munchkin_utd wrote: » km79, as far as I know its now not possible to actually buy a childs ticket now so what youre describing is a booking from before the changes were introduced . When did you actually buy the tickets? I'd be thinking that if thats the case you probably can wait till the normal free seat allocation window and bag the seats for free.
km79 wrote: » It's telling me that I HAVE to prebook seats as I have a 6 year old as part of the party BUT the adults seats will be 4 euro AND child's free None of this is happening
Locker10a wrote: » The reason Ryanair started enforcing this for families to sit togeather was because they were constantly have their flights delayed by families who'd turn up last minute and insist on cabin crew reseating passengers so they could sit next to their kids because these cheapskate families hadn't bothered to select seats/check in early online and ensure seats togeather. They would instead turn up and expect everyone else to move seats to accommodate them, so I say bravo to Ryanair for enforcing this policy, I think all airlines should do it. They're are many things I don't like about Ryanair, but they are efficient with things like this and well done to them
PauloMN wrote: » Had a similar experience booking a flight yesterday. It's utterly confusing, couldn't get the half price seats it kept telling me about, and could get any except for the expensive seats on the way back. I just gave up in the end and didn't bother booking seats for the way back, and took the €4 seats over. Ok for us as two adults, but would be a total pain with kids.
km79 wrote: » Having an absolute nightmare with check in now 3 adults one u12 so due to new structure have to check in early and pay for seat for one adult to sit with u12 ..........it keeps telling me to select seats between 18-30 which will be reduced to 4euro and the child's will be free This does not happen I've tried it multiple times through site and app It keeps charging me full whack 7.50 or 9 euro for BOTH the adult and the child despite it clearly saying on screen beside seat selection child's seat will be free And there are only 2 pairs left side by side It's driving me daft Flight out is June 20th back is July 4th
theteal wrote: » UK passport. I can't help but think the issue is something to do with her parents having Irish passports but I don't know what difference that makes. Anyway, I'm sure we'll be fine, just having a moan.
Jayop wrote: » Hmm, not sure about that. What docs does a baby have? Just a regular passport these days I thought. I know when I used the app from home to book the outgoing flight I was able to just pretty much go in and click one or two times to get the return leg.
theteal wrote: » The app wouldn't take the baby's documents yesterday morning when trying to check-in. I had to do it via the site. I hadn't planned on bringing the laptop with me but I may be forced to as a safety net. Not a big issue, it just irked me a bit.
Jayop wrote: » Before the App came out this was a legitimate problem and I too was pissed off about it, but having used the app now for multiple return flights it's unbelievably easy and straight forward.
theteal wrote: » We're flying back to Dublin on Thursday. I received the "you can now check in for free" email yesterday morning. I duly went online and began the process (which has been made a lot quicker now that you can save your documents*). I checked in for the Dublin leg, both seats together, no issues, boarding passes saved. Now to check in for the return leg on Sunday. . .no can do. . .outside 4 days. They're part of the same booking ffs. I won't have access to a printer while there so the app better bloody work, pita! *their system will not save my infant daughters passport details. It accepted them for check-in but it will not add to the "my companions" section of my profile. I've tried several times over the last few weeks and was a little concerned there might be a check-in issue because of it.
billie1b wrote: » It took the European court to force ALL airlines to display full airfare prices at the time of search before choosing your actual flight. I'm nearly sure it was Aer Lingus that got told off and fined by Europe for not implementing the ruling and displaying the exact fare breakdown, open to correction but please, go on with your airline bashing.....it's humerous to see you get worked up about €4 when it cost me €18 to sit beside my son in the same seats on the way back from Europe with EI a couple of months ago. I didn't mind paying it though as he's my child and I wouldn't like to have to leave him beside a stranger for a flight at 8 years old when out sits can't be guaranteed together on a full flight.
Troy McClure wrote: » Perhaps, but I hate this underhand way of doing business. Introducing charges then lying and spinning it as if they are giving something away and doing you a favour. I though it was a promotion as it was presented as such on booking. This goes for anyone not just Ryanair. It's like level pay billing is there to help you budget for your utilities bills. My arse it is. Some gullible people believe the likes of Ryanair etc. They should be honest about it. It took the European court to force Ryanair to be honest about this stuff before.
Troy McClure wrote: » This goes for anyone not just Ryanair. It's like level pay billing is there to help you budget for your utilities bills. My arse it is. Some gullible people believe the likes of Ryanair etc. They should be honest about it. It took the European court to force Ryanair to be honest about this stuff before.
Perhaps, but I hate this underhand way of doing business.
toadfly wrote: » Troy you are blowing this way out of proportion. Relax, you probably got a cheaper flight by booking Ryanair even with these charges so might be best to relax and focus your attention on something you can change. Its not a big deal!
mattser wrote: » Use another airline. End of.
Troy McClure wrote: » I never argued children should been allowed to sit at exit seats, so I think you misunderstood. It clearly is an adult role if required. Ryanairs reason for this change is to ensure families who want to sit together have control to do so without causing issues at boarding point. That's it! Nothing else according to them. However this could be done without charging them. They already have the age profiles when bookings were made, to which they can allocate any sections of the plane they want upon online check in. So seats could be allocated accordingly to how they see fit at check in, as was before this change. They have actually decided to do this, but also to sneak a charge into the equation that's mandatory if you have children U12 telling parents you get to choose. The amount is irrelevant but this 'issue' could be solved easily without an extra charge. Before last October seats were allocated by Ryanair at checkin, seating you where they choose to put you, unless you elected to pay for otherwise. So thus, with this charge, it cannot be argued in has anything to do with sitting in wrong areas, for the planes sake. People still can change around after take off to other empty seats on emptier flights anyway. It's just pure spin and opportunism. What other airlines do this? No one else but Ryanair. Please!
Fagashlil wrote: » Think I'll trust a dispatcher over a mechanic any day for this discussion! I frequently have families with small children booked in the forward part of the cabin. It's a legal requirement that to occupy an emergency exit row (1ABC, 16/17 on a FR737) that you must be over 16. The charge is €4-and all the children on the booking are allocated seats next to the paying adult. The reason for it was during high season, child heavy flights, the flights were departing late as crew were having to relocate passengers to accommodate families sitting together, which whilst perfectly reasonable, was delaying everybody, so to avoid this and make it simple, they brought in this policy. Add €4 to your overall flight cost, fairly simple and inexpensive
