll be getting a different account for that.

Great that you got away with that for so long..

How do you find EBS? I was thinking of moving.

jeffk · 27-08-2020 1:07pm

Definitely moving now, even if it means I pay eventually, rather than give BOI custom

Years in the dark ages and kick loyal customers in the teeth with extra charges, then few days later, but its ok YEARS after everyone we know have google pay support

Online Complaint Form

Dear Mr King

Re: BOI-815839-Q6C6R3

Thanks for contacting our complaints team.

We have noted your feedback and no further action will be taken by us at this time.

Thanks BOI.

Elwood_Blues · 27-08-2020 1:08pm

Still debating whether or not to move accounts. Been with BoI for 20 odd years and only really stuck with them out of loyalty.
Their mobile app is poor compared to other bank apps that I've seen but is not the end of the world.
Trying to justify if the service they provide is worth the €72 a year. If my broadband or mobile plan introduced the same % increase I'd move to someone else in an instant.

What are peoples experice with Ulster Bank? I see you can avoid transaction fees with them if you keep 3k in your account and are left only paying €2 a month in maintenance fees.

You can avoid paying transaction fees by maintaining a minimum balance of €3,000 in your account at all times during each charging cycle. You will only pay the €2 monthly maintenance fee.

Yyhhuuu · 27-08-2020 1:16pm

Elwood_Blues wrote: »

Still debating whether or not to move accounts. Been with BoI for 20 odd years and only really stuck with them out of loyalty.
Their mobile app is poor compared to other bank apps that I've seen but is not the end of the world.
Trying to justify if the service they provide is worth the €72 a year. If my broadband or mobile plan introduced the same % increase I'd move to someone else in an instant.

What are peoples experice with Ulster Bank? I see you can avoid transaction fees with them if you keep 3k in your account and are left only paying €2 a month in maintenance fees.

I personally have been very disappointed with customer service from Ulster Bank on the telephone and in person.

KBC or EBS seems best bet for free banking but I think AIB are still free if 2,500 left on deposit but they only deferred their fee increase.

esposito · 27-08-2020 1:21pm

Yyhhuuu wrote: »

I personally have been very disappointed with customer service from Ulster Bank on the telephone and in person.

KBC or EBS seems best bet for free banking but I think AIB are still free if 2,500 left on deposit but they only deferred their fee increase.

Yeah I am thinking EBS or KBC.
AIB will copy BOI no doubt about it.

Bubbaclaus · 27-08-2020 1:27pm

jeffk wrote: »

The aul grey area, could soon see that loop hole being closed sharpish

It's been that way with years, "sharpish" would have been a long time ago. Hardly a loophole if that they are communicating there is no need to keep it in the account.

jeffk · 27-08-2020 1:29pm

Bubbaclaus wrote: »

It's been that way with years, "sharpish" would have been a long time ago. Hardly a loophole if that they are communicating there is no need to keep it in the account.

Well I know I started this because BOI took it the 3K every quarter means free banking

I can't see how a bank will keep letting people walk in , take out 2k,then put back in 2k,see you next month

That's madness

Sheep Shagger · 27-08-2020 1:33pm

If BOI is your only current account then you can switch to their basic bank account and get fee free banking- no OD or cheque book though, not a biggie.

https://personalbanking.bankofireland.com/bank/current-accounts/basic-bank-account/features-benefits/

Personally I'm off to N26/Revolut as am sick of BOIs ****ty infastructure and as long as technology keeps moving they are always going to be years behind.

Delta2113 · 27-08-2020 1:49pm

Deleted User wrote: »

I’m just gonna pay the €6 with bank of Ireland it’s not worth the hassle to be honest as much as if kill me

I could move my disability allowance to the post office but then I’d have no card if I needed to buy something online.

I was speaking to a security card in the bank of Ireland and he’s not happy either and he said all banks are gonna do what bank of Ireland is going to do either way we all getting screwed

- Move to FREE EBS Money Manager Account and save yourself the €72 per year.

