GoMo - New MVNO on eir Network

cal60 · 19-10-2019 3:55pm

kippy wrote: »

I do question why people remain to use this type of technology but I suppose everyone has their own use cases.
I wouldn't let something like this be a deal breaker in any way shape or form for numerous reasons.

I agree that it wouldn't be a deal breaker but what is wrong about wanting to be be able to use your mail clients on android (or iOS) - email is still very important

Ten Pin · 19-10-2019 3:58pm

To clarify...

EEA roaming and international are two separate call types for billing purposes.

Ireland to Ireland - Free (Home call)

Germany to Ireland/France/Spain/EEA - Free (EEA roaming}

Ireland to Germany/France/Spain/EEA - NOT Free {International)

AndrewJRenko · 19-10-2019 4:42pm

kippy wrote: »

I do question why people remain to use this type of technology .

You question why people use email clients to send emails?

kippy · 19-10-2019 5:33pm

cal60 wrote: »

I agree that it wouldn't be a deal breaker but what is wrong about wanting to be be able to use your mail clients on android (or iOS) - email is still very important

There are many workarounds available.

kippy · 19-10-2019 5:34pm

AndrewJRenko wrote: »

You question why people use email clients to send emails?

I question why:
People still use Eir/Eircom etc email in the first instance and as a result think they need to be tied to an Eir network to access their email.
I had an eircom address back in the early 00's and technicily I still have it. I've got gmail shortly after it became available. That picks up my eircom mail (not that anyone sends mail there anymore) and I don't feel the need to be tied to any one network amoung many other benefits.

As I said,if it's an issue for folks, fair enough, I just don't the get logic.

BillyBird · 19-10-2019 5:49pm

Ten Pin wrote: »

Germany to Ireland/France/Spain/EEA - Free (EEA roaming}

Is that right?

I can be in Germany and call and Irish number, free, I understand.
But if I'm in Germany and I call a French number I'm going to be charged an International call rate, no?

Or am I reading that wrong.

Poulgorm · 19-10-2019 6:10pm

If you are in Germany, you are not using your Irish network. So, you are roaming. Calls made while you are roaming within a EU country to another EU country are treated the same as calls made within Ireland.

If you are in Ireland, you are not roaming. So, calls made to other EU countries from within Ireland, are deemed to be international calls and charged accordingly.

That's my understanding.

Ten Pin · 19-10-2019 6:10pm

EEA roaming regulations effectively makes EEA roaming calls/texts within EEA, equivalent to calls/texts within your home country.

Those roaming minutes will be deducted from the plan allowance.

That only applies when roaming in EEA.

When at home, calling other EEA countries is an international call and not included unless your plan specifically includes it, but gomo don't.

opus · 19-10-2019 6:33pm

Have no data coverage on in Cork city at the moment, was working earlier on.

AndrewJRenko · 19-10-2019 6:40pm

kippy wrote: »

I question why:
People still use Eir/Eircom etc email in the first instance and as a result think they need to be tied to an Eir network to access their email.
I had an eircom address back in the early 00's and technicily I still have it. I've got gmail shortly after it became available. That picks up my eircom mail (not that anyone sends mail there anymore) and I don't feel the need to be tied to any one network amoung many other benefits.

As I said,if it's an issue for folks, fair enough, I just don't the get logic.

Maybe they don't want to hand over all their information to Google?

They don't really need to be tied to any network, once the mail provider doesn't enforce it.

seanbirkhead · 20-10-2019 12:08pm

GoMo vs Three data speed comparison.

https://drive.google.com/file/d/14p1JLM3icYW039JV179NPOJqQmUVWIBM/view

DopeTech · 20-10-2019 12:11pm

seanbirkhead wrote: »

GoMo vs Three data speed comparison.

https://drive.google.com/file/d/14p1JLM3icYW039JV179NPOJqQmUVWIBM/view

Where were you? All networks have better reception than others in places. While one might be great for you it might be useless for someone else up 2 miles up the road.

seanbirkhead · 20-10-2019 12:48pm

Sir Dosser wrote: »

Where were you? All networks have better reception than others in places. While one might be great for you it might be useless for someone else up 2 miles up the road.

Location is not relevant in this test. What you need to take from the video is the signal strength of the networks immediately prior to running the test. Gomo actually had a slight advantage in the test in terms of the signal strength.

