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Virgin Media: EPC2425/3925 Modem/Router and Speed Issues - POST HERE ONLY

13567…36

Comments

  • #102
    Sudsy86
    Registered Users Posts: 129 ✭✭Sudsy86


    Try removing the wireless profile and instead of automatically creating manually create...

    Open network and sharing
    Go to manage wireless networks
    Click Add
    Click Manually create a network profile
    Network Name = SSID from underneath the modem
    Security type = WPA personal
    encryption type = TKIP(vista will default AES<---what think is your issu)
    Neywork Key = Password underneath modem

    Hope this helps - If not you may need to update your wilress drivers...


  • #103
    Barack Obama
    Registered Users Posts: 621 ✭✭✭Barack Obama


    Location: Leixlip
    Package: 20Mbit
    Connection type: WIFI and wired. Laptop and MACS
    Router DNS:89.101.160.4, 89.101.160.5

    Hi everyone. Great thread - been reading through but can't find an answer for my problem. I have a 20Mbit wifi connection over EPC2425 router and pretty recently the internet is 'pausing'. If I start my laptop or Mac (be it wired or wireless), it takes minutes to open the 1st webpage ("Connecting to www.boards.ie"...). After this it will work fine for a while until it decides to 'pause again.

    There is nothing funny on the home network like torrents, gaming or video streaming. I would have guessed a DNS problem but that's just a shot in the dark!

    Any suggestions greatly appreciated!! :)


  • #104
    seraphimvc
    Registered Users, Registered Users 2 Posts: 3,358 ✭✭✭seraphimvc


    ok guys i am not sure i should post here but if anyone can give me a hand:

    i got the Scientific Atlanta EPC2203 modem (Not the Cisco EPC 2425 ) working with my old modem/router from Smart (Thomson tg585v7) for about 1 week now and suddenly the broadband is not working anymore(thompson page keep show up saying the broad is not working). i can login to the router checking its status etc but it just doesnt give me the internet connection anymore. weird.

    do i need to set the router to bridge mode? any help is appreciated very much.


  • #105
    BenEadir
    Registered Users, Registered Users 2 Posts: 4,539 ✭✭✭BenEadir


    Hi Guys,

    I too have the Scientific Atlanta EPC2203 cable modem connected to a Netgear Wireless G WGR614v10 Router installed by UPC about 6 months ago on the 20MB package.

    Speedtest.net consistently confirms I'm getting +/-16mb download speeds and most apps and downloads are pretty fast but torrents, which were originally downloading at 150kb's and above are now trickling in at 4kbs on average which is effectively unuseable. FYI I use Vuze for downloading torrents.

    Any suggestions how I can get torrents downloading at the proper speed? It feels like torrents are throttled.

    Ben


  • #106
    GekkePrutser
    Closed Accounts Posts: 673 ✭✭✭GekkePrutser


    Does anyone know of any way to stop UPC doing a factory reset every 2 weeks or so? I keep having to do a complete setup of the thing including setting up the correct SSID , WPA keys etc.

    I'm pretty sure they're doing this remotely because it just reset itself a few minutes after switching it on and after that it was at factory default once again (Including the stupidly simple WPA key that UPC gave it). Also all of my other settings are gone. I'm really beginning to understand why people hate this thing so much.


  • #107
    gline
    Registered Users, Registered Users 2 Posts: 6,630 ✭✭✭gline


    My UPC connection went down today for about 1 hour.
    Once I reset the modem (unplugged, then plugged back in after min) and the connection came back on, it looks as if UPC have totally locked out the modem now (possibly with a firmware upgrade).

    I have a Cisco EPC2203 from them and had it setup in bridged mode. Now when I try and check these settings, i can only access the system page and all the others say "This feature is not enabled." and the advanced tab asks for a username and password which i dont have and I have tried all the ones mentioned in this forum, UPC must have changed it.

    I need to get back into the modem to see if it is still in bridged mode as my connection seems to have gone really slow since the connection is back up.

    Is there anyway I can check if it is in bridged mode?