JimmyVik · 27-08-2020 1:54pm

I went to N26 a while ago.
Cant complain.

Yyhhuuu · 27-08-2020 2:07pm

Delta2113 wrote: »

- Move to FREE EBS Money Manager Account and save yourself the €72 per year.

There is no hassle on switching it's a simple form as directed by the Central Bank of Ireland.

You only need to direct your salary or social welfare in your case to pay in to your new bank a/c

27-08-2020 2:19pm

Bubbaclaus wrote: »

Lol some cheek to complain over that after not notifying them for 16 years that you had graduated.

There was only about 6 years of that where I wasn't a student as undergrad and post grad were nearly 10 years. Its up to them to change the account not for me to inform them. Banking should be free so in reality I was on the correct account, the free one.

I was charged fees I wasn't expecting and worse I was charged an overdraft facilitation fee for an overdraft I never use but always had it on my account since I got it as an undergrad. There was no fee for keeping it so I did but if I was informed I would have cancelled it before being charged. This fee was also refunded along with a long letter of apology. If it wasn't for covid I would probably have gone to the branch with a few fudged documents and claimed my entitlement to a graduate account (2 years free banking) which I should have been moved to from the student account but I left it in the end.

Yyhhuuu wrote: »

Great that you got away with that for so long..

How do you find EBS? I was thinking of moving.

I have had two current accounts and savings accounts with EBS for years also but didnt use them very much until now.

They are fine really I don't really use the account much as I do everything through Revolut. I just get paid into EBS and then move a chunk to Revolut when needed.

The two complaints I'd have are their online banking is slow to log into and the 5k daily limit on transfers can be a real pain in the arse and I've got caught out on it a few times. Otherwise they are grand and free.

Sheep Shagger wrote: »

If BOI is your only current account then you can switch to their basic bank account and get fee free banking- no OD or cheque book though, not a biggie.

The amount of money that can be lodged into across 12 months is limited also to someting like 25k, most people would significantly exceed that.

Bubbaclaus · 27-08-2020 2:31pm

Adriana Brave Dashboard wrote: »

If it wasn't for covid I would probably have gone to the branch with a few fudged documents and claimed my entitlement to a graduate account (2 years free banking) which I should have been moved to from the student account but I left it in the end

Committing a crime punishable with up to 10 years in prison in order to save a few euro in bank fees would be interesting to say the least.

27-08-2020 2:35pm

Bubbaclaus wrote: »

Committing a crime punishable with up to 10 years in prison in order to save a few euro in bank fees would be interesting to say the least.

What crime? Some people really are dramatic. I save 100's of euro per year in different things by claiming to be a student still.

Mac-Chops · 27-08-2020 2:52pm

Curiosity got the better of me so I checked over my account usage fees as far back as I could go. Average of €5.40 a month so I'm looking at an increase of 60c a month or €7.20 a year. Not exactly enough to spur me in to action.

But then again, like many others I've found my Revolut use is well up and cash withdrawals obviously well down (1 so far this year :pac:) so good a time as any to reevaluate.

ATM withdrawals are the "big earner" at 25c a go so the lack of handling cash these days probably not helping things.

27-08-2020 3:24pm

Yyhhuuu wrote: »

There is no hassle on switching it's a simple form as directed by the Central Bank of Ireland.

You only need to direct your salary or social welfare in your case to pay in to your new bank a/c

They don’t have an phone app which is annoying like BOI or AIB do

Bubbaclaus · 27-08-2020 6:10pm

Adriana Brave Dashboard wrote: »

What crime? Some people really are dramatic. I save 100's of euro per year in different things by claiming to be a student still.

You seriously think conning companies out of money by faking documents to make you appear as a student isnt against the law? I find it hard to believe you don't know that's against the law tbh.

