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Eir website doesn’t work when on virgin media WiFi at home

  • 17-01-2021 4:45pm
    #1
    Bigmac1euro
    Registered Users, Registered Users 2 Posts: 1,468 ✭✭✭


    Does anyone notice the Eir website does not load if on virgin media broadband/WiFi at home. As soon as I switch to data the Eir website loads straight away.

    Every other website works fine with no issue.
    I think we know who virgin media’s biggest competitor is.


Comments

  • #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,504 CMod ✭✭✭✭Spear


    Works fine for me on VM broadband.


  • #3
    Bigmac1euro
    Registered Users, Registered Users 2 Posts: 1,468 ✭✭✭Bigmac1euro


    Spear wrote: »
    Works fine for me on VM broadband.

    Weird, I’ve tried it again just now and still no joy. It’s definitely being blocked. I wonder is it legal.


  • #4
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,324 ✭✭✭pizzahead77


    Works for me on VM too.

    Have you tried another device or browser.

    What DNS servers are you using?

    Have you tried pinging or traceroute to it?


  • #5
    degsie
    Registered Users, Registered Users 2 Posts: 8,749 ✭✭✭degsie


    Conspiracy forum is over here
    >


  • #6
    Bigmac1euro
    Registered Users, Registered Users 2 Posts: 1,468 ✭✭✭Bigmac1euro


    Weird it seems to be my partners phone as well. In the process of switching to Eir so I need to use the site quite a bit, it just means toggling my WiFi on and off and using data on my phone. Odd.


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  • #7
    Bigmac1euro
    Registered Users, Registered Users 2 Posts: 1,468 ✭✭✭Bigmac1euro


    Just used a tool for pinging from the iPhone and no response from Eir.ie. Google and everything else responds fine.

    Tried laptop out of curiosity.
    Same issue
    See results

    https://imgur.com/gallery/NdA7d7X


  • #8
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,504 CMod ✭✭✭✭Spear


    Bigmac1euro wrote: »
    Just used a tool for pinging from the iPhone and no response from Eir.ie. Google and everything else responds fine.

    Tried laptop out of curiosity.
    Same issue
    See results

    https://imgur.com/gallery/NdA7d7X

    Nothing weird there, they're just dropping ICMP, a common practice.


  • #9
    Larsso30
    Registered Users Posts: 561 ✭✭✭Larsso30


    Used to happen for me. I could turn off WiFi and get onto it on my 4g. Happened on multiple devices too


  • #10
    ongarite
    Registered Users, Registered Users 2 Posts: 8,279 ✭✭✭ongarite


    Doesn't work for me either on my Virgin home WiFi connection


  • #11
    smuggler.ie
    Registered Users, Registered Users 2 Posts: 4,185 ✭✭✭smuggler.ie


    try in CMD



    ipconfig /flushdns
    history of boards 2021




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  • #12
    Bigmac1euro
    Registered Users, Registered Users 2 Posts: 1,468 ✭✭✭Bigmac1euro


    smuggler.ie wrote: »
    try in CMD



    ipconfig /flushdns

    Not DNS.
    This didn’t work. Simply blocked by ISP. I’m sure a vpn would let me around it. Anyway it’s not a big deal but it is interesting imo.
    Didn’t know competitors blocked each other. Seems like a pretty ****ty move by VM imo.


  • #13
    65535
    Registered Users, Registered Users 2 Posts: 877 ✭✭✭65535


    I'm on VM - no problem accessing eir.ie

    Try in Command

    tracert eir.ie


  • #14
    ongarite
    Registered Users, Registered Users 2 Posts: 8,279 ✭✭✭ongarite


    1 3 ms 3 ms 3 ms compalhub.home [192.168.0.1]
    2 14 ms 11 ms 11 ms 84.116.236.68
    3 19 ms 384 ms 14 ms ie-dclo-ram-b-ae3-0.aorta.net [84.116.239.138]
    4 148 ms 14 ms 14 ms ie-dub01a-ri1-ae-63-0.aorta.net [84.116.134.174]
    5 101 ms 18 ms 16 ms lag-40.br1.csg.border.eircom.net [194.88.240.14]
    6 139 ms 29 ms 23 ms eth-trunk20.hcore1.bdt.core.eircom.net [86.43.10.162]
    7 * * * Request timed out.

    It's like my VM assigned external IP has been blocked by Eir


  • #15
    Larsso30
    Registered Users Posts: 561 ✭✭✭Larsso30


    ongarite wrote: »
    1 3 ms 3 ms 3 ms compalhub.home [192.168.0.1]
    2 14 ms 11 ms 11 ms 84.116.236.68
    3 19 ms 384 ms 14 ms ie-dclo-ram-b-ae3-0.aorta.net [84.116.239.138]
    4 148 ms 14 ms 14 ms ie-dub01a-ri1-ae-63-0.aorta.net [84.116.134.174]
    5 101 ms 18 ms 16 ms lag-40.br1.csg.border.eircom.net [194.88.240.14]
    6 139 ms 29 ms 23 ms eth-trunk20.hcore1.bdt.core.eircom.net [86.43.10.162]
    7 * * * Request timed out.

    It's like my VM assigned external IP has been blocked by Eir


    My vm contract had expired, I had left it rolling and was checking eir to see their prices. Not a chance I was able to get on 😂


  • #16
    Bigmac1euro
    Registered Users, Registered Users 2 Posts: 1,468 ✭✭✭Bigmac1euro


    Larsso30 wrote: »
    My vm contract had expired, I had left it rolling and was checking eir to see their prices. Not a chance I was able to get on 😂

    Mine is also expired maybe that’s why I can’t access it.


  • #17
    Larsso30
    Registered Users Posts: 561 ✭✭✭Larsso30


    Surely that's not allowed?


  • #18
    28064212
    Registered Users, Registered Users 2 Posts: 10,807 ✭✭✭✭28064212


    Larsso30 wrote: »
    Surely that's not allowed?
    "Allowed" is debatable, but it's almost certainly not what is happening. The only tracert posted so far suggests that the issue is on Eir's side, not VM's.

    Incidentally, I'm on VM, out of contract, and I can access Eir fine

    Boardsie Enhancement Suite - a browser extension to make using Boards on desktop a better experience (includes full-width display, keyboard shortcuts, dark mode, and more). Now available through your browser's extension store.

    Firefox: https://addons.mozilla.org/addon/boardsie-enhancement-suite/

    Chrome/Edge/Opera: https://chromewebstore.google.com/detail/boardsie-enhancement-suit/bbgnmnfagihoohjkofdnofcfmkpdmmce



  • #19
    naasrd
    Registered Users, Registered Users 2 Posts: 2,408 ✭✭✭naasrd


    It looks like MyEir is only available on data for some reason. The site was updated today however, but it’s only working for bill pay at the mo. Check their replies to tons of enquires on Twitter.


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