  • #108
    KeRbDoG
    Registered Users, Registered Users 2 Posts: 4,277 ✭✭✭KeRbDoG


    Looks like if it was in bridged mode its IP would be 192.168.100.1


  • #109
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Merged with Sticky thread.
    gline wrote: »
    I have a Cisco EPC2203 from them and had it setup in bridged mode.

    The 2203 is a modem only, with no routing functionality, so it has no bridge mode.


  • #110
    gline
    Registered Users, Registered Users 2 Posts: 6,630 ✭✭✭gline


    KeRbDoG wrote: »
    Looks like if it was in bridged mode its IP would be 192.168.100.1
    jor el wrote: »
    Yeh that seems to be in bridged mode then :)


    The 2203 is a modem only, with no routing functionality, so it has no bridge mode.
    It did have setting for different modes, one was bridged mode, before i switched it to that it used to be on 192.0.1.1


  • #111
    liamfoneill
    Registered Users Posts: 5 ✭liamfoneill


    Hi,

    I want to use the windows media center streaming to my xbox 360 from my desktop pc. My xbox is connected via wifi and my pc is hardwired to the router. I know this isn't going to work (from reading earlier posts). It works fine from my laptop as that is connected via wifi.

    So rather than pulling any more of my hair out, I want to buy a router. My questions are:

    1. Has anyone had any luck getting UPC to give them one of the scientific atlantica modem as a replacement for the cisco modem/router?
    2. If not how do I use my cisco in bridge mode? I have read all the other posts about putting it into bridge mode but those options just simply aren't available to me. I only got installed two weeks ago so maybe I have a newer firmware version. I can log into both the normal setup tab and also the advanced tab on 192.168.100.1 but I don't have the option for gateway/bridge mode anywhere. Thanks in advance


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  • #112
    CSU
    Registered Users, Registered Users 2 Posts: 459 ✭✭CSU


    Is anyone here capable of putting a wireshark tutorial together going through exactly what is needed to prove this concept of dodgy wireless made by OP?

    If we got enough results together we sure could get some answers from Cisco and/or UPC...

    All I'm seeing is people in here with more or less basic networking problems which doesn't necessarily mean there's a problem with the router does it?

    The statement the OP made about UPC not being able to "mess" with our wireless, I can't see this being totally correct TBH, I'm not an expert on these things but I would imagine UPC have some control over the firmware being able to make changes to the device and whatnot...

    Back to the point of this post, we need to prove there's a problem...


  • #113
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    CSU wrote: »
    Is anyone here capable of putting a wireshark tutorial together going through exactly what is needed to prove this concept of dodgy wireless made by OP?

    Can you clarify which statement about dodgy wirelss you are talking about, because I made no such claim? Wifi can be interfered with by numerous sources, and the ISP making daily random firmware changes to your modem, just to knacker your wireless speeds, is not going to be one of them.
    CSU wrote: »
    The statement the OP made about UPC not being able to "mess" with our wireless, I can't see this being totally correct TBH, I'm not an expert on these things but I would imagine UPC have some control over the firmware being able to make changes to the device and whatnot...

    UPC have full control of the firmware, but they don't use it to adjust people's Wifi speeds on the fly, as has been claimed by numerous posters. If your speed test result is 20Mbps on Ethernet, then regardless of what you get on Wifi, it is not UPC's problem to fix. If there were some sort of deliberate attempt by UPC to reduce speeds on Wifi, then wouldn't everyone suffer the same way? The fact that it changes intermittently, and only for some users, would suggest the problem lies elsewhere.
    CSU wrote: »
    Back to the point of this post, we need to prove there's a problem...

    Why? UPC don't provide Wifi access, they provide broadband. If your broadband speed is acceptable, then that's the end of it. Wifi router issues cannot be warranted by an ISP, and never should be, because it's impossible for them to guarantee anything with it.