Theft and Fraud Offenses Act 2001

25.—(1) A person is guilty of forgery if he or she makes a false instrument with the intention that it shall be used to induce another person to accept it as genuine and, by reason of so accepting it, to do some act, or to make some omission, to the prejudice of that person or any other person.

(2) A person guilty of forgery is liable on conviction on indictment to a fine or imprisonment for a term not exceeding 10 years or both.

Banks also have a requirement to report any suspicious documents to the Gardai, regardless of whether you are faking a student card or faking payslips for a mortgage.

JP Liz V1 · 27-08-2020 6:20pm

Sheep Shagger wrote: »

If BOI is your only current account then you can switch to their basic bank account and get fee free banking- no OD or cheque book though, not a biggie.

https://personalbanking.bankofireland.com/bank/current-accounts/basic-bank-account/features-benefits/

Personally I'm off to N26/Revolut as am sick of BOIs ****ty infastructure and as long as technology keeps moving they are always going to be years behind.

I thought that was only if you have no accounts anywhere, no change from current to basic

Sheep Shagger · 27-08-2020 7:04pm

JP Liz V1 wrote: »

I thought that was only if you have no accounts anywhere, no change from current to basic

From what I can see the only restriction (if they can even prove it is you are not allowed another current account in Ireland).

Not sure where another poster saw there is a limit how much you can credit each year?

chite · 27-08-2020 7:58pm

Sheep Shagger wrote: »

If BOI is your only current account then you can switch to their basic bank account and get fee free banking- no OD or cheque book though, not a biggie.

https://personalbanking.bankofireland.com/bank/current-accounts/basic-bank-account/features-benefits/

Personally I'm off to N26/Revolut as am sick of BOIs ****ty infastructure and as long as technology keeps moving they are always going to be years behind.

BoI aren't allowing current account users to switch over to a basic bank account, as quoted in the link you posted:

"Customers must not already hold a personal payment account or current account with any bank in the Republic of Ireland (you will be asked to sign a declaration provided by us to confirm this)"

Blackwater20 · 27-08-2020 8:41pm

Switching from BOI cause of the 260% fee increase. Opening extra current account with KBC was very easy. One phone call, followed by one email to send copies of photo id and proof of address.

Sheep Shagger · 27-08-2020 10:02pm

chite wrote: »

BoI aren't allowing current account users to switch over to a basic bank account, as quoted in the link you posted:

"Customers must not already hold a personal payment account or current account with any bank in the Republic of Ireland (you will be asked to sign a declaration provided by us to confirm this)"

Have they said that though? Can't you clise your current account and open a basic one?

Anyway, I am gone...am.changing direct debits at the moment in preparation for closing my account after 25 years.

Will leave BOI credit card for now, as soon as N26 offer those (coming soon I believe, that will be switched too).

Yyhhuuu · 27-08-2020 10:09pm

[Deleted User] wrote: »

They don’t have an phone app which is annoying like BOI or AIB do

You can access your EBS a/c online on your phone. EBS have a security authentication app.

JP Liz V1 · 27-08-2020 10:10pm

Originally posted by Bank of Ireland: Tara
Originally posted by BKtje
Even if I were to convert my current account to a basic account?

In any case I don't live in the EU (Switzerland) thus i'm guessing that I have the choices of paying the much increased fees or closing the account.

Thank you for the swift replies that you have provided me today but I believe that I am better off closing my account. Can you tell me the procedure for this please?
Thanks for getting back to us BKtje,

It wouldn't be possible to change an existing account to a basic bank account. I'm sorry you are considering closing your account, if you decide to close it you can do this using the online form here.

Thanks
Tara

(FROM Talk To BOI Forum On Here)

27-08-2020 10:21pm

Bubbaclaus wrote: »

You seriously think conning companies out of money by faking documents to make you appear as a student isnt against the law? I find it hard to believe you don't know that's against the law tbh.

Theft and Fraud Offenses Act 2001

25.—(1) A person is guilty of forgery if he or she makes a false instrument with the intention that it shall be used to induce another person to accept it as genuine and, by reason of so accepting it, to do some act, or to make some omission, to the prejudice of that person or any other person.

