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Ryanair - New reserved seating structure(s)

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Comments

  • Registered Users, Registered Users 2 Posts: 3,300 ✭✭✭Gatica


    They don't have to sit on your lap, you can buy a plane ticket for an infant and use an aircraft approved baby carrier.
    As already mentioned you can check in as soon as check-in opens and you're 99.99% guaranteed to be seated together. They haven't been splitting parties on purpose yet.


  • Registered Users Posts: 48 kell1


    Hi Everybody,my friend and I are flying Ryanair to Birmingham on Saturday morning and returning on Sunday afternoon.Both flights appear to be fully booked and flight duration is approx 50 minutes each way.Haven't checked in yet on the Ryanair app and was hoping that both of us can sit together. The cost of reserving two seats costs €32 even though the actual flights cost approx €120.We will be automatically allocated seats if we don't pay for reserved seats.From experience,is it likely that both of us will be allocated seats together or is there a chance that we'll be separated?

    Would really appreciate a reply.

    Thank You


  • Registered Users, Registered Users 2 Posts: 83,432 ✭✭✭✭Atlantic Dawn
    M


    All depends on how heavily booked the flight is and what groups of people are booked, the earlier you check in the best chance of sitting together.

    The flight is about an hour, not worth paying €32 for to sit together.


  • Registered Users, Registered Users 2 Posts: 5,512 ✭✭✭Wheety


    Just check in as soon as it's allowed. You should get 2 seats together. but even if you don't it'll be a very quick flight. Just grab a newspaper or something and you'll be landing before you know it.


  • Registered Users, Registered Users 2 Posts: 7,907 ✭✭✭munchkin_utd


    Wheety wrote: »
    Just check in as soon as it's allowed. You should get 2 seats together. but even if you don't it'll be a very quick flight. Just grab a newspaper or something and you'll be landing before you know it.
    +1 . Spending 32 euros just to avoid the possibility of not being beside someone for a flight that isnt even an hour is madness.

    and even if you cant sit together, its not like one of ye is 6 years old on an 8hour+ transatlantic flight separated from their parents (happened a friend at Christmas a couple of years back)


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  • Registered Users, Registered Users 2 Posts: 2,029 ✭✭✭lc180


    I once tired this with my mate. We both checked in online individually at pretty much the same time. We by chance got seats right next to each other. Obviously not guaranteed but both a shot.


  • Closed Accounts Posts: 12,468 ✭✭✭✭OldNotWIse


    I'm curious about this too. I recently checked in my parents and called and explained to them that they could either pay 48euro return to be guaranteed a seat together or pay nothing and take a chance. They bought their seats :rolleyes:

    Perhaps I am bad minded but I have a feeling if people book together but don't buy seats together, Ryanair might deliberately scramble the seat allocation, so that the same people will make sure to book seats next time? You know what Ryanair is like, up to every trick in the book.


  • Registered Users, Registered Users 2 Posts: 1,341 ✭✭✭miezekatze


    My boyfriend and I always got seats next to each other with random allocation. We usually check in about a week in advance, I wouldn't leave it until the last day or so.


  • Registered Users, Registered Users 2 Posts: 5,606 ✭✭✭schemingbohemia


    Got seats beside my brother when I checked us both in a couple of weeks ago for a football trip, both directions. If you booked together I'd say you'll get seats beside each other and in any event paying for seats on a 40 minute flight is mad.


  • Registered Users, Registered Users 2 Posts: 13,421 ✭✭✭✭Kolido


    Curious, did you book the flights together or separately? Either way, the earlier you check in the more chance you have of getting seats together.


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  • Registered Users, Registered Users 2 Posts: 786 ✭✭✭Berberis


    Checked in 4 of us (all adults) on the same booking the other week on return flights to Malaga.
    Both flights were nearly booked out with only a handful of seats unsold and on both flights all 4 of us were seated in same row. 3 in one row and the 4th personj at the aisle.
    I checked us in within hours of the free check in becoming available on both trips


  • Closed Accounts Posts: 3,478 ✭✭✭eeguy


    The system will hopefully put yous together if you check in at the same time.

