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an post delays/customs

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Comments

  • #52
    Neo-Dragon
    Registered Users Posts: 9 ✭Neo-Dragon


    I ordered something off ebay from America, arrived in customs on Friday according to the tracking number, and it's STILL there.
    I assumed "right, it got there Friday so ill have my package mid week" but assumed that would be the latest.
    I know it's only Wednesday, but I'm thinking of ringing up.


  • #53
    Leftyflip
    Registered Users, Registered Users 2 Posts: 7,463 ✭✭✭Leftyflip


    Neo-Dragon wrote: »
    I ordered something off ebay from America, arrived in customs on Friday according to the tracking number, and it's STILL there.
    I assumed "right, it got there Friday so ill have my package mid week" but assumed that would be the latest.
    I know it's only Wednesday, but I'm thinking of ringing up.
    You will be getting a letter from Customs and Revenue soon, you owe tax and import duty, as well as a €6 An Post handling charge.


  • #54
    Neo-Dragon
    Registered Users Posts: 9 ✭Neo-Dragon


    I wish they would hurry up with it. I rang up on post customer service and there was nothing they could tell me. Tried ringing the portloise mail center (where it is) but no answer.


  • #55
    ElSniperino
    Registered Users, Registered Users 2 Posts: 527 ✭✭✭ElSniperino


    I'm not sure how fast Hong Kong post delivers, but I ordered some ak mags from RSOV on the 3rd of January and it said 7 - 10 days delivery. I am 99% sure An Post has it now and the tracking thing doesn't work for **** for me. Any suggestions?


  • #56
    Leftyflip
    Registered Users, Registered Users 2 Posts: 7,463 ✭✭✭Leftyflip


    It's on its way don't worry, its been the same for my last 3 orders.


  • #57
    Chuck the Buck
    Registered Users, Registered Users 2 Posts: 1,478 ✭✭✭Chuck the Buck


    There seems to be a bit of a delay (a couple of days in transit extra) at the mo for parcels from asia (HK and Japan to be specific). Usually it takes 4 days for an EMS parcel from HK or Japan to land on my lap but since just before christmas its been 8-10 days for it to arrive. All should be back to normal in a couple of weeks.

    ElSniperino give An Post a buzz on monday afternoon (you'll find the track and trace phone number on their website) and they'll tell you if its in the country yet. As for their website's track and trace its been slow to show up stuff since christmas too!


  • #58
    Captain Chaos
    Registered Users, Registered Users 2 Posts: 11,174 ✭✭✭✭Captain Chaos


    The An Post rack and Trace never works for me. It takes 24-48 hours to update their site ffs. Chances are you will have it before it ever shows up online.

    Have to take into account the bad weather most of Europe got over the past week or so, we got off very lightly compared. There is most likely a back log in alot of major EU hubs.

    I have ordered non airsoft related packages from the UK that were shipped on the 7th and only got to me yesterday. Usually its 2-3 days max.


  • #59
    Stonewolf
    Registered Users, Registered Users 2 Posts: 1,132 ✭✭✭Stonewolf


    Nevermind from foreign, I'm waiting over a week for a package from IRELAND!


  • #60
    Mullaghteelin
    Registered Users Posts: 626 ✭✭✭Mullaghteelin


    According to track & trace, a package of mine from Hong Kong has been sitting in Dublin Mail Centre, Dublin 12, since 26th Jan. I haven't received a customs letter yet. What are they playing at?

    Meanwhile, a small package from Hong Kong arrived in Ireland on Friday, and passed through customs without problem. It was delivered on Monday morning. Talk about hit and miss! :mad:


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  • #61
    Chuck the Buck
    Registered Users, Registered Users 2 Posts: 1,478 ✭✭✭Chuck the Buck


    Mullaghteelin wrote: »
    According to track & trace, a package of mine from Hong Kong has been sitting in Dublin Mail Centre, Dublin 12, since 26th Jan. I haven't received a customs letter yet. What are they playing at?

    Meanwhile, a small package from Hong Kong arrived in Ireland on Friday, and passed through customs without problem. It was delivered on Monday morning. Talk about hit and miss! :mad:

    It takes them 2 usually to send the letter out to me, just email your paypal receipt with a note giving the tracking number to dmc@revenue.ie if you're feeling that impatient.


