Cancelled and Rescheduled gigs

Furious-Red · 09-04-2020 2:06pm

Elbow gig rescheduled again till October

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scruff monkey · 09-04-2020 5:09pm

Tuesday night, a ****ing tuesday!

Furious-Red · 09-04-2020 6:26pm

Kodaline also postponed their olympia shows to September

bodhrandude · 11-04-2020 1:16pm

Still no word on the Nick Mason gig.

Electric Nitwit · 12-04-2020 10:08am

Anyone know how Whelans refund for cancelled gigs?

Lost a few gigs there but I know they're hoping to reschedule most. One though (Lone Bellow), they've just cancelled the whole tour and won't be rescheduling. We bought through wavtickets on the Whelans website but I can't see if refunds are automatic or, if not, how to apply. I get that it's all crazy at the moment so don't want to be hassling them, but it would be good to know

Phoebas · 12-04-2020 11:39am

Eod100 wrote: »

Nick Cave's gigs rescheduled to April 2021 https://twitter.com/3A...811825732706312?s=19

I presume these new dates are just placeholders to avoid having to cancel and refund?

Furious-Red · 12-04-2020 2:09pm

The Killers UK tour has been postponed which def means the Irish shows are the same

https://www.nme.com/news/music/ronnie-vanucci-jr-confirms-the-killers-uk-stadium-shows-are-postponed-2645168?

Eod100 · 12-04-2020 8:34pm

Phoebas wrote: »

I presume these new dates are just placeholders to avoid having to cancel and refund?

It's part of a European tour which is all rescheduled so wouldn't think so. It's in promoters and artists interests for them to go ahead so later date is better than outright cancellation.

Phoebas · 12-04-2020 10:33pm

Eod100 wrote: »

It's part of a European tour which is all rescheduled so wouldn't think so. It's in promoters and artists interests for them to go ahead so later date is better than outright cancellation.

I get that they would definitely want to reschedule. I guess what I'm wondering is are the new dates actually real or just something they've provisionally penciled in?

Eod100 · 12-04-2020 10:40pm

Phoebas wrote: »

I get that they would definitely want to reschedule. I guess what I'm wondering is are the new dates actually real or just something they've provisionally penciled in?

Just had a quick look and it's a 30 odd gig tour they have rescheduled. I don't think they would go to all that trouble if they were just going to cancel it and picked random dates as placeholders. Probably makes sense to reschedule now as with all the rescheduled gigs next year will be fairly packed with gigs.

Phoebas · 13-04-2020 12:07am

Eod100 wrote: »

Just had a quick look and it's a 30 odd gig tour they have rescheduled. I don't think they would go to all that trouble if they were just going to cancel it and picked random dates as placeholders. Probably makes sense to reschedule now as with all the rescheduled gigs next year will be fairly packed with gigs.

What I know about event management you could write on the back of a stamp,
But - I can't imagine how, in the space of a couple of weeks, in the middle of a global pandemic they would be able to manage all that would be involved in rescheduling a pretty substantial tour with any certainty about the dates.

Not that I'm too bothered. Whenever it does happen, if it does, it'll be an extra special night given the fùcked up circumstances.

PTH2009 · 13-04-2020 9:32pm

Reckon we will knw what's happening in June by the end of the month

Very hard to see any tours happen

Mushy · 13-04-2020 9:40pm

PTH2009 wrote: »

Reckon we will knw what's happening in June by the end of the month

Very hard to see any tours happen

Saw some headline thing shared by Mike Portnoy that said things like concerts wont happen till autumn of 2021. While it's very much sensationalist, some of the precautions such as social distancing will need to be in place for a long time with no vaccine available, so cant see gugs happening for a long time.

PTH2009 · 13-04-2020 9:44pm

Mushy wrote: »

Saw some headline thing shared by Mike Portnoy that said things like concerts wont happen till autumn of 2021. While it's very much sensationalist, some of the precautions such as social distancing will need to be in place for a long time with no vaccine available, so cant see gugs happening for a long time.

https://www.youtube.com/watch?v=LFUk9HOzbIU&feature=share

Saw that

hopefully it was taken out of context. Will be very damaging to venues and peoples mental health in terms of an escape method for all the world issues

PTH2009 · 13-04-2020 10:30pm

https://www.digitalmusicnews.com/2020/04/10/ticketmaster-quietly-changes-refund-policy/

Ol' Donie · 13-04-2020 10:33pm

Furious-Red wrote: »

The Killers UK tour has been postponed which def means the Irish shows are the same

https://www.nme.com/news/music/ronnie-vanucci-jr-confirms-the-killers-uk-stadium-shows-are-postponed-2645168?