    Flew with 3 friends this year. We all booked and checked in separately, but at the same time. We were put beside each other.


  • Registered Users, Registered Users 2 Posts: 5,512 ✭✭✭Wheety


    OldNotWIse wrote: »
    I'm curious about this too. I recently checked in my parents and called and explained to them that they could either pay 48euro return to be guaranteed a seat together or pay nothing and take a chance. They bought their seats :rolleyes:

    Perhaps I am bad minded but I have a feeling if people book together but don't buy seats together, Ryanair might deliberately scramble the seat allocation, so that the same people will make sure to book seats next time? You know what Ryanair is like, up to every trick in the book.

    Nope. I have always got seats together with my partner when checking in together. People thinking like you and your parents are what gives Ryanair free money and keeps the cost down for the rest of us.


  • Closed Accounts Posts: 12,468 ✭✭✭✭OldNotWIse


    Wheety wrote: »
    Nope. I have always got seats together with my partner when checking in together. People thinking like you and your parents are what gives Ryanair free money and keeps the cost down for the rest of us.

    My thoughts are free, I haven't given him my money ;)

    My parents did because they are elderly and nervous about sitting separately. Don't know why, as I said to mam, if the plane is going down it doesn't matter a damn who you are beside - for some reason this didn't calm her :pac: I'm pleasantly surprised that he hasn't opted for seat scrambling to ensure people buy their allocations in the future. He slipped up there :) I'll be sure to tell them about all the feedback here so they don't pay in future!


  • Registered Users, Registered Users 2 Posts: 3,412 ✭✭✭toadfly


    We always get seated together and have never paid for seats before they are available for free. I think I would only pay for a long haul flight - not worth it to me to pay for less than that.


  • Registered Users Posts: 48 kell1


    Tired to check in online but computer wouldn't allow me to (without reserving seats) for 24 hrs.I'll let everyone know how I got on and hopefully we'll be allocated seats together.For future reference it'll be interesting to see what happens!

    A brilliant response from everyone,Thank You


  • Registered Users Posts: 48 kell1


    toadfly wrote: »
    We always get seated together and have never paid for seats before they are available for free. I think I would only pay for a long haul flight - not worth it to me to pay for less than that.

    Hi,checked in online yesterday and and opted for free random seats.We were allocated two seats together and saved €32 !

    Thanks everyone


  • Closed Accounts Posts: 3,478 ✭✭✭eeguy


    Much like priority boarding, seat allocation is an unnecessary expense for nearly everybody.

    Unless you absolutely NEED a window or aisle seat of course.


  • Registered Users Posts: 309 ✭✭Troy McClure


    I have just come across this change now as we are flying with our 2 young kids to the UK this weekend.
    This is Ryanair simply price gouging as, apart from a minority, no one cares where they sit.

    They seem to be gerrymandering families with kids into rows 18-30, forcing them to pay for seat allocation in areas where no one would otherwise buy them. Kids are not allowed on exit seats.

    I never had or seen any serious issue's with families getting on planes or traveling, that this would solve. While traveling alone I never recalled planes been held up by families over the last 30 years. Does any other airline do this anywhere? However it does pose a dilemma now for families on tight budgets. Pay for 2 adults seating or otherwise Ryanair will place the other adult somewhere down the back of the plane.

    I just had some complete moron in poor English on the Ryanair customer service online platform keep reciting this is the terms and conditions now.
    It's stuff like this that makes people hate Ryanair and they are supposed to have improved their CS.


    Personally I will use Ryanair from now when it suits us/me as a last resort, and will never buy so much as a coffee from them as this is the contempt they have for people. This is purely based in greed by Ryanair and should be seen in this light. So the same is required in reciprocity.

    Worst of all the seem to have spun this in media who were too lazy to read into it further as 'free seat allocation and reduced seat costs' when it's purely a revenue generating exercise.

