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Hi all,
Vanilla are planning an update to the site on April 24th (next Wednesday). It is a major PHP8 update which is expected to boost performance across the site. The site will be down from 7pm and it is expected to take about an hour to complete. We appreciate your patience during the update.
Thanks all.

ros down

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Comments

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    #62
    Stationmaster
    Registered Users Posts: 825 ✭✭✭Stationmaster


    Yea, working here now too.


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    #63
    Pawwed Rig
    Moderators, Category Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 22,293 CMod ✭✭✭✭Pawwed Rig


    Working fine now. I assume they said end of the week to relieve stress on the servers.


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    #64
    Baby01032012
    Registered Users Posts: 1,622 ✭✭✭Baby01032012


    Does anyone know when they will debit the balancing payments and 2019 prelim tax. I thought it would be gone from my account yesterday.


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    #65
    ebbsy
    Registered Users Posts: 6,737 ✭✭✭ebbsy


    Baby01032012 wrote: »
    Does anyone know when they will debit the balancing payments and 2019 prelim tax. I thought it would be gone from my account yesterday.

    It will take a few days.


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    #66
    Grolschevik
    Registered Users Posts: 3,472 ✭✭✭Grolschevik


    Baby01032012 wrote: »
    Does anyone know when they will debit the balancing payments and 2019 prelim tax. I thought it would be gone from my account yesterday.

    Mine was gone today. Filed last Thursday, specified Monday for the debit.


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    #67
    Ninap
    Registered Users Posts: 528 ✭✭✭Ninap


    Hi,

    This is just my second time completing an online Form 11. Last year I paid tax due by debit card. This time I opted for the bank account option. But it wasn't clear whether I had to go to my account and make a payment, or whether Revenue would effect a direct debit. Any guidance gratefully received. thanks


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    #68
    Baby01032012
    Registered Users Posts: 1,622 ✭✭✭Baby01032012


    Revenue take the payment once you’ve entered your bank details


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    #69
    Ninap
    Registered Users Posts: 528 ✭✭✭Ninap


    Thanks. Takes a few days I guess?


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    #70
    Pawwed Rig
    Moderators, Category Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 22,293 CMod ✭✭✭✭Pawwed Rig


    You need to submit the payment too. Entering bank details is not enough.


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    #71
    The White Wolf
    Registered Users Posts: 5,135 ✭✭✭The White Wolf


    Crashed by last minute merchants. I work in a sector that will know this only too well. That Simpsons episode really was every bit true.


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    #72
    Stratvs
    Registered Users Posts: 958 ✭✭✭Stratvs


    Ninap wrote: »
    Hi,

    This is just my second time completing an online Form 11. Last year I paid tax due by debit card. This time I opted for the bank account option. But it wasn't clear whether I had to go to my account and make a payment, or whether Revenue would effect a direct debit. Any guidance gratefully received. thanks

    You need to go to bank accounts in your main ROS screen and set up a ROS Debit Instruction. Then once the RDI is set up any time you want to pay that is listed as an option alongside Cards etc. Revenue will not take payment unless you submit a payment instruction each time you want to use that RDI.


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    #73
    Ninap
    Registered Users Posts: 528 ✭✭✭Ninap


    Stratvs wrote: »
    You need to go to bank accounts in your main ROS screen and set up a ROS Debit Instruction. Then once the RDI is set up any time you want to pay that is listed as an option alongside Cards etc. Revenue will not take payment unless you submit a payment instruction each time you want to use that RDI.

    Thanks! The site certainly doesn't make it easy or obvious. When I uploaded my form 11 it gave me a link to BoI which I followed, but it was just my own account (no Revenue a/c details etc).


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    #74
    Ninap
    Registered Users Posts: 528 ✭✭✭Ninap


    The whole Revenue site could do with a major overhaul. The initial distinction between your Revenue and Ros accounts is confusing. Then downloading and using the Certificate is complex. Then you are asked for a 'tax number', when again it is not obvious that your PPS number is sufficient. And the distinction between Form 11 and Form 12 is far from clear.


    I'm sure it's fine once you're used to it, but it's not user friendly for first time clients.


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    #75
    Calahonda52
    Registered Users Posts: 12,193 ✭✭✭✭Calahonda52


    A lot of whinging going on here about Revenue/ROS
    .
    Approach it with fun play and ease

    “I can’t pay my staff or mortgage with instagram likes”.



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    #76
    okidoki987
    Registered Users Posts: 10,616 ✭✭✭✭okidoki987


    And the distinction between Form 11 and Form 12 is far from clear.

    What is the difference?


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    #77
    Pawwed Rig
    Moderators, Category Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 22,293 CMod ✭✭✭✭Pawwed Rig


    Ninap wrote: »
    I'm sure it's fine once you're used to it, but it's not user friendly for first time clients.

    I am using it regularly for years and think it is a pain in the arse.


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    #78
    barneystinson
    Registered Users Posts: 4,683 ✭✭✭barneystinson


    Ninap wrote: »
    The whole Revenue site could do with a major overhaul. The initial distinction between your Revenue and Ros accounts is confusing. Then downloading and using the Certificate is complex. Then you are asked for a 'tax number', when again it is not obvious that your PPS number is sufficient. And the distinction between Form 11 and Form 12 is far from clear.


    I'm sure it's fine once you're used to it, but it's not user friendly for first time clients.

    Are there not videos and/or FAQs that walk you through all these things?


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    #79
    Pawwed Rig
    Moderators, Category Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 22,293 CMod ✭✭✭✭Pawwed Rig


    Log on to file a VAT return with today as a deadline and ROS is down undergoing an 'upgrade'.

    on a deadline day.


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    #80
    Calahonda52
    Registered Users Posts: 12,193 ✭✭✭✭Calahonda52


    Pawwed Rig wrote: »
    I am using it regularly for years and think it is a pain in the arse.

    What is in your listening for ROS for this opinion?

    “I can’t pay my staff or mortgage with instagram likes”.



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    #81
    Pawwed Rig
    Moderators, Category Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 22,293 CMod ✭✭✭✭Pawwed Rig


    Calahonda52 wrote: »
    What is in your listening for ROS for this opinion?

    Huh?


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    #82
    Stratvs
    Registered Users Posts: 958 ✭✭✭Stratvs


    Pawwed Rig wrote: »
    I am using it regularly for years and think it is a pain in the arse.

    Overall I find it ok although probably due a major facelift, but my big gripe (and that of any principal contractor I know) is the RCT interface. It’s messy to navigate and trying to search/extract is cumbersome.


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    #83
    Pawwed Rig
    Moderators, Category Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 22,293 CMod ✭✭✭✭Pawwed Rig


    RCT is awful as are RTSO1 payments. Tracking payments is also difficult particularly where offsets have been applied. Frequent downtime and timeouts on logins are also frustrating.
    Having to type a password every time you do any action makes using it time consuming.


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