  • #114
    CSU
    Registered Users, Registered Users 2 Posts: 459 ✭✭CSU


    jor el wrote: »
    Can you clarify which statement about dodgy wirelss you are talking about, because I made no such claim? Wifi can be interfered with by numerous sources, and the ISP making daily random firmware changes to your modem, just to knacker your wireless speeds, is not going to be one of them.
    jor el wrote: »
    Speed issues over Wifi but not when wired. Wifi speeds can vary, and are nothing to do with the ISP. Suggestions that UPC are deliberately slowing your Wifi speeds are a nonsense, and will not be allowed here. The ISP cannot interfere with your Wifi network, as this is completely out of their control. If you have speed issues, then test the speed with a wired connection to the modem. Speedtests done over Wifi are never going to be accurate. Issues with Wifi speed can be resolved by changing the Wifi channel. Use InSSIDer to check your local spectrum to see what channels are in use. Also, cordless DECT phones can cause interference with with Wifi, as can a multitude of other wireless equipment. A poor signal due to range, or crappy router (like the EPC2425), or crappy Wifi card in your computer can also be a cause of issue.
    Maybe the crappy router's wifi is the issue...
    jor el wrote: »
    UPC have full control of the firmware, but they don't use it to adjust people's Wifi speeds on the fly, as has been claimed by numerous posters. If your speed test result is 20Mbps on Ethernet, then regardless of what you get on Wifi, it is not UPC's problem to fix. If there were some sort of deliberate attempt by UPC to reduce speeds on Wifi, then wouldn't everyone suffer the same way? The fact that it changes intermittently, and only for some users, would suggest the problem lies elsewhere.
    I imagine the vast majority of customers use only the wifi feature, if they wanted they could throttle your speed for abusing the fair usage policy which doesn't apply to everybody, it's unlikely though, certainly not 'nonsense'
    Why? UPC don't provide Wifi access, they provide broadband. If your broadband speed is acceptable, then that's the end of it. Wifi router issues cannot be warranted by an ISP, and never should be, because it's impossible for them to guarantee anything with it.
    There's a hardware issue, right? I'm not talking about waging bloody war with UPC, I just simply would like to approach the issue by collecting data from forum users and proving exactly where the fault lies in the hardware (if any). I can tell you if I can prove that they sold me a dodgy router I'll be getting a different model from them free of charge (as will all others).

    There's too much noise in all of the threads regarding this router about standard networking problems unrelated to the router - IMO if there where a guide we could follow to fully test the routers hardware both wired and wifi we could put an end to this discussion and collect some real results.


  • #115
    nevaeh-2die-4
    Registered Users Posts: 1,505 ✭✭✭nevaeh-2die-4


    Hi Guys

    just connected to upc, im trying to connect to the net with the wireless router, the router is Cisco EPC2425.

    Its saysing "Local Only"

    can anyone shed some light?

    i can only connect to the net when i have the ethernt wire connected.

    thanks


  • #116
    shadowcomplex
    Closed Accounts Posts: 4,097 ✭✭✭shadowcomplex


    I I got my upc package installed today and while the landline phone and channels are working grand, im having problems connecting my laptop to the internet. I even called back the service technician and he tried everythiing and couldnt connect it, he even disabled the security as he thoought that may have been preventing it from connecting, however it still didnt work.
    To prove that the connection was there and working fine he tried connecting his i phone and he was able to connect it no problem.
    He said the only thing he thinks may be the problem is that the wireless card inside the laptop is broken so I have given my laptop to a friend for the night to see if he can connect it to his upc at his home, does anyone have idea what else it could be in the meantime?


  • #117
    jrd
    Registered Users, Registered Users 2 Posts: 299 ✭✭jrd


    I got UPC broadband/phone/tv package 9 days ago. Speed is good and for the two ethernet connected computers, all is fine and works well. However it is a totally different story for a laptop and internet radio. Neither will connect immediately and I need to power-cycle the router/modem.

    Judging by the start of the thread, there are a lot of issues with the EPC2425. Are the rest of you having this daily issue with the router?

    What s/w version should I be on for the EPC425? Is there a CISCO basic firmware revision that you could upload to remove the UPC element or would that disable access?

    PS I do need wireless and the phone option.


  • #118
    zilog_jones
    Registered Users, Registered Users 2 Posts: 6,638 ✭✭✭zilog_jones


    jor el wrote: »
    Also, cordless DECT phones can cause interference with with Wifi...

    This is not true. DECT uses 1.9 GHz in Europe, only cheap crappy non-DECT cordless phones use 2.4 GHz and have the potential to interfere (these are a lot more common in the US).