    What's next for them higher fare for the over 65's for been too slow boarding planes!

    Bring on the the O'Leary fanclub and apologists! I wish he'd run the public service..


  • Registered Users, Registered Users 2 Posts: 3,816 ✭✭✭billie1b


    I have just come across this change now as we are flying with our 2 young kids to the UK this weekend.
    This is Ryanair simply price gouging as, apart from a minority, no one cares where they sit.

    They seem to be gerrymandering families with kids into rows 18-30, forcing them to pay for seat allocation in areas where no one would otherwise buy them. Kids are not allowed on exit seats.

    Totally incorrect, the system is made that way due to the fact Boeing aircraft are a nose heavy aircraft. When more pax sit towards the back of the aircraft it trims it out better and leaves for less shuffling of pax around to retrim it at the end of boarding. Plus it's only €4, not too bad in the bigger scheme of things.


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  • Registered Users, Registered Users 2 Posts: 11,624 ✭✭✭✭meeeeh


    There is a safety reason for not letting kids seat on exit seats. We didn't pay for seats when we didn't need to but I understand why Ryanair want families to buy seats, especially for full flights.


  • Registered Users Posts: 309 ✭✭Troy McClure


    billie1b wrote: »
    Totally incorrect, the system is made that way due to the fact Boeing aircraft are a nose heavy aircraft. When more kids sit towards the back of the aircraft it trims it out better and leaves for less shuffling of pax around to retrim it at the end of boarding. Plus it's only €4, not too bad in the bigger scheme of things.

    Utter Rubbish I believe. I have a friend of mine who is an aircraft mechanic for over twenty years and has just chuckled when I call him to read your post. Ryanair's PR company must me on there was the reply, or another kite flyer (whatever that is!).
    Even if you were right then why not just keep and assign those seats to families without having to charge them. They already know from the bookings the ages of younger travelers. On top of that they have no problem with kids sitting at the front as long as you pay extra of course. So Ryanair don't even subscribe to your argument either.

    I have flown with who know how many airlines and have never heard of other airline doing this.
    On the 4€, charge it in the fare if you like, but this is a stealth fare for parents have no choice but to pay it. They're bigger scheme of things may not be the same size of yours my friend.

    As for the other post I was pointing out there are exit seats in this same area and for good reason kids are not allow to sit at them.


  • Registered Users, Registered Users 2 Posts: 3,816 ✭✭✭billie1b


    Utter Rubbish I believe. I have a friend of mine who is an aircraft mechanic for over twenty years and has just chuckled when I call him to read your post. Ryanair's PR company must me on there was the reply, or another kite flyer (whatever that is!).
    Even if you were right then why not just keep and assign those seats to families without having to charge them. They already know from the bookings the ages of younger travelers. On top of that they have no problem with kids sitting at the front as long as you pay extra of course. So Ryanair don't even subscribe to your argument either.

    I have flown with who know how many airlines and have never heard of other airline doing this.
    On the 4€, charge it in the fare if you like, but this is a stealth fare for parents have no choice but to pay it. They're bigger scheme of things may not be the same size of yours my friend.

    As for the other post I was pointing out there are exit seats in this same area and for good reason kids are not allow to sit at them.

    Utter rubbish! You're mechanic friend has no clue! I've been dispatching aircraft for 15 years doing load sheets and drop line load sheets on -200's up to -800's and the odd A320, your friend might know how to fix the aircraft but he has no clue how to trim or do a loadsheet for the aircraft. I'll trust myself and what i've been doing for 15 years and not some imaginary mechanic in your head.


  • Registered Users Posts: 309 ✭✭Troy McClure


    You could be one of the Ryanair customer service guys if you ask me.

    This seems to be a viable issue for you and Ryanair alone to defend. I have not come across this on other airlines with my kids or without them. I guess they are been incompetent so. Bless Ryanair for been so prudent!

    I suspect your interests are aligned for whatever reason. Always a problem with boards forums I guess.


