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HKC Quantum 70 alarm battery

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    #62
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    uberwolf wrote: »
    It doesn't say on the actual interface. The one box I have says sw10-70 on it. We had the thing installed by a charlatan who told us he was registered but I subsequently couldn't find him on the register - so the details I have are sketchy

    He could be registered as a sole trader so he'll be listed as "Joe Bloggs Trading as Bell security" for example.


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    #63
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Did he issue you a cert?
    His licence number & the certification body would be on that?


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    #64
    kub
    Registered Users Posts: 6,528 ✭✭✭kub


    fred funk }{ wrote: »
    He could be registered as a sole trader so he'll be listed as "Joe Bloggs Trading as Bell security" for example.

    :D Joe Bloggs wishes he owned Bell Security / Nasquhia / Stanley.


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    #65
    uberwolf
    Registered Users Posts: 7,579 ✭✭✭uberwolf


    KoolKid wrote: »
    Did he issue you a cert?
    His licence number & the certification body would be on that?

    no he did not. First I was alerted to the PSA and need to be registered was when I was reading my house insurance proposal form. He happened to be there when I received this, so I asked him quoting from the form whether he was registered and the work compliant with the relevant standard. He said that he was and it was.

    So, he should have provided me with a cert and in all liklihood I need someone with a cert to review and certify the work?


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    #66
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    You should have been given a cert to say the installation conforms to EN50131-1.
    If he is say he is licensed by the PSA and certified by a certification body he should have no problem issuing you with a cert.


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    #67
    uberwolf
    Registered Users Posts: 7,579 ✭✭✭uberwolf


    KoolKid wrote: »
    You should have been given a cert to say the installation conforms to EN50131-1.
    If he is say he is licensed by the PSA and certified by a certification body he should have no problem issuing you with a cert.

    We've asked for it and it seems to be always the next day


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    #68
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    uberwolf wrote: »
    We've asked for it and it seems to be always the next day
    Try telling him you will ring the PSA on it.


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    #69
    loyatemu
    Registered Users Posts: 14,790 ✭✭✭✭loyatemu


    FYI I got a replacement panel battery in National Electric Wholesale (new.ie) - cost €36 which is an impressive markup for what is essentially 8 AA batteries in a plastic wrapper with a wire sticking out.


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    #70
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    loyatemu wrote: »
    FYI I got a replacement panel battery in National Electric Wholesale (new.ie) - cost €36 which is an impressive markup for what is essentially 8 AA batteries in a plastic wrapper with a wire sticking out.

    Why didn't you save yourself all that money and make a pack up yourself with a few AA batteries?


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    #71
    Lenny
    Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 9,389 Mod ✭✭✭✭Lenny


    Can someone send me the manual also please,
    my panel is saying the control panel battery needs replacement.. its 3.5 years old,
    €36 does seem a tad expensive for the battery pack alright! from reading the thread maybe should I just reset the battery, I assume that the system does test the battery and if it discovers it to be not up to the task does the system still tell you?
    thanks


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    #72
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    PMed you that manual.
    There is a battery timertimer on HKC systems. This triggers by time rather than the battery performance or condition.


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    #73
    loyatemu
    Registered Users Posts: 14,790 ✭✭✭✭loyatemu


    on the other hand, rechargeable NiMh batteries have a limited lifespan if they're constantly on charge. €36 every 5 years is not too bad. I've replaced mine but unfortunately still have the message as I haven't been able to get hold of the installer (and the engineers code is not the default).


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    #74
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Everything has a life span but IMO a good battery should clear the alert.


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    #75
    Evolution1
    Registered Users Posts: 855 ✭✭✭Evolution1


    It's a shame that the alert has to be cleared via an engineer. It's a timer that has to be reset


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    #76
    altor
    Registered Users Posts: 11,654 ✭✭✭✭altor


    Lenny wrote: »
    from reading the thread maybe should I just reset the battery, I assume that the system does test the battery and if it discovers it to be not up to the task does the system still tell you?
    thanks

    From an end users point of view, all alarm systems do is check for the voltage on the battery.
    Once it drops below 9V on the Quantum it will flag as a faulty internal battery.
    As has been said above NiMh batteries have a limited lifespan once on constant charge.
    The timer does not indicate performance or the life span of the back up battery in the system.

    www.altor.ie



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    #77
    martmcc
    Registered Users Posts: 16 ✭martmcc


    KoolKid wrote: »
    I've PMed you the manual for your alarm. That might help as well.

    Any chance you can send me the manual - need to change the battery in my parents system.


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    #78
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    PMed you that.


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    #79
    knealecat
    Registered Users Posts: 73 ✭✭knealecat


    Hi KoolKid

    i am getting low battery fault in my HTC Quantun 70, any chance you could pm me the engineers manual please


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    #80
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    PMed you that.


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    #81
    jeromec2
    Registered Users Posts: 2 ✭jeromec2


    hi KoolKid, could you please send me the manual also as I have the same problem.


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    #82
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    PMed you that manual. I hope it helps.


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    #83
    jeromec2
    Registered Users Posts: 2 ✭jeromec2


    Thanks KoolKid, much appreciated.


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    #84
    tim200786
    Registered Users Posts: 2 ✭tim200786


    hello all

    Koolkid would i be able to get a copy of that user manual as i have this very same battery issue. The system was installed in 2013 so most likely just the batteries need changing.

    what is the specification of the the control panel battery? It appears to be just 6 AA batteries connected.

    Thanks.


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    #85
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I PMed you that manual.
    Might be just the battery timer needs to be reset. HKC systems now have a battery timer set to alert you after 3 years regardless of the state of the battery.


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    #86
    tim200786
    Registered Users Posts: 2 ✭tim200786


    Thanks for that.
    Maybe I'll give the timer reset a try first so!
    Is the timer reset procedure in the manual?


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    #87
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Yep. Should be.
    Engineer>Engineer Tools Menu>Battery menu>Replace battery Pack


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    #88
    docdave
    Registered Users Posts: 6 ✭docdave


    hi Kool Kid, could you please send me the manual?
    I have this same problem.
    thank you,
    D


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    #89
    king_pugwash
    Registered Users Posts: 3 ✭king_pugwash


    Hell Kool Kid,
    Please could you send me the manual?
    I have this same problem too.

    Thank you,

    [font=Open Sans, Arial, Helvetica, sans-serif]Richard[/font]


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    #90
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    PMed you both.


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    #91
    Willieor1
    Registered Users Posts: 3 ✭Willieor1


    Hi kook Kid would you mind pm me the manual as I have same problem.

    Thank you


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