  • #119
    Captain Commie
    Closed Accounts Posts: 688 ✭✭✭Captain Commie


    Got UPC in a few months ago (EPC2425) and till sunday it was great.

    got up on sunday morning and nothing would connect, wife was trying to get online and couldnt.

    i connected the laptop to the modem via ethernet and logged in to the modem to find that it had been completely reset, so i put my custom WPA key and and all worked fine, for a few hours, wireless dropped out and had to reboot modem.

    that was fine till last night, got in from work and no wireless, restarted modem again and came back up, then it kept dropping out every hour or so but came back itself after a few mins. woke up thismorn and noticed that my blackberry was not connected to wifi, came into living room and no net at all, connected ethernet and noticed the modem again had reset itself to factory settings.

    Called UPC for the second time (i called them lastnight too) and was asked to factory reset the modem, when i questioned them on how the hell this can fix an issue where the modem is doing the same they immediately offered to send someone out to have a look.

    So they say that someone will be out thursday morning and that they can not get anyone sooner, think i may be making some serious noise for UPC if this keeps going on, not impressed at all seeing as ive taken time off this week and really need my home broadband to be working


  • #120
    BanjoB
    Registered Users, Registered Users 2 Posts: 531 ✭✭✭BanjoB


    Hi all.
    I've searched through the threads for an aid to my non ability to bridge problem and I found the below originally posted by watty.

    "If you can't bridge, then set your separate router to a different subnet, i.e. 192.168.3.xxx for everything on LAN.

    Then give your router WAN port a static IP in the LAN range of the Cisco Router/Cable Modem and only plug the WAN port into Cisco.
    Disable WiFi on the Cisco
    Then on the Cisco make the IP of your standalone WiFi/Router a DMZ. Then all ports are forwarded both ways, it's almost like Bridge Mode. To the 3rd party standalone WiFi/Router it will look like the Cisco is in Bridge mode but as if your public IP is the LAN IP on the Cisco set up for DMZ.

    The actual Public IP is of course whatever it is."

    Has anyone here did this with any lynksys router??. I don't know what menus in the lynksys router that I need to set the new subnet to as I keep getting errors with saying that the wan and LAN ip's are the same.
    Any help would be appreciated.


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  • #121
    Elessar
    Registered Users, Registered Users 2 Posts: 5,256 ✭✭✭Elessar


    I just got this modem after re-signing up to UPC broadband.

    Is it possible to use a 5GHz network on it? Currently on wireless I'm only getting a max of 25mb/s downloads instead of 30mb. An upgrade to 5GHz might help?
    edit: via ethernet i'm getting a full 35mb download speed! Is there any way of getting this wirelessly?


  • #122
    roast
    Registered Users, Registered Users 2 Posts: 2,320 ✭✭✭roast


    So, I've been having problems with the EPC2425. Kept resetting itself back to gateway mode and re-enabling the wireless. I have it set up in bridge mode through a complex network, so this was quite an annoying problem.
    I called UPC, and advised them of it - told them I still had my old Scientific Atlanta modem lying around. On request, the agent took the two MAC numbers and switched the provisioning back to the Scientific Atlanta modem.I highly recommend any of you who still have the SA lying around to give them a call and request that the provisioning be changed.
    Elessar wrote: »
    I just got this modem after re-signing up to UPC broadband.

    Is it possible to use a 5GHz network on it? Currently on wireless I'm only getting a max of 25mb/s downloads instead of 30mb. An upgrade to 5GHz might help?
    edit: via ethernet i'm getting a full 35mb download speed! Is there any way of getting this wirelessly?

    There is no 5GHz option on this modem.To rule out channel interference, you could use this program: http://www.metageek.net/products/inssider/

    Otherwise, you're getting exceptional speeds for wireless, I wouldn't complain with that.


  • #123
    seanbmc
    Closed Accounts Posts: 1,842 ✭✭✭seanbmc


    This doesn't happen all the time, but every now and then when I'm using Utorrent the connection will drop and I have to reset the router to get internet access again.

    Anyone else have this issue? I can be a pain in the arse because sometimes you have to reset it a few times.