  • Registered Users, Registered Users 2 Posts: 450 ✭✭Fagashlil


    You could be one of the Ryanair customer service guys if you ask me.

    This seems to be a viable issue for you and Ryanair alone to defend. I have not come across this on other airlines with my kids or without them. I guess they are been incompetent so. Bless Ryanair for been so prudent!

    I suspect your interests are aligned for whatever reason. Always a problem with boards forums I guess.

    Think I'll trust a dispatcher over a mechanic any day for this discussion! I frequently have families with small children booked in the forward part of the cabin. It's a legal requirement that to occupy an emergency exit row (1ABC, 16/17 on a FR737) that you must be over 16.

    The charge is €4-and all the children on the booking are allocated seats next to the paying adult. The reason for it was during high season, child heavy flights, the flights were departing late as crew were having to relocate passengers to accommodate families sitting together, which whilst perfectly reasonable, was delaying everybody, so to avoid this and make it simple, they brought in this policy. Add €4 to your overall flight cost, fairly simple and inexpensive


  • Registered Users, Registered Users 2 Posts: 13,421 ✭✭✭✭Kolido


    billie1b wrote: »
    Totally incorrect, the system is made that way due to the fact Boeing aircraft are a nose heavy aircraft. When more kids sit towards the back of the aircraft it trims it out better and leaves for less shuffling of pax around to retrim it at the end of boarding. Plus it's only €4, not too bad in the bigger scheme of things.

    If the airplane is nose heavy, would it not make more sense to put the kids at the front as they are lighter or am I misreading it?


  • Registered Users, Registered Users 2 Posts: 3,816 ✭✭✭billie1b


    Kolido wrote: »
    If the airplane is nose heavy, would it not make more sense to put the kids at the front as they are lighter or am I misreading it?

    Sorry I just re-read my OP, I have the word 'kids' in where it shouldn't be, it should read 'pax'.
    The seat system generally chooses seats at the back of the aircraft first and makes its way forward, it makes no difference really if its adults or children but when a family of 5 book and they have to choose seats, the system allows it for the back first as it knows its a guaranteed weight of 2ad 3ch (300kgs) toward the back instead of in the front thus meaning the aircraft is staying in trim. If the system didn't allow this and pax choose at random where to sit, most people would choose the front, so the aircraft would then be out of trim and needed to be re-trimmed by way of moving pax around or bags and cargo around. When the flight is full you obviously cant move people around so it would be bags and cargo that have to come off or be moved etc etc. It doesn't happen very often because of the system but when it does there's such a thin line between the trims it can be a nightmare to correct.
    Also to state, if you're interested, Boeing uses average weights on their loadsheets, the aircraft is never the exact weight at take-off but never too far off of the weight. On the 737 series each adult is on average 84kgs, including their cabin luggage, and each child is on average 48kgs, including their cabin baggage and each bag is given an average weight of 13kgs, even the bags with excess baggage wrote on them and heavy wrote on them, the extra weight is not accounted for, it's still all averages.


  • Registered Users Posts: 309 ✭✭Troy McClure


    Fagashlil wrote: »
    Think I'll trust a dispatcher over a mechanic any day for this discussion! I frequently have families with small children booked in the forward part of the cabin. It's a legal requirement that to occupy an emergency exit row (1ABC, 16/17 on a FR737) that you must be over 16.

    The charge is €4-and all the children on the booking are allocated seats next to the paying adult. The reason for it was during high season, child heavy flights, the flights were departing late as crew were having to relocate passengers to accommodate families sitting together, which whilst perfectly reasonable, was delaying everybody, so to avoid this and make it simple, they brought in this policy. Add €4 to your overall flight cost, fairly simple and inexpensive

    I never argued children should been allowed to sit at exit seats, so I think you misunderstood. It clearly is an adult role if required.

    Ryanairs reason for this change is to ensure families who want to sit together have control to do so without causing issues at boarding point. That's it! Nothing else according to them.

