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Problem viewing Glasnevin records

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Comments

  • #52
    Mick Tator
    Registered Users, Registered Users 2 Posts: 699 ✭✭✭Mick Tator


    BowWow wrote: »
    Try this in your browser bar -

    https://www.dctrust.ie/genealogy/home.html


    That's worked. Thank you.


  • #53
    BowWow
    Registered Users, Registered Users 2 Posts: 1,777 ✭✭✭BowWow


    Mick Tator wrote: »
    That's worked. Thank you.

    No problem.

    Seems they rebranded Glasnevin Cemetery Trust as Dublin Cemetery Trust.

    From web page -

    "Glasnevin Trust has officially rebranded as Dublin Cemeteries Trust.
    Our new name and brand identity is the result of a significant branding exercise, undergone to improve our customer service and build better working relationships – creating stronger unity across our Funeral Services and our Heritage & Education Services."


  • #54
    Garlinge
    Registered Users, Registered Users 2 Posts: 591 ✭✭✭Garlinge


    I was unable to login using old details and the email is one I not longer use (exist?). I have written to them to see if they can help.


  • #55
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,672 Mod ✭✭✭✭pinkypinky


    https://www.irishgenealogynews.com/2021/03/glasnevin-burials-database-is-up-and.html

    We get a nice mention :)

    Genealogy Forum Mod



  • #56
    Hermy
    Moderators, Society & Culture Moderators Posts: 11,421 Mod ✭✭✭✭Hermy


    pinkypinky wrote: »
    I was talking to Lynn and she advised that next week everyone will get a reset password link and once you do that, it will import all previous purchases.

    Has anyone received the Reset Password link yet or been able to access their order history?

    Genealogy Forum Mod



  • #57
    BowWow
    Registered Users, Registered Users 2 Posts: 1,777 ✭✭✭BowWow


    Hermy wrote: »
    Has anyone received the Reset Password link yet or been able to access their order history?

    I enter the site using my old password and have full access to all my previous records.


  • #58
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,672 Mod ✭✭✭✭pinkypinky


    I can see a couple of records, but have now discovered, after contacting the always helpful Lynn, that if you changed email, it only imported records purchased under the most recent address.

    Genealogy Forum Mod



  • #59
    Hermy
    Moderators, Society & Culture Moderators Posts: 11,421 Mod ✭✭✭✭Hermy


    Well that's a load of horse manure!

    Genealogy Forum Mod



  • #60
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,672 Mod ✭✭✭✭pinkypinky


    She's actually sent me an excel spreadsheet of what was purchased under my previous email (practically everything). When I have time, I'll go through and make sure I have everything that is my own family (which I expect I will).

    Genealogy Forum Mod



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  • #61
    Hermy
    Moderators, Society & Culture Moderators Posts: 11,421 Mod ✭✭✭✭Hermy


    To be honest I'm most annoyed at myself for not properly cataloguing my records from Glasnevin, something I just kept putting off.

    Genealogy Forum Mod



  • #62
    mindhorn
    Registered Users Posts: 297 ✭✭mindhorn


    I have found four people who I believed I'm related to and are buried in Glasnevin but only one of the records (d. 1882) is giving me the option to pay for the extended search. The other three relatives all died between 1913 and 1935. So am I right in saying that the extended option only applies up to a certain point or...?

    Also, is it worthwhile paying for the images or does the standard/extended search have all the detail? Ain't cheap, this!


  • #63
    Hermy
    Moderators, Society & Culture Moderators Posts: 11,421 Mod ✭✭✭✭Hermy


    The option to pay for extended results only applies to plots with more than one individual buried in them so presumably the other three relatives you refer to were each buried alone.

    As far as I know there is no additional information to be gleaned from the image that isn't already in the transcribed record.

    EDIT: I stand corrected! :)

    Genealogy Forum Mod



  • #64
    pinkypinky
    Moderators, Society & Culture Moderators Posts: 6,672 Mod ✭✭✭✭pinkypinky


    That seems a bit weird - I'd clarify it with them directly.

    However, I disagree about the image not giving more info. It will tell you who paid for the grave and give their address. In one case, this allowed me to link 2 people who I had not previously realised were connected.

    Genealogy Forum Mod



  • #65
    mindhorn
    Registered Users Posts: 297 ✭✭mindhorn


    Thanks, I'll give them a shout.

    Turns out that paying for the image solved this mystery as her status is listed as 'married' in the burial record as opposed to 'widow' on the death certificate.


  • #66
    mindhorn
    Registered Users Posts: 297 ✭✭mindhorn


    Lynn got back to me and it turns out that two of the graves included other people buried who were not connected to the family, hence the lack of an extended search option. The other record had a transcription error and has now been corrected. As a result, this has broken down another brick wall for me. Money well spent!

    Part of me wishes that more of my family were from Dublin but then I know I'd go out and easily spend 3 figures on getting any additional info.


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  • #67
    mindhorn
    Registered Users Posts: 297 ✭✭mindhorn


    Anyone having issues buying credits? Getting a '3140 : The DeliveryCountry value is invalid' error.


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