  • #62
    Mullaghteelin
    Registered Users Posts: 626 ✭✭✭Mullaghteelin


    Chuck the Buck wrote: »
    It takes them 2 usually to send the letter out to me,

    2 what? 2 months? ;)
    Its not that Im impatient, but it already took a long time getting to Ireland, so the paypal 45 day limit will expire soon. If its still sitting there this time next week Ill certainly have to email them.
    The last time I received a customs letter within a day or two, perhaps I was lucky that time.


  • #63
    Chuck the Buck
    Registered Users, Registered Users 2 Posts: 1,478 ✭✭✭Chuck the Buck


    Mullaghteelin wrote: »
    2 what? 2 months? ;)
    Its not that Im impatient, but it already took a long time getting to Ireland, so the paypal 45 day limit will expire soon. If its still sitting there this time next week Ill certainly have to email them.
    The last time I received a customs letter within a day or two, perhaps I was lucky that time.

    Sorry should be 2 weeks! lol They're usually very slow in sending me out letters.

    Waiting on something from the US myself that should have arrived by now. No tracking number so I've to wait to see if customs have it.


  • #64
    Kotek Besar
    Registered Users, Registered Users 2 Posts: 3,601 ✭✭✭Kotek Besar


    And if you say you didn't pay for the item, it was a gift from your relative in Hong Kong?..


  • #65
    Puding
    Registered Users, Registered Users 2 Posts: 6,261 ✭✭✭Puding


    Kotek Besar wrote: »
    And if you say you didn't pay for the item, it was a gift from your relative in Hong Kong?..

    All parcels I revive have the corperate name on the customs declaration , so would not fly, anyway I always work out cost of items abroad with vat from the start and put that money aside, if it does get thought them it's a bonus, and if you try and avoid it can just cause a lot of problems, if customs think somthing is undervalued they will just hold it and ask for an invoice, there not stupid


  • #66
    Kotek Besar
    Registered Users, Registered Users 2 Posts: 3,601 ✭✭✭Kotek Besar


    Puding wrote: »
    All parcels I revive have the corperate name on the customs declaration , so would not fly, anyway I always work out cost of items abroad with vat from the start and put that money aside, if it does get thought them it's a bonus, and if you try and avoid it can just cause a lot of problems, if customs think somthing is undervalued they will just hold it and ask for an invoice, there not stupid

    Eh?

    My question was, what if I didn't pay for the item, it was a gift from my relative in Hong Kong?

    The letters from Customs are somewhat presumptuous, are they not? "you must email or fax your paypal receipt".

    Not all incoming parcels are contain items paid for by the recipient, with paypal.


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  • #67
    Puding
    Registered Users, Registered Users 2 Posts: 6,261 ✭✭✭Puding


    Sorry, the wording you used in your post is normal used when people are looking for ways to try and avoid vat and duty

    if your reviving a gift from hk then it should be marked as such when posted , I believe there are limits on what classes as a gift in terms of value , over a set value duty and vat will need to be paid
    , small stuff would be fine start importing large volumes or big items and you could run into problems


  • #68
    magmay
    Registered Users, Registered Users 2 Posts: 80 ✭✭magmay


    Hi,

    I paid postman customs duty e8.40 and e6.00 post office clearance charge. I did not receive a receipt. The company I purchased from agreed to refund the charge on production of receipt. Should An Post have issued a receipt or will Customs send the receipt automatically asap?


  • #69
    Witcher
    Registered Users, Registered Users 2 Posts: 15,638 ✭✭✭✭Witcher


    magmay wrote: »
    Hi,

    I paid postman customs duty e8.40 and e6.00 post office clearance charge. I did not receive a receipt. The company I purchased from agreed to refund the charge on production of receipt. Should An Post have issued a receipt or will Customs send the receipt automatically asap?

    What company did you order from, I've never seen any site offer to refund import duty/vat, you have to pay that yourself. Have never received a receipt from An Post either.


  • #70
    Rogue-Trooper
    Registered Users, Registered Users 2 Posts: 1,854 ✭✭✭Rogue-Trooper


    magmay wrote: »
    Hi,

    I paid postman customs duty e8.40 and e6.00 post office clearance charge. I did not receive a receipt. The company I purchased from agreed to refund the charge on production of receipt. Should An Post have issued a receipt or will Customs send the receipt automatically asap?