    However this could be done without charging them. They already have the age profiles when bookings were made, to which they can allocate any sections of the plane they want upon online check in. So seats could be allocated accordingly to how they see fit at check in, as was before this change.
    They have actually decided to do this, but also to sneak a charge into the equation that's mandatory if you have children U12 telling parents you get to choose. The amount is irrelevant but this 'issue' could be solved easily without an extra charge.

    Before last October seats were allocated by Ryanair at checkin, seating you where they choose to put you, unless you elected to pay for otherwise.
    So thus, with this charge, it cannot be argued in has anything to do with sitting in wrong areas, for the planes sake. People still can change around after take off to other empty seats on emptier flights anyway.
    It's just pure spin and opportunism.

    What other airlines do this? No one else but Ryanair. Please!


  • Registered Users Posts: 2,265 ✭✭✭mattser


    I never argued children should been allowed to sit at exit seats, so I think you misunderstood. It clearly is an adult role if required.

    Ryanairs reason for this change is to ensure families who want to sit together have control to do so without causing issues at boarding point. That's it! Nothing else according to them.

    However this could be done without charging them. They already have the age profiles when bookings were made, to which they can allocate any sections of the plane they want upon online check in. So seats could be allocated accordingly to how they see fit at check in, as was before this change.
    They have actually decided to do this, but also to sneak a charge into the equation that's mandatory if you have children U12 telling parents you get to choose. The amount is irrelevant but this 'issue' could be solved easily without an extra charge.

    Before last October seats were allocated by Ryanair at checkin, seating you where they choose to put you, unless you elected to pay for otherwise.
    So thus, with this charge, it cannot be argued in has anything to do with sitting in wrong areas, for the planes sake. People still can change around after take off to other empty seats on emptier flights anyway.
    It's just pure spin and opportunism.

    What other airlines do this? No one else but Ryanair. Please!

    Use another airline. End of.


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  • Registered Users, Registered Users 2 Posts: 17,287 ✭✭✭✭A Dub in Glasgo


    I never argued children should been allowed to sit at exit seats, so I think you misunderstood. It clearly is an adult role if required.

    Ryanairs reason for this change is to ensure families who want to sit together have control to do so without causing issues at boarding point. That's it! Nothing else according to them.

    However this could be done without charging them. They already have the age profiles when bookings were made, to which they can allocate any sections of the plane they want upon online check in. So seats could be allocated accordingly to how they see fit at check in, as was before this change.
    They have actually decided to do this, but also to sneak a charge into the equation that's mandatory if you have children U12 telling parents you get to choose. The amount is irrelevant but this 'issue' could be solved easily without an extra charge.

    Before last October seats were allocated by Ryanair at checkin, seating you where they choose to put you, unless you elected to pay for otherwise.
    So thus, with this charge, it cannot be argued in has anything to do with sitting in wrong areas, for the planes sake. People still can change around after take off to other empty seats on emptier flights anyway.
    It's just pure spin and opportunism.

    What other airlines do this? No one else but Ryanair. Please!

    You are a bit late with your observations


  • Registered Users Posts: 309 ✭✭Troy McClure


    mattser wrote: »
    Use another airline. End of.

    I am highlighting this to those, like me, who were not aware. Was not aware of it until now as we last flew Ryanair with kids last spring. Your right, we will only fly Greedair in future if it suits us as as a last resort.

    Can you troll elsewhere if you have nothing better to add.. !


  • Registered Users, Registered Users 2 Posts: 11,624 ✭✭✭✭meeeeh


    I was aware of it before, it was flagged in media a lot. I really can't see what the issue is, there is perfectly rational reason for requesting families to make sure they sit together at the time of booking. As it happens I forgot to check in for Easyjet full flight till the day before and we didn't get seats together. Luckily kids are old enough and ok behaved but couple of years ago it would be a lot more hassle. I can understand why the airline would want to avoid that. They are still the cheapest around and less hassle to fly with than they used to be.