It lists Dublin in that article.

Hotblack Desiato · 14-04-2020 12:16am

PTH2009 wrote: »

https://www.digitalmusicnews.com/2020/04/10/ticketmaster-quietly-changes-refund-policy/

Yeah, this was mentioned on another thread, it applies in the US, not legal under European law.

Eod100 · 14-04-2020 12:20am

Mushy wrote: »

Saw some headline thing shared by Mike Portnoy that said things like concerts wont happen till autumn of 2021. While it's very much sensationalist, some of the precautions such as social distancing will need to be in place for a long time with no vaccine available, so cant see gugs happening for a long time.

I was hoping smaller gigs would happen in Autumn, thinking festivals, outdoor gigs and big indoor gigs like 3 Arena gigs might not happen for a while. But maybe its impractical if not impossible to have socially distanced gigs before a vaccine.

PTH2009 · 14-04-2020 12:43am

Eod100 wrote: »

I was hoping smaller gigs would happen in Autumn, thinking festivals, outdoor gigs and big indoor gigs like 3 Arena gigs might not happen for a while. But maybe its impractical if not impossible to have socially distanced gigs before a vaccine.

this current situation is so unpredicable and nobody really knows what will happen. Experts or non experts

Id love to see gigs return at some stage in 2020

Eod100 · 14-04-2020 12:53am

PTH2009 wrote: »

this current situation is so unpredicable and nobody really knows what will happen. Experts or non experts

Id love to see gigs return at some stage in 2020

Yeah definitely. There's obviously far bigger things at stake but would have been nice to have something to look forward to. Ya never know there could still be potentially but my default is assume it will be next year at earliest, prepare for the worsts and hope for the best and all that!

Furious-Red · 14-04-2020 4:05pm

Gigs and pubs will be among the last things to re-open id say. The pub trade will def change whether in a good way or bad way we will have to wait to see

Mushy · 14-04-2020 4:06pm

Eod100 wrote: »

I was hoping smaller gigs would happen in Autumn, thinking festivals, outdoor gigs and big indoor gigs like 3 Arena gigs might not happen for a while. But maybe its impractical if not impossible to have socially distanced gigs before a vaccine.

Yeah cant see how itll work out, but will hope for the best

okidoki987 · 14-04-2020 6:25pm

Mushy wrote: »

Yeah cant see how itll work out, but will hope for the best

Vaccine not due for about 18 months according to the experts. :eek:.

argentum · 15-04-2020 1:43am

Security staff that need new licences to work at gigs by law have been informed that the new licences won't be issued until September 1st at the earliest by The PSA.
Does that mean The PSA think everything is gone up to and including Electric Picnic ?

PTH2009 · 15-04-2020 1:50am

argentum wrote: »

Security staff that need new licences to work at gigs by law have been informed that the new licences won't be issued until September 1st at the earliest by The PSA.
Does that mean The PSA think everything is gone up to and including Electric Picnic ?

Extremely possible and sadly may be much more gone after that date too

PCros · 15-04-2020 8:44am

argentum wrote: »

Security staff that need new licences to work at gigs by law have been informed that the new licences won't be issued until September 1st at the earliest by The PSA.
Does that mean The PSA think everything is gone up to and including Electric Picnic ?

I would assume their current licenses would be extended.

Flibble · 15-04-2020 10:51am

I was due to see Wardruna in June, but it's been rescheduled to April next year. Logged a request for refund work Ticketmaster on 7th April and just got an email this morning to say refund was granted and should hit my account in 5-7 working days.

Sunstroke tickets will probably be refunded soon too, now just waiting to hear what's happening with Rammstein.

I was really looking forward to June this year, was set to be a great lineup, but the money coming back to me won't be unwelcome.