    There should have been a sticker on the package with the duty due on it - this is your reciept. I tried to get a proper VAT reciept recently for a work-related package and after much transferring of my call I was told that the sticker IS the only reciept that they issue. Pain in the ass to submit a scrunched up sticker cut off a package with my VAT return! :(


  • #71
    RUDOLF289
    Registered Users, Registered Users 2 Posts: 794 ✭✭✭RUDOLF289


    Puding wrote: »
    Sorry, the wording you used in your post is normal used when people are looking for ways to try and avoid vat and duty

    if your reviving a gift from hk then it should be marked as such when posted , I believe there are limits on what classes as a gift in terms of value , over a set value duty and vat will need to be paid
    , small stuff would be fine start importing large volumes or big items and you could run into problems

    Hello Puding,

    have a look at this post. Hopefully that clarifies the issue

    http://www.boards.ie/vbulletin/showthread.php?t=207975&page=2

    Cheers,
    Rudolf289


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  • #72
    randonio12
    Closed Accounts Posts: 4 ✭randonio12


    realismpol wrote: »
    Anyone else finding their items being held in customs a long time? Usually they are quicker then this, Have items still at the mail center in portlaoise since last thursday. Anyone else experiencing this or have your packages been delivered quick during the past week?

    yah i got the same! they sent a letter and i had to send them my paypal receipt, i was only ordering an android tablet from hong kong at 161€ as my birthday gift, and her now i got charged €39.85 :eek: and shipping arriving friday 22nd. scarlot for them! :confused: :mad:


  • #73
    Grim.
    Registered Users, Registered Users 2 Posts: 2,855 ✭✭✭Grim.


    necro thread



    in before lefty


  • #74
    Dread-Lock
    Registered Users, Registered Users 2 Posts: 1,893 ✭✭✭Dread-Lock


    randonio12 wrote: »
    yah i got the same! they sent a letter and i had to send them my paypal receipt, i was only ordering an android tablet from hong kong at 161€ as my birthday gift, and her now i got charged €39.85 :eek: and shipping arriving friday 22nd. scarlot for them! :confused: :mad:

    How dare they try and tax your items....

    And what the hell is with all these bloody necro posts lately?


  • #75
    OldNotWIse
    Closed Accounts Posts: 12,468 ✭✭✭✭OldNotWIse


    Sorry to bump

    I am having problems with a company called eurolens.ie (they have a .ie domain but they are actually based in the states) So when you order contact lenses you assume there will be a short delivery time because they are Irish...seven weeks later....nada! I suspect the lenses are sitting in customs somewhere but get this - they sent them by STANDARD post so they cannot be tracked! How ridiculous.

    They have now refunded the money (supposedly) to my credit card because its been 6 weeks and the item is considered "lost".

    On to a very helpful lady in customs as I type this....


  • #76
    BioHazRd
    Registered Users, Registered Users 2 Posts: 2,088 ✭✭✭BioHazRd


    Should have gone to specsavers :D

    Sorry I couldn't resist


  • #77
    OldNotWIse
    Closed Accounts Posts: 12,468 ✭✭✭✭OldNotWIse


    BioHazRd wrote: »
    Should have gone to specsavers :D

    Sorry I couldn't resist

    Had to happen eventually... :rolleyes:

    The lady I spoke to in customs was lovely but she said without a tracking number there was very little they could do (understandable). She likened it to "looking for a needle in a haystack" - to which I couldn't help pointing out, is harder without contact lenses lol :D

    Thankfully I have kept the same wonderful opticians for years who have been able to order me in a "trial pair" to keep me going until I get tested and order new batch.

    Its the last time I order something like this online!


  • #78
    aaron broe
    Registered Users Posts: 2 ✭aaron broe


    Anyone have the email for the custom they are holding my parcel and the email they gave me wasnt the correct one ? please they are holding my android box .


  • #79
    aaron broe
    Registered Users Posts: 2 ✭aaron broe


    Anyone have the email for the custom they are holding my parcel and the email they gave me wasnt the correct one ? please they are holding my android box .


  • #80
    RUDOLF289
    Registered Users, Registered Users 2 Posts: 794 ✭✭✭RUDOLF289


    aaron broe wrote: »
    Anyone have the email for the custom they are holding my parcel and the email they gave me wasnt the correct one ? please they are holding my android box .

    I think you want to maybe tell the forum exactly what the problem is.

    Please advise what the letter is saying exactly. Then we may be able to provide advice on how to best deal with the issue.

    You realise ofcourse that there is a crackdown on android boxes as they are illegal?

    Regards,
    Rudolf289


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