  • Registered Users, Registered Users 2 Posts: 3,412 ✭✭✭toadfly


    Troy you are blowing this way out of proportion. Relax, you probably got a cheaper flight by booking Ryanair even with these charges so might be best to relax and focus your attention on something you can change.

    Its not a big deal!


  • Registered Users Posts: 309 ✭✭Troy McClure


    toadfly wrote: »
    Troy you are blowing this way out of proportion. Relax, you probably got a cheaper flight by booking Ryanair even with these charges so might be best to relax and focus your attention on something you can change.

    Its not a big deal!

    Perhaps, but I hate this underhand way of doing business. Introducing charges then lying and spinning it as if they are giving something away and doing you a favour. I though it was a promotion as it was presented as such on booking.

    This goes for anyone not just Ryanair. It's like level pay billing is there to help you budget for your utilities bills. My arse it is. Some gullible people believe the likes of Ryanair etc. They should be honest about it. It took the European court to force Ryanair to be honest about this stuff before.

    I am just calling them out on it as people should. I know they would throw you onto the runway if it saved/earned them a euro and could get away with it.
    I think we all understand that but still use them.
    Trust me I know better than to lose any sleep but thanks for the sentiment.


  • Registered Users, Registered Users 2 Posts: 3,501 ✭✭✭Masala


    Perhaps, but I hate this underhand way of doing business.

    but....but.... its Ryanair!!!!

    Were u around in the old days when EVERYTHING was ticked (Insurance / Bags etc) and it was impossible to find the 'untick' box!!! Aaaahhhhhh those were the days for really getting screwed!!


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  • Registered Users Posts: 309 ✭✭Troy McClure


    Agreed, but that was for everybody! Now they are seeing it they can target certain groups for charges and tell you its a good deal for you!

    As if this charge has anything to do with families getting to sit together. If it was actually necessary they would all do it!


  • Registered Users, Registered Users 2 Posts: 3,816 ✭✭✭billie1b


    This goes for anyone not just Ryanair. It's like level pay billing is there to help you budget for your utilities bills. My arse it is. Some gullible people believe the likes of Ryanair etc. They should be honest about it. It took the European court to force Ryanair to be honest about this stuff before.

    It took the European court to force ALL airlines to display full airfare prices at the time of search before choosing your actual flight. I'm nearly sure it was Aer Lingus that got told off and fined by Europe for not implementing the ruling and displaying the exact fare breakdown, open to correction but please, go on with your airline bashing.....it's humerous to see you get worked up about €4 when it cost me €18 to sit beside my son in the same seats on the way back from Europe with EI a couple of months ago. I didn't mind paying it though as he's my child and I wouldn't like to have to leave him beside a stranger for a flight at 8 years old when out sits can't be guaranteed together on a full flight.


  • Closed Accounts Posts: 236 ✭✭thisonetaken


    Perhaps, but I hate this underhand way of doing business. Introducing charges then lying and spinning it as if they are giving something away and doing you a favour. I though it was a promotion as it was presented as such on booking.

    This goes for anyone not just Ryanair. It's like level pay billing is there to help you budget for your utilities bills. My arse it is. Some gullible people believe the likes of Ryanair etc. They should be honest about it. It took the European court to force Ryanair to be honest about this stuff before.

    I think O'Leary is a genius for what he has done with Ryanair since he become CEO but everytime I see him on tv spoofing on about how Ryanair are nice now, it now makes me want to vomit out of my eyeballs. How in the blue blazing **** could anyone think charging for something that used to be free could be considered nice!

    Also when Ryanair used to have say a 10euro sale, that meant you could get a flight anywhere for 10 euros. Now when they have a 10 euro sale, you can get a flight to some obscure sh!thole for 10 euro in the middle of winter and every other flight in this so called sale is normal price or thereabouts.

    Bring back old Ryanair!

    I will never fly with them again unless they stop being "nice."