15-04-2020 12:29pm

I'm re-posting this here for those interested in refunds for postponed gigs, as opposed to cancelled gigs: Ticketmaster are very coy around posting any of this information on their Covid-19 page - i found it in the general T&C's and contract information page.

See below T&C's of the contract you enter into with ticketmaster. So the thing to do is await new date, and if you don't want to go, demand a refund.

https://www.ticketmaster.ie/legal/purchase.html

11.3 Rescheduling: If an event for which you have purchased Tickets or Packages is rescheduled, Tickets and Packages will usually be valid for the new date (or you will be offered Tickets or Packages of a value corresponding with your original Tickets or Packages for the rescheduled event, subject to availability). If you notify us within the specified deadline that you are unable to attend the rescheduled event, you will be able to cancel your order and obtain a refund of the Sale Price of your Tickets or Packages plus the relevant Service Charges. Your Order Processing Fees will not be refunded if your Tickets or Packages have already been dispatched or delivered to you. Failure to notify us within any specified deadline that you are unable to attend the rescheduled event will be deemed to be a reconfirmation of your order for Tickets or Packages for the rescheduled event, and you will not be able to claim a refund.

15-04-2020 4:10pm

Received an email from MCD today, Suede in Dun Laoghaire cancelled. Online and phone sales tickets will be refunded to card automatically.

Disappointing as I really wanted to see that gig, but not surprising!

PTH2009 · 15-04-2020 4:26pm

HELLAMEGA taking there time canceling

Deff cant see that going ahead esp with so many European dates

LoughNeagh2017 · 15-04-2020 10:38pm

A concert I was going to is rescheduled to September, I don't know why they would do that when there is no guarantee it will happen, it is just messing fans about.

Limpy · 15-04-2020 10:52pm

Any news on the Gun's N'Roses gig?

Furious-Red · 15-04-2020 11:28pm

Limpy wrote: »

Any news on the Gun's N'Roses gig?

It will be cancelled or postponed but no official word from MCD yet

MadYaker · 16-04-2020 9:31am

LoughNeagh2017 wrote: »

A concert I was going to is rescheduled to September, I don't know why they would do that when there is no guarantee it will happen, it is just messing fans about.

You are entitled to a refund if they have changed the date.

Krieg · 16-04-2020 9:35am

Deleted User wrote: »

I'm re-posting this here for those interested in refunds for postponed gigs, as opposed to cancelled gigs: Ticketmaster are very coy around posting any of this information on their Covid-19 page - i found it in the general T&C's and contract information page.

See below T&C's of the contract you enter into with ticketmaster. So the thing to do is await new date, and if you don't want to go, demand a refund.

https://www.ticketmaster.ie/legal/purchase.html

11.3 Rescheduling: If an event for which you have purchased Tickets or Packages is rescheduled, Tickets and Packages will usually be valid for the new date (or you will be offered Tickets or Packages of a value corresponding with your original Tickets or Packages for the rescheduled event, subject to availability). If you notify us within the specified deadline that you are unable to attend the rescheduled event, you will be able to cancel your order and obtain a refund of the Sale Price of your Tickets or Packages plus the relevant Service Charges. Your Order Processing Fees will not be refunded if your Tickets or Packages have already been dispatched or delivered to you. Failure to notify us within any specified deadline that you are unable to attend the rescheduled event will be deemed to be a reconfirmation of your order for Tickets or Packages for the rescheduled event, and you will not be able to claim a refund.

Thanks for that.
I just saw news about ticketmaster in the US not refunding cancelled gigs. Last month I checked their T&C for refunds and they said something along the lines of "cancelled/postponed = refund", but now its updated to just include cancelled gigs, making it seem like they might not refund for postponement. I dont think they would get away with it here since im pretty sure we have better consumer protection laws.
I have tickets for the rammstein gig in June and at the moment a refund would be very welcome

Thundercats Ho · 16-04-2020 10:11am

Krieg wrote: »

Thanks for that.
I just saw news about ticketmaster in the US not refunding cancelled gigs. Last month I checked their T&C for refunds and they said something along the lines of "cancelled/postponed = refund", but now its updated to just include cancelled gigs, making it seem like they might not refund for postponement. I dont think they would get away with it here since im pretty sure we have better consumer protection laws.
I have tickets for the rammstein gig in June and at the moment a refund would be very welcome

Once the rescheduled date is announced you can apply for a refund.
I've done this and got confirmation that i'll be refunded.