(2) A person guilty of forgery is liable on conviction on indictment to a fine or imprisonment for a term not exceeding 10 years or both.

Banks also have a requirement to report any suspicious documents to the Gardai, regardless of whether you are faking a student card or faking payslips for a mortgage.

I never said I was faking anything, omitting some facts would be more accurate.

I have a student ID with no expiry date, most places ask for no more proof than that so I’m faking nothing. A bank wants proof of your course to have a student account so that’s a non runner but the graduate account requires you only graduated in the last 3 years. I did a part time course in that time so would have omitted the fact it was a part time course rather than actually forge anything.

Pretending you are a student is not against the law, you are linking to real forgery not pretending to be a student.

Yyhhuuu · 27-08-2020 10:22pm

chite wrote: »

BoI aren't allowing current account users to switch over to a basic bank account, as quoted in the link you posted:

"Customers must not already hold a personal payment account or current account with any bank in the Republic of Ireland (you will be asked to sign a declaration provided by us to confirm this)"

The audacity of BOI to dictate that one is not permitted to hold another current account with another bank.

27-08-2020 10:35pm

If I moved my disability allowance back to the post office which I will be doing I’m stuck then with no card to buy things online, what way can I get around this? I don’t want a top card I’d like a credit card you know for emergencies or book flights or buying something on amazon?

Bubbaclaus · 27-08-2020 10:37pm

Yyhhuuu wrote: »

The audacity of BOI to dictate that one is not permitted to hold another current account with another bank.

They arent dictating anything. It's one of the conditions for being eligible for one of their types of accounts, which is optional for people to sign up to.

Yyhhuuu · 27-08-2020 10:40pm

[Deleted User] wrote: »

If I moved my disability allowance back to the post office which I will be doing I’m stuck then with no card to buy things online, what way can I get around this? I don’t want a top card I’d like a credit card you know for emergencies or book flights or buying something on amazon?

Dont bother moving your Social Welfare to the Post Office get it paid to a new EBS current account , you will get a free current a/c and debit card will only cost you around €5 per year stamp duty Or combine EBS current account with Revolut or N26 all of which are free all providing debit cards for online purchases etc.

PaulKK · 27-08-2020 10:50pm

The basic account is only fee free for 12 months. If you are lodging a wage in there the terms say they will review it and start charging you.

I have revolut and N26 also, but I am hesitant about using either as my main banking application.

Firstly while I paid for a car in the UK with revolut, and have put a decent some through the account, I would not keep large sums of money on it or even trust my salary to be paid into it full time.

For N26, while it is a proper bank account, it isn't a. Irish account and this can cause issues also.

Yyhhuuu · 27-08-2020 10:51pm

PaulKK wrote: »

The basic account is only fee free for 12 months. If you are lodging a wage in there the terms say they will review it and start charging you.

I have revolut and N26 also, but I am hesitant about using either as my main banking application.

Firstly while I paid for a car in the UK with revolut, and have put a decent some through the account, I would not keep large sums of money on it or even trust my salary to be paid into it full time.

For N26, while it is a proper bank account, it isn't a. Irish account and this can cause issues also.

Which bank are you referring to. This does not apply to EBS current a/c which is free.

PaulKK · 27-08-2020 11:01pm

Yyhhuuu wrote: »

Which bank are you referring to. This does not apply to EBS current a/c which is free.

I realise now I should of quoted the appropriate posts. I was not replying to you. Bank of Ireland basic account. It was mentioned a couple of times as a fee free option which I don't believe it is.

Yyhhuuu · 27-08-2020 11:06pm

Bubbaclaus wrote: »

They arent dictating anything. It's one of the conditions for being eligible for one of their types of accounts, which is optional for people to sign up to.

Yes but they are dictating that you have no other current account in another financial institution.

