[Roberto_gas]

I would Not be surprised if we don't get voucher SMS as their entire system is a mess..too much of hassle tbh..

[deiseindublin]

Originally Posted by DopeTech

Mines turned in to a bit of a fiasco. One sim ported but I can't register it. The other port is failing. Lucky we didn't need to top up initially I guess. Might have to abandon it

Same here, won't register although it did port over after 12 hours or so of SIM NOT PROVISIONED.

[Basil3]

Ended up going into a Vodafone store. He said the port was completed fine from their end, but the SIM was still showing as no signal. He gave me a new SIM, everything works fine, and the topup I put on last night is there with Vodafone X active.

Now to see if I get a text with this voucher code.....

[smilgy]

Anyone else not receive their sim card yet? Ordered this on Monday and still no sight of it.

[bren2001]

Originally Posted by smilgy

Anyone else not receive their sim card yet? Ordered this on Monday and still no sight of it.

I'm in the same boat

[DopeTech]

Originally Posted by bren2001

I'm in the same boat

I ordered one Friday around midday and another in the evening. First one arrived on Tuesday and the 2nd one yesterday. Still not able to register one though and the other port failed.

[JamesRLS]

Has anyone done it and got the code yet

[Basil3]

Originally Posted by JamesRLS

Has anyone done it and got the code yet

Done it all, but no code. Customer support wouldn't have a clue about it either, so they're not help.

In fairness, it says up to 2 weeks for a code, but usually these things are almost immediate.

[jhammer]

Originally Posted by smilgy

Anyone else not receive their sim card yet? Ordered this on Monday and still no sight of it.

I ordered Tuesday night. Didnt get an email to confirm either so not sure how i would go about tracking should it come to it. Did anyone get an email to confirm?

[gerard2210]

Originally Posted by jhammer

I ordered Tuesday night. Didnt get an email to confirm either so not sure how i would go about tracking should it come to it. Did anyone get an email to confirm?

I ordered the sim over the weekend arrived in the post yesterday (Wednesday). Didn't get a confirmation email.

[consulatory]

Originally Posted by DopeTech

I contacted them on live chat, gave them the order number and sim number and they activated it there and then..

Where is the live chat on their site? Can't see it anywhere.
Tried talking to their phone customer service but yer man kept putting back to the same flippin menu every time i said i was porting a number. Absolutely useless

[jhammer]

Originally Posted by jhammer

I ordered Tuesday night. Didnt get an email to confirm either so not sure how i would go about tracking should it come to it. Did anyone get an email to confirm?

Really weird. Lost signal on Eir and text of vodafone about switching. but no Sim!

[consulatory]

Originally Posted by consulatory

Where is the live chat on their site? Can't see it anywhere.
Tried talking to their phone customer service but yer man kept putting back to the same flippin menu every time i said i was porting a number. Absolutely useless

downloaded the app -> dirtbags still have chat enabled through the app so got through to them in like 2 secs using that

[consulatory]

Did anybody get this error when trying to top up for first time?

> The session is invalid or it may expired, if you were in middle of a payment, no charge has been made.
Please login to your My Vodafone account again

Definitely logged in and still getting t. Tried Firefox, Edge etc.

[bromley52]

Originally Posted by jhammer

Really weird. Lost signal on Eir and text of vodafone about switching. but no Sim!

Same here. I thought that was not supposed to happen until it's registered as delivered. Nightmare for anyone switching there own number.