ThePott · 16-04-2020 12:50pm

Anyone been able to get a refund through eventbrite.ie for a gig?
Meant to have Coolio on Sunday but it says no refunds, even though the gig is presumably cancelled and the venue haven't responded yet.

Zardoz · 16-04-2020 1:10pm

Ludovico Einaudi has been rescheduled for Nov 25th in the 3Arena.
Ticketmaster sent out an email this morning at 10.

The show could not be rescheduled in the Bord Gais Energy Theatre due to the lack of suitable available dates.

As a ticket holder ,You are getting the opportunity to exchange your tickets and get best available seats for the new show before the 1st May public on sale.

In order to redeem your ticket(s) click on this link. Use this code to access tickets

You can select the same number of tickets as your original booking

Your allocation is 2 ticket(s)

I only saw the email at noon and by then there were only a few seats left .
Not happy as I had 4 seats in Row A for the initial show.
A really crap way of reallocating tickets.

okidoki987 · 16-04-2020 1:24pm

Zardoz wrote: »

Ludovico Einaudi has been rescheduled for Nov 25th in the 3Arena.
Ticketmaster sent out an email this morning at 10.

I only saw the email at noon and by then there were only a few seats left .
Not happy as I had 4 seats in Row A for the initial show.
A really crap way of reallocating tickets.

So only giving you 2 hours to reapply? :eek:
That's very little time for a rearranged concert that's not another 7 months.
If you had 4 tickets in the original booking why would they only give you 2 this time around?

Zardoz · 16-04-2020 1:33pm

okidoki987 wrote: »

So only giving you 2 hours to reapply? :eek:
That's very little time for a rearranged concert that's not another 7 months.
If you had 4 tickets in the original booking why would they only give you 2 this time around?

They put the tickets onsale when they sent the email so first come first served .
It must have only been a small percentage of the venue ,but they are all gone now.
Edit:They have added more seats now in Blocks B-F

I bought 4 tickets originally ,no idea why they would only allocate 2 this time.

16-04-2020 2:57pm

Krieg wrote: »

Thanks for that.
I just saw news about ticketmaster in the US not refunding cancelled gigs. Last month I checked their T&C for refunds and they said something along the lines of "cancelled/postponed = refund", but now its updated to just include cancelled gigs, making it seem like they might not refund for postponement. I dont think they would get away with it here since im pretty sure we have better consumer protection laws.
I have tickets for the rammstein gig in June and at the moment a refund would be very welcome

That’s why I copied the relevant section here on this thread- just in case they decided to chance their arm- a deferred date to me means contract broken- they’re not supplying what was agreed - I don’t expect a refusal once the new dates are announced but if they do then I’ll take a case to the small claims court

drake70 · 16-04-2020 7:21pm

On Ticketmaster site, event status updates:

https://help.ticketmaster.ie/hc/en-ie/articles/360007196997-Event-Status-Updates

16-04-2020 7:49pm

drake70 wrote: »

On Ticketmaster site, event status updates:

https://help.ticketmaster.ie/hc/en-ie/articles/360007196997-Event-Status-Updates

Rescheduled Events - If your event is rescheduled you will hear from us directly and your tickets will remain valid.

See what I mean? they don't make it clear what's required if your concert is rescheduled and you want a refund (Which you're entitled to under the TM policy you booked under)- so go to the link they provide and fill in the online form and demand your refund if that's what you want to do- remember guys, keep an eye on your emails/account/mobile texts- you'll get a limited time period to demand a refund once notified.

okidoki987 · 16-04-2020 9:07pm

Deleted User wrote: »

Rescheduled Events - If your event is rescheduled you will hear from us directly and your tickets will remain valid.

See what I mean? they don't make it clear what's required if your concert is rescheduled and you want a refund (Which you're entitled to under the TM policy you booked under)- so go to the link they provide and fill in the online form and demand your refund if that's what you want to do- remember guys, keep an eye on your emails/account/mobile texts- you'll get a limited time period to demand a refund once notified.