  • #124
    Mike Litoris
    Registered Users, Registered Users 2 Posts: 6,281 ✭✭✭Mike Litoris


    Elessar wrote: »
    I just got this modem after re-signing up to UPC broadband.

    Is it possible to use a 5GHz network on it? Currently on wireless I'm only getting a max of 25mb/s downloads instead of 30mb. An upgrade to 5GHz might help?
    edit: via ethernet i'm getting a full 35mb download speed! Is there any way of getting this wirelessly?

    FYI I get 32-34mb/s wirelessly with good seeded torrents. I've a Belkin N wireless router running off the epc2425.


  • #125
    mahblah
    Closed Accounts Posts: 13 ✭mahblah


    Hi,
    I've recently switched from Eircom to UPC 20 Mb broadband (with the supplied Cisco 2425), and while the wired connection works almost perfectly, the wireless is dire.
    While standing right beside the router I have low signal strength, and that's if I'm lucky! I downloaded inSSIDer, and there's no interfering networks nearby.
    Can anyone think why the signal would be so terrible, and how to fix/improve it if possible?


  • #126
    TheCosmicFrog
    Registered Users, Registered Users 2 Posts: 1,380 ✭✭✭TheCosmicFrog


    Hi guys,

    Over the past few days, I've been noticing some strange behavior with my UPC service. But I later found out that it's not just me experiencing this, but a hell of a lot of people I know with UPC. The problem affects the wireless and appears to be apathetic of the router used.

    Basically, I keep getting kicked from the Wi-Fi, after which I won't be able to reconnect. This happens to me and many other people in at least two places, using two different models of router - a Cisco EPC2425 and a Netgear (unsure of model) - on Windows, Mac and Linux. One of these connections is a home line and another is a business line, both in Galway city. I initially thought this was a problem with my laptop's wireless card, since it happened with two different routers, but after seeing it happen on several other computers on the same network I knew something was up.

    How on earth could two different models of router be experiencing the same behavior in the same time frame? I thought the connection to a router would be separate from the ISP connection. I've called UPC and done all the usual - changing channel, resetting the router, etc.

    I've asked on Facebook and Twitter and am receiving responses that the same is happening to other people across the country. Is this affecting anyone on Boards?


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  • #127
    rob808
    Registered Users, Registered Users 2 Posts: 2,319 ✭✭✭rob808


    Im having bad download speed on 20mb connection.I am only getting 3mb to 4mb download speeds is there anything i could do to fix it thanks rob.


  • #128
    J_B_K
    Registered Users Posts: 13 ✭J_B_K


    Hi

    We got a EPC2425 when we signed up for UPC

    Somebody put a password on it and they cant remember

    Is there anyway to reset it ?


  • #129
    DanWall
    Registered Users, Registered Users 2 Posts: 509 ✭✭✭DanWall


    Can someone please explain the settings on my Netgear router pppoe and pppoA?
    I am supposed to be using pppoe but it will only work on pppoA, could this cause loss of speed?


  • #130
    roast
    Registered Users, Registered Users 2 Posts: 2,320 ✭✭✭roast


    J_B_K wrote: »
    Hi

    We got a EPC2425 when we signed up for UPC

    Somebody put a password on it and they cant remember

    Is there anyway to reset it ?

    There is a reset button on the back of the modem itself.


  • #131
    rob808
    Registered Users, Registered Users 2 Posts: 2,319 ✭✭✭rob808


    Im still having speed problems at night does anyone know what could cause it. Im on a wired connection and getting 4.1mb down and 1.3up im suppose have 20mb down


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  • #132
    CSU
    Registered Users, Registered Users 2 Posts: 459 ✭✭CSU


    rob808 wrote: »
    Im still having speed problems at night does anyone know what could cause it. Im on a wired connection and getting 4.1mb down and 1.3up im suppose have 20mb down

    You might get a response posting in the computers/tech forum mate

    http://boards.ie/vbulletin/forumdisplay.php?f=9


  • #133
    Snake Plisken
    Registered Users, Registered Users 2 Posts: 13,022 ✭✭✭✭Snake Plisken


    rob808 wrote: »
    Im still having speed problems at night does anyone know what could cause it. Im on a wired connection and getting 4.1mb down and 1.3up im suppose have 20mb down

    It's called congestion if it happens between 6pm and midnight and fine during the rest of the day, you need to ring UPC and lodge a complaint.