  • Registered Users Posts: 309 ✭✭Troy McClure


    billie1b wrote: »
    It took the European court to force ALL airlines to display full airfare prices at the time of search before choosing your actual flight. I'm nearly sure it was Aer Lingus that got told off and fined by Europe for not implementing the ruling and displaying the exact fare breakdown, open to correction but please, go on with your airline bashing.....it's humerous to see you get worked up about €4 when it cost me €18 to sit beside my son in the same seats on the way back from Europe with EI a couple of months ago. I didn't mind paying it though as he's my child and I wouldn't like to have to leave him beside a stranger for a flight at 8 years old when out sits can't be guaranteed together on a full flight.

    Missing the point. Its should not be either/ or and or held to ransom to sit beside you child. If your happy with it then luck to you. Why bother even saying so.

    I wish O'leary would run our public services and put his talents to good use cutting the fat out of that. He is definitely good at what he does.


  • Moderators, Society & Culture Moderators Posts: 4,185 Mod ✭✭✭✭Locker10a


    The reason Ryanair started enforcing this for families to sit togeather was because they were constantly have their flights delayed by families who'd turn up last minute and insist on cabin crew reseating passengers so they could sit next to their kids because these cheapskate families hadn't bothered to select seats/check in early online and ensure seats togeather. They would instead turn up and expect everyone else to move seats to accommodate them, so I say bravo to Ryanair for enforcing this policy, I think all airlines should do it.
    They're are many things I don't like about Ryanair, but they are efficient with things like this and well done to them


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  • Registered Users, Registered Users 2 Posts: 7,593 ✭✭✭theteal


    We're flying back to Dublin on Thursday. I received the "you can now check in for free" email yesterday morning. I duly went online and began the process (which has been made a lot quicker now that you can save your documents*). I checked in for the Dublin leg, both seats together, no issues, boarding passes saved.

    Now to check in for the return leg on Sunday. . .no can do. . .outside 4 days. They're part of the same booking ffs. I won't have access to a printer while there so the app better bloody work, pita!






    *their system will not save my infant daughters passport details. It accepted them for check-in but it will not add to the "my companions" section of my profile. I've tried several times over the last few weeks and was a little concerned there might be a check-in issue because of it.


  • Closed Accounts Posts: 17,388 ✭✭✭✭Jayop


    theteal wrote: »
    We're flying back to Dublin on Thursday. I received the "you can now check in for free" email yesterday morning. I duly went online and began the process (which has been made a lot quicker now that you can save your documents*). I checked in for the Dublin leg, both seats together, no issues, boarding passes saved.

    Now to check in for the return leg on Sunday. . .no can do. . .outside 4 days. They're part of the same booking ffs. I won't have access to a printer while there so the app better bloody work, pita!






    *their system will not save my infant daughters passport details. It accepted them for check-in but it will not add to the "my companions" section of my profile. I've tried several times over the last few weeks and was a little concerned there might be a check-in issue because of it.

    Before the App came out this was a legitimate problem and I too was pissed off about it, but having used the app now for multiple return flights it's unbelievably easy and straight forward.


  • Registered Users, Registered Users 2 Posts: 7,593 ✭✭✭theteal


    Jayop wrote: »
    Before the App came out this was a legitimate problem and I too was pissed off about it, but having used the app now for multiple return flights it's unbelievably easy and straight forward.

    The app wouldn't take the baby's documents yesterday morning when trying to check-in. I had to do it via the site. I hadn't planned on bringing the laptop with me but I may be forced to as a safety net. Not a big issue, it just irked me a bit.


  • Closed Accounts Posts: 17,388 ✭✭✭✭Jayop


    theteal wrote: »
    The app wouldn't take the baby's documents yesterday morning when trying to check-in. I had to do it via the site. I hadn't planned on bringing the laptop with me but I may be forced to as a safety net. Not a big issue, it just irked me a bit.

    Hmm, not sure about that. What docs does a baby have? Just a regular passport these days I thought.

    I know when I used the app from home to book the outgoing flight I was able to just pretty much go in and click one or two times to get the return leg.


  • Registered Users, Registered Users 2 Posts: 7,593 ✭✭✭theteal


    Jayop wrote: »
    Hmm, not sure about that. What docs does a baby have? Just a regular passport these days I thought.