T/M have stated on Twitter that the decision to refund for postponed concerts now lies with the artists themselves!
Basically they are washing their hands of the decision and therefore all the hassle if refunds are refused.

MadYaker · 16-04-2020 9:44pm

okidoki987 wrote: »

T/M have stated on Twitter that the decision to refund for postponed concerts now lies with the artists themselves!
Basically they are washing their hands of the decision and therefore all the hassle if refunds are refused.

Dont see that on ticketmaster irelands twitter?

If they change the date you are entitled to a refund from ticketmaster. The artist is irrelevant.

16-04-2020 11:21pm

okidoki987 wrote: »

T/M have stated on Twitter that the decision to refund for postponed concerts now lies with the artists themselves!
Basically they are washing their hands of the decision and therefore all the hassle if refunds are refused.

I quite frankly don't give a flying **** what Ticketmaster says- if they don't give me my refund for a rescheduled gig that I don't want to attend and that I paid for originally for a different date, I'm taking them to the small claims court. They can't change their god dammed "booking policy" now- lord knows we've been subject to that POS for long enough as it was- it's pay-back time

16-04-2020 11:27pm

Deleted User wrote: »

I'm re-posting this here for those interested in refunds for postponed gigs, as opposed to cancelled gigs: Ticketmaster are very coy around posting any of this information on their Covid-19 page - i found it in the general T&C's and contract information page.

See below T&C's of the contract you enter into with ticketmaster. So the thing to do is await new date, and if you don't want to go, demand a refund.

https://www.ticketmaster.ie/legal/purchase.html

11.3 Rescheduling: If an event for which you have purchased Tickets or Packages is rescheduled, Tickets and Packages will usually be valid for the new date (or you will be offered Tickets or Packages of a value corresponding with your original Tickets or Packages for the rescheduled event, subject to availability). If you notify us within the specified deadline that you are unable to attend the rescheduled event, you will be able to cancel your order and obtain a refund of the Sale Price of your Tickets or Packages plus the relevant Service Charges. Your Order Processing Fees will not be refunded if your Tickets or Packages have already been dispatched or delivered to you. Failure to notify us within any specified deadline that you are unable to attend the rescheduled event will be deemed to be a reconfirmation of your order for Tickets or Packages for the rescheduled event, and you will not be able to claim a refund.

Looks like the journal.ie took their story from my post- they copied the exact same paragraph and bolded the exact same sentence i did- ha ha- lazy journalists- now get out there and get a definitive statement ya lazy good for nothings and develop your own stories ya diploma students :mad:

https://www.thejournal.ie/what-is-ireland-refund-policy-ticketmaster-rescheduled-event-5074371-Apr2020/

davywalsh7 · 16-04-2020 11:39pm

Anyone know what happens if you’ve purchased a ticket with a ticketmaster voucher that needs to be refunded?
I bought a ticket for all together now last August with a voucher but def wouldn’t still have that voucher now. This is of course assuming ATN is gonna b cancelled which I reckon is likely.

17-04-2020 12:38am

davywalsh7 wrote: »

Anyone know what happens if you’ve purchased a ticket with a ticketmaster voucher that needs to be refunded?
I bought a ticket for all together now last August with a voucher but def wouldn’t still have that voucher now. This is of course assuming ATN is gonna b cancelled which I reckon is likely.

Here's a .co.uk version of T&C's - I don't know what the Irish version says so might be worth trying to do a search there.

My event's been cancelled - How will I receive my refund if I paid with a gift card?
If you paid for part of your order with a gift card, and the rest was on a credit or debit card, the full refund will be paid onto your credit or debit card.

If your whole order was paid with gift cards, the full amount will automatically be issued onto one of the cards. You can find out which gift card it was refunded to by checking the balance here.

If your gift card has since expired or you threw it away after completing the order, please get in touch with the team here.

For more information about refunds, click here.
https://help.ticketmaster.co.uk/hc/en-us/articles/360006423794-My-event-s-been-cancelled-How-will-I-receive-my-refund-if-I-paid-with-a-gift-card-

Cancelled and Rescheduled gigs

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