New Home · 20-10-2019 12:59pm

So, roaming aside, are international calls (e.g. Ireland to Germany) included in the package ("Minutes and SMS apply to usage within the Republic of Ireland and EEA zone countries.") or not? And if not, where's the list of prices? Thanks.

ibFoxer · 20-10-2019 1:06pm

This feels to me that it would be perfect for my Dad, he's on the old emobile €24 legacy simo and doesn't use data so the price for calls and texts would be worth it.

Sheep Shagger · 20-10-2019 1:15pm

Thought about jumping, I'm on a €20 a month rolling contract with eir (goes up to €25 after intro offer at which time I'll jump on another promo deal) but I get eir sport app free which allows me to watch the PRO14 and RWC rugby on TV via my note 9...

Quackster · 20-10-2019 1:18pm

New Home wrote: »

So, roaming aside, are international calls (e.g. Ireland to Germany) included in the package ("Minutes and SMS apply to usage within the Republic of Ireland and EEA zone countries.") or not? And if not, where's the list of prices? Thanks.

No. In a few years calls/texts to other EEA countries will be treated as domestic calls but not yet. Current EU regulation caps the price of calls at 19c/min+VAT and texts at 6c+VAT and that's exactly what GOMO charges.

International calls/texts to non-EEA countries are obviously much more expensive.

Edit: A very quick search of the GOMO website found the pricing here: https://gomo.ie/wp-content/uploads/mobile_pt12.2-3.pdf

New Home · 20-10-2019 1:20pm

Thanks Quackster. Is that mentioned anywhere on their website?

Ten Pin · 20-10-2019 1:24pm

International calls/SMS not included so Ireland to Germany costs extra.

The prices are listed in this guide...
https://gomo.ie/wp-content/uploads/mobile_pt12.2-3.pdf

At the top of first page, under "Inclusions"...

Unlimited calls to Irish mobiles and landlines, unlimited texts and
Unlimited Data* (10GB EEA Roaming) (SIM only plan)

International calls to Europe cost 23.37c per minute.

Minutes and SMS apply to usage within the Republic of Ireland and EEA zone countries.

They should word that better to make it clearer but the wording under "Inclusions" clarifies it.

New Home · 20-10-2019 1:27pm

I'm really, really thick... I never noticed there were more pages... :rolleyes:

BillyBird · 22-10-2019 10:37am

I migrated across from Vodafone today - was ported over at exactly the time I asked for.

Big improvement in speeds (see attached). Network icon on the phone is now showing LTE as opposed to the 4G I used to get with Vodafone. (I'm in Dublin city)

Voicemail is not working but web chat support said they hope to have it back up in 24 hours. Not something I use much.

d15ude · 23-10-2019 4:20pm

Have done a few speed tests and GoMo mostly tops my previous provider Virgin Mobile. :pac:

Hope it stays that way.

Zhane · 23-10-2019 4:56pm

Been a good experience so far. Wish I could activate WiFi calling in my house but itâ€™s decent speed inside and excellent outside. The below screenshot was taken in Wexford town

Subcomandante Marcos · 24-10-2019 9:25am

Ported this morning. Great speeds so far. much better than I had on three anyway.

Happy so far.

oranbhoy67 · 24-10-2019 9:53am

Subcomandante Marcos wrote: »

Ported this morning. Great speeds so far. much better than I had on three anyway.

Happy so far.

Ported this morning too, postman said yesterday that he was flat out delivering them,

I got just under 65mb download & just over 20mb upload

Hopefully speeds don't get too throttled as more sign up but I'm more than happy with that.

Subcomandante Marcos · 24-10-2019 10:20am

oranbhoy67 wrote: »

Ported this morning too, postman said yesterday that he was flat out delivering them,

I got just under 65mb download & just over 20mb upload

Hopefully speeds don't get too throttled as more sign up but I'm more than happy with that.

Once it matches the speeds i.got a three I'll be happy as it's 33.3333% the price per month.

advertsfox · 24-10-2019 10:22am

Waiting on the port to happen, be nice to be back on the true Meteor network again as its where I got my best experience. I'm with Eir now but it was never as good speeds. Virgin was awful, Vodafone are too expensive (with terrible support) so this should be great for me.

oranbhoy67 · 24-10-2019 10:41am

Subcomandante Marcos wrote: »

Once it matches the speeds i.got a three I'll be happy as it's 33.3333% the price per month.