    I know when I used the app from home to book the outgoing flight I was able to just pretty much go in and click one or two times to get the return leg.

    UK passport. I can't help but think the issue is something to do with her parents having Irish passports but I don't know what difference that makes. Anyway, I'm sure we'll be fine, just having a moan.


  • Closed Accounts Posts: 17,388 ✭✭✭✭Jayop


    theteal wrote: »
    UK passport. I can't help but think the issue is something to do with her parents having Irish passports but I don't know what difference that makes. Anyway, I'm sure we'll be fine, just having a moan.

    Could be that alright. I've never had to do different nationality passports with kids so I don't know what the dealio is.

    Moan away! That's absolutely what forums are here for! :D


  • Registered Users, Registered Users 2 Posts: 48,254 ✭✭✭✭km79


    Having an absolute nightmare with check in now
    3 adults one u12 so due to new structure have to check in early and pay for seat for one adult to sit with u12 ..........it keeps telling me to select seats between 18-30 which will be reduced to 4euro and the child's will be free
    This does not happen
    I've tried it multiple times through site and app
    It keeps charging me full whack 7.50 or 9 euro for BOTH the adult and the child despite it clearly saying on screen beside seat selection child's seat will be free
    And there are only 2 pairs left side by side

    It's driving me daft

    Flight out is June 20th back is July 4th


  • Moderators, Technology & Internet Moderators, Regional North East Moderators Posts: 10,869 Mod ✭✭✭✭PauloMN


    km79 wrote: »
    Having an absolute nightmare with check in now
    3 adults one u12 so due to new structure have to check in early and pay for seat for one adult to sit with u12 ..........it keeps telling me to select seats between 18-30 which will be reduced to 4euro and the child's will be free
    This does not happen
    I've tried it multiple times through site and app
    It keeps charging me full whack 7.50 or 9 euro for BOTH the adult and the child despite it clearly saying on screen beside seat selection child's seat will be free
    And there are only 2 pairs left side by side

    It's driving me daft

    Flight out is June 20th back is July 4th

    Had a similar experience booking a flight yesterday. It's utterly confusing, couldn't get the half price seats it kept telling me about, and could get any except for the expensive seats on the way back. I just gave up in the end and didn't bother booking seats for the way back, and took the €4 seats over. Ok for us as two adults, but would be a total pain with kids.


  • Registered Users, Registered Users 2 Posts: 48,254 ✭✭✭✭km79


    PauloMN wrote: »
    Had a similar experience booking a flight yesterday. It's utterly confusing, couldn't get the half price seats it kept telling me about, and could get any except for the expensive seats on the way back. I just gave up in the end and didn't bother booking seats for the way back, and took the €4 seats over. Ok for us as two adults, but would be a total pain with kids.
    It's telling me that I HAVE to prebook seats as I have a 6 year old as part of the party BUT the adults seats will be 4 euro AND child's free
    None of this is happening


  • Closed Accounts Posts: 16,705 ✭✭✭✭Tigger


    Locker10a wrote: »
    The reason Ryanair started enforcing this for families to sit togeather was because they were constantly have their flights delayed by families who'd turn up last minute and insist on cabin crew reseating passengers so they could sit next to their kids because these cheapskate families hadn't bothered to select seats/check in early online and ensure seats togeather. They would instead turn up and expect everyone else to move seats to accommodate them, so I say bravo to Ryanair for enforcing this policy, I think all airlines should do it.
    They're are many things I don't like about Ryanair, but they are efficient with things like this and well done to them

    I was on a flight where this exact thing happened
    Two adults and a child turn up
    Demand to sit together I was in an emergency exit seat ( I'm 6'2" and 18 stone and it was a long flight) that I'd taken priority hoardings to get. And they wanted my seat I looked to the air steward and said will you tell him or will I?
    No kids in the emergency seats
    Fair play to Ryan air I fly with them all the time and I find them great


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