I wish I had seen this a couple of weeks ago
I had an appointment in St. James' on 9th July to check out a small lump that I'd been to see the GP about. 10am appointment, I was eventually registered at 11.15am (after arriving at 9.50am) and seen at 12.30pm. I was expecting to wait after reading the booklet they sent to me and brought a book. As someone else already said, once in withthe consultant they sit you down, go through the forms you have filled in, take your family history, ask about the lump, if you have any soreness etc, then he did a physical examination. He discovered a different lump that he wanted checked but told me it was more than likely nothing to worry about. I was to receive an appointment within a week for a mammogram & ultrasound.
Got a voicemail the next day, appointment for the Friday morning (after being there on Tuesday) for mammogram and ultrasound. Everything was clear on them but the few days in between were quite worrying. I insisted on going by myself and I'm glad I did, I'd rather handle my own nerves than have to manage someone else's as well (but that's just me, I know lots of people bring someone for support and that is ok too).
I found the staff all to be lovely from start to finish I have to say. From GP visit to appointment time I think it was 4-5 weeks which wasn't ideal but I was impressed by how quickly I was back for the mammogram and ultrasound.
By the way; I found the mammogram uncomfortable but manageably so and I'm a D cup (not sure if the size makes a difference really). The machine basically squeezes the breast quite tightly in order to flatten it out as much as possible to take an image, twice on each breast unless the pic is unclear and you have to go again.