I was on Tesco mobile which uses the 3 network, , tbh I rarely went over the data and call cap ( though I did a couple of times on both) but there was hardly any texts in that package.. and gomo is €5 a month cheaper than what I was paying so added up over a year I decided to go for it.

I done a few speedtests lately on Tesco mobile & was getting speeds of 170mb at 4 or 5 am , but usually anything between 40 -70mb at peak times, tbh I would have been happy with anything over 10mb as I'm on WiFi during most of the peak time anyway

So far so good..just need them to get the voicemail issue sorted out!!

BillyBird · 24-10-2019 11:00am

oranbhoy67 wrote: »

So far so good..just need them to get the voicemail issue sorted out!!

Voicemail working for me as when I checked this morning.

oranbhoy67 · 24-10-2019 2:23pm

BillyBird wrote: »

Voicemail working for me as when I checked this morning.

It was asking me for a number I just thought after reading it was broken not to enter one yet, what number do you use for voicemail do you know?

big_show · 24-10-2019 3:22pm

I ordered my SIM this time last week yet my account still says in progress... has anyone else had to wait this long for delivery?

DaveyDave · 24-10-2019 3:30pm

Ordered last Thursday and arrived today. Port due for tomorrow. I wonder if they're sending them out based on port dates? People who ordered after me got them before me. Could just be random though due to the volume.

madmoe · 24-10-2019 4:34pm

Just got these speeds here at work!

Far above what I was getting on Three!

Thanks,
M

MEGA BRO WOLF 5000 · 24-10-2019 5:58pm

Those speeds are treble what I currently get on three and I’m paying €45 a month for the privellage. Ordered a sim today.

DaveyDave · 24-10-2019 6:17pm

Colleague in work just signed up to a 2 year contract at €40/mo for an S10, despite me telling him he'd get one from a reputable seller on Amazon for €650. It would have been more or less the same price to stick with his current Sim Only plan and buy a full price unlocked phone.

GoMo would have saved him €270 over the 2 years. Never touching a contract again, especially now that they're all 24 months. Cheaper to buy unlocked off Amazon, better selection too.

oranbhoy67 · 24-10-2019 7:36pm

DaveyDave wrote: »

Ordered last Thursday and arrived today. Port due for tomorrow. I wonder if they're sending them out based on port dates? People who ordered after me got them before me. Could just be random though due to the volume.

they are yeah

cal60 · 24-10-2019 7:54pm

DaveyDave wrote: »

Colleague in work just signed up to a 2 year contract at €40/mo for an S10, despite me telling him he'd get one from a reputable seller on Amazon for €650. It would have been more or less the same price to stick with his current Sim Only plan and buy a full price unlocked phone.

GoMo would have saved him €270 over the 2 years. Never touching a contract again, especially now that they're all 24 months. Cheaper to buy unlocked off Amazon, better selection too.

I agree SIM only is the way to go - too much tie-in otherwise.

um7y1h83ge06nx · 24-10-2019 7:59pm

cal60 wrote: »

I agree SIM only is the way to go - too much tie-in otherwise.

Indeed my 3 year old Moto G4 was bought from Amazon and I currently have a few phones like the Motorola One Vision on a watchlist. Some good phones to be gotten on Amazon for around the €200 mark.

degsie · 24-10-2019 9:50pm

Anybody get voicemail to work? Keep getting 'you have entered an invalid number' when entering my ported number.

H.E. Pennypacker · 24-10-2019 10:28pm

degsie wrote: »

Anybody get voicemail to work? Keep getting 'you have entered an invalid number' when entering my ported number.

Mine started working today. Took a week to sort itself out after porting but not a huge issue overall.

advertsfox · 25-10-2019 9:18am

advertsfox wrote: »

Waiting on the port to happen, be nice to be back on the true Meteor network again as its where I got my best experience. I'm with Eir now but it was never as good speeds. Virgin was awful, Vodafone are too expensive (with terrible support) so this should be great for me.

Onto support this morning, port still hasn't went through. The agent asked me to do it again as "there was an issue yesterday on our end with porting I do apologise" so lets see - I'm with Eir (no contract, SIM only) so should be very quick to happen. UPDATE: Port has happened, a massive speed increase for me. At home I used to get 4G speed tests of 3-5MB... now I get 30MB with only 50% signal. Looking forward to testing this in Dublin City.

