WFP waiting times

Nesc80 · 06-11-2018 2:54pm

adeola_davies wrote: »

Please what is the waiting time for fis I apply in first week of September . And they said they got it on the 10th of September how long to wait please if any one know.

Have you received yours yet? I posted mine 14th of September, haven't heard anything yet.

07-11-2018 7:45am

They received my application 24/08/18

They were processing the 18/08/18 as of last Thursday, only moved forward 2 days processing in a full 7 days. Ridiculously understaffed.

I'm expecting at least another 2 week wait.

macnug · 07-11-2018 2:35pm

5678 wrote: »

They received my application 24/08/18

They were processing the 18/08/18 as of last Thursday, only moved forward 2 days processing in a full 7 days. Ridiculously understaffed.

I'm expecting at least another 2 week wait.

Id ask to talk to a supervisor if I was you. Mine took about 10 weeks. I asked to talk to one after 8 and they said they would priorities me. At the time I thought it wouldn't make a difference but looking at your wait, it might have.

LegacyUser · 07-11-2018 6:26pm

Hi, I sent my application on 15th August (new claims). They received it on 20th August. Meantime I sent another two emails to them. On 31st October they responded that they're dealing with claims that they received 17th August therefore it will be another 1-2 weeks before a decision is made for me. Today I received letter that stated that they want two more recent payslips. I hope that it won't take long.

08-11-2018 12:24pm

Received application 24/08/18

Just off the phone they are dealing with 21/08/18 as of this morning just for anyones information.

45mins waiting on phone to het through.........

nedelosion · 08-11-2018 12:59pm

5678 wrote: »

Received application 24/08/18

Just off the phone they are dealing with 21/08/18 as of this morning just for anyones information.

45mins waiting on phone to het through.........

Thanks for the info, hipefullt hear next week then but i wont count on it ðŸ€£

08-11-2018 3:36pm

I wouldn't either, id be expecting it by Thursday week if no hiccups.

After reading above about them requesting 2 more recent payslips from someone's claim they got to processing I took the preemptive move of emailing my last 2 weeks payslips to them asking them to add them to my paperwork to avoid adding another couple of weeks delay onto it.

happy12 3 · 12-11-2018 4:39pm

Hi does anyone know what date they are up to now? Thanks

nedelosion · 12-11-2018 5:03pm

happy12 3 wrote: »

Hi does anyone know what date they are up to now? Thanks

Working on the 24th august

24-11-2018 3:20pm

Update:

Application received 24/08/18

Received request for more payslips and letter confirming hours from employer 13/11/18

Sent the 8x payslips and letter 19/11/18

First payment received today 24/11/18

From application received to first payment 13 weeks.

No back payment yet just 1x weekly payment today so hopefully a back payment next week to catch up on bills.

nedelosion · 24-11-2018 3:23pm

5678 wrote: »

Update:

Application received 24/08/18

Received request for more payslips and letter confirming hours from employer 13/11/18

Sent the 8x payslips and letter 19/11/18

First payment received today 24/11/18

From application received to first payment 13 weeks.

No back payment yet just 1x weekly payment today so hopefully a back payment next week to catch up on bills.

Be careful of back payment been paid to social welfare....i am same as you got letter 17th nov looking for payslips ive them sent off vut as ive changed job i have to be treated as new claim....payment i was entitled to between 24th august and chamge of job end of oct was paid to social welfare as i claimed stamps days i wasnt working .. got right land

splinter65 · 24-11-2018 4:10pm

nedelosion wrote: »

Be careful of back payment been paid to social welfare....i am same as you got letter 17th nov looking for payslips ive them sent off vut as ive changed job i have to be treated as new claim....payment i was entitled to between 24th august and chamge of job end of oct was paid to social welfare as i claimed stamps days i wasnt working .. got right land

If you had an overpayment (you got money that you weren’t entitled to) then it’s logical for SW to take that money back. It’s not SW’s money. It’s belonging to the country.

macnug · 24-11-2018 8:04pm

5678 wrote: »

Update:

Application received 24/08/18

Received request for more payslips and letter confirming hours from employer 13/11/18

Sent the 8x payslips and letter 19/11/18

First payment received today 24/11/18

From application received to first payment 13 weeks.

No back payment yet just 1x weekly payment today so hopefully a back payment next week to catch up on bills.

Yea you get your back pay on second or third week usually.

Crunchymomma · 13-12-2018 10:26am

Any more up to date wait times? I emailed but no response as of yet, I just don't have the time to call during office hours

Tinkerbell4484 · 13-12-2018 10:29am

Has anyone renewed lately? What have the wait times been?

LegacyUser · 14-12-2018 1:38am

happy12 3 wrote: »

I posted mine on the 15th of October, I called them this morning to see if they received it. They said they received it on the 23rd and at the moment there is a 6-7 week backlog.