  • #134
    Dark Nex
    Registered Users Posts: 54 ✭✭Dark Nex


    You can't use two xboxs properly at the same time on this stupid router because only one of the NATs can be open!!! Do UPC have any other routers or am I allowed buy a different one? It's a cable router though so might be hard to find a replacement???


  • #135
    rob808
    Registered Users, Registered Users 2 Posts: 2,319 ✭✭✭rob808


    Im having speed problem in the day and nigth rang upc they said everything fine on there ends but mine ends not 2mb on 20mb congestion or not should get at least 10mb am i rigth in saying this.


  • #136
    Marathon Man
    Registered Users Posts: 413 ✭✭Marathon Man


    TheCosmicFrog wrote: »
    Hi guys,

    Over the past few days, I've been noticing some strange behavior with my UPC service. But I later found out that it's not just me experiencing this, but a hell of a lot of people I know with UPC. The problem affects the wireless and appears to be apathetic of the router used.

    Basically, I keep getting kicked from the Wi-Fi, after which I won't be able to reconnect. This happens to me and many other people in at least two places, using two different models of router - a Cisco EPC2425 and a Netgear (unsure of model) - on Windows, Mac and Linux. One of these connections is a home line and another is a business line, both in Galway city. I initially thought this was a problem with my laptop's wireless card, since it happened with two different routers, but after seeing it happen on several other computers on the same network I knew something was up.

    How on earth could two different models of router be experiencing the same behavior in the same time frame? I thought the connection to a router would be separate from the ISP connection. I've called UPC and done all the usual - changing channel, resetting the router, etc.

    I've asked on Facebook and Twitter and am receiving responses that the same is happening to other people across the country. Is this affecting anyone on Boards?

    Hi, I'm experiencing the exact same problem in Dublin. I removed my wireless connection and then tried to get back on with the default password which is now rejected. Any Solutions?????


  • #137
    Mike Litoris
    Registered Users, Registered Users 2 Posts: 6,281 ✭✭✭Mike Litoris


    Dark Nex wrote: »
    You can't use two xboxs properly at the same time on this stupid router because only one of the NATs can be open!!! Do UPC have any other routers or am I allowed buy a different one? It's a cable router though so might be hard to find a replacement???

    You can still use the epc2425 as the modem and hang a wireless router off it. I run a Belkin N adsl router off it and it works a charm. I posted the issues and solutions to setting it up a few pages back.

    FWIW, I'm having absolutely no issues since I set it up.


  • #138
    sham69
    Registered Users, Registered Users 2 Posts: 2,321 ✭✭✭sham69


    Sorry if this has been answered but I can't see it anywhere.
    My wireless signal with the epc2425 is fine, it drops every hour or so during streaming, I chaged the channel yesterday so not sure if this is fixed.
    anyway as I said wireless streaming is fine from my mac to my ps3 but I decided to try 2 homeplugs that I have at home.
    They are 200mbps.
    I plugged one into the epc and the other to the ps3 (to stream HD).
    Now ps3 media player won't find the ps3?
    When I use the wireless connection on the ps3 its fine?
    Is this something to do with multicast (which I don't fully understand?)
    I thought I read on another post that some guy is using homeplugs for an ethernet type connection to stream HD?

    Any suggestions most welcome.
    Many thanks
    Sham.


  • #139
    sham69
    Registered Users, Registered Users 2 Posts: 2,321 ✭✭✭sham69


    Got this sorted.
    Got home from work yesterday and it was working fine.
    I was able to stream all my HD content through the PS3 perfectly.
    Strange.


  • #140
    bryaner
    Registered Users, Registered Users 2 Posts: 3,181 ✭✭✭bryaner


    Would this router be the reason for lag in fifa on x box live? I'm on the 20 meg, ping tests and speed tests are all good, firewall and ip flood detection turned off..