Phaedrus1 · 26-10-2019 5:33pm

I was ported to an incorrect number FOUR days ago and it's impossible to get to contact them to sort it - FOUR days without my phone because of the really awful / NON EXISTANT support from GoMO in the true tradition of Eir.

Worse than Eir - who could have imagined that ??????

****Be warned **** - if it works you MAY be ok - if not its a nightmare ! They are absolutely useless. **** NO SUPPORT WHATSOEVER. ****

Hardtochoose · 26-10-2019 5:40pm

advertsfox wrote: »

Onto support this morning, port still hasn't went through. The agent asked me to do it again as "there was an issue yesterday on our end with porting I do apologise" so lets see - I'm with Eir (no contract, SIM only) so should be very quick to happen. UPDATE: Port has happened, a massive speed increase for me. At home I used to get 4G speed tests of 3-5MB... now I get 30MB with only 50% signal. Looking forward to testing this in Dublin City.

How did you manage to do it again? My port never went through after 24 hrs , agent asked me to cancel and reschedule it however when I tried to do that the system said ‘your details have already been captured and port is in progress”.
Don’t know what to do.
Support are utterly incompetent and haven’t the vaguest idea beyond telling you to wait another 24hrs or turn off and on your phone.

I’ve complained and gotten a ref number which I’ve passed to comreg. This crowd really shouldn’t have been given a licence.

Also both parents ports have been messed up for the last two days. They really are hopeless. You’re taking a genuine risk I’d say of about 20-30% of being without the use of your phone for several days with no support if you move to this company. Expecting there to be reports on the usual consumer radio segments from next week on about them. Had a quick look at Twitter and hundreds of people are in the same position with no replies from support.

Phaedrus1 · 26-10-2019 5:54pm

It must surely be illegal for GoMo to take peoples money, disconnect their phone service , and then go into hiding ?

I'm going to ask Comreg - its disgraceful what GoMo are doing leaving people without the phone service that they have paid for FOR DAYS !!!

Eir should be take to task for being allowed to set up such a shambles of an outfit.

ddub11 · 27-10-2019 5:42pm

Thinking of taking up this deal,is it unlimited texts/calls to any network?

DopeTech · 27-10-2019 6:01pm

ddub11 wrote: »

Thinking of taking up this deal,is it unlimited texts/calls to any network?

GoMo.ie

advertsfox · 27-10-2019 6:36pm

Hardtochoose wrote: »

How did you manage to do it again? My port never went through after 24 hrs , agent asked me to cancel and reschedule it however when I tried to do that the system said ‘your details have already been captured and port is in progress”.
Don’t know what to do.
Support are utterly incompetent and haven’t the vaguest idea beyond telling you to wait another 24hrs or turn off and on your phone.

Have you tried to port to anyone else recently? My issue was that an attempted port over a month ago by myself to Vodafone (which didn't go through due to a mistake on my end) showed still in progress in the porting system. They escalated it for me since it was over 24 hourss, got it cleared and reinitialised and 15 minutes later, I lost signal and my port was complete.

Silvermac · 30-10-2019 11:53pm

Caught up in this porting debacle as well. Terrible service. I'm pulling my hair out. 4 days in. No port. Did anyone manage to get ANY number to contact these gob****es?
Venting through a request form is just not cutting it. I need to roar down the phone to someone.

advertsfox · 31-10-2019 10:31am

Silvermac wrote: »

Caught up in this porting debacle as well. Terrible service. I'm pulling my hair out. 4 days in. No port. Did anyone manage to get ANY number to contact these gob****es?
Venting through a request form is just not cutting it. I need to roar down the phone to someone.

It should be quick, there will be a reason for it not to happen (wrong AC, wrong port account type, contract etc.) but if you go here, the chat box is an option on the right hand side (blue and yellow box).

https://shop.gomo.ie/

degsie · 31-10-2019 5:16pm

Silvermac wrote: »

Caught up in this porting debacle as well. Terrible service. I'm pulling my hair out. 4 days in. No port. Did anyone manage to get ANY number to contact these gob****es?
Venting through a request form is just not cutting it. I need to roar down the phone to someone.

Service providers must LOVE you! :rolleyes:

GoMo - New MVNO on eir Network

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