Any news

happy12 3 · 17-12-2018 10:37am

raselekate wrote: »

Any news

No nothing yet.

happy12 3 · 31-12-2018 10:58am

Have just been on to them, they are dealing with the 16th of October at the minute.

splinter65 · 31-12-2018 12:06pm

happy12 3 wrote: »

Have just been on to them, they are dealing with the 16th of October at the minute.

That’s very bad.

Crunchymomma · 31-12-2018 10:14pm

Jesus mine is still about eight weeks off then!!!

ZX7R · 02-01-2019 1:38am

Crunchymomma wrote: »

Jesus mine is still about eight weeks off then!!!

Same boat as you I applied in first week in December

Crunchymomma · 02-01-2019 6:44pm

I received a letter today in the post dated 21/12 saying that my application had been received and that there is a very big backlog and they would be in contact if they require anything else

ZX7R · 02-01-2019 8:20pm

Crunchymomma wrote: »

I received a letter today in the post dated 21/12 saying that my application had been received and that there is a very big backlog and they would be in contact if they require anything else

Snap received the same today

2013Lara · 04-01-2019 1:27pm

Tinkerbell4484 wrote: »

Has anyone done renewals lately? Ours is up for renewal in January , so I’m expecting a renewal form soon, do they take as long to process?

Any luck with your renewal? Our last payment was yesterday and still no word.

Tinkerbell4484 · 04-01-2019 1:33pm

I got a form a few days after I posted this, and got a letter in December about our renewal and rate. There was no lapse in payment

2013Lara · 04-01-2019 1:37pm

Tinkerbell4484 wrote: »

I got a form a few days after I posted this, and got a letter in December about our renewal and rate. There was no lapse in payment

Thanks a mill. Wonder what the delay with ours is so.

Tinkerbell4484 · 04-01-2019 1:39pm

Did you get the renewal form a few weeks ago? When I emailed on 13-12 I got a reply saying they were dealing with renewals for 2/1

2013Lara · 04-01-2019 1:46pm

Tinkerbell4484 wrote: »

Did you get the renewal form a few weeks ago? When I emailed on 13-12 I got a reply saying they were dealing with renewals for 2/1

We did and confirmation that it was recieved weeks ago.

Crunchymomma · 18-01-2019 10:54pm

Any recent updates? Really feeling the pinch now, savings are basically gone.... Could really do with it being processed in the next few weeks

40BalesOfHay · 18-01-2019 11:51pm

My application was sent end of October & WFP registered it into the system 5th of November.

I received the letter Today (dated 16th of January) notifying me that my WFP was awarded.

I actually received my back pay along with my first payment all together yesterday.

My WFP is down as starting 8th of November so it looks like I missed out on 2 weeks of it.

Anyone know if this is usual or should I contact them about the two missing weeks?

Crunchymomma · 20-01-2019 11:26am

It is backdated to the first Thursday after they received it which was November eighth for you so it seems correct

ShaShaBear · 25-01-2019 11:22am

Anyone share any information on how they come to a figure using a P60 if employment only started in the last weeks of the year? OH only was paid for the final 3 weeks of last year and due to the nature of his job, he worked significantly more hours than he does now in the New Year (we're talking a drop of 15 or more hours each week now). Will supplying more recent payslips indicate this? His wage this week is about €250 less than the "average" weekly wage calculated from his P60

ZX7R · 25-01-2019 4:36pm

ShaShaBear wrote: »

Anyone share any information on how they come to a figure using a P60 if employment only started in the last weeks of the year? OH only was paid for the final 3 weeks of last year and due to the nature of his job, he worked significantly more hours than he does now in the New Year (we're talking a drop of 15 or more hours each week now). Will supplying more recent payslips indicate this? His wage this week is about €250 less than the "average" weekly wage calculated from his P60

They base it on the p60 from your priovous year.pay slips are to indicate your still working.
When you're been reviewed at end of the year this year's p60 will form the basis of the following years payment.
The drop in hour's won't be taking into account only the change in tax paid when been reviewed

Crunchymomma · 25-01-2019 8:02pm

Will they request new p60s from everyone now that it is a bit into 2019

splinter65 · 25-01-2019 8:06pm

Crunchymomma wrote: »

Will they request new p60s from everyone now that it is a bit into 2019

Do you mean request P60s from people who have applications pending?

Crunchymomma · 25-01-2019 8:18pm

splinter65 wrote: »

Do you mean request P60s from people who have applications pending?