  • #141
    dogpile
    Registered Users, Registered Users 2 Posts: 629 ✭✭✭dogpile


    How do I create a new password to get into settings on this modem??

    first time round there was **** digit in the "current password" screen, I typed and re-entered my new password to be told the old password was incorrect :confused:


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  • #142
    bryaner
    Registered Users, Registered Users 2 Posts: 3,181 ✭✭✭bryaner


    dogpile wrote: »
    How do I create a new password to get into settings on this modem??

    first time round there was **** digit in the "current password" screen, I typed and re-entered my new password to be told the old password was incorrect :confused:

    You don't need a password, just hit login and then go to setup..


  • #143
    rob808
    Registered Users, Registered Users 2 Posts: 2,319 ✭✭✭rob808


    hi im still having problem with my download speeds when i go to www.speedtest.net im gettng these speeds http://www.speedtest.net/result/1193227635.png could someone do a speedtest with the same place and post so i know if it the site because on upc site i get 19mb and on eircom speedtest site i get 6mb thanks


  • #144
    cramp
    Registered Users Posts: 465 ✭✭cramp


    Hi..

    Ok i have this Internet conflict with this router..

    I have 3 Pcs Wired directly to the cisco router!

    When all 3 are up and running , the Vista and windows 7 PC Internet locks up for a bout 2 minutes...

    Then everything is fine for a while , then after 5 to 20 mins they both lock up again....

    The XP pc is always fine!

    The only solution to stop the lock ups is to disconnect the XP machine ,
    but i have to this on a daily basis,
    So i know that the XP machine seems to be the prob!
    I have rang support and they say that the router is fine and its a PC issue...they then gave me a Premium rate number to rig at the cost of 90c a minute!
    God knows how long i will be on that line!
    i have also changed the Ethernet ports around and this hasn't helped...
    somehow the XP machine still lock up the other machines...

    anyone else have this issue......

    cramp


  • #145
    miralize
    Registered Users, Registered Users 2 Posts: 6,207 ✭✭✭miralize


    Woohoo. INternet has been going down once every hour for 2 minutes. Very annoying for Xbox Live.

    Called support (reply back tomorrow) and reset my router to factory settings.. Is that all I can do for now?


  • #146
    Zynks
    Registered Users, Registered Users 2 Posts: 1,693 ✭✭✭Zynks


    rob808 wrote: »
    hi im still having problem with my download speeds when i go to www.speedtest.net im gettng these speeds http://www.speedtest.net/result/1193227635.png could someone do a speedtest with the same place and post so i know if it the site because on upc site i get 19mb and on eircom speedtest site i get 6mb thanks

    On my 30 Mb line (Dublin)
    1194950262.png
    1194955152.png
    1194961584.png

    Worst results I ever got, by far


  • #147
    matt-dublin
    Registered Users, Registered Users 2 Posts: 4,468 ✭✭✭matt-dublin


    miralize wrote: »
    Woohoo. INternet has been going down once every hour for 2 minutes. Very annoying for Xbox Live.

    Called support (reply back tomorrow) and reset my router to factory settings.. Is that all I can do for now?
    that issue is caused by the dhcp lease being set to 3600 seconds which is one hout.

    change it to 9999999999999999999 and click apply. this will update then to -1 giving it an infinate dhcp lease.

    your internet (specifically wireless) will not reset every hour


  • #148
    miralize
    Registered Users, Registered Users 2 Posts: 6,207 ✭✭✭miralize


    Now no devices can connect to it. Connection Timeout.


  • #149
    matt-dublin
    Registered Users, Registered Users 2 Posts: 4,468 ✭✭✭matt-dublin


    just on wireless?

    might need a reboot


  • #150
    miralize
    Registered Users, Registered Users 2 Posts: 6,207 ✭✭✭miralize


    This is what I change? I had to fact. reset it for it to start behaving again


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  • #151
    matt-dublin
    Registered Users, Registered Users 2 Posts: 4,468 ✭✭✭matt-dublin


    when you clicked apply did it change to -1?

    basically that just changes the amount of time that your computer retains its IP address from the router, th 3600 makes the computer ask for a renewal every hour.

    due to a bug in the cisco router it forces a NACK and then ACK which causes it to drop connectivity for about 30 seconds while it gets its new address.

    151227.jpg


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