The word dictate under a dictionary means:

"an order or principle that must be obeyed"

Apparently It's not optional its compulsory if you wish to bank with them.

Otherwise it appears you must bank elsewhere.

Sheep Shagger · 28-08-2020 3:47pm

Yyhhuuu wrote: »

Yes but they are dictating that you have no other current account in another financial institution.

The word dictate under a dictionary means:

"an order or principle that must be obeyed"

Apparently It's not optional its compulsory if you wish to bank with them.

Otherwise it appears you must bank elsewhere.

If you don't declare how would they know?

Anyway sounds like you'd have ro close your existing BOI current account and open a new bashc one....not worth the effort for antiquated infastructure.

Bobeagleburger · 28-08-2020 4:23pm

I'm always confused at the loyalty people have to banks.

Phoebas · 28-08-2020 11:34pm

I don't know if this situation has been covered on this thread yet, so sorry if I'm duplicating.

I have two school going teenagers who both have BoI student accounts with debit cards.
Both got a letter today about the €6 pm charges.

For them, this is totally prohibitive. They hardly use the accounts, mainly for a bit of savings and a bit of shopping online - maybe a couple of transactions a month.

Have BoI made a mistake here? I can't see any sense in them discouraging young people from banking with them. I thought all the banks were desperately chasing the student market for their future profits.

rubberdungeon · 28-08-2020 11:45pm

Phoebas wrote: »

I don't know if this situation has been covered on this thread yet, so sorry if I'm duplicating.

I have two school going teenagers who both have BoI student accounts with debit cards.
Both got a letter today about the €6 pm charges.

For them, this is totally prohibitive. They hardly use the accounts, mainly for a bit of savings and a bit of shopping online - maybe a couple of transactions a month.

Have BoI made a mistake here? I can't see any sense in them discouraging young people from banking with them. I thought all the banks were desperately chasing the student market for their future profits.

Young Saver, Second level, Third level and Graduate accounts, along with our Golden Years and Basic bank accounts, will be exempt from the new account maintenance fee. Business current accounts are not affected by these changes.

https://www.bankofireland.com/personal-current-account-fee-change/

Phoebas · 28-08-2020 11:54pm

rubberdungeon wrote: »

Young Saver, Second level, Third level and Graduate accounts, along with our Golden Years and Basic bank accounts, will be exempt from the new account maintenance fee. Business current accounts are not affected by these changes.

https://www.bankofireland.com/personal-current-account-fee-change/

Thanks for that. I didn't think it made any sense.
BoI must have sent out a mass generic mailing to all customers.

mjp · 29-08-2020 9:11am

When is the Android pay coming being launched. Remember reading last week that it was coming out in the next week.

neutral guy · 29-08-2020 9:16am

It is matter of time when fees will be in every bank because banks has huge problems with proffits.

jeffk · 29-08-2020 9:23am

mjp wrote: »

When is the Android pay coming being launched. Remember reading last week that it was coming out in the next week.

its here, I used it the other day no bother

May as well use it once (after YEARS of waiting) before I leave them

GarIT · 29-08-2020 9:23am

Phoebas wrote: »

Thanks for that. I didn't think it made any sense.
BoI must have sent out a mass generic mailing to all customers.

Or they have adult accounts

jeffk · 29-08-2020 9:24am

neutral guy wrote: »

It is matter of time when fees will be in every bank because banks has huge problems with proffits.

Profits yes, not from E0 to E72 just because, small increase over time be a bit more palatable

mjp · 29-08-2020 12:17pm

jeffk wrote: »

its here, I used it the other day no bother

May as well use it once (after YEARS of waiting) before I leave them

Lovely. Setup there now. Long enough waiting for it.

Phoebas · 29-08-2020 1:07pm

GarIT wrote: »

Or they have adult accounts

They don't. It says Student Debit Card on the card.
BoI sent a mailing about the new charges to customers who the charges don't apply to.

BOI Alternatives-New Charges

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