Yes, I sent mine in late Nov/early December and just wondering if a new p60 will be requested or will the paperwork sent in suffice. I have no problem sending 2018s, but it could still be a number of weeks before that is issued

staticdoor71 · 25-01-2019 8:18pm

ShaShaBear wrote: »

Anyone share any information on how they come to a figure using a P60 if employment only started in the last weeks of the year? OH only was paid for the final 3 weeks of last year and due to the nature of his job, he worked significantly more hours than he does now in the New Year (we're talking a drop of 15 or more hours each week now). Will supplying more recent payslips indicate this? His wage this week is about €250 less than the "average" weekly wage calculated from his P60

When we first applied we had this same issue
We applied using a few payslips
They came to the calculation he would be earning almost 150 per week more than he was as when he started it was a rush to finish a job.
We appealed with further payslips to show this and a letter from boss and were approved the appeal

ShaShaBear · 25-01-2019 9:04pm

staticdoor71 wrote: »

When we first applied we had this same issue
We applied using a few payslips
They came to the calculation he would be earning almost 150 per week more than he was as when he started it was a rush to finish a job.
We appealed with further payslips to show this and a letter from boss and were approved the appeal

I don't know what we're going to do, he only worked 3 weeks of 2018 and out of those three weeks, one pay was with double time and a bonus for working Xmas Eve but it's not even close - most weeks he doesn't make half of the average from those three weeks of December

Hopefully an appeal is an option!

Missy99 · 26-01-2019 11:28am

40BalesOfHay wrote: »

My application was sent end of October & WFP registered it into the system 5th of November.

I received the letter Today (dated 16th of January) notifying me that my WFP was awarded.

I actually received my back pay along with my first payment all together yesterday.

My WFP is down as starting 8th of November so it looks like I missed out on 2 weeks of it.

Anyone know if this is usual or should I contact them about the two missing weeks?

Did they ask you for payslips?

Missy99 · 26-01-2019 11:30am

Does anyone know what month they are processing now? They sent me a letter in December that they received my application on dec 10th

Tinkerbell4484 · 26-01-2019 11:59am

I’ve never given them anything other then payslips. When my husband started I gave them 2 payslips, and then for renewal in November I also gave 2 payslips, as his p60 wasn’t available. They never asked for anything else, just worked the figures from payslip

ShaShaBear · 26-01-2019 1:41pm

Tinkerbell4484 wrote: »

I’ve never given them anything other then payslips. When my husband started I gave them 2 payslips, and then for renewal in November I also gave 2 payslips, as his p60 wasn’t available. They never asked for anything else, just worked the figures from payslip

I'd be worried about delaying it as it says on the checklist to include a P60 and the most recent payslip

Tinkerbell4484 · 26-01-2019 1:59pm

ShaShaBear wrote: »

I'd be worried about delaying it as it says on the checklist to include a P60 and the most recent payslip

It was approved in December with our new rate which was correct with his weekly rate. They never asked for anything else. The renewal took about 4 weeks

Crunchymomma · 28-01-2019 9:58pm

Email received today said they are currently working on the last week of November so probably about four more weeks for my claim

Crunchymomma · 06-02-2019 8:05pm

Any new updates?? The wait time for this is ridiculous!

ShaShaBear · 07-02-2019 12:38pm

Crunchymomma wrote: »

Any new updates?? The wait time for this is ridiculous!

Our application is in over a week and we haven't even received confirmation that they've gotten it yet. I'm guessing from the posts about them working on Novembers backlog that they're into December's by now. Things looking rather bleak here if we're in for an 8 week wait just to be acknowledged

Crunchymomma · 07-02-2019 5:28pm

ShaShaBear wrote: »

Our application is in over a week and we haven't even received confirmation that they've gotten it yet. I'm guessing from the posts about them working on Novembers backlog that they're into December's by now. Things looking rather bleak here if we're in for an 8 week wait just to be acknowledged

The date they say they received mine was about three weeks after if sent in and it took at least two weeks more for the letter saying that to reach me

splinter65 · 07-02-2019 7:04pm

Crunchymomma wrote: »

The date they say they received mine was about three weeks after if sent in and it took at least two weeks more for the letter saying that to reach me

In fairness, it wasn’t opened the day it arrived .

Crunchymomma · 07-02-2019 7:19pm

splinter65 wrote: »

In fairness, it wasn’t opened the day it arrived .

I appreciate that but I do think the amount of time it all takes is incredibly long. They should be better staffed to handle the amount of applications they receive.

Wait times have been longer than expected for a while now so I would have thought that maybe some more tcos would be taken on to assist with the backlog

splinter65 · 07-02-2019 8:15pm

Crunchymomma wrote: »

I appreciate that but I do think the amount of time it all takes is incredibly long. They should be better staffed to handle the amount of applications they receive.

Wait times have been longer than expected for a while now so I would have thought that maybe some more tcos would be taken on to assist with the backlog

I rang Carers Allowance one day and hung on for 25 minutes. By the time someone answered I’d forgotten what I wanted. The person who answered the phone told me that there were 5 people assigned to Carers that day.
Staff have been taken away from ordinary pensions to deal with the new pension review section.
The current minister has no interest whatsoever and is hopeless. The Taoiseach is not interested in SW at all